Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11494083November 18, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the “Service Trailer Brake System" message was constantly displayed. The contact indicated that while the message was displayed, the speedometer and instrument cluster gauges were inoperable. The cause of the failure was not yet determined. The local dealer was notified, and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493560November 14, 2022
POWER TRAIN
Transmission quit working at 125195 miles. When I called around to Chevy dealers, this is a common problem for this particular year and model. Dealer said it would cost close to $7,000 to replace with a different transmission to resolve the problem. They did not put the same make/model transmission into the truck - they put a different one due to the issues the original transmissions are having. We spent a significant amount of money to get the transmission REPLACED. The transmission needed to replace the bad one was on backorder - due to the demands. I personal feel that Chevy should have recalled the bad transmission and the cost of the repairs should have been covered by the manufacturer. I am a woman and this could have been very dangerous had the transmission quit on the highways in Portland, Oregon while commuting to or from work. Please look into this. I would like Chevy to reimburse us for the repairs we paid. I have an invoice of $4,690. Thankfully it quit a few blocks from my home. I had to have the truck towed to the dealer. That was an additional expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492692November 8, 2022
UNKNOWN OR OTHER, SUSPENSION
frame is rotting out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492508November 6, 2022
UNKNOWN OR OTHER
Entire frame completely rusted out. Do not know the exact date it happened but just noticed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492373November 5, 2022
ELECTRICAL SYSTEM
The rear window defogger caught fire. It caught fire while parked next to a gas pump after using the auto start. If it had happened while driving down the road it could've caused a bad accident. It shattered the window as well so I've had to tape the back window which is limiting my view when driving. The dealership I bought it from knows about the issue. GM has already recalled 160,000 trucks for the same reason in Canada but never issued a recall for any US trucks. Nobody has inspected the component yet as I have not had the money to replace it but it is in the same state/condition it was in after the fire. There were no warning lights or symptoms. The rear window defogger comes on every time the remote start is used. I've used the remote start plenty of times before, luckily I was close to the truck when it happened to catch fire this time or the truck may have caught fire and burned completely. I want to point out the fact that GM has already issued a recall for the exact same problem I had but only for Canada trucks. They said they were investigating to see if there were any in the US that were sold but clearly there were.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491688October 31, 2022
AIR BAGS
I was driving on an unpaved maintained road at night and heard a loud bang and bright flash came to a stop and realized I couldn't see out of the door windows. The side curtain bags deployed. I took it into rich ford no damage was found to any sensors or to the truck. Noone wants to replace the bags or damaged interior and insurance won't file a claim due to no damage to truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489782October 18, 2022
POWER TRAIN
Transmission failed because of faulty torque converter at roughly 95,000 miles. Now the same failure has occurred at 115,000 miles. This type of failure is unsafe if it were to happen in heavy traffic or crossing an intersection. GM refuses to acknowledge the issue and demands a certified dealership diagnose the issue. I maintain my right as a consumer to use a private repair shop. They will not investigate any further with my report, without their service department, which is biased and a conflict, providing the diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488350October 7, 2022
ELECTRICAL SYSTEM
TCM Failed. Caused vehicle to no longer shift through drive gears while operating. After stopped no longer able to start vehicle. Appears to be common as a result replacement parts re not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488156October 6, 2022
ELECTRICAL SYSTEM, STEERING
The power steering went out without warning. The power steering system failed without warning during operation. There was a recall for this in 2017 but my VIN number is not included in this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487946October 5, 2022
STEERING, ELECTRICAL SYSTEM, ENGINE
Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487526October 2, 2022
ELECTRICAL SYSTEM
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have never even used the trailer brake. Whe. The warning started i took the truck tk get checked they replaced everything but the wire harness and still every other day i get the warning. Thankfully it has not caused an accident yet but the warning is non stop once it starts.I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487344September 30, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing to turn left onto a side street the steering wheel seized. As the contact made the left turn the steering wheel remained at 45 degrees instead of a 90-degree position to make the left turn. The contact stated that oncoming traffic in the opposite lane was advancing and he had to accelerate to complete the turn. The contact stated that the vehicle jumped the curb once he had crossed onto the side street. The contact was able to get the vehicle back onto the roadway and once back up to speed the steering functionality returned and he continued driving to his destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V414000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487345September 30, 2022
STEERING, ELECTRICAL SYSTEM
Dash lights flicker, head lights flicker, loses electrical power randomly, loses power steering at low speeds and electrical power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486353September 26, 2022
ELECTRICAL SYSTEM, STEERING
As I was picking up my child from school my steering wheel and ac stopped working my steering wheel got locked. I was putting everyone’s life at risk because I wasn’t able to make a turn . We’ve been searching everywhere and it seems it’s a recall .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485462September 20, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed and turning, the steering wheel seized and the vehicle lost motive power. The contact stated that no warning lights were illuminated. The vehicle was able to be restarted and drove with no further issues. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The contact stated that the failure had occurred at least 4 times. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The contact stated that the manufacturer advised the contact to call a local Chevrolet dealer for diagnostic testing. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484747September 16, 2022
POWER TRAIN
I was driving as I usually do , this time I was in my car I had just financed and bought 3 weeks before. There was no signs or warning lights before this incident. I was driving when suddenly it wouldn’t go in to gear or any gear at all and realized my transmission was failing . I then drove it and tried to get to safe spot trying to avoid any crashes delays or other accidents. I was glad to be close by to a safe spot and not going at a fast speed on freeway or Main Street when this occurred and avoided an accident. My truck was then towed into the dealership mechanics and was waiting for a report and turns out the truck needs a transmission replacement. During the Transmission tear down and inspect they Found clutch assembly gear 1-2-3-4 and 3-5 reverse plates all damaged. Plates missing teeth and burnt. Excessive metal inside torque converter, and valve body. Clutch drum damaged and burnt. I am now just researching recalls for 2014 Chevrolet Silverado and realized that there is a recall for power train on transmission. Stated “The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.” And the Recall consequence is “If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.” By reading my experience with my trucks transmission failing and having multiple parts inside “burnt” Has me wondering if my truck was part of this recall and how worse it could have been if it would have caught in fire. My dealership failed to mention any problems and stated they “take every vehicle through a mechanical inspection and smog Saftey.” I can’t believe only 3 weeks of having this truck and no warning signs and to just completely just shut off and have the transmission destroyed/burnt is a horrible experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484371September 14, 2022
ELECTRICAL SYSTEM
Trailer brake system keep coming on it is starting to become unbearable and I can barely drive my truck, it comes on at least 20 times while I’m driving on a day so over 100 times in a week
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484524September 14, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
For several years now, I have been receiving the notification SERVICE: Trailer Brake. I typically try to dismiss it, but on occasion, it will continue to pop up over and over and over and over again. I have driven this vehicle since it's original purchase and have never even used the trailer brake. (Even though it's been titled twice - I purchased it from the company I work for.) Thankfully it has not caused any accidents. Just an annoyance. But I have been reading online that some owners have been unable to operate their vehicles due to this issue. This is not a daily driver vehicle but today was the most recent episode with the warning. I drove maybe a couple of miles total and it chimed and notified me approximately 20 times in this short distance. I looked on youtube and there are countless owners that have this same problem. It is definitely a distraction to the driver and could potentially cause a very serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484247September 13, 2022
STEERING
The vehicle steering locks up when driving (EPS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483624September 9, 2022
UNKNOWN OR OTHER
The air conditioner condenser has a small leak causing the refrigerant to leak out. This is a known problem with all gm Silverado 2014-2017 and a recall needs to be issued. They are all leaking in the same place due to a faulty weld from the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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