Chevrolet Equinox Complaints (2018)

410 consumer complaints on file.

#11708472January 3, 2026
SERVICE BRAKES
Driving down a curvey road and my brake pedal was hard without no warning or indication. Almost was hit head on because of this. Looks like the Vacuum Pump Seal failed and I lost all of my engine oil, which caused that to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707454December 29, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Chevrolet Equinox. The contact stated that there was an abnormally strong fuel odor coming from the vents while driving 45 MPH. The check engine warning light was illuminated. The vehicle was taken to Advance Auto, where the contact was informed that there was a fuel leak, which could cause fire. The contact was advised to park the vehicle. The vehicle was taken to the dealer, where it was diagnosed that all four fuel injectors were leaking and required immediate attention. The contact was advised that the parts needed to be ordered to do the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 18V358000(Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703044December 4, 2025
FUEL/PROPULSION SYSTEM
Vehicle chocks when starting, once started the vehicle begins to smell of gas. There is a leak on the underside of the vehicle which also smells of gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702827December 3, 2025
SERVICE BRAKES, ENGINE
Vehicle displayed reduced engine power, check engine light, and service brake assist all at the same time. Brake pedal wouldn't move leaving me without brakes. Coasted to stop and shut off car. Brake did not release and now engine won't start. Informed brake vacuum booster pump is problem and ruined motor now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697882November 6, 2025
SERVICE BRAKES, POWER TRAIN
While going 80mph on the highway at 2:00am on or around 10/6/2023, my power braking system went out without warning. I was able to get it off the road and to a shop where they told me it was the vacuum pump and cam shaft. Repair took a week. 7 months later on 5/31/2024, it went out again, luckily in town going 35mph, and involved the vacuum pump, cam shaft, and this time the oil pump as well. Repair took 5 months due to parts availability. The only time the engine light came on, it was for a sensor unrelated to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694847October 21, 2025
SERVICE BRAKES
The brake vacuum pump has went out twice with no warning and has caused my breaks to become instantly extremely stiff.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692110October 8, 2025
POWER TRAIN
I’ve heard about some recalls and Technical Service Bulletins related to the transmission, especially the start-stop accumulator bolts possibly missing and some transmission lubrication concerns. I checked my VIN on the NHTSA website, and it shows no open recalls. However, I want to confirm: Whether my vehicle was part of any recall related to the transmission or start-stop accumulator bolts. If the recall was completed or if any transmission-related TSBs apply. Whether there are any service campaigns or software updates for the transmission control module that I should be aware of. Start-stop accumulator bolt missing leading to fluid leaks and possible failure, Missing transmission cup plugs causing lubrication issues, Valve body spacer plate replacement and transmission control module reprogramming. I am currently experiencing significant transmission issues including, symptoms like: rough shifting, slipping, hesitation, noises, fluid leaks, loss of power, which are severely affecting the vehicle’s drivability and safety. This vehicle only has 107K miles which only go over 7K from warranty. I am concerned that my vehicle may be affected by one or more of these issues — even if the recall was marked as closed or VIN was excluded in error. Given the volume of known transmission complaints for this model year and my relatively low mileage, I strongly believe this could be part of a broader safety defect that deserves further investigation. Please review this issue for potential inclusion in an investigation or expanded recall campaign. These transmission issues are not only costly but potentially dangerous, especially if they result in sudden loss of propulsion. This transmission issue is seriously impacting my vehicle’s safety and reliability. This matter is urgent due to the impact on vehicle safety and reliability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689098September 23, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I own a 2018 Chevrolet Equinox with a 1.5L engine. While driving with my children in the vehicle, the car experienced a sudden and frightening failure. The engine began malfunctioning, and after inspection, my mechanic and the repair shop confirmed damage to the vacuum pump, broken engine pieces, and issues with the timing chain and camshaft. These issues are identical to those described in an existing recall for this vehicle, but my VIN is not included. The shop even questioned why my mechanic had to replace the vacuum pump, which shows this failure is directly related to the known recall problem. This situation created a very unsafe condition while my kids were in the car. It is unfair and dangerous that my VIN is excluded when the exact same recall defects are present. I am requesting that my vehicle be included in the recall and that NHTSA investigate this defect further, as it poses a serious safety risk for me, my family, and potentially other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685025September 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the turbo charger failed to operate as designed, and the vehicle failed to accelerate as intended. The contact stated that excessive pressure was needed to depress the accelerator pedal. The message “Engine Power Reduced” was displayed due to a low coolant level. Additionally, the contact was adding 2-quarts of engine oil to the vehicle weekly. The contact stated there was oil on the ground underneath the vehicle. While checking the oil level, the contact saw smoke coming from the exhaust. The check engine light was illuminated. The contact was made aware of the Special Coverage Program, NHTSA ID Number: 10171426 (Engine and Engine Cooling, Air Bags, Service Brakes, Hydraulic); however, the year vehicle was not included. The vehicle was taken to an independent mechanic who replaced the oil line connected to the turbo charger; however, the oil leak persisted. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683871August 29, 2025
SERVICE BRAKES
I was exiting the expressway coming up to the back of a semi truck & the brake became hard to push down. Thankfully I was able to stop in time & didn't rear end the truck. It put me & my [XXX] old in danger had I not been able to apply the force needed to push the brake petal down. No dash alerts appeared until at least 10 min after I noticed the issue. I have a mechanic changing the brake booster. The first part we received was faulty & had to be returned. Currently waiting for another brake booster to come in & attempt another repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683356August 27, 2025
ENGINE, SERVICE BRAKES
My 2018 equinox was running perfectly. Then several warning lights popped up on the dash. I pulled into my daughter's school and didn't have power breaks. Even though brake fluid was full. It wouldn't start back up. A mechanic shop looked at the car and said they thought the timing was off. But couldn't guarantee it. Another mechanic looked at it a few days later and said I needed a new power break pump that the had broken at the camshaft connect. He said the car would need to rebuild the motor or buy a used motor because of the damage. I have heard of several people who have had the same exact issue with the chevy 1.5 turbo motor in many chevy vehicles. There should be a recall as there is never a warning that the vacuum break pump is getting ready to go bad and cause severe engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683197August 26, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
The vehicle calls power module has failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681590August 19, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving 70 MPH, the Service Brake Assist warning light illuminated, and the brake pedal became difficult to depress. The contact exited the first available exit and coasted to the side of the road. The vehicle was towed to the dealer, who diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. Approximately 5 years later, the failure reoccurred while driving approximately 70 MPH. The contact was able to get off the nearest exit, then coasted to a stop. The vehicle was towed to the dealer, who diagnosed the same cause of failure. The vacuum pump was replaced again. The manufacturer was informed of the failure and opened a case. The failure mileage was 49,967.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681454August 18, 2025
POWER TRAIN
Loss of propulsion as well as hard shift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678094August 3, 2025
SERVICE BRAKES
I was driving on the highway and when I exited and tried to stop at a red light the brakes stopped working. No warning, the brake assist engaged so I barely came to a stop in time before hitting the car in front of me. I can barely use the brake pedal and my check engine light came on with it. Its very hard to press the pedal like its got something stuck under the pedal but there was nothing. The brake assist stays on and basically is the only way the car will stop and still doesn't completely stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669940June 28, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
1st Incident: Code P2138 - Accelerator Pedal Sensor In March of 2024 - driving on highway dashboard warning lights illuminated(traction control & reduced engine power) vehicle went into limp mode putting my family & I in danger due to traffic volume and speed on highway. Had to drive on berm at speeds below 25mph to exit freeway safely. Removed battery cable to reset computer. Taken to Serra Bartlett Chevrolet in Memphis- couldn't get vehicle to repeat error. 2nd Incident: Code - P2138 June 2024 - while traveling on highway same dashboard warning signals & car went into limp mode. Had to maneuver to the berm to exit the highway safely once again putting my family in danger at speeds below 25 mph exit. Vehicle was towed to Serpentini Chevrolet the Accelerator Pedal Position Sensor was replaced under the extended warranty. 3rd Incident - Code P2138 June 2025- while traveling on highway, same dashboard warning signals & car went into limp mode again. Had to maneuver to the berm to exit the highway putting my family in danger again at speeds below 25mph. Removed the battery cable to reset computer - was unsuccessful. Contacted Jeff Schmitt Chevrolet - had to drive the vehicle over 35 miles on the berm of the highway at speeds lower than 25 mph to get to dealership. Upon arriving they ran the codes and annotated the P2138 code. The next morning when the Technician checked the vehicle the computer had reset itself and everything was checking out fine, the code was still in the vehicle history . The sensor was under warranty and we inquired about replacement because the code showed failure, the dealership stated GM would not replace the part because it tested good. But I could pay to have it replaced if I paid for it. GM Service Bulletin No:074-06-04-019F clearly states they are aware of issues with this vehicle, yet I cannot get it repaired to my satisfaction It puts myself and my family under extreme danger while driving this vehicle on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665550June 7, 2025
SERVICE BRAKES
The vacuum pump went out on the car while I was on I-70 in a rain storm construction traffic… I absolutely had no brakes they were so hard to push… I was stuck I almost crashed this crappy designed car… The brake light engine light came on.. I barely made it to the side of the highway… Now my engine is messed up cause of some faulty brake pump… What kinda silly design is this… I could have died out there on that highway.. I was on the way to the airport and I missed my flight… GM needs to get their stuff together on this they’re going to kill somebody….
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664252June 2, 2025
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My fuel pump just gave out randomly while driving on the highway. Unable to drive over 14mph. I head other 2018 Equinox’s experienced this problem often. I believe my vehicle should be included as well. In the past I’ve also gotten a random alert that my forward collision was disabled while driving on the highway with no warning. It always goes away on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663014May 25, 2025
AIR BAGS, STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hhbbgg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660523May 12, 2025
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at undisclosed speeds, the brake pedal seized while depressing the brake pedal. The check engine warning light was illuminated. The contact was able to pull over to the side of the road and the vehicle eventually came to a stop. The vehicle was towed to the residence. The contact inspected the vehicle and found that a gasket had detached and was missing, and there were plastic pieces inside the engine, and there was oil intrusion into other parts of the vehicle and engine. The vehicle was not diagnosed or repaired. The vehicle was parked at the residence and had not been driven since the failure. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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