Chevrolet Impala Service Bulletins (2014)

2,030 manufacturer communications on file.

• October 5, 2015•Document ID: 10114867

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:MECHANICAL; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIP5331

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.

  Associated Products (47)

  2016 Buick Enclave2016 Buick LaCrosse2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Traverse+ 27 more
  Associated Documents

  • DownloadMC-10114867-0001.pdf↗
• October 2, 2015•Document ID: 10126349

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  05-03-07-009H

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

  Associated Products (493)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox+ 473 more
  Associated Documents

  • DownloadMC-10126349-0001.pdf↗
• October 1, 2015•Document ID: 10114863

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5666B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about police vehicles that the radar gun inoperative due to Vehicle Speed Sensor signal not provided. Technician will measure the voltage or hertz on circuit 818 if no voltage or signal contact Techline Customer Support Center for further assistance.

  Associated Products (5)

  2016 Chevrolet Impala2015 Chevrolet Impala2014 Chevrolet Impala2013 Chevrolet Impala2012 Chevrolet Impala
  Associated Documents

  • DownloadMC-10114863-0001.pdf↗
• October 1, 2015•Document ID: 10114862

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIP3423L

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

  Associated Products (126)

  2016 Buick Enclave2016 Buick LaCrosse2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Traverse+ 106 more
  Associated Documents

  • DownloadMC-10114862-0001.pdf↗
• October 1, 2015•Document ID: 10114861

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE

  Mfr Comm. #:

  PIP5191A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.

  Associated Products (124)

  2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Terrain2014 Buick Enclave2014 Buick LaCrosse2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro+ 104 more
  Associated Documents

  • DownloadMC-10114861-0001.pdf↗
• September 30, 2015•Document ID: 10127253

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5119D

  Date Added:

  January 22, 2018

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.

  Associated Products (68)

  2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Chevrolet Camaro2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Sonic2016 Chevrolet Spark2016 Chevrolet Trax2016 GMC Terrain2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox+ 48 more
  Associated Documents

  • DownloadMC-10127253-0001.pdf↗
• September 30, 2015•Document ID: 10127246

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5468

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

  Associated Products (322)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express+ 302 more
  Associated Documents

  • DownloadMC-10127246-0001.pdf↗
• September 29, 2015•Document ID: 10127241

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6085A

  Date Added:

  January 22, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.

  Associated Products (33)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse+ 13 more
  Associated Documents

  • DownloadMC-10127241-0001.pdf↗
• September 29, 2015•Document ID: 10127240

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIT5465

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (375)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox+ 355 more
  Associated Documents

  • DownloadMC-10127240-0001.pdf↗
• September 29, 2015•Document ID: 10127238

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5464

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (675)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox+ 655 more
  Associated Documents

  • DownloadMC-10127238-0001.pdf↗
• September 28, 2015•Document ID: 10127230

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PIP5325

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

  Associated Products (717)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express+ 697 more
  Associated Documents

  • DownloadMC-10127230-0001.pdf↗
• September 23, 2015•Document ID: 10127224

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  PIC5468E

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with a spongy brake pedal after a hydraulic brake component was disconnected or replaced. The brake lines between the master cylinder and the antilock brake system module are routed higher than the master cylinder. If air enters the system it will travel to this high point if the system is opened for a repair. The technician will need to perform an automated bleed procedure using the scan tool to ensure all the air is purged out of the hydraulic system.

  Associated Products (13)

  2016 Chevrolet Impala2015 Chevrolet Impala2014 Chevrolet Impala2013 Chevrolet Impala2012 Chevrolet Impala2011 Chevrolet Impala2010 Chevrolet Impala2009 Chevrolet Impala2008 Chevrolet Impala2007 Chevrolet Impala2007 Chevrolet Monte Carlo2006 Chevrolet Impala2006 Chevrolet Monte Carlo
  Associated Documents

  • DownloadMC-10127224-0001.pdf↗
• September 17, 2015•Document ID: 10127205

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIC5541C

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about a rattle coming from the rear of the vehicle when driving over medium sized bumps, it may sound like a loose spare tire or suspension component. The noise is most likely the left and right retaining clips holding the midsections of the parking brake cables to the car. The rattle can be repaired by preloading the cables using the published parking brake adjustment procedure found in service information.

  Associated Products (6)

  2016 Chevrolet Impala2015 Chevrolet Impala2014 Chevrolet Impala2013 Chevrolet Impala2012 Chevrolet Impala2011 Chevrolet Impala
  Associated Documents

  • DownloadMC-10127205-0001.pdf↗
• September 16, 2015•Document ID: 10127204

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIC6128

  Date Added:

  January 22, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician of the air conditioning blowing warm air at times when the ambient temperature is high usually above 100 degrees Fahrenheit. The compressor might cycle and system pressures might reach compressor cut off very fast due to low heat rejection. Engineering is aware of the concern and is working on a solution.

  Associated Products (4)

  2015 Chevrolet Trax2014 Chevrolet Impala2013 Chevrolet Impala2012 Chevrolet Impala
  Associated Documents

  • DownloadMC-10127204-0001.pdf↗
• September 1, 2015•Document ID: 10248494

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIT5320

  Date Added:

  January 8, 2024

  Manufacturer:

  CHEVROLET

  Summary

  Navigation Voice Prompts Choppy Distorted or Garbled.

  Associated Products (29)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10248494-0001.pdf↗
• August 31, 2015•Document ID: 10114700

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5520P

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Drive Motor Generator Battery Module and Drive Motor Generator Battery Sections for the 2012 - 2015 Buick Lacrosse, Buick Regal, 2013 - 2014 Chevrolet Malibu ECO and 2014 Chevrolet Impala with eAssist are being placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (10)

  2015 Buick LaCrosse2015 Buick Regal2014 Buick LaCrosse2014 Buick Regal2014 Chevrolet Impala2013 Buick LaCrosse2013 Buick Regal2013 Chevrolet Malibu2012 Buick LaCrosse2012 Buick Regal
  Associated Documents

  • DownloadMC-10114700-0001.pdf↗
• August 24, 2015•Document ID: 10114682

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIC5971A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have an intermittent crank / no start concern. Technician will find Diagnostic Trouble Code P1682 set in the Engine Control Module. After using all published Service Information diagnostics and the root cause is not determined, then replace the KR75 Engine Controls Ignition Relay # 7 with part number 13595908.

  Associated Products (1)

  2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10114682-0001.pdf↗
• August 18, 2015•Document ID: 10114672

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6073B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

  Associated Products (37)

  2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse+ 17 more
  Associated Documents

  • DownloadMC-10114672-0001.pdf↗
• August 18, 2015•Document ID: 10113810

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  15-00-89-005

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

  Associated Products (501)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze+ 481 more
  Associated Documents

  • DownloadMC-10113810-0001.pdf↗
• August 12, 2015•Document ID: 10113804

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIE0339B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This engineering information bulletin announces the end of need for information from the field regarding poor A/C performance.

  Associated Products (16)

  2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Cruze2015 Chevrolet Impala2015 Chevrolet Malibu2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Cruze2014 Chevrolet Impala2014 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10113804-0001.pdf↗