Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11657857April 30, 2025
ENGINE
Connecting rod and/or crankshaft engine component failure, engine damaged, engine light came on as knocking sound started. I have had to replace the motor as vehicle was undriveable. Engine failure can lead to accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657570April 29, 2025
POWER TRAIN, ENGINE
In August 2024 my 6.2 Chevrolet Silverado motor blew up. I was driving uphill when all the sudden it made a very loud sound like I had floored it and I had not. The engine revved really, really really high red line then it flashed across my dash to turn off the motor and the vehicle just shut itself off.. It left me stranded in the middle of the road and had to be towed to a Chevrolet dealer. It took them approximately 3 weeks to diagnose it as a catastrophic engine failure. And several more weeks to replace the motor, radiator and coolant lines. There was engine pieces in the radiator. Chevrolet refused to reimburse me my full cost of the rental that I had to get until they approved me a loaner..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657170April 28, 2025
ELECTRICAL SYSTEM
Vehicle will not make any sounds. There are no warning sounds, no turn signal sound, no radio sound, absolutely no sound from any speaker in the vehicle. This is about the tenth time it has happened. This lasts until the vehicle is turned off, locked, and left alone for about 10 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657367April 28, 2025
ENGINE, VEHICLE SPEED CONTROL
Code P1098 associated with reduced engine power, forced speed reduction and overheating while on the freeway, limiting power and capping speed @ 55 MPH. Causing dangerous issues on the highway putting drivers in a dangerous position
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657007April 26, 2025
ENGINE
On 4-25-2025 while driving the car shutoff twice losing power on both occasions. The first time I was able to start the truck; however, the second time it happened I lost all power and drifted to a stop. Vehicle info said to put the car in neutral and press the start button. Car failed to start while drifting and when I was able to get the truck to a complete stop, the truck could never start thus requiring it to be towed to the dealership. Truck has a little over 22000 miles. Check engine light came on after the second incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657009April 26, 2025
ENGINE, UNKNOWN OR OTHER
Engine racing not shifting down shifting while slowing down from 70 miles per hour, happen several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656768April 25, 2025
ENGINE
I have had an intermittent, aggressive engine knock and rough idle since i bought the truck. I'm assuming it has to do with the collapsing lifter issue from the fuel management system. when I bring it to the dealership (paradise chevrolet ventura) , they tell me that they cannot replicate the issue and that if there is no check engine light on the dash, there is nothing they can do. I am concerned for my families safety and my truck becoming an issue after my warranty runs out. my chief complaint has been documented by the dealership multiple times and I have video of me replicating the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656830April 25, 2025
POWER TRAIN
On the freeway transmission downshifted to first, loud bang and skidding to limp mode vehicles behind us skidded off highway and others changed lane causing chaos yelling screaming angry drivers, not a great situation, I had the recall done, it was just a software update that detects a problem and puts it into dangerous limp mode at high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656204April 22, 2025
ENGINE, POWER TRAIN
At 383 miles the engine started a ticking noise. Around the same mileage the transmission would also start make hard down shifts, especially into 1st gear. At around 27000 miles transmission would also shutter at light loads and low speeds. Attempted to take it to dealer 2 different times, but they had no loaner cars and needed it for more than a day. At milage 28,251 I drove to the dealership an insisted that it needed to be fixed. They were able to provide loaner car at that time. Engine ticking noise was cylinder number 7 lifter stuck closed. Transmission was unable to be checked due to engine needing repair. The Dealer replace all 8 lifters on drivers side of engine. Upon the fix they test drove for the transmission problem and noticed noise coming from the water pump. Replaced the water pump and was told transmission needed a new valve body. Those parts were on back order for over 3 months. They found a service bulletin to reprogram the transmission so they could release the truck to me instead of hold months for parts. After more than 30 days in shop picked up truck. After driving around for a few hours noticed engine noise again but different. Like a bearing? Dealer had already closed so took it back the next day. Couple days later was informed that the head gasket was installed wrong? REALLY. Went to the dealer's new car manager and asked to be traded out of it and into a new truck. Dealer offered me 10,000 below blue book for trade in! They didn't even want their own product back. Picked up truck couple days later and drove straight to Toyota and traded it in I needed a reliable truck. The dealer's service department was great with the problem. But it's the product that really [XXX] and had the potential to be very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655339April 18, 2025
POWER TRAIN
Transmission shutters and shakes and dealer said it’s normal for the silverados to shake and shutter at highway speeds even though it’s brand new . and then got treated horribly for getting it towed in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654998April 16, 2025
POWER TRAIN
My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654803April 15, 2025
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the engine seized, and the vehicle lost all power. The contact stated that the vehicle was stuck in the right lane. The vehicle was towed to dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced or rebuilt. The contact stated that the timing chain was replaced on two separate occasions. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 15,121.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654452April 14, 2025
ENGINE
We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. We have not received any help so far. A lawyer has already been called in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654578April 14, 2025
ENGINE
On [XXX] around [XXX], I was driving my Silverado down [XXX] near the Cottonwood Mall in Albuquerque, NM. Without warning, the engine died in the center lane of this busy highway. I turned on the emergency flashers, then while trying to call for emergency help on my phone, I stood behind the truck, waving traffic to the side lanes in an effort to prevent being rear ended. After about 10 minutes, luckily, an emergency fire department truck spotted my distress and doubled back, parked behind me and engaged his emergency lights. A good Samaritan stopped an attempted to toe strap me to the shoulder of the road. However, the poor design of this truck didn't allow me to put the transmission in neutral unless the vehicle is running. So, after about an hour, the tow truck driver was able to drag the Silverado on the back of his flatbed. After my truck was at the dealer for a week, they were able to determine that the engine main bearings seized and spun a couple of rod bearings. This is a well maintained vehicle, with the oil changes done on time and documented at the dealership. My Silverado has a 6.2 liter V 8.engine with only 21,532 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653793April 9, 2025
ENGINE
While driving my 2023 Chevrolet Silverado ZR2 with the 6.2L engine (approx. 22,000 miles) on a busy interstate in another state, the vehicle suddenly lost power and shifted into neutral without warning. I was towing a 5,000-pound camper and had my wife and three children in the truck. We were traveling on a slight incline when the truck unexpectedly disengaged. There were no warning lights, no messages, and no sounds indicating engine failure—just a sudden loss of drive. All displays remained illuminated, but I had no power to the wheels. By the grace of God, I was able to maneuver to the median before the truck and camper came to a complete stop. It was a terrifying and dangerous situation that could have resulted in a major accident given the speed of traffic, the weight of the trailer, and the total lack of warning. The truck was towed to a Chevrolet dealer across the state line. After running diagnostics, I was told the engine had failed and would need to be replaced under warranty. However, I have yet to receive a clear explanation of what exactly failed internally. I was informed that a replacement engine is back-ordered by several months, leaving me without a vehicle and unsure when it will be repaired. The incident has not yet been investigated by the manufacturer, insurance, or law enforcement. This experience was frightening not just because of the mechanical failure, but because it happened with zero indication. I hope others don’t have to go through something like this. I understand thousands of these trucks may never see a failure like this—but for us, it happened suddenly, with our entire family on board, and it nearly ended in disaster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653473April 8, 2025
ENGINE
While traveling in a funeral possession noticed an engine stall with a blast of smoke coming from rear exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653306April 7, 2025
SERVICE BRAKES
While driving going 40 mph a ‘Brake System Failure’ warning came on and brakes stopped working. Thankfully there were no cars ahead allowing me to continue until the car came to a stop. At that point I engaged the emergency brake and put the car in park and out of gear. I then had the truck towed to a Chevy dealership. I still do not have a response to what the issue is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652275April 2, 2025
ELECTRICAL SYSTEM
GM ISSUED RECALL# N232426400 AND MY VEHICLE VIN HASN'T BEEN IDENTIFIED. MY TRUCK TAILGATE DOES THE EXACT THING THE RECALL WAS ISSUED FOR. GM TELLING ME THEY WONT DO ANYTHING BECUASE THE VIN HASNT BEEN IDENTIFIED, YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652336April 2, 2025
POWER TRAIN
At 19k miles the transmission had a shifting problem and went into limp mode forcing a deceleration while on a highway. Had to unhook the battery and hook it back up to clear the code to get to a safe point for towing. Had to do this 3 times. Once at the dealer they could not recreate the problem. One week later it went into limp mode again. Took it to the deal and was informed that the valve body in the transmission would need to be replace. There is a supply shortage on parts and I am now without a truck for who knows how long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651937April 1, 2025
POWER TRAIN
While accelerating from a traffic signal the transmission shifted very hard and caused the vehicle to suddenly lunge forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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