Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11394316February 2, 2021
VISIBILITY/WIPER
WIPER WAS FIXED ON 04/2020 BY PEP BOYS IN WILLIAMSTOWN, NJ AND ON 01/31/2021 THE SAME COMPLAIN (IT JUST STOP WORKING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390303January 27, 2021
VISIBILITY/WIPER
WHILE DRIVING IN A RAINSTORM ON COUNTRY ROADS, THE WIPERS STOPPED WORKING. THE WIPER MOTOR STILL TURNS BUT THE BLADES WON'T MOVE. SUPER DANGEROUS!! WE HAD IT REPAIRED AND 2 MONTHS LATER IT DID THE SAME THING DURING A SNOWSTORM. APPARENTLY THIS IS A COMMON ISSUE AND THEY HAD A RECALL ON A PREVIOUS EQUINOX MODEL BUT NONE SINCE. COME ON GM. GET THIS TAKEN CARE OF!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390072January 26, 2021
ENGINE
TL* THE CONTACT OWN A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THE WHILE DRIVING AT 60MPH WHEN SHIFTING IN GEAR, THE CONTACT NOTICED WHITE SMOKE COMING INTO THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER TO SIDE OF THE ROAD THE AND NOTICED SMOKE COMING INTO THE CABIN OF THE VEHICLE AND FIRE UNDERNEATH THE TRUCK. THE FIRE EXTINGUISHED ITSELF. NO ONE WAS INJURED DURING THE FIRE AND THE VEHICLE WAS TOWED TO RESIDENCE. THE FIRE DEPARTMENT WAS NOT NOTIFIED, AND FIRE DEPARTMENT REPORT WAS NOT FILED. THE VEHICLE WAS NOT DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11389565January 23, 2021
ENGINE
VEHICLE HAS 111,000 MILES ON IT AND CONSUMES 3 QUARTS OF OIL BETWEEN 5,000 MILE OIL CHANGE INTERVALS. WE HAVE ALWAYS HAD THE OIL CHANGED WHEN IT IS DUE. ANOTHER ISSUE IS THAT WHEN I TAKE THE OIL FILL CAP OFF, THERE IS A WHITE MILKY RESIDUE (WHICH INDICATES THAT THERE IS MOISTURE IN THE ENGINE) NOW, I KNOW THAT THESE 2.4 LITER ECOTECH ENGINES ARE NOTORIOUS FOR PCV ISSUES. BESIDES THE PC ISSUE, THE OTHER ISSUE THAT WORRIES ME IS THAT THE PISTON/RINGS COULD ALSO BE BURNT UP. THE VEHICLE STARTED STALLING OUT AS OF LAST WEEK, THEN FLASHED A CHECK ENGINE LIGHT. THE DTC CODES WERE P011 AND P010 WHICH ARE SIGNALS FOR BAD INTAKE AND EXHAUST CAM ACTUATOR SOLENOID'S OR (VVS T VARIABLE VEHICLE TIMING), MY GUESS IS THAT THE OIL IS SO CONTAMINATED THAT IT PLUGGED THE OIL SCREENS ON BOTHER ACTUATORS CAUSING THEM TO SEND FALSE SIGNALS TO THE ECM ON TIMING ADJUSTMENT TO THROTTLE RATIO. I AM NOT IN THE MARKET NOR CAN I AFFORD TO SELL, TRADE-OFF, OR PAY A MECHANIC THOUSANDS OF DOLLARS TO HAVE THIS REPAIRED. MY QUESTION IS, WILL THIS BE COVERED BY GM? OR AM I STUCK WITH A CAR AND A PAYMENT THAT SITS IN MY DRIVEWAY AND COLLECTS DUST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389594January 23, 2021
ENGINE, POWER TRAIN
WHEN VEHICLE IS UP TO NORMAL OPERATING TEMPERATURE ENGINE STALLS WHEN TRYING TO GO FORWARD OR REVERSE FROM A STOPPED POSITION. THIS IS A DANGEROUS VEHICLE IT STALL AT INTERSECTIONS AND AT STOP LIGHTS WHEN ACCELERATING. NO CHECK ENGINE LIGHT BUT SCAN TOOL INDICATES INTAKE TIMING ADVANCED BUT CAM SHAFT ACTUATOR IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389477January 22, 2021
AIR BAGS
MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388383January 15, 2021
VISIBILITY/WIPER
TURNED THE WIPERS ON FULL SPEED DURING A DOWNPOUR AND THEY JUST STOPPED WORKING. LUCKY TO SURVIVE ON THE INTERSTATE, PULLED TO THE SHOULDER I THINK AS I COULD NOT SEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388111January 14, 2021
ENGINE
MY VEHICLE IS CURRENTLY NOT DRIVABLE. ON SATURDAY 2021 WE HAD IT TOWED TO OUR MECHANIC BECAUSE IT WOULD NOT START. WE HAVE BEEN INFORMED BY TWO MECHANICS THAT OUR ENGINE NEEDS TO BE REPLACED. THEY SAID THAT MY ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL WHICH IS WHAT CAUSED IT TO GO BAD. BOTH MECHANICS STATED THAT THEY HAD TO REPLACE THIS 2.4L ENGINE IN A MULTITUDE OF CHEVY EQUINOX'S AND GMC TERRAINS. ONE OF THE MECHANICS HAD BOTH A CHEVY EQUINOX AND A GMC TERRAIN AT ONE POINT AND HAD THE SAME PROBLEM WITH BOTH OF THEM. I RESEARCHED THIS PROBLEM AND IT IS IN FACT VERY COMMON AND GM KNOWS ABOUT IT. I PERSONALLY HAD 20 PEOPLE REACH OUT TO ME AND SAID THAT THEY OR SOMEONE THEY KNEW HAD THE EXACT THING HAPPEN TO THEM. IF THIS IS SUCH A WIDE SPREAD ISSUE THEN GM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR FAULTY ENGINES. IT COSTS $6300 DO REPLACE AN ENGINE. THAT IS A LOT OF MONEY THAT INNOCENT PEOPLE SHOULD NOT HAVE TO SPEND JUST BECAUSE GM IS CHOOSING TO BRUSH THIS UNDER THE RUG.THIS IS A SAFETY RISK. MY HUSBAND WAS DRIVING DOWN THE HIGHWAY AT ONE POINT AND OUR CHEVY EQUINOX JUST SHUT OFF IN THE MIDDLE OF THE LANE BECAUSE OF THIS ENGINE PROBLEM. HE COULD HAVE BEEN HIT AND KILLED. IS IT GOING TO TAKE THAT TO HAPPEN FOR GM TO BE HELD ACCOUNTABLE FOR SOMETHING THEY KNOW VERY WELL IS A PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387165January 8, 2021
ENGINE
THE CHECK ENGINE LIGHT HAS BEEN ON SINCE THE END OF MARCH 2020. MY MECHANIC IS UNABLE TO FIGURE OUT THE PROBLEM. NO CODES COME UP ON THE COMPUTER FOR DIAGNOSING THE PROBLEM. 2 SENSORS HAVE BEEN CHANGED. TOOK IT INTO THE MECHANIC'S YESTERDAY AND THERE WAS LITTLE TO NO OIL IN THE VEHICLE. I WAS JUST DUE FOR AN OIL CHANGE. THE ENGINE MAKES A RATTLING SOUND WHEN IT IS STARTED UP. VERY FRUSTRATED BECAUSE I HAVE NOT HAD PROBLEMS WITH 4 OTHER GM VEHICLES THAT I HAVE PURCHASED IN THE PAST. THIS IS THE FIRST PROBLEM VEHICLE THAT I HAVE EVER OWNED. I DO NOT WANT TO OWN ANOTHER CHEVY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386669January 5, 2021
ENGINE, POWER TRAIN
CHECK ENGINE LIGHT CAME ON AND THE READING IS SAYING THAT I HAVE A PROBLEM WITH THE CAM SHAFT. VEHICLE HAS 60,000 MILES ON IT AND EXCEPTIONAL UPKEEP HAS BEEN MADE. THIS IS ABSOLUTELY RIDICULOUS I WILL NEVER BUY A GM VEHICLE AGAIN BECAUSE YOUR CUSTOMER SERVICES IS REPULSIVE. I AM A SINGLE PERSON ON ONE INCOME I THOUGHT THAT I HAD A RELIABLE VEHICLE BUT I SEE NOW THAT I DON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386283January 3, 2021
AIR BAGS
MY PASSENGER SIDE AIRBAG WILL GO OFF SAYING IT IS NOT WORKING EVEN WHEN PEOPLE ARE SITTING IN IT. THIS IS A SAFETY HAZARD AND SHOULD BE A COVERED COST AT GM SHOULD REPAIR AND NOT THE CONSUMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386041January 1, 2021
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ON DEC 31, 2020 I STRUCK A DEER ON A COUNTY RD GOING APPROX 45MPH. THE IMPACT WAS SO HARD THE DRIVE TRAIN WAS SHOVED INTO THE CAR AND THE RADIATOR EXPLODED AND THE ENTIRE FRONT PASSENGER SIDE WAS DESTROYED. NEITHER PASS. NOR DRIVERS SIDE DOORS WOULD OPEN. THE CAR IS A TOTAL LOSS YET THE AIRBAGS NEVER DEPLOYED THROUGHOUT THE ENTIRE VEHICLE BUT YOU COULD SEE A WHITE POWDERY SMOKE AND IT SMELL AS IF THEY DID AND THE CAR NOW SAYS SERVICE AIRBAGS. ALSO THE DRIVER AND PASSENGER SIDE SEAT BELT NEVER RETRACTED BACK AND MY DAUGHTER AND I WERE BOTH INJURED AS I WAS SLAMMED INTO THE STEERING WHEEL SUFFERING DAMAGE TO MY CHEST AND FACE AND HER HEAD/ FACE BOUNCED OFF THE DASH DUE TO THE AIR BAGS NOT DEPLOYING AND THE SEATBELTS NOT WORKING. WE ARE LUCKY WE WEREN'T KILLED AS THE ENTIRE FRONT END OF THE VEHICLE, ENGINE INCLUDED WAS PUSHED TO THE INSIDE OF THE CAR. WE WERE GOING TO LOOK INTO GETTING US ANOTHER EQUINOX AS I HAD JUST HAD THIS ONE FOR ABOUT SEVEN MONTHS BUT I ABSOLUTELY LOVED IT BUT AFTER READING ALL THESE REPORTS THAT ARE IDENTICAL TO OURS AS FAR AS SEATBELTS AND AIRBAGS GO AND REALIZING THIS IS A VERY COMMON THING WITH 2015 EQUINOX AND AFTER THIS HAPPENING TO US IT'S OBVIOUS THIS VEHICLE IS NOT SAFE TO DRIVE OR AT LEAST NOT SAFE TO GET INTO AN ACCIDENT WITH AND IT SOUNDS LIKE THERE NEEDS TO BE A RECALL BUT YET THAT HASN'T HAPPENED. I HAVE READ HUNDREDS OF REPORTS EXACTLY LIKE THIS ONE. I'M VERY DISAPPOINTED IN CHEVY FOR LETTING THIS CONTINUALLY HAPPEN WITH NO RECALL OR WARNING TO YOUR CUSTOMERS. . A POLICE REPORT WAS FILED ON THIS AND INJURIES DID OCCUR. THE POLICE OFFICER AND THE WRECKER DRIVER SAID THEY'VE NEVER SEEN A DEER DO SO MUCH DAMAGE TO A VEHICLE BEFORE AND THE OFFICER COULD NOT BELIEVE THAT THE AIRBAGS DID NOT DEPLOY ON US AND SAID THAT WE MOST DEFINITELY NEED TO CHECK INTO IT BECAUSE HE WOULD ASSUME THAT THEY WERE RECALLED BUT HERE WE ARE AND THEY'RE NOT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11385733December 31, 2020
ENGINE, POWER TRAIN
MY VEHICLE HAS BEEN HAVING ISSUES FOR A COUPLE WEEKS WITH ROUGH IDLE AND MY RPMS REVING WHEN I LET OFF THE GAS PEDAL. ON 12/26/20, MY VEHICLE STALLED WHILE DRIVING IT. UPON RESTARTING IT, IT WAS MAKING A LOUD NOISE, BUT NO DASH LIGHTS WERE ON. I HAD IT TOWED TO A SHOP TO SEE WHAT WAS GOING ON. THE SHOP INFORMED ME THAT IT HAD LOST ALL OF THE OIL DUE TO A BUSTED MAIN SEAL. HE TOLD ME THAT HE HAD A BULLETIN THAT THIS WAS A COMMON PROBLEM IN MY VEHICLE. THE SEAL IS BUSTED BECAUSE THE DESIGN OF MY CAR ALLOWS MOISTURE INTO THE MANIFOLD WHICH THEN FREEZES AND BUSTS THE SEAL. IT IS COSTING ME $1500 TO FIX THE SEAL AND CLEAN THE MOISTURE FROM FROM THE MANIFOLD. I AM TOLD THAT THERE IS NO WAY TO PREVENT THIS FROM HAPPENING AGAIN. I AM VERY SCARED THAT I WILL BE DRIVING DOWN THE ROAD AND THIS WILL HAPPEN AGAIN. I HAVE TALK TO CHEVY, BUT NOTHING HAS BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385477December 29, 2020
ENGINE
THE CAR STOPPED WHILE DRIVING AND TAKEN TO THE MECHANIC SHOP WHO DIAGNOSED THE REASON DUE TO A BROKE CHAIN AND THIS CAR HAS FREQUENT OIL CHANGES EVERY 3000 MILES AND THERE WAS NO INDICATION OR EVEN WARNING SIGNS PRIOR NOW THE ENGINE NEEDS TO BE REPLACED. IT APPEARS TO HAVE THESE SAME ISSUES SEVERAL YEARS BACK AND THERE WERE RECALL AND I BELIEVE THAT MY CAR IS ALSO PART OF THIS SAME PROBLEM AND I NEED TO KNOW IF MY VEHICLE CAN GET FIXED UNDER THE RECALL POLICY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385138December 27, 2020
VISIBILITY/WIPER
FRONT WINDSHIELD WIPERS SUDDENLY AND WITHOUT WARNING OR ANY OTHER SIGNS OF FAILURE, STOPPED WORKING. VEHICLE WAS IN MOTION AND WIPERS WERE IN USE AS BACKING OUT OF PERSONAL DRIVEWAY. NO INDUCTOR LIGHTS ARE PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384974December 26, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THE ENGINE IS JERKING, JUMPING, CAR HAS NO POWER... COMPLETE PIECE OF CRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384240December 20, 2020
AIR BAGS
WE HIT A DEER GOING 70 MPH LAST NIGHT ON INTERSTATE 10 HEADED WESTBOUND , UPON IMPACT THE AIRBAGS DID NOT GO OFF. WE SMELLED SOMETHING THAT SMELLED LIKE IT WAS BURNING, IT WAS THE IGNITER TO THE AIRBAGS. NOW THE CAR IS GIVING US A SERVICE AIRBAG MESSAGE ON THE SCREEN. OUR AIRBAGS ALL FAILED TO DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11383917December 17, 2020
VISIBILITY/WIPER
THE WIPERS IN THIS SUV HAVE STOPPED WORKING 4-5 TIMES NOW. MY HUSBAND REPLACED THE BALL JOINTS 3-4 TIMES AND THEN REPLACED THE WIPER TRANSMISSION LINKAGE. 2 OF THE TIMES IT WAS REPLACED THEY JUST STOPPED WORKING WHILE ON THE HIGHWAY WHILE RAINING HEAVILY. OTHER TIMES I NOTICED IT IN THE DRIVEWAY BEFORE LEAVING WHEN I TURNED WIPERS ON AND THEY DID NOT MOVE. TODAY THEY AGAIN ARE NOT WORKING, I NOTICED IT IN THE DRIVEWAY AFTER CLEARING ICE AND SNOW FROM WINDSHIELD BEFORE STARTING THE CAR. THE PROBLEM BEGAN AROUND 30-40K MILES. I'M CURRENTLY AT 97-98K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383852December 16, 2020
VISIBILITY/WIPER
MY WIFE WAS DRIVING TO WORK AT 6:15AM CST ON WEDNESDAY DEC. 16TH. IT WAS STILL DARK AND RAINING ABOUT 38 DEGREES ON A HWY AT 55MPH, WHEN FOR NO REASON AND NO WARNING THE FRONT WINDSHIELD WIPERS WENT FROM A SLOW TO MEDIUM SPEED TO NOT WORKING AT ALL. THEY CAME UP AT ABOUT 90 DEGREES STRAIGHT UP. THEN A LITE 'POP' SOUND AND THEY WENT ALL THE WAY OFF THE WINDSHIELD HANGING OFF THE DRIVER'S SIDE. SHE HAD TO PULL OFF THE HWY AND LIMPED DOWN THE SIDE TO A SAFE PARKING AREA, THEN HAVE HER BOSS PICK HER UP. SO I RESEARCHED IT ONLINE. THE INTERNET WAS FULL OF COMPLAINTS ABOUT THE SAME THING. BUT THE STRANGE PART, THEY (CHEVY) DID A 'RECALL' ON THE 2013. WHY NOT 2014 & 2015? NEEDLESS TO SAY MY LOCAL CHEVY DEALERSHIP HAD PLENTY OF THEM IN STOCK FOR $144.00 FOR THE WHOLE WIPER TRANSMISSION PART. I BOUGHT ONE AND CHANGE IT IN THE 40 DEGREE RAIN. IT HAS WORKED LIKE NEW SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383353December 14, 2020
ENGINE
ENGINE LIGHT WILL NOT CUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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