Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11461273April 19, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Torque converter failure, only 33k miles on vehicle. Had a load of dirt in bed of truck, while going home had too pull to side of road. Cause - truck shook violently almost lost control, thought someone hit me at first. While getting started again, noticed transmission was shifting funny but got home and symptoms went away for approx 2 months. April 16 while going for a drive on the highway, truck shifted down gears while cruise was set at 65mph the had trouble getting into gear so I pulled to the side and shut her down after I noticed a engine light come on. Luckily I had a scanner in my vehicle that I carry all the time and the code PO741 CAME UP. TORQUE converter and impellar, sensors,wiring issue. I called dealer immediately to set up apps and they came to same conclusion, TORQUE converter,impellar,trans lines .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461150April 18, 2022
UNKNOWN OR OTHER
The touchscreen malfunctions intermittently. My vehicle currently has 36,687 miles and this problem has persisted for a while and is getting worse. It has been to the dealer several times and has been reprogrammed. The dealer now is telling me they don’t know what to do. The problem is the touchscreen develops a mind of its own and it starts calling people of the phone contact list or my personal favorite is the radio turns itself on at almost full volume. At other times it tries to contact Onstar when not needed or it mutes the phone call. It’s bad enough that I’m no longer able to use hands free calling in my vehicle. All of these actions either scare you as it is not expected or they require you to take you’re eyes off the road to shut off the radio, unmute the call, or to cancel the call. P.S. To me it does appear to be worse the warmer it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461152April 18, 2022
SERVICE BRAKES
When driving at low speeds and trying to brake, my vehicle's brake pedal fades and fails to stop properly requiring increased stopping distance. This happens when pulling into parking lots, stopping at a traffic device, or in a drive through. There is a current recall for this exact problem that I am experiencing within my model year, however my VIN number does not have the recall. The campaign numbers for this recall are 19V645 and 20V603. I want me vehicle added to the list so I can have it repaired by the dealer before an accicdent occurs. This event has occurred multiple times in my vehicle over the past 18 months/30,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461073April 17, 2022
ELECTRICAL SYSTEM
My 2017 Silverado cuts off on me while driving. Completely gos dead for a few minutes then it will regain power. It has cut off on me while on the road. That is extremely dangerous. Also I keep getting a message for to service trailer break system. Non stop messages and stabilitrak is another non stop message on my dash. This is how I've been driving for weeks now. It's a on and off thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460523April 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH on the highway, the vehicle inadvertently started to decelerate and the RPM started to fluctuate. Additionally, the contact noticed a buzzing sound coming from underneath the vehicle. The contact stated that the drive(D) light was flashing. The contact pulled over and waited to restart the vehicle. The contact drove to an independent mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,888.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458850March 29, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hello- I'm constantly receiving a repetitive service trailer brake system chime while driving and/or in park which is very dangerous! The exact warning message that pops up on my screen constantly says: Trailer Brake System. I have 87,531 on my certificated pre-owned 2017 Chevy Silverado_Redline edition. Extensive research leads me to believe that the wire harness in between two of the body control modules is detective! I TRULY BELIEVE that GM/Chevrolet Corporation should be held accountable in recalling the DEFECTIVE low quality wire harness on all 2017 Chevy Silverado's. The distracting message puts every driver at risk and should be deemed extremely UNSAFE to drive. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457989March 23, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11457765March 22, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457884March 22, 2022
STRUCTURE:BODY, ENGINE
On 9/11/2017 i purchased this 2017 Chevy Silverado 1500 Custom double cab truck. I owned it for over 7 years. (46000 miles) And garage kept since day 1. I noticed a lot of rust on frame and Spair tire a lot . Also the paint on the body is chipping a lot. I did not have any problems with the lifter issue yet. But i feel as soon as it goes out of warranty I will have to deal with rebuilding my engine. GM knows of this problem and not doing anything about it. It would be nice if this engine could be replaced with none of the AFM parts and at no cost to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457553March 20, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
Transmission only has 74+k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456411March 12, 2022
ELECTRICAL SYSTEM
The truck will shut off without warning and lock all doors. The key fob/manual unlock or door unlock button will not unlock the doors. There is no way to get out.This has happened 3 times in the last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456083March 10, 2022
EXTERIOR LIGHTING
When you put the truck in reverse, the rear back up camera display is always extremely bright, regardless of the setting of the dimmer switch or automatic dimmer settings. This causes a safety issue at night when backing up, as the driver's night vision is completely diminished as soon as you put the truck in reverse. The display becomes so bright the driver loses their night vison and is also unable to use their mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455698March 8, 2022
POWER TRAIN
While driving down the road, my Transmission stopped working. I was on the highway while coming up to speed, my truck would not pick up speed and would not shift into gear. I had the vehicle towed to a nearby automotive shop, where they said there was internal damage to my transmission and recommended a new transmission or a rebuild. There was no warning or any warnings that the transmission was going to fail. It just stopped being operational. My vehicle only has 67k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455744March 8, 2022
SERVICE BRAKES
Brake vacuum pump has failed . Hard brake pedal brakes not stopping truck at low speeds. Have had to replace vacuum pump and brake booster
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455398March 6, 2022
POWER TRAIN
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455450March 6, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I went outside and started my truck as I normally do. After a few seconds of the rear defroster being on I heard a sizzling noise behind me. I turned around and could see white smoke coming out and filling the truck w smoke. I quickly turned the rear defroster off and then the truck. The whole component has melted for the rear deforster and rear power window. The truck has less that 60,000 mi. After a quick Google search I learned this is apparently a known issue. This is an absolute safety hazard and needs to be addressed immediately. I shouldn't have to pay for a repair on the electrical wiring or faulty parts that were installed by the manufacturer.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11455293March 5, 2022
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
I am the owner of a 2017 Chevy Silverado with a little under 50000 miles. I have had an issue with the computer system occasionally re-booting while driving. Also, on occasion, I will get a warning on my display for "trailer braking system" for a fraction of a second. I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem. On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the "trailer braking system" warning flashed for a split second on my display. I proceeded to the stop sign. As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds. However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic. The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane. I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with. I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing. I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number. She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service. Dealership said that my power steering module needed calibration updates. But, they are not sure that this will solve my issue. I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454889March 2, 2022
SERVICE BRAKES
Service trailer brake system is coming on due to faulty safety wire harness have heard of several of these incidents in the same model vehicle there should be a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453545February 22, 2022
SERVICE BRAKES, POWER TRAIN
GM already has a recall for brakes going out at low speed this has happened multiple times on this vehicle but there's no recall according to this Vin, the second is the transmission shakes the entire vehicle violently at higher speeds, commonly known as the "chevy shake." Multiple dealers refuse to look at the truck charging upfront fees and saying there's nothing wrong with it since there are no warning lights or other sensors on or reporting any errors, both problems have been recalled on similar vehicles just not for this Vin #, a truck with no brakes can put many at risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453146February 20, 2022
SERVICE BRAKES
I was on a 2 hour drive hauling my 8000lbs trailer when the service trailer brake alarm went off. It constantly dinged the whole 2 hour trip and caused my trailer brakes not to work putting me and my family in danger hauling such a load with no brakes. Not only do I have no brakes but the truck is deemed undrivable due to the constant distractions of the dinging. It also inoperates the message screen to see my speed or to use any other functions like voice commands and radio. I have numerous shops look at it and wasted a few hundred bucks in parts and labor to find this problem with no resolution insight. This is due to a faulty wiring harness somewhere in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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