Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11659204May 6, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658361May 2, 2025
SERVICE BRAKES
Brake pad failure, at 22,000 miles brake pads are almost worn out and leave extreme amounts of brake dust on wheels. This issue has been happening since 500 miles. Was told by dealer that it's a cheaper pad that the manufacture uses and the wear is normal. Steering wheel shakes when brakes are applied and when you're pulling a load the vehicle starts vibrating and jumping. Now rotors are warped due to the faulty pads wearing out so soon. Dealer and GM refuses to fix it, dealer says it's not covered and not a safety issue and GM has no explanation for their rejection the claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658228May 1, 2025
ENGINE
I was cruising on [XXX] with about 55MPH, and the engine suddenly shut off without any indication. I had to turn on emergency light and came to a full stop in the traffic to restart the engine. It was a route with very heavy traffic in New Jersey, and the lost of power was very scaring and exposed me to a very serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657988April 30, 2025
ENGINE
My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658000April 30, 2025
ENGINE
On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657609April 29, 2025
EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed with left turn indicator light activated, the message "Turn Signal light Fault Detected" was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the headlight assembly. The vehicle was not repaired; however, the contact stated that the vehicle had since returned to normal functionality. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 76,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657392April 28, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656920April 26, 2025
POWER TRAIN
I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656991April 26, 2025
ENGINE
It happened to me twice but the first time I was driving on the highway with my family and without warning my engine cut off and I had a message that said “press start button to restart”. I coasted to the shoulder, put the truck in park, and was able to restart. I took it to my dealership where they ran codes and nothing wrong with the engine showed. About 2 weeks later I was taking my kids to daycare and had just exited the highway when my engine cut out again. I pulled up to the 4 way stop sign intersection and tried to restart the truck but it was completely dead and I was stranded in the middle of the intersection with my 3 and 1 year old. The truck threw an engine light this time. I tried to get the truck out of the intersection but the gear was stuck in park and wouldn’t shift to neutral. I then had the truck towed to my dealership where it has been since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656680April 25, 2025
ENGINE, FUEL/PROPULSION SYSTEM
While merging onto the fast lane of the highway i experienced a "press push start to restart" alarm and total loss of power as I went to accelerate and merge with traffic. It was almost like the truck was in neutral but pedal would not even increase the rmp. There was no shoulder and I was forced to stop and restart my vehicle between the onramp and the fast lane. Im fortunate to not have ended up in a bad rear end accident. It did the same a half mile later where atleast I had a shoulder to pull off onto this time. Check engine light threw up a camshaft position sensor fault
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656829April 25, 2025
STRUCTURE:BODY
While driving on March 23, 2025, we heard a loud bang, we stopped at a gas station shortly thereafter and realized the tailgate had fallen open while driving and struck the trailer hitch. The latch/camera compartment were broken and hanging from where it struck the crank for trailer hitch and the tailgate was damaged (dented). It was taken to the dealership where they advised there is a recall on some models due to this same issue. They checked and advised our truck is not part of recall. We filed a PAC claim with Chevrolet which they are declining to pay. The latch/camera is currently taped into place. It has fallen open while driving one additional time since the first event. We frequently carry things in the bed of truck and our safety and that of anyone behind us could be in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656302April 23, 2025
STEERING
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving and exceeding 55 MPH, the vehicle was pointing to the left. There were no warning lights illuminated. The contact had taken the vehicle to a dealer who diagnosed the vehicle and confirmed that the vehicle was not driving straight. The vehicle was repaired; however, the failure recurred. The contact initially thought the failure was with the alignment however, the vehicle remained pulling to the left while. The vehicle had several undisclosed repairs performed on the vehicle however, the failure persisted. The manufacturer was made aware of the failure and a case was opened with the engineers; however, the case was never resolved, and the manufacturer closed the case. The failure mileage was approximately 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655749April 21, 2025
TIRES
The contact owns a 2024 Chevrolet Silverado 2500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/65/R20, DOT Number: 1PJ0TJB2V. The contact stated that the passenger's side rear tire had a large bulge along the sidewall. The vehicle was taken to the dealer, where it was determined that the passenger's side rear tire needed to be replaced. The tire was not yet replaced. The tire manufacturer was not made aware of the failure. The tire failure mileage was 1,500. The vehicle failure mileage was 2,500. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655615April 19, 2025
SERVICE BRAKES
When hooked to 5th wheel trailer the brakes work good for a day then info center says check trailer brakes. The trailer bakes are not operational at that time. A few minutes later trailer brakes are back working again.The truck keeps shutting off the trailer brakes and sometimes they do not come back on at all. It happens every time I hook up to 5th wheel trailer. I have had it back to dealership 6 times and they can’t fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655445April 18, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the bottom of the vehicle near the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655176April 17, 2025
ENGINE
Sudden Engine failure, metal shavings found in oil at 16K miles. GM and the dealer acknowledges that the 6.2L motor has been having issues. They state that they are currently investigating but a "fix" of the issue has NOT been made. The motor was replaced under warranty, however, the engine they replaced it with has the same chance of failing as the original engine. There was no warning, no indications prior the the motor seizing up at a red light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654831April 15, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle stalled and failed to respond. There were no warning lights illuminated; however, the message “Reduced Acceleration – Proceed with Care” was displayed. The vehicle was then taken to a dealer and was scanned; however, no DTC was retrieved. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to an emissions system failure and was concerned because there was no notification on the regen of the diesel engine. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654061April 11, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH, there was an abnormal sound coming from the engine compartment, and the oil pressure gauge dropped. The vehicle was steered to the side of the road, where it stalled. The vehicle was not able to restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653971April 10, 2025
ELECTRICAL SYSTEM
The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653987April 10, 2025
SERVICE BRAKES
While towing our 25ft travel trailer, I began getting warning from the trailer brake controller which repeatedly disconnected and, thankfully reconnected them after a brief interval. Luckily, the times when I had no trailer brakes did not require rapid stops. That said, towing a 7000 # trailer thru the mountains in a driving rain storm with no brakes randomly caused a bit of concern. After researching this I find this is a known defect and has TSB’s and voluntary recalls in place. (TSB 23-NA-149 and N232414840 respectively) However I was never notified by GM as my VIN was not included in the above. We could have been seriously injured or worse. This tsb is almost 2 years old. Why were we not informed/included? Our issue is identical to the tsb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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