Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11458422March 26, 2022
POWER TRAIN
MY TRUCK HAS A VIBRATION IN IT AND NO DEALERSHIP KNOWS WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458158March 24, 2022
STEERING, ENGINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at slow speeds and turning the steering wheel, the vehicle lost motive power. The contact stated that the vehicle also lost power steering functionality and then stalled. The contact referenced NHTSA Campaign Number: 17V414000 (Steering) however, the VIN was not included. The manufacturer was contacted and notified of the failure; and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458197March 24, 2022
AIR BAGS, SEAT BELTS
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated while driving at 45-49 MPH, with cruise control mode, he sustained a seizure and became unconscious. The vehicle veered off the road, drove over a curb and landed into a 6-foot ditch. The vehicle then drove over three driveways and crashed into a tree while the contact was unconscious. The air bags failed to deploy. There was no further information provided. The contact stated that the incident occurred within 175 yards. The contact was transported out of the vehicle and to the hospital by emergency units. The contact sustained a broken sternum caused by the seat belt. The contact was unsure whether a police report was filed. The vehicle was towed to a body shop; however it was not repaired. An unknown dealer was notified of the failure and contacted the manufacturer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 21V054000 (Air Bags).The manufacturer contacted the contact and advised him that the issue would be submitted to another claim department. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 233,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11458249March 24, 2022
STEERING
Rack and pinion went out, truck makes a popping noise when turning steering left and right. Also when going over bumps can hear the gears rattling from hitting each other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457851March 22, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While I was pulling my trailer up a grade on my 2014 Chevy Silverado 2500HD diesel truck, the fuel pump had catastrophic failure resulting in total loss of power. I had to unsafely maneuver to the shoulder of the 10 freeway west near Cabazon, CA and exit the truck near high speed traffic. I was lucky to make it to the shoulder without getting run over by the trucks in the slow lane. Had to wait hours for a tow and now have a roughly $10k repair bill. This is a known issue with the Bosch CP4 fuel pumps that Ford and GM refuse to address. Ram/Stellantis recalled their diesel trucks for 2019 and 2020 using this fuel pump. Dealer has confirmed total failure of the Bosch CP4 high pressure fuel pump as the reason for total loss of power. No warning signs whatsoever, just immediate loss of power while traveling 55 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457345March 18, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
The 2014 and up Chevrolet Silverado 1500 models are notorious for electrical issues and bugs, some may have been recalled but other were not included in that recall while still having the same issues, these vehicles have major electrical system issues, from bad battery cables, down to every Control Module associated with the truck, over time salt, sand, mud, moisture disrupts certain key areas of the electrical wiring harness underneath the vehicle, General Motors knows about this but fails to recall these vehicles, it creates a very serious matter when you have no traction control, or any ABS function, along with loss of power steering assist. These control systems can be life and death when they are not working!. GM needs to address these issues and recall ALL 2014+ Silverado’s and alike for these electrical issues relating to “loss of communication with the ECM, BCM, TCM, EBCM, TCCM, PSCM, etc. these are costly break downs and these modules are very expensive to just throw in and hope it fixes the issue, most dealers don’t want to trace wiring issues and will just tell the customer cannot replicate which leaves us vulnerable. Some customers state their vehicles will randomly shut off while driving, others report their truck going into “Limp home mode”. Nobody can seem to centralize a specific area where the problems are occurring but believe it has something to do with the material and the way the harness was made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457348March 18, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 20 MPH and turning to the left, the vehicle lost power steering functionality. The contact stated she observed the "low power for steering" warning light was illuminated. The contact pulled safely off the road. The contact drove the vehicle to an independent mechanic where the vehicle was diagnosed and no issues were found. The vehicle was not repaired. The failure recurred. The contact researched and thought the failure was related to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had been informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454988March 3, 2022
STEERING, ELECTRICAL SYSTEM
At very slow speed (under 1 mph) the steering is unmanageable to turn, even if truck stopped and its required to make a relatively sharp turn. Seems the power steering stops working & airbag warning light turns on as well as parking assist stops working. Very dangerous!! Also when the temperature is under 30°F the dash/ display screen go black when I attempt to use the side window switches
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454615March 1, 2022
ELECTRICAL SYSTEM
Service trailer brake system repeatedly shows up blocking information screen and distracting me from driving with its chime and message
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454733March 1, 2022
STEERING
At random completely lost Electric power steering as many similar trucks have been recalled but not mine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454588February 28, 2022
SERVICE BRAKES
The trailer Brake system is malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454188February 25, 2022
ELECTRICAL SYSTEM
There is a complete loss of power so there is no way to start the truck. Here in North Dakota the wind chills go to fifty degrees below zero. It is life threatening when the truck won't start. Up to this point it has happened only when the vehicle is parked. The GM dealer has seen the truck, but it is a random problem and can't be "replicated" in the shop. The shop manager has seen the security symbol on the dash board and cleared it with the computer. When it happened this week in minus wind chills I called the dealer, and he suggested that I put the key in and let it sit for ten minutes! Nothing happened. When my husband caught a ride to help me, he wiggled the battery connection and the whole system turned on. The security anti theft device light had gone on while driving, but the book said to take it to a dealer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453551February 23, 2022
AIR BAGS
On DECEMBER 14th 2021 while traveling on interstate 90 from Hardin Montana to Billings Montana I hit a large granite boulder that had fallen off of a semi, I had my cruise control set where I always set it at 77 mph. The boulder was around 500 lbs and was roughly 30 inches tall by 24 wide. It launched my truck in the air and I flew about 17 to 20 feet before touching down. I impacted the boulder just to the right of center of the bumper and it tore everything from the bumper to the firewall. Extremely violent impact and I hit my head on the sun visor and chin on the steering wheel. Not one of the airbags deployed. The first person on scene was Montana Highway Dept employee who was one minute behind me. He and myself as well as the responding highway patrol were shocked that the airbags did not deploy. Since that accident I have had multiple things wrong with my neck my knees as well as my hips and back. Im pretty sure Im messed up for life.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11452801February 18, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, the rear windshield shattered without warning. The vehicle was taken to a dealer but was not inspected by the dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452219February 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while depressing the brake pedal while driving at slow speeds, the vacuum pump failed to operate as designed causing the brake pedal to either harden or depress to the floorboard. There was no warning light illuminated. The contact stated that excessive effort was needed to stop the vehicle. The contact had to depress the brake pedal with both feet to stop the vehicle. The contact discovered that his vehicle was included in NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact took the vehicle to be serviced under the recall; however, upon return of the vehicle, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451726February 13, 2022
SERVICE BRAKES, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
When I’m driving at slow speeds, the brakes feel real squishy and hard to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451568February 11, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at low speeds, the brakes failed to engage to stop the vehicle immediately. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that he had to pay out of pocket for the repair. The contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451056February 8, 2022
SEAT BELTS
In temperatures under 40 degrees the driver seat belt has trouble clicking in. You have to jiggle it about 8-10 times before it engages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449462January 30, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving down the road a service alert comes up on the dash advising "Service Trailer Brake system". This alert is extremely distracting and will not go away while hitting the "dismiss" button. To my knowledge the trailer brake system on this vehicle has never been used. GM shoukd take full responsibility of this problem and issue a recall. Failure to do so could result in future vehicle accidents from people being distracted from this obnoxious alarm from a faulty part. I would supply a picture or video of the alarm but using my camera while driving would only add to the already present danders associated with this issue. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448847January 25, 2022
POWER TRAIN, UNKNOWN OR OTHER
Friday November 26th after having hit a deer, my truck quit entirely. Transmission Would Shudder, and Rattle, then not engage, causing engine to Die during several attempts. I had to have the truck towed 3 times just to get it to where I could have the issue diagnosed. Gateway Transmission quoted $4200 minimum on repairs including Torque Convertor, Drive Shaft (replace w Steel not orig. alum). The repairs are completed, which now totaled $ 6,374.84 paid out of pocket. I have been without a vehicle for 60 Days. The Transmission Coolant Lines also had to be replaced. No GM notification has been received. Multiple Complaints found re same issue. I AM DEAF Phone included is a voice contact family member.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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