Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11532921July 18, 2023
SERVICE BRAKES
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532350July 14, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
The trailer brakes light keeps coming on for no reason at all times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532006July 13, 2023
ENGINE
Vehicle exhibited a loud bang from the engine compartment followed by a ticking noise from the engine and loss of power while highway driving in a remote rural area. Check engine light did illuminate. Vehicle was subsequently towed and issue was diagnosed by an independent repair shop as a failure of an active fuel management valve lifter and was repaired. Approximately 10,000 miles later while also at speed on a congested highway the vehicle experienced a second failure 12 July 2023. No dash lights nor warning indicators were illuminated, though problem was indicated by severe loss of power and very rough idle. Issue was diagnosed by dealership as failure of #4 and #6 cylinder AFM lifters....which were replaced new following the first failure in summer 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531611July 11, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529610June 29, 2023
ENGINE, VEHICLE SPEED CONTROL
The transmission locked up while driving such that we came to a stop in traffic with our newborn and toddler in the back seat and were required to call 9-1-1 because the vehicle was stuck in a gear and would not move while we were in the middle of a road in traffic. The problem has been confirmed by a dealer that the transmission blew due to metal getting into the transmission from failure of transmission pan. There was minimal warning before it happened. Approx. 8 months prior we had taken it in to dealer because the RPMs were running high and and we’re told it was the 4 wheel drive causing it and approx. 2 weeks prior to this incident we heard grinding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528519June 23, 2023
SERVICE BRAKES
Brakes do not work properly in low speed applications such as in parking garages or pulling out of the driveway. There is a jerking issue and the brake pedal almost goes all the way to the floor in those instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527820June 20, 2023
ELECTRICAL SYSTEM, STEERING
Service Power Steering message comes on and off at random time. Almost got into a accident a couple of times. One example is I was getting off the freeway and the exit made a U shape turn. The Power Steering message came on and I lost power steering and it became so hard to steer. The wheel almost jerked out of my hand and almost went straight into the wall had to use my whole body to turn the steering wheel. Checked grounds and connections all that seem good also checked for codes and there were no active codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527219June 15, 2023
STEERING
While turning steering wheelat low speeds. The steering wheel will jerk out of your hand and lose power. All the electrical power on the dash will go out for a few seconds and return the steering will return. Also, this is happening over three times in the past week and almost causing me to crash into other parts cars. There is a recall for other vehicles in the 2015 model with the same problem, Campaign #18289
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525635June 6, 2023
SERVICE BRAKES
While starting from a park position, I was pulling into a parking space. I went to apply the brake and the brake pedal went to the floor where the vehicle did not stop immediately. This is happened three times. This occurred twice with me and once with my wife driving. This seems sporadic and happens at low speeds in my parking areas or something like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525472June 5, 2023
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the message "Services Power Steering Assist - Drive with Care" was displayed and the steering wheel became firm. The vehicle was taken to the dealer and the contact was informed that the torque input sensor needed to be replaced in the rack pinion, and that the power steering assist needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 14,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523533May 23, 2023
POWER TRAIN
After a full service of the truck in July 2022 with approximately 90,000 miles (including oil change, tire rotation, transfer case fluid exchange, front and rear differential service, coolant system flush and refill, front and rear brake pads and resurface of rotors, and transmission fluid flush and refill), the truck began jerking and stuttering (like rolling over rumble strips) in October 2022. In February 2023, the truck was taken back to dealer service department for an oil change and inspection of the jerking/stuttering issue, the service department replaced the spark plugs, inspected the wires and connectors, and performed a throttle body service with the expectation that this would fix the jerking/stuttering issue. It did not. In May 2023, the truck was diagnosed with a transmission issue by an independent service center and confirmed by the dealer service department. From the start of the issue in October 2022 until diagnosis of the transmission issue, no warning lamps or messages ever appeared. The dealer service department stated that the torque converter is bad and that it would be best to replace the full transmission. The truck is still drivable, but the dealer service department suggested that it should not be driven as the transmission could fail completely at any time. At this time, safety is of utmost concern and the truck will not be driven until fixed as we do not want to put ourselves, our passengers, other drivers, and pedestrians in an unsafe situation if the transmission fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523541May 23, 2023
POWER TRAIN
Truck began to shift hard, check engine light came on, took to a mechanic and was told it needs a new transmission. Current Mileage 90k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522902May 19, 2023
SEAT BELTS
Yesterday while parked I put on my seatbelt and it broke off at the cable where it comes out of the seat by the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522760May 18, 2023
AIR BAGS
When driving the airbag goes on the light goes off when turning off the vehicle but as soon as you start driving the airbag light goes on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522185May 16, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake pedal becomes hard/stiff to apply at low speed. Normally happens after driving at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521898May 14, 2023
SERVICE BRAKES
Brake assist light comes on at slow speeds and makes braking really hard and truck feels like it’s not going to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520379May 4, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission was slipping, and the engine revved loudly with a high RPM while idling. Additionally, the vehicle was jerking while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519379April 28, 2023
STRUCTURE:BODY
while driving my son saw smoke coming from the rear window defogger, I pulled over and saw melted pieces of plastic, I contacted my dealer when I saw a recall online, my dealer said even though your vehicle is the same year and model and the exact same condition occurred, your vehicle is not listed under the recall. I don't understand why this vehicle is not under the recall when the exact condition occurred. GM was unable to assist with and complete the repair under the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519325April 27, 2023
UNKNOWN OR OTHER
2017 Chevy Silverado 1500 6-speed 6L80 had a torque converter failure and the transmission had metal debris. The vehicle would jerk or hard shift on acceleration while on the highway. When stopped at a light the truck RPMs would increase and then hesitate, jerk, and then move. This started as being barely noticeable and within a couple of weeks became extremely dangerous. I was on my way to the dealer for inspection when at a light and the RMPs went up it hesitated, jerked, and then moved, jerked again, then stopped. The vehicle was inspected by the dealer before purchase in Nov 2022 and this took place in April 2023. The vehicle was towed to GM service center/dealer who said the torque converter and transmission were issued and needed to be replaced. I moved it to another transmission shop to have the work done. No warning lights. From the time the light jerks/rough shifts randomly happened to the time the hard jerks/hard shifts happened almost causing an accident only a couple of times once in Dec 2022 and then it ran fine. On 4/22/23 I felt it again and headed towards the GM when it happened harshly and I didn't make it due to the RMP reve, hard jerk, and then nothing. I was lucky that this time I was in town and not on a highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518853April 25, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
While driving down the highway in a torrential rain the wipers just stopped working. They were cutting on and off and now do not work at all. The problem appears to be in the engine compartment fuse block which is not servicable. It is currently not fixed and could be inspected. We could not see 50 feet in front of us and were blindly following the car in front of us. It hasent been to the dealer yet as the truck is out of warrenty and it would not be covered. This came without any warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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