Chevrolet Equinox Complaints (2010)
784 consumer complaints on file.
- #10578096April 7, 2014ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT A SENSOR WAS FAULTY AND THE BRAKE LINE WAS NOT DETECTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 43,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577716April 5, 2014ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WAS DRIVING VEHICLE WHEN ALL OF A SUDDEN ENTIRE DASH LIT UP AND CAR STALLED. MESSAGES INCLUDED SERVICE STABILITRAK, SERVICE ABS, ENGINE LIGHT, AND SERVICE TRACTION CONTROL. I LOST POWER, POWER BRAKES, AND POWER STEERING AND COASTED VEHICLE TO A STOP. IT TOOK A COUPLE OF TRIES BUT FINALLY GOT THE CAR TO TURN OVER, ENGINE LIGHT REMAINED ON BUT DROVE TO DEALER. VEHICLE DID NOT DRIVE CORRECTLY WHEN ACCELERATED, IT WAS SLOW AND JERKY. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME IT WOULD BE COVERED UNDER WARRANTY, THEY PLUGGED IN THEIR TECH CODE READER AND DETERMINED IT WAS THROTTLE BODY. I WAS GIVEN A CONCIERGE VEHICLE AND INFORMED IT WOULD TAKE THEM THE WEEKEND TO FIX. WHEN I PICKED THE VEHICLE UP THEY CHARGED ME SAYING THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY AND TRIED TO MAKE ME PAY FOR THE RENTAL AND I HAVE STILL NOT BEEN REIMBURSED FOR THE REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY OR THE RENTAL CAR. THE SERVICE AGENT AT THE DEALERSHIP PRINTED OFF WHERE IT CLEARLY STATES THAT IT SHOULD BE COVERED. THIS IS A DANGEROUS PROBLEM AND SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10577065April 3, 2014SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKES WERE DEPRESSED SEVERAL TIMES WHERE THEY EVENTUALLY RESPONDED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRIC BRAKE BOOSTER VACUUM PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 71,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576835April 2, 2014POWER TRAIN
11/13/13 FIRST REPORT OF TRANSMISSION SURGING/BUCKING WHEN COMING TO STOP THEN ENGINE DIES, HAPPENED TWICE. DEALER COULD NOT DUPLICATE. 12/21/13 TRANSMISSION FAILURE: NO REVERSE, WON'T SHIFT PAST 2ND, TRANS FLUID OK BUT DARK W/ METAL SHAVINGS. FOUND 3,5,R WAVE PLATE FIBERS & STEELS DAMAGED ALONG W/ CLUTCH HOUSING ASSEMBLY, LOW REVERSE SPRING RETAINER & HOUSING. 1,2,3,4,PISTON, LOW REVERSE 1,2,3,4 CLUTCH, LOW REVERSE PISTON. CLEAN CASE, REBUILT VALVE BODY, REPLACED SEALS, INSTALLED OVERHAUL KIT. 2/24/14: REPORTED TRANSMISSION PROBLEM RECURRED, DEALER DROVE FOR 2 WEEKS COULD NOT DUPLICATE. 3/24/14: REPORTED TRANSMISSION PROBLEM RECURRED 7 TIMES ON 3/23. DEALER ABLE TO DUPLICATE PROBLEM. REPLACE SUNGEAR, OUTPUT CARRIER GEAR SET, WAVE PLATES, OVERHAULED TRANSMISSION, RELEARN SHIFT ADAPT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576237April 1, 2014STEERING
WHILE TURNING, POWER STEERING NO LONGER PRESENT. POWER STEERING DID NOT RETURN AFTER CHECKING FUSES AND REPLACING BATTERY. DEALER INDICATED NEEDED TO REPLACE STEERING GEAR AND CHARGED $1500. POWER STEERING ASSIST RETURNED FOR A FEW DAYS. POWER STEERING BECAME INTERMITTENT. WHEN I RETURNED TO DEALER, THEY SAY IT WAS THE SHAFT JOINTS NOT FUNCTIONING PROPERLY AND REPLACED THOSE AT NO CHARGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10576350April 1, 2014STEERING, ELECTRICAL SYSTEM
POWER STEERING LOCKED UP/STOPPED WORKING WHEN TRYING TO BACK UP. WOULDN'T WORK WHEN PUT BACK IN FORWARD GEAR. HAPPENED INTERMITTENTLY AND WHEN TAKEN TO DEALER, THEY COULDN'T REPLICATE. NEXT COUPLE OF MONTHS DID THIS INTERMITTENTLY. RECENTLY, IT DID THIS REGULARLY FOR A DAY WHEN DRIVING...VERY DANGEROUS AS IT WOULD HAPPEN OFTEN WHEN EXECUTING A TURN SO CAR COULD LURCH INTO AN ADJACENT LANE AND POTENTIALLY END UP IN AN ACCIDENT. WARNING LIGHT CAME ON AND THIS TIME TOOK TO DEALER WHO TOLD ME THEY DIAGNOSED A PROBLEM THAT WOULD REQUIRE REPLACEMENT OF AT LEAST PART OF THE POWER STEERING ASSEMBLY. THIS SEEMS TO BE THE EXACT SAME ISSUE AS WHAT OCCURRED WITH COBALTS, HHR, ETC. IN THE LATEST GM RECALL AND I BELIEVE THAT THE RECALL SHOULD BE EXTENDED TO THIS MODEL YEAR AND MAKE AS WELL (IF NOT FOR OTHERS TOO!). CAUSED ME ENOUGH CONCERN TO GET THE WORK DONE AND AM NOW WORKING ON MY OPTIONS TO TRY AND GET GM TO REIMBURSE ME BASED ON THIS BEING AN IDENTICAL ISSUE TO THESE OTHER MAKES AND MODELS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575693March 30, 2014STEERING
POWER STEERING FAILURE. STEERING LOCKED UP. VEHICLE COULD BE STEERED ONLY WITH EXTREME MANUAL EFFORT. IT OCCURRED REGARDLESS OF THE SPEED OF THE VEHICLE, FROM 0 TO 35 DURING THIS INCIDENT. WHEN WHEEL WAS TURNED IT WOULD NOT RETURN TO PREVIOUS POSITION. FOR EXAMPLE WHEN TURNING A CORNER, THE VEHICLE WOULD NOT STRAIGHTEN OUT WHEN THE TURN WAS COMPLETED UNLESS THE WHEEL WAS MANUALLY PULLED BACK, AGAIN WITH EXTREME EFFORT. LOCAL DEALERSHIP SERVICE DEPARTMENT WAS CONTACTED BUT HAD NO KNOWLEDGE OF ANY SUCH PROBLEM. DAYS LATER THE POWER STEERING RETURNED TO NORMAL BY ITSELF! THEN THE FAILURE HAPPENED AGAIN WITHOUT WARNING. THIS IS A VERY DANGEROUS SITUATION! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575389March 28, 2014STEERING
I WORK APPROXIMATELY 36 MILES FROM AND WHILE TRAVELING HOME FROM WORK ON THE EXPRESSWAY I NOTICE MY POWER STEERING MONITOR APPEARED ON MY DASHBOARD AND MY AIR BRAKE WARNING SIGNALS CAME ON AND ALSO MY TRACTION CONTROL SIGNAL WAS ON AND MY STEERING BECAME VERY STIFF AND TIGHT VERY HARD TO CONTROL. I CONTACT GM CUSTOMER RELATIONS AND EXPLAIN TO THEM THAT I HAVE RESEARCH OTHER VEHICLES THAT WERE MANUFACTURED BY THEM WITH THIS SAME PROBLEM THAT IS NOW ON THEIR RECALL LIST. THEY WERE NO HELP AT ALL.THEY WERE LOOKING FOR WAYS TO PUT THE RESPONSIBILITY IN MY HANDS TO RESOLVE THE PROBLEM THEN TO SATISFY ME AS A CUSTOMER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10575214March 27, 2014ELECTRICAL SYSTEM
I HAVE OWNED THIS AUTO, WHICH I PURCHASED FROM A CHEV. DEALER IN ATMORE, AL DEC 2011; FIRST SIGN OF TROUBLE WAS NOTICE TO REPLACE ELECTRONIC BOARD, AND BATTERY WHICH WAS RUN DOWN & ALLEGED DUE TO FAIL., REPLACED UNDER BANK SERVICE WARRANTY, PLUS $110. FROM THAT POINT ONTHE CAR WOULD START UNATTENDED, AND PARKED, LOCKED WITH ALARM ON. ATTEMPTS TO CORRECT MEANT FIGHTING TO GET LOCK TO STAY OPEN WITH KEY, AND INSERTING SAME INTO IGNITION. CAR HAS ALSO STOPPED FOR NO REASON AT ALL,.COMPLAINT TO GN/CHEVY TWO WEEKS AGO, COMPLAINING OF BROKEN KEY AS BUTTONS HAD DROPPED OFF AND SECOND SET DID NOT WORK AT ALL. MILTON CHEVROLET AT MILTON, FL ALLEGED CORRECTED PROBLEM BY MAKING SECOND (NON-WORKING) KEY WORK. A WEEK LATER CAR PARKED, LOCKED AND ALARM SET, STARTED IN MID AFTERNOON, NO ONE NEAR AUTO OR KEYS AND ALARM RAN OFF. WE HAD TO GET KEY, ENTER AUTO AND TURN OFF IGNITION. THE DEALER WANTS THE COST OF TWO NEW KEYS TO "FIX" THE PROBLEM. I THINK THAT THE PROBLEM IS A FAULTY IGNITION SYSTEM ENTIRELY. IF CAR STOPPED RUNNING ON INTERSTATE FOR NO REASON, BRAKES, ALARM, AIR BAGS WOULD BE INOPERATIVE. THIS HAS BEEN REPORTED TO GM/CHEVROLET ABOUT 6 TIMES, A LATE AS YESTERDAY WHEN THEY DEMAND COST OF KEYS TO REPAIR PROBLEM.AT TIMES WE HAVE GONE INTO STORES AND HEARD THE ALARM GO OFF WITH NO ONE AROUND. THIS IS NOT THE INTENT OF CHEVROLET TO MEET RECALL. PLEASE ADVISE AS TO HOW THIS CAN BE RESOLVED. I HAVE NO DOUBT THAT THE KEY SYSTEM AND THE KEY AND IGNITION AND ENGINE ARE ALLINKED AND ARE FAULTY WITH PROBLEMS YET TOBE REVEALED. CURRENT MILEAGE, 60,700 TOTAL MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574715March 25, 2014AIR BAGS
OUR SERVICE AIRBAGS LIGHT CAME ON. WE WERE TOLD BY OUR LOCAL CHEVROLET DEALER THAT THIS COULD DISABLE AIRBAGS. UNFORTUNATELY THERE WAS A 2 WEEK BACKORDER FOR NEW SWITCH. WE COULD NOT USE THE VEHICLE FOR 2 WEEKS, RENTED ANOTHER VEHICLE AND THEN SPENT $750 TO REPAIR THE SWITCH. OF NOTE, THIS IS THE SAME PART THAT HAS BEEN RECALLED WITH THE NEAR IDENTICAL SISTER VEHICLE, THE CHEVROLET TRAVERSE. I SUSPECT THE SAME PROBLEM AND GM MAY NEED TO CONSIDER RECALLS FOR THE EQUINOX AS WELL. THEY ARE NEAR IDENTICAL VEHICLES, DASHES, CONTROLS, ETC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574329March 24, 2014AIR BAGS, ELECTRICAL SYSTEM
SERVICE AIR BAG WARNING LIGHT ON 2010 CHEVROLET EQUINOX. SO, WHY ISN'T THIS VEHICLE INCLUDED IN THE RECENT RECALL? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10574279March 23, 2014ENGINE
SINCE THE PURCHASE OF MY CHEVY EQUINOX I HAVE HAD ENGINE TROUBLE RELATED TO THE OIL SYSTEM. FOR A PERIOD OF TIME I WAS INITIALLY GIVEN THE RUN AROUND IN REGARDS TO A SOLUTION. THE ENGINE NOISE MADE IT CLEAR TO ME THAT MY CAR NEEDED SOME TYPE OF REPAIR. MY PERSISTENCE ENABLED ME TO FINALLY HAVE THE PROBLEM SOLVED. I CANNOT BE MORE SPECIFIC ABOUT THAT EVENT, BUT KEEPING THAT INCIDENT IN MIND LEADS TO THE NEXT. I LATER BEGAN TO HAVE PROBLEMS WITH OIL CONSUMPTION (SEVERAL MONTHS DOWN THE ROAD). DURING PERIODS IN BETWEEN OIL CHANGES I BEGAN TO PUT MORE AND MORE OIL IN MY CAR. THIS DIDN'T MAKE SINCE MY TRAVEL WAS LOCAL AND NOT MUCH. ( I HAVE BEEN OUT OF WORK SINCE LAST JUNE 2013). THAT TIME I DECIDED OR I WILL SAY INSISTED THE DEALER LOOK FURTHER INTO THE PROBLEM WHEN IT WAS THREE WEEKS AFTER AN OIL CHANGE AND IT WAS DOWN ALMOST FIVE QUARTS OF OIL. I GOT A LECHER ABOUT THE DAMAGE IT WOULD HAVE CAUSED. TO THE POINT OF THE PROBLEM WITH ALL THIS. I READ OTHER LETTERS OF COMPLAINTS ON THE WEBSITE IN REGARD TO OTHER ENGINE OR OIL RELATED ISSUES ON THE CHEVY EQUINOX. IT SEEMS MORE THAN APPARENT THAT THIS SHOULD BE LOOKED INTO PRIOR TO ACCIDENT, INJURY OR DEATH. EACH PROBLEM OR COMPLAINT ALSO HAD A NUMBER OF HOW MANY OF EACH WERE RECORDED. I WOULD HOPE THAT IT WOULDN'T TAKE FOR ME TO INJURE MYSELF OR BE JUST ANOTHER TRAGIC DEATH RELATED TO THE BIG CAR INDUSTRIES. TROUBLE SHOOTERS GET PAID BIG MONEY TO PREVENT SUCH TRAVESTIES. I WOULD THEN EXPECT THAT THESE GLITCHES WOULD BE WORKED OUT TO THE BENEFIT OF THE SMALL PEOPLE PAYING BIG MONEY FOR VEHICLES THAT HELP THEM MAKE IT ON THE JOURNEY TO A BIGGER A BETTER WAY OF LIFE. I HOPE SOMEONE SITTING IN HIS OR HER CORPORATE OFFICE DOES MORE THAN JUST BRUSH THIS ASIDE AND POST IT WITH THE OTHER LETTER OF COMPLAINT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568712March 12, 2014FUEL SYSTEM, GASOLINE, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHY DON'T YOU LET A PERSON TELL THE COMPLETE STORY? MY ENTRY ABOUT CHEVY EQUINOX COULD CAUSE FATALITIES AND YOU CUT ME OFF AFTER I SPEND TIME TO TYPE IT ALL OUT. I AM SAVING IT TO A WORD FILE IF ANYONE THERE IS INTERESTED, CONTACT ME AT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10568401February 27, 2014UNKNOWN OR OTHER
THIS CHEVY VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE HAD OIL CONSUMPTION PROBLEMS, ROUGH IDLING, AND LOSS OF GAS MILEAGE. IT IS OBVIOUS CHEVY/GM KNOW ABOUT THESE PROBLEMS. THEY HAVE ISSUED A PUZZLING LETTER ON JULY 13 ALERTING OWNERS THAT THERE MAY BE A PROBLEM WITH "THE CHROME LAYER ON THE BALANCE CHAIN PINS, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE..." ALSO ON JULY 19, 2013 CHEVY ISSUED #13-06-01-003B,: EXCESSIVE OIL CONSUMPTION....." THESE TWO PROBLEMS ARE CLOSELY RELATED BUT CHEVY REFUSES TO ISSUE A RECALL. IF YOU ARE DRIVING YOUR FAMILY AT 65 MPH ON THE HIGHWAY AND THE CHAIN BREAKS BECAUSE IT LACKS LUBRICATION, ENGINE POWER WILL BE LOST AND PROBABLY MANY LIVES. CHEVY IS AWARE THAT THESE SIGNIFICANT PROBLEMS EXIST AND INSTEAD OF BEING PROACTIVE THEY STALL THE OWNER BY REQUESTING A 2,000 MILE OIL CONSUMPTION TEST. THAT TEST IS DESIGNED TO PUT THE BURDEN OF PROOF UPON THE OWNER AND NOT WHERE IT TRULY BELONGS, CHEVY. I HOPE SOMEONE TAKES THESE ISSUES SERIOUSLY BEFORE SOMEONE GETS HURT. ONE CANNOT DISMISS LOSS OF ENGINE POWER AT HIGH SPEEDS DUE TO THEIR NEGLIGENCE. ACCORDING TO CHEVY, IN ADDITION TO THE CHAIN PROBLEM, THE PISTONS, VALVES, VALVE STEMS, CYLINDER, OIL PUMP, CAM SHAFT OR ROD BEARINGS MIGHT NEED REPLACEMENT DUE TO OIL LOSS. IN MY OPINION, THIS VEHICLE NEEDS TO BE RECALLED FOR THE ISSUES CITED ABOVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10566347February 27, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD SOUND AND HESITATE WHEN FIRST STARTED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 45 MPH, THE DEFOGGER MALFUNCTIONED, CAUSING THE WINDSHIELD TO FREEZE AND BLOCK HIS VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 70, 000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10565970February 26, 2014POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION IS FAILING. TRANSMISSION TYPE IS 6T40. IT APPEARS TO BE EITHER THE WAVE PLATE OR THE REVERSE DRUM. ACCORDING TO SEVERAL SERVICE CENTERS, THERE HAVE BEEN CONTINUING ISSUES WITH THIS TRANSMISSION AS WELL AS OTHER VERSIONS. I DO KNOW THAT CHEVY HAS EXTENDED THE WARRANTY ON THE ENGINE DUE TO A "CONCERN" OVER THE LOWER TIMING CHAIN TENSIONER. I DO NOT KNOW WHAT PERCENTAGE OF VEHICLES NEED TO FAIL BEFORE GM WOULD BE FORCED TO DO SOMETHING BUT THEY OBVIOUSLY KNOW THERE IS AN ISSUE BECAUSE GM/DEALERSHIPS HAVE AGREED TO COVER SOME COSTS FOR CUSTOMERS THAT WERE THE ORIGINAL OWNERS AFTER 100K MILES. ACCORDING TO MY SERVICE CENTER, THE TRANSMISSIONS SEEM TO BEGIN FAILING BETWEEN 80MK AND 110K. UNFORTUNATELY FOR ME, I AM 3% BEYOND BEING COVERED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564683February 17, 2014ENGINE, POWER TRAIN
I HAVE EXPERIENCED NOTHING BUT ISSUES WITH MY 2010 EQUINOX. IT HAS BEEN IN THE SHOP MANY TIMES REGARDING THE OIL LEVEL BEING LOW AND A LOUD NOISE AND TRANSMISSION GETTING STUCK AND SLIPPING. ALSO EXPERIENCING GAS SMELL WHILE I'M DRIVING OR WHEN I COME TO A COMPLETE STOP. ALSO IT'S NOT NORMAL FOR THE ENGINE TO LOSE 3 QUARTS OF OIL OUT OF 5QTS WITHIN 3000 MILES. STARTED NOTICING THE LOST OF OIL MAY OF 2013. TOOK IT TO THE SHOP AND THEY REPLACE THE ENGINE AND OTHER PARTS THAT GO ALONG WITH THAT REPAIR. JULY OF 2013 SAME PROBLEM OCCUR AGAIN, LOST OF OIL AGAIN, AND THEN THEY REPLACE FRONT DRIVE AXLE INNER SHAFT SEAL. ALSO TOOK THE CAR BACK TO THE SHOP FOR OIL LOST ON DEC.31, 2013 FOR LOSING 3 QTS OIL OUT OF 5QTS. THEY TELL US THAT THERE IS NOTHING WRONG. THEY SAID THEY INSPECTED IT FOR OIL LEAKS, BUT IF THEY WOULD OF CHECK THE OIL DIP STICK THEY WOULD HAVE SEEN THE LOST OF 3QTS OF OIL. ALSO I HAVE PICTURES THAT I TOOK OF THE OIL DIP STICK SHOWING ONLY 2QTS OF OIL ON DEC.17 2013. ALSO WE HAVE CONTACTED GM AND NO HELP FROM THEM. I'VE INVESTIGATED THIS PROBLEM I LEARNED THAT I?M NOT THE ONLY ONE EXPERIENCING THE SAME PROBLEM ACROSS THE UNITED STATES. ALSO ON THE INVOICE THAT I RECEIVED THEY DID NOT DO AN OIL CONSUMPTION TEST WHICH INVOLVES MORE THAN JUST CHECKING FOR LEAKS? SEEM LIKE THERE NOT FOLLOWING THE SERVICE PROCEDURES. IT'S OBVIOUSLY AN INTERNAL DEFECT IN THE 2.4 LITER ENGINE THAT CAUSES IT TO BURN THAT MUCH OIL. ALSO I HAVE ALL MY PAPERS WHEN I TOOK IT TO THE SHOP. ALSO THEY GAVE US A COPY OF THE MULTI-POINT INSPECTION WHERE IT INDICATES THE FUEL SYSTEM, ENGINE, TRANSMISSION, DRIVE AXLE; TRANSFER CASE REQUIRES ATTENTION SOON, WOW YOU THINK THAT'S WHY MY TRANSMISSION IS SLIPPING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563733February 10, 2014ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAK LIGHT COME ON. SERVICE ENGINE LIGHTS COME ON. ENGINE POWER IS REDUCED. THE VEHICLE ENGINE DIED RIGHT IN THE MIDDLE OF THE STREET. I WAS ABLE TO RESTART IT AND TOOK IT IN FOR SERVICE. THEY COULDN'T FIND ANY "ACTUAL" PROBLEM. SO THEY RESET ALL THE CODES. IT HAS HAPPENED AGAIN. IT IS HAPPENING WHEN THE TEMPERATURES GET BELOW FREEZING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563318February 6, 2014ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING THE VEHICLE THE WIPERS STOPPED FUNCTIONING MAKING IT DANGEROUS TO DRIVE. THE CENTER CONSOLE DISPLAY, RADIO AND HEATER CONTROLS, WENT OFF AND STOPPED FUNCTIONING. THIS HAS HAPPENED SEVERAL TIMES AND IS A DANGEROUS SITUATION. I HAVE HAD IT LOOKED AT BY THE DEALER AND THEY TELL ME NOTHING IS WRONG. THEY ALSO TELL ME THERE IS NO RECALL ON ANY EQUINOX FOR THESE ISSUES EVEN AFTER I RECOMMENDED THEM TO LOOK AT YOUR SITE. THEY TOLD ME TO "STOP LOOKING AT THE INTERNET FOR INFORMATION BECAUSE IT IS NO GOOD AND THAT PEOPLE DO NOTHING BUT COMPLAIN ON THE INTERNET." I CALLED THE GM CUSTOMER SERVICE CENTER TO EXPLAIN THAT TO THEM AND THEY RECOMMENDED ME TO FILE A COMPLAINT WITH NHTSA TO MAKE IT KNOWN THAT MY CAR IS HAVING THE SAME ISSUE AS THE RECALLED CARS TO POSSIBLY GET IT ADDED TO THE RECALL. I AM NOT ONLY DOING THIS BECAUSE THEY RECOMMENDED ME TO, BUT BECAUSE MY FAMILY IS AT A SAFETY RISK DRIVING THIS VEHICLE AND GM DOESN'T SEEM TO CARE. THEY NEED TO BE HELD ACCOUNTABLE FOR THIS ISSUE SINCE THERE ARE MANY PEOPLE OUT THERE HAVING THE SAME ISSUE THAT ARE IN THE SAME BOAT AS I AM WITHOUT BEING COVERED BY THE RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562165January 30, 2014SERVICE BRAKES
BRAKE MASTER CYLINDER REAR SEAL FAILED AND FLUID COMPLETELY FILLED THE BRAKE BOOSTER CAUSING THE BRAKES TO APPLY. THE BRAKES WOULD NOT RELEASE CAUSING THE VEHICLE TO STOP IN THE TRAFFIC LANE WITHOUT ANY WARNING (BRAKE LIGHTS) TO THE VEHICLES BEHIND ALMOST CAUSING A REAR END COLLISION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0