Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11451880February 14, 2022
UNKNOWN OR OTHER
PCV valve froze forcing pressure to blow the rear main seal while driving. Oil went everywhere yet no engine warning light ever came on, just a strong odor. I did not realize what had happened until I parked and found a puddle of oil trailing me. Fortunately I got it to a mechanic in time before the engine locked. However, GM has posted service bulletins and acknowledges this defect yet has not issued a recall. In terms of safety this could cause you to be stranded in an unsafe location or unsafe conditions such as below freezing temps with no heat while waiting for a tow truck assuming you have cell reception to call one.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451664February 12, 2022
VISIBILITY/WIPER
Windshield wipers quit working due to ice when parked. Bushing came off of ball fitting on wiper transmission. I replaced bushing and it quit again. I put it back on and it came off again The second failure occurred while driving. I had to operate by hand to remove dirt splatter on windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449890February 2, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 10 MPH, the vehicle started to leak engine oil. The contact had the vehicle towed to the local mechanic to be diagnosed. The contact was informed that the rear main seal was leaking due to positive pressure building up in the PCV system however, the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA to file a complaint. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449905February 2, 2022
POWER TRAIN
GM- Has Issued Recall on 2010-2013 Equniox's Or extended the warranty on the powertrain for those years. Unfortunately, from 2014-to 2017 same engine wasn't included in this extended 150,000 warranty. Know issues of rear main seal blowing out causing all of the oil to leak for the engine while driving not one warning light came on! This blew up the engine with my wife and daughter in the car! They could have DIED!!!!!! What's wrong with GM knowing that this can happen! Mine has 73,000 miles on it and they will not repair it! They have to do better before someone gets killed!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449522January 31, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 50 MPH while it was snowing, the windshield wipers stopped working as needed and the contact was unable to see the roadway. The contact stated no warning light was illuminated. The contact parked on the side of the road until the snow slowed down. The contact was then able to drive to her destination. The contact called the local dealer but was unable to speak to a representative about the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448984January 26, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the windshield wipers failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 57,881.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449009January 26, 2022
UNKNOWN OR OTHER
I was driving to work and when I stopped at a stop light my vehicle stalled. It started up again and whenI went to park it at work, it stalled again. It started again and did not experience any more stalling after that incidence. No check engine light ever came on, however I decided to have it checked over anyway as I did not think it should be stalling. That is when I had the repairs done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448701January 24, 2022
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 55 MPH, the windshield wipers and transmission became inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the ball joint detached. The local dealer was not contacted. The vehicle was not repaired. The contact was concerned about driving the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 93,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448326January 21, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The service airbag sensor is constantly going off. It scares me, I am afraid it will explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448145January 20, 2022
ENGINE
While driving on I-96 in Michigan, the vehicle began to shake, and act like it was going to stall out. The check engine light came on, the no power to engine and check oil level messages appeared, disappeared, and reappeared again. After getting off at the nearest exit ramp, the vehicle did eventually stall out and would not start again. I checked the oil, the dipstick indicated that there was no oil, the dipstick was dry. I was confused because I had just had oil changed approximately 3-4 weeks prior to this incident. I had the vehicle towed to a mechanic where it was inspected and concluded that the engine was damaged and the vehicle would need a new engine. The mechanic indicated to me that there was a known issue with the Equinox 2.4L, 4 cylinder engines, where the engine burns excessive oil internally, leading to engine failure. He had just had another equinox in his shop with the same issue. The mechanic contacted Jasper motors, a company that rebuilds engines, they could get me a new engine, but not until mid-march because there were 40 of this engine on backorder. I conducted an internet search to see how widespread the issue is. Websites such as carbrain.com, chevroletproblems.com, motorreviewer.com, vehiclehistory.com, and wvdot.com, all say the same thing; the 2.4L engine "burns excessive oil". I guess on one hand, you could say buyer beware, you have to know what you are purchasing, but on the other hand, the Chevrolet dealer that I purchased this vehicle from did no disclose to me that there was a know issue with these engines and I should continually check the oil levels. Had that been disclosed, I would have likely purchased a different vehicle, or, at least had the necessary knowledge to prevent this from occurring. If there is a know issue with this engine burning excessive oil, why hasn't it been recalled and fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447933January 18, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact’s daughter stated that while driving approximately 55 MPH, the vehicle stalled. The driver pulled over to the side of the roadway. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the rear main seal replaced; however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact to bring the vehicle to the dealer for assistance. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447758January 17, 2022
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
I have a 2015 Chevy Equinox LT, I had my car repair engine light came on all lights on dash lite service warning for ABS, Traction control, StabiliTrak and steering wheel, and when I would stop the car would stall. I took to Chevy dealership and had serviced. The intake valve was replaced covered under warranty, and the ECM (engine control module) replaced. Car seemed fine after 1 1/2 years service StabiliTrak came on and off , I had issues with low fuel mileage, only check engine light came on once and then right off again after I had the spark plugs replaced the outtake valve replaced no check engine light , regular oil changes. One day the Service StabiliTrak light came on and did not come off. This has been going on for 6 months I was driving and my car started jumping when I came to a stop, no lights came on. I continued to drive and when I parked my car sounded like a mac truck and was shaking and had the smell of burning oil or gas. I parked a 2 hours later I started it the same sound and smell along with the check engine light I looked under my car and there was oil dripping, I stopped and add oil and was able to drive home slowly. I parked over night I started it and drove around the block I turned off and then waited a minute turned back on opened the hood and the engine was shaking loud and reduced engine power message came up. I am at a loss I do not have money to fix this it is a 2015 no warranties are even covered over this issue if they are able to figure out what this is. I looked all over the internet and so many people have this problem I don't understand why it is not recalled or there is no class action against GM for this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447038January 11, 2022
ENGINE
Engine started burning excess oil and then Engine failed. This occurred quite quickly and did not notice any low oil indicator. Needed to replace Engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446941January 10, 2022
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving approximately 5 MPH, a message to turn off the vehicle was displayed. The vehicle was restarted and moved to a different parking lot where the contact noticed that oil was leaking from the vehicle. The vehicle was towed to a local mechanic where it was diagnosed with needing the engine replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445852January 2, 2022
ENGINE
On December 29, 2021 my 2015 Chevy Equinox did not start (couple days prior vehicle would jerk when coming to a stop - no dash lights came on). Had my Equinox towed to the dealship where I bought the vehicle and where I had every oil change completed. The service department stated I needed a new engine (not given a reason on exact issue), it is currently sitting at the dealership as I dont have 8K to replace engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445438December 29, 2021
VISIBILITY/WIPER, ENGINE
In July/August 2021, the driver side windshield wiper got stuck mid-swipe. The only way to get it to go down was to physically move it. I was driving on the interstate in the middle of a downpour. Had to pull over several times on the way home because periodically it would move back up and get stuck. When it wasn't stuck I had to lean to the right to see out of the right side of the windshield to get home. For about 20 miles. My husband figured out the issue and purchased the malfunctioning part and repaired it. In December 2021, my engine seized at a stoplight. I coaxed the car out of the way and got it on the side of the road. The only warning to this was an occasional "ticking" noise, that never seemed to happen when my husband listened to it. We assumed it was the timing chain, but after having it towed to the dealer we were told it was an "oil consumption" issue. The "oil life" alert had been on for about a month, and I had planned on getting an oil change the weekend this happened. However, little did I know that the vehicle had ZERO oil in it. The low oil pressure light never came on. As a matter of fact no warning lights ever came on. The vehicle is now sitting at the dealership, unmoving because the fix is $8300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445513December 29, 2021
ENGINE
2015 Chevy Equinox with Excessive oil Consumption. Known complaints for this model. My engine seized up . No warning . Oil had been changed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444375December 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Issue with oil consumption on this vehicle. Needs 2 quarts of new oil every 2-3 weeks with moderate driving. Mechanics say this is a known issue with Chevrolet Equinox’s since 2011. The only true fix is to replace the engine and even then the problem can reoccur with new engines. I have joined a Facebook page called “Terrain-Equinox Oil Consumption Recall” with thousands of members experiencing same issue. There is no assistance from dealerships to assist in covering repair costs. There was a limited recall for model year 2013 but same issues are present in 2014’s and 2015’s as well. There are also many complaints about on this issue on this bursa website. Looking for any assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443480December 11, 2021
ENGINE
The timing chain broke at 107,988 miles on this vehicle, I bought it with 72000 miles on it in April 2020. luckily I was in a parking lot and the vehicle not moving. It's over a $5,000 repair estimate. I have it at a local repair shop. yes it is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442696December 4, 2021
ELECTRICAL SYSTEM
Driving my SUV it shut off and would not start. When I was at a red light my car would totally shut off. I finally got it started when I returned home at shut off again I had to call a tow company to take it to Winter Haven Chevrolet Center. They stated it was intake cam solenoid replaces valve 0.736 also the mechanic stated they had to perform induction system cleaning service.It's very dangerous driving my vehicle then the vehicle just shuts off and die almost caused an accident. I need to know if there is a recall I had to spend $828.51. I would appreciate if somebody would get back with me on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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