Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#11300331January 19, 2020
SERVICE BRAKES
ABS SYSTEM WILL ACTIVATE WHEN APPLYING BRAKES WITHOUT CAUSE SUCH AS A WET SURFACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288948December 13, 2019
SERVICE BRAKES
HARD BREAK LINES ARE FULLY CORRODED AND NEED FULL REPLACEMENT AFTER A BREAK LINE FAILURE. LOW MILEAGE VEHICLE, CURRENTLY 65K, VEHICLE HAS BEEN IN MILD CLIMATE OF NC AND SC SINCE 2002 WHERE SNOW AND SALT IS INFREQUENT. NEVER DRIVEN IN COASTAL AREA. ONLY RECENTLY DRIVEN ACROSS COUNTRY, WHERE FAILURE OCCURRED. THANKFULLY AT SLOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256301September 18, 2019
ELECTRICAL SYSTEM
USING THE KEY THE IGNITION TURNS ON AND TRUCK STARTS AS IT SHOULD, ANYTIME THE KEY THEN COULD BE TAKEN OUT OF THE IGNITION AT ANYTIME. IGNITION CAN BE CLICKED BACK TO ACCESSORY AND THE KEY CAN FALL OUT WHEN DRIVING. NOTE CHANGING FROM RUN TO ACCESSORY IT EASILY DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242209August 7, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE IGNITION SWITCH WAS LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 65 MPH, SHE RAN OFF THE ROAD AND CRASHED INTO A TREE. THE VEHICLE CAUGHT FIRE. THE DRIVER SUSTAINED BURNS AND INJURIES TO HER RIBS, STERNUM, AND PELVIC. THE INJURIES WERE FATAL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR *BF*JB*DT MEDICAL RECORD XXXXXXXXXXXX CERTIFICATION OF TITLE NO XXXXXXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11234766July 25, 2019
SERVICE BRAKES
BRAKE LINES STARTED LEAKING BRAKE FLUID OUT OF NOWHERE. BECAUSE OF THIS, THE BRAKE PETAL SUDDENLY STOPPED WORKING AND COULD HAVE RESULTED IN DEATH. I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET WHEN I DISCOVERED THIS ISSUE. HAD I HAVE BEEN DRIVING AT A HIGHER SPEED I MAY NOT BE HERE TO COMPLAIN. RUSTED BRAKE LINES IS THE PROBLEM WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220039June 14, 2019
SERVICE BRAKES
ABS KICKS IN AT LOW SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170293January 16, 2019
SERVICE BRAKES, POWER TRAIN
WHEN WE BOUGHT TRUCK I CHECKED VIN AND ONLY THE TAILGATE RECALL CAME UP BUT LISTED MY TRUCK BEING A CHEVY 800 MODEL, WELL COUPLE WEEKS AGO OUR TRUCK WOULDN'T BRAKE WHILE PARKING MAKING A LEFT INTO A RESTAURANT AND THE TRUCK WOULDN'T STOP AND HIT THE RESTAURANT WINDOW!!! WHEN I CHECKED JUST OUR EXACT VEHICLE 15 PLUS RECALLS CAME UP WITH THIS PARTICULAR DEFECT LISTED, PLEASE HELP ADVISE. THANK THE PARKERD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11154717November 29, 2018
SERVICE BRAKES
WHILE SLOWING DOWN COMING TO A STOP - NO BRAKES. CHECKED EVERYTHING. SUSPECT POWER BOOSTER. THIS STARTED SLOWLY ABOUT THREE WEEKS AGO. TODAY IT ACTUALLY WOULD NOT STOP AND I ALMOST HIT THE FIRE HYDRANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152476November 19, 2018
SERVICE BRAKES
BRAKE LINES RUSTED THROUGH TO POINT OF FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152177November 17, 2018
SERVICE BRAKES
MY BRAKE LINES ON MY SILVERADO HAVE BEEN REPLACED 5 DIFFERENT LINES IN 4 YEARS THE TRUCK HAS 90,000 MILES ON IT AND IN THE LAST MONTH 3 TIMES IVE LOST BRAKES THE GUY WHO FIXES MY BRAKE LINES TELLS ME THE LINES ARE RUSTED OUT EACH TIME THIS HAPPENS, HE TOLD ME HE CANT TELL BY SIGHT WHEN THEY WILL FAIL CAUSE THEY LOOK OK BUT THAT'S NOT THE CASE, I'VE READ THIS IS A ISSUE WITH THESE VEHICLE'S IVE BEEN LUCKY SO FAR (KNOCK ON WOOD) BUT THE COST AND THE STRESS OF HAVING YOUR BRAKES FAIL IS UNACCEPTABLE SEEING THE LINES ARE NOT UP TO NORMAL STANDARDS, SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133437October 5, 2018
SEAT BELTS
SEATBELTS DOES NOT CATCH AND WILL NOT RECOIL. STARTED OUT AS LOOSE NOW IT WILL NOT RETRACT. STARTED WHEN I APPLIED THE BRAKES WHEN A DOG RAN IN FRONT OF ME AND SEATBELTS DID NOT CATCH AND MY CHEST HIT THE STEERING WHEEL. THE SEATBELTS DID NOT RETRACT AFTER IT PULL OUT. I WAS TRAVELING 55 MPH WHEN THE DOG CROSSED THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11132892October 2, 2018
SERVICE BRAKES
IN JULY OF 2018, MY 2002 CHEVROLET SILVERADO HAD MAJOR BRAKE FAILURE AS I WAS DRIVING ABOUT 35 MPH APPROACHING A RED LIGHT. I PRESSED ON THE BRAKES, IT WENT TOTALLY TO THE FLOOR AND I WAS UNABLE TO STOP, BLOWING RIGHT THROUGH RED LIGHT. MY MECHANIC TOLD ME THE MY BRAKE LINE RUSTED THROUGH, AND ALL THE BRAKES LINES, AS WELL AS THE FUEL LINE IS TOTALLY RUSTED. I WAS TOLD THAT THIS IS VERY COMMON IN THIS CHEVROLET / GM MODEL ERA. HE SAID IF ALL HE WERE TO DO IS REPLACE BRAKE LINES IN THIS 1999 TO 2006 ERA, IT WAS ENOUGH TO KEEP HIS BUSINESS BOOMING. WHAT SHOCKING STRUCK ME IS THAT HE TOLD ME THEY ALL FAIL UNDER THE DRIVERS SIDE DOOR, ALONG THE FRAME, BEFORE THE ABS MODULE. THIS IS DEFINITELY A SAFETY HAZARD THAT SHOULD BE ADDRESSED. MYSELF, AS WELL AS OTHERS COULD OF BEEN KILLED WHEN I WAS UNABLE TO STOP AT THE RED LIGHT. JOHN D. NORRISTOWN, PA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123147August 29, 2018
SERVICE BRAKES
THERE IS A MAJOR SAFETY DESIGN FLAW IN THE 1999-2002 BRAKE SYSTEM. THE FRONT TIRES THROUGH THE SALT AND GRIME FROM THE ROADS ONTO THE BRAKE LINES WHERE CHEVROLET HAS LOCATED THEM IN THE DESIGN. THIS CAUSES THE BRAKE LINES TO CORRODE AND BURST DURING DRIVING. MINE HAVE NOW BURST FOR THE SECOND TIME IN THE LAST 5 YEARS. THE FIRST TIME IN 2013 I WAS DRIVING AT ABOUT 35-40 MPH WHEN I WENT TO MAKE A RH TURN AND THE BRAKES WENT TO THE FLOOR. THIS TIME I HAD WENT TO A LOCAL GAS STATION AND WAS ON THE WAY HOME WHEN I STOPPED TO TALK TO A NEIGHBOR AND ONCE AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. I DRIVE THE TRUCK VERY LITTLE SO I HAVE ONLY PUT JUST OVER 17,000 MILES ON THE NEW SET OF BRAKE LINES THAT I HAD INSTALLED BY A CHEVROLET DEALER IN 2013. I LIVE IN SOUTHERN INDIANA, JUST NORTH OF LOUISVILLE, KY SO OUR WINTERS ARE NOT THAT HARSH, SO THE AMOUNT OF SALT FROM ROADS IS PRETTY LIMITED. I HAVE TALKED WITH OTHER CHEVROLET SILVERADO, YUKON AND SUBURBAN OWNERS AND THEY ALL SHARE HAVING THE SAME ISSUES WITH THEIR BRAKE LINES. I HAVE WENT TO YOUTUBE TO SEE HOW TO MAKE THE REPAIRS MYSELF AND HAVE SEEN COUNTLESS VIDEOS ON INDIVIDUALS REPAIRING THEIR BRAKES BECAUSE OF THE CORROSION AND THE BRAKE LINES BURSTING. COME ON NHTSB WHAT ARE YOU WAITING ON BEFORE YOU ISSUE A RECALL, SOMEONE TO DIE OR BE PERMANENTLY DISABLED! DO THE RIGHT THING AND ISSUE A RECALL TO FIX THE BRAKES WITH STAINLESS STEEL LINES, ROTORS, CALIPERS AND BRAKE PADS THAT WILL NOT RUST AFTER A FEW YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120595August 17, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED A LEAK COMING FROM THE BRAKE LINE AND RUST. THE CONTACT DID NOT ENGAGE THE EMERGENCY BRAKE. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112912July 22, 2018
POWER TRAIN
I FIRST OF ALL ABOUT A YEAR AGO AND NOTICED 2ND GEAR HAS GONE OUT IN IT SINCE I VERY RARELY WENT IN THE REVERSE IT DIDN'T NOTICE THAT TELL HER I WAS IN A PREDICAMENT AND HAD TO PUSH IT OUT AND NOW IT'S STUCK IN FIRST GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112067July 18, 2018
ENGINE
WHILE DRIVING, THE ENGINE WILL SUDDENLY SHUT DOWN AND WITHOUT WARNING STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098254May 28, 2018
UNKNOWN OR OTHER
THE UNDERCARRIAGE. THE ROCKER ARMS THE BRAKE LINES ARE AND HAVE BEEN RUSTED OUT. ITS A RUSTED OUT FRAME. THIS NEEDS TO BE HANDLED AND RECALLED TO ALL GM OWNERS . THIS IS A COSTLY TIME CONSUMING MATTER FOR INDIVIDUALS TO HANDLE. GM SHOULD STEP UP TO THE PLATE AND HANDLE THESE ISSUES. KARMA HOPE U DONT NEED BAILING OUT AGAIN I BET THIS ISSUE ALONE AND GM NOT HELPING BY DOING RIGHT THING WILL CAUSE TREMENDOUS HURT TO U IM SURE YOUVE LIST AKOT OF BUSUNESS FROM THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083560April 6, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION TO THE BRAKE AND FUEL LINES. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083401April 5, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS DRIVING AT LOW SPEED ON A STREET THAT IS 25MH AS I BREAK TO STOP AT THE STOP SIGN MY ABS ACTIVATED. ALMOST CAUSED ME A SERIOUS ACCIDENT BECAUSE I COULDN'T STOP SO I HAD TO BREAK SO HARD MY BUT WAS ACTUALLY OFF OF THE SEAT. AND THIS CONTINUES TO HAPPEN SO NOW I HAVE TO TAKE THE ABS FUSE OUT TO DEACTIVATE MY ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080957March 22, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TAKATA RECALL - HAVE BEEN STRANDED NUMEROUS TIMES AS IT HAS APPEARED TO BE THE FUEL PUMP NOT GETTING GAS TO START THE CAR. SOMETIME CAN HEAR PUMP RUNNING AS I HAVE REPLACE 3-4 PUMPS SINCE 2012 OR 13. SOME TIME BEATING UNDER TANK HELPS. THERE SEEM TO BE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. SECURITY LIGHT FLASHING AND START SOMETIME WHEN IT IS RESET. SOUNDS WONDERFUL WHEN IT RUNS. CAN IT BE THE COMPUTER? TOWED TO A SAFE LOCATION AFTER NOT STARTING AND DIAGNOSTIC TECHNICIAN SHOW 10% FUEL PRESSURE. I PARKED WENT IN TO MAKE A PAYMENT AT A BUSINESS AND WOULD NOT START FOR 4 DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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