Chevrolet Silverado Complaints (2023)

458 consumer complaints on file.

#11665216June 6, 2025
POWER TRAIN
Valve Body failure on transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665063June 5, 2025
POWER TRAIN
I was towing my boat, attempting to get on a 4 lane highway via on ramp. Truck refused to shift and went into limp mode as I was attempting to merge. Vehicles behind me on the ramp and coming up behind had to slam on their brakes. Diagnosed as a bad valve body. The issue is very widespread across GM vehicles, GM has a national backorder on the valve body as there are a ton of vehicles waiting for them. GM has not issued a recall at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664496June 3, 2025
POWER TRAIN
While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664357June 2, 2025
POWER TRAIN
Transmission shifting hard while pulling lawn trailer. Truck goes into limp mode, exhaust brake shuts off, and check engine light comes on P0747. Dealer said bad valve body which could have damaged transmission. No parts in sight. Known GM issue bot my 2023 3500HD is not covered in recall????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663562May 28, 2025
POWER TRAIN
Valve Body failed - truck currently at dealership The valve body failed as I was pulling out of a gas station - emergency brake immediately engaged and kept re-engaging as I was trying to make it across the street into the parking lot. Truck could not go more than 5 mph and I was stuck and almost hit. Problem has been confirmed by the dealer after it was towed directly there. Unknown if component has been inspected outside of service department. Truck initially would not remote start using key fob, but then made it to gas station fine without any further symptoms. After gas station, car started severely shaking then emergency brake engaged and would not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663200May 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662785May 23, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where the ICP was reprogrammed. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure had reoccurred several minutes after the vehicle was released by the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662180May 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and denied buy back assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661843May 19, 2025
ELECTRICAL SYSTEM
Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the remote. And if you do that, the tailgate starts opening and closing again on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661710May 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GM Case#[XXX] #1 A- On [XXX] vehicle sensors disabled breaks while driving on [XXX]. B- Driver Displayed Alert. a- BRAKE SYSTEM FAILURE 62 MHP TOP SPEED. b- TRAILER BRAKES DISABLED SERVICE REQUIRED. c- SERVICE ESC. C- Concerned by alerts proceeded to exit highway, the breaks where unresponsive. This required pressing break pedal to the floor. It took over 400ft for the vehicle to come to a complete stop. Fortunately no other vehicles were on the exit ramp, a major accident was avoided. D- On 10/30/2024 took vehicle to Bomnin Chevrolet West Kendall and explained break failure and provided pictures of driver alert messages. E- On 11/1/2024, 3 days after, Bomnin Chevrolet West Kendall Technician communicated that vehicle was mechanically fine and were unable to duplicate the problem. I accepted the vehicle back with 5,901 miles of use. #2 A- On [XXX] vehicle sensors disabled breaks again while driving on Miami city street. B- Driver Digital Displayed flashed following Alert Messages. a- SERVICE TRAILER BREAK SYSTEM. b- SERVICE TRACTION CONTROL. c- SERVICE ESC. d- CHECK ENGINE LIGHT WENT ON. C- Having experienced this back in October, I knew what to expect. Unresponsive breaks, fortunately on 2nd occasion I was driving slower on a city street and was able to coast to a stop. D- On 4/10/2025 took vehicle back to Bomnin Chevrolet West Kendall for the same problem, break failure. I once again explained to Technician what happened, showed them pictures of the Alert Messages. E- Vehicle as of today, 5/18/2025, remains at Bomnin Chevrolet West Kendall for a total of 39 days and is yet to be repaired. Given the severity/danger of defective break sensors defects there is “nonconformity” that under the Lemon Law is defined as a defect or condition that substantially impairs use , value, or safety of the vehicle. These 2 incidents make this vehicle unsafe for drivers, passengers, and general public in proximity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661140May 15, 2025
UNKNOWN OR OTHER
My onstar module stopped working on my 23 chevy silverado. I am planning a vacation and with out onstar I risk being stranded without this service. My WiFi does not work I can not see the speed limit I am unable to contact onstar for help if needed whether that be for directions, or help if I have and emergency. I can not use the handsfree google assistant I took it to my dealer and when I took it I was 400 miles past the warranty. I was not aware of the issue until I tried the handsfree google assistant and if did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660369May 12, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660100May 10, 2025
POWER TRAIN, ENGINE
This is the third time since the purchase date of July 2023, that my Diesel 1500 Silverado has gone into "Reduced Engine Power" while driving. The first date was August 2024, while traveling down the interstate. The check engine light came on. My maximum speed was reduced to 50mph, and the transmission shifting was very jerky. This was extremely dangerous with the flow of traffic traveling 70+ mph. I returned to the dealer where the vehicle sat on the lot for approximately 60 days awaiting the part (Valve Body) from GM. Components were repaired through warranty. Fast forward to February 2025, "Reduced Engine Power" notification came on again with the code P0747, P700. Returned to dealer, and after a week of sitting on the lot, the technician could not duplicate the code. I requested that a new fuel filter be replaced for piece of mind. Today, 3 mos. later, as I was backing out of my driveway, my truck did not shift/engage into Reverse. I was able to roll into the road & put it in Drive, however it went into "Reduced Engine Power." The vehicle will have to be towed, at my expense, I'm sure, to further diagnose the cause. The truck does not move when shifted into Reverse, and pressure is applied to the pedal. It is extremely concerning knowing a national recall on identical GM components has been reported, and yet I have had identical issues without resolution. Despite the known problems and safety risks, especially with a child in the vehicle during each failure, I’ve been left without consistent or timely support. I am requesting immediate assistance in diagnosing and repairing this vehicle, as well as a formal explanation of why this recurring issue has not triggered a broader response or replacement. At this point, I’m also considering pursuing further action through GM corporate or a consumer protection agency if a permanent resolution is not reached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660094May 9, 2025
POWER TRAIN
While driving at ~30 mph the rear wheels locked up momentarily with no warning and without applying the breaks. The back of the vehicle fish-tailed while the tires slid. Following the incident the check engine light came on and the vehicle went into limp mode and would not go more than about 25 - 30 mph. I immediately took it to the Chevrolet Dealer. The dealer indicated that the codes showed an issue with the transmission control module. It is currently at the dealer to be repaired. The vehicle has 51917 miles and is still under power train warranty. There was no warning or indication something was about to happen prior to the incident. The truck is a 2023 Silverado 1500 with the 2.7 liter Turbo engine with the GM 8 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659366May 6, 2025
UNKNOWN OR OTHER, SERVICE BRAKES, STRUCTURE:BODY
Fire in firewall dash possibly brake control, battery and electrical fuse box
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11658867May 5, 2025
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the lifters had failed. Additionally, metal shavings were found inside the engine. The engine was replaced. The manufacturer was informed of the failure by the dealer. The failure mileage was approximately 61,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658664May 3, 2025
UNKNOWN OR OTHER
Water Found in Rear Interior of Cab, Water Leak at Rear Sliding Window. I noticed water spots on the left and right sides of the headliner. I took it to a dealer (Malloy Chevy winchester Va), and the said it was a TSB put out on this problem and they would file a claim. The truck has 48000 miles and the bumper to bumper company denied the claim. Have the TSB didn't matter to them. Can you assist in any way with this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658391May 2, 2025
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION UNEXPECTEDLY DOWN SHIFTED HARD. VEHICLE HAD TO BE TOWED- HIGH RPM/LOW SPEED/HIGH TRANSMISSION TEMPS. DEALER STATED THIS IS A KNOWN PROBLEM WITH THIS TRANSMISSION - CONTROL VALVE BODY. TRANSMISSION DOWN SHIFTED HARD CAUSING REAR TIRES TO CHIRP. FORCE ON DOWN SHIFT WAS INTENSE AT 25MPH. IT WAS SO INTENSE MY WIFE AND I THOUGHT OUR VEHICLE WAS REAR-ENDED. THIS IS A HUGE SAFETY ISSUE. THIS COULD HAVE BEEN TRAGIC IF I WAS TRAVELING AT HIGHER SPEEDS OR TOWING MY 5TH WHEEL TRAILER. PER DEALER - THIS IS A KNOWN TRANSMISSION ISSUE WITH GM/CHEVROLET. NO REPLACEMENT PARTS ARE AVAILABLE. MY VEHICLE HAS BEEN SITTING AT THE DEALERSHIP FOR FIVE WEEKS NOW. THERE WERE NO WARNING LAMPS, MESSAGES OR OTHER SYMPTOMS PRIOR TO FAILURE. TO SIDE ON CAUTION, GM/CHEVROLET NEEDS TO RECALL THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY HURT AND/OR KILLED. I'M TOLD GM/CHEVROLET/ALLISON REPLACED METAL BALLS WITH PLASTIC BALLS IN THIS VALVE CONTROL BODY AND HEAT IS SHRINKING THE PLASTIC BALLS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658257May 1, 2025
UNKNOWN OR OTHER
Unknown…Randomly started on fire after driving. Police report was filed under 25-000653/Altoona Police (I don’t have a copy)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11658291May 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new. They need to honor these problematic vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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