Chevrolet Cruze Complaints (2015)

253 consumer complaints on file.

#11432172September 8, 2021
VISIBILITY/WIPER
The windshield wiper transmission failed on my ‘15 Cruze in the middle of a rain storm caused my Hurricane Ida. The problem has been confirmed by my husband who is a mechanic at a Chevrolet dealership. No warning lamps, messages, or other symptoms of the problem were present prior to the onset of the problem. It had been raining a lot due to Hurricane Ida, the last time I used my wipers they worked fine. When it started raining again I tried to cut my wipers on and only my driver side wiper worked. My passenger side wiper stayed in its downward resting position and did not move or make any noises.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428945August 13, 2021
ENGINE
Coolant leaking, it bursts one of the hoses, got it fixed and I have taken it to get repaired 4 times and the problem still continues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427229July 30, 2021
AIR BAGS
My car was stopped at the red light in traffic waiting for the light to turn green when my vehicle was rear ended car dashboard registered that the airbags went off along with smell of the airbag ignition powder however no airbags actually were released
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11414482April 29, 2021
ELECTRICAL SYSTEM
THE CAR IS SLOWLY START TO NOT TO CRANK AND THE RADIO WILL GO OUT TO I WILL HEAR A HISSING SOUND LIKE SOMETHING EXPLODE THE MECHNICAL TOLD ME THIS AN ISSUE CHEVY HAVE BEEN DEALING WITH ALOT RECENTLY HOWEVER THERE IS NO RECALL FOR THAT AND IT SHOULD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406563April 5, 2021
ELECTRICAL SYSTEM
I AM LEASING THIS CAR USED. THERE IS PROOF FROM PREVIOUS OWNER HIS TROUBLE WITH DRIVER WINDOW STOPS WORKING DUE TO MOTOR INSIDE WINDOW OR UNLINKING. HE HAS A RECEIPT OF REPLACING THIS AND I HAVE REPLACED 3 MORE TIMES THEY DEALER PARTS AND EVERYTHING AND IT HAS STOPPED WORKING AGAIN. THE LAST ONE ALMOST STARTED ON FIRE INSIDE MY DOOR. IT HAPPENS WHENEVER I USE THE WINDOW WHETHER BEING PARKED OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404628March 24, 2021
VISIBILITY/WIPER
I WAS DRIVING TO WORK, ON I-95, AND IT WAS RAINING HARD ENOUGH FOR ME TO HAVE MY WIPERS MOVING CONSTANTLY. OUT OF NOWHERE, THE DRIVER SIDE WIPER JUST STOPPED WORKING. IT WENT UP, BUT IT NEVER CAME BACK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404186March 22, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
BOUGHT 2015 CRUZE LT USED IN 2017 FROM LHM USED CAR SUPERMARKET. 3 MONTHS LATER I'M RETURNING TO DEALERSHIP AS THERE IS A LARGE QUANTITY OF DEXCOOL ON THE GROUND. STILL UNDER WARRANTY THEY REPLACE THE WATER PUMP. 3 MONTHS LATER AND THE VEHICLE STARTS SHAKING AND SHUDDERING WHILE AT STOP LIGHTS LOOSES POWER AND EVEN STALLS ON THE HIGHWAY. TOOK IT TO MECHANIC OUTSIDE THE LHM PERVIEW AND MECHANIC STATED: LEAKING COOLANT ON TRANSMISSION HOUSING AND POOLING THERE DRAIN PLUG STRIPPED OUT CAUSING MASSIVE OIL LEAK AND PCV BAD NEEDS REPLACED. THE NEW MECHANIC REPLACED THE OIL PAN AND GAVE ESTIMATES FOR THE PARTS AND LABOR FOR THE PCV AND THE COOLANT LEAK. NOW DON'T GET ME WRONG I LOVE MY CRUZE BUT I WAS TOLD ID BE CLOSE TO WHAT I OWE ON THE CAR TO REPAIR IT AS CHEVROLET WILL NOT DO A RECALL ON THE MASSIVE ISSUE PARTS, THERE IS ONLY 59,213 MILES ON THE VEHICLE. SOMEONE FROM CHEVROLET NEEDS TO LOOK INTO THIS AND EITHER FIX THE ISSUE OR MAKE SOME SORT OF RECOMPENSE FOR THOSE WHO ARE HAVING THE SAME ISSUE AS I AM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399611March 7, 2021
ENGINE, POWER TRAIN
THE OIL PAN KEEPS LEAKING. ANTIFREEZE WON'T HOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396710February 17, 2021
POWER TRAIN
TO WHOM EVER IT CONCERNS TO, I HAVE AN ISSUE WITH MY OIL PAN DRAIN PLUG BEING STRIPPED O MY 2015 CHEVROLET CRUZE. EVERY SINCE I BOUGHT MY CHEVROLET CRUZE TO GET OIL CHANGES THE PROBLEMS ALWAYS ARISES.I'VE LOOKED AT DIFFERENT FORUMS AND LOOK AT YOUTUBE VIDEOS TO SEE IF OTHERS ALSO HAVE SIMILAR PROBLEMS WITH THE OIL PAN DRAIN PLUG BEING STRIPPED. THERE OTHERS THAT HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR.I LOVE THE CHEVROLET BRAND. I HAVE TWO CHEVY CARS THAT I LOVE WHICH ARE MY IMPALA AND MY CRUZE. I HAD MY IMPALA FOR ALMOST EIGHT YEARS NEVER HAD AN ISSUE WITH THE DRAIN PLUG BEING STRIPPED. I WAS IN MY YARD DAY COMING BACK FROM AN OIL CHANGE AND SAW A PUDDLE OF OIL IN MY FRONT YARD. I TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE IT EXAMINED AND THEY SAID FIX THE PROBLEM. LEFT THE DEALERSHIP AGAIN DROVE OFF NOTICE THAT IT WAS STILL LEAKING. THIS TIME I TOOK IT BACK AGAIN THEY HAD TO GIVE ME AN EXPANDED DRAIN PLUG TO FIX THE ISSUE. THE PROBLEM HAVE BEEN RESOLVED FOR THE MOMENT. IF I WAS AWARE OF THE OIL LEAKING OUT IT COULD HAVE BLOWN MY ENGINE WHICH WOULD'VE CAUSE ME TO LOSE MY CAR. I FEEL THE OIL PAN THAT ARE ON THE CRUZES SHOULD BE DESIGN A CERTAIN WAY SO THE ISSUES WOULDN'T HAVE TO ARISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394977February 6, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CHECK STABILITRAK LIGHT AND ENGINE LIGHT COMES ON IT LOSES ENGINE POWER WONT GO OVER 3MPH . IT HAS HAPPENED WHILE DRIVING DOWN THE ROAD AT 55MPH ON A BUSY HWY. ALSO MY RADIO SCREEN THAT CONTROLS THE BACKUP CAMERA AND OTHER SETTINGS HAS WENT BLACK. I HAD A MECHANIC RUN DIAGNOSTICS ON IT AND 33 DIFFERENT CODES POPPED UP SO THEY TOLD ME MORE THAN LIKELY IT'S AN ECM ISSUE AND IT HAS TO BE REPAIRED AT THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386312January 3, 2021
ENGINE
BEEN HAVING TROUBLE WITH THE COOLING SYSTEM, CAR WOULD STALL IN THE MIDDLE OF BUSY HIGHWAY, AND I TOOK IT IN TO FIX AND THEY SAID NOTHING WRONG NOW IT OVER HEATED AND BLEW THE VALVE COVER GASKET I DONT KNOW WHAT TO DO ANYMORE IT IS GETTING EXPENCIVE TO FIX IT IS A LEMON CAR!!!!!MY I BEEN HAVING THIS PROBLEM SINCE 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382792December 9, 2020
UNKNOWN OR OTHER
MY CAR HAS BEEN SHAKING, LOW IDLE, WHEN AT A STOP LIGHT I HAVE TO PUT IT IN NEUTRAL AND PUSH GAS PEDAL TO KEEP IT FROM STALING. WHEN LIGHT TURNS GREEN IT WON'T GO EVEN THOUGH I AM PUSHING THE GAS PEDAL. I'M TO SCARED TO DRIVE IT ANYMORE. I HAVE HAD TO GET IT FIXED TOO MANY TIMES TO COUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377801December 3, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
WHEN THE CARE IS RUNNING IT WILL BEGIN TO LOSE ACCELERATION THIS HAPPENS UNKNOWING TO ME .IT HAS HAPPENED ON THE FREEWAY WHICH IS VERY SCARY AND DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376012November 23, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
HAD TO REPLACE THE CATALYTIC CONVERTER AND MY ENGINE LIGHT CAME BACK ON AND IT'S SHOWING THAT THAT IS STILL AN ISSUE. A MECHANIC TOLD ME THIS HAS BEEN A COMMON ISSUE WITH OTHER CHEVY CRUZE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365504October 21, 2020
VISIBILITY/WIPER
THE WIPER TRANSMISSION BROKE ON THE DRIVER'S SIDE. I CAN LOOK THROUGH THE PLASTIC SHIELD AND SEE IF HAS CAME APART. I HAVE NO DRIVERS WIPER FUNCTION NO MORE. I SEE ONLINE THIS IS A COMMON PROBLEM WITH CRUZES. THE CAR ONLY HAS 54K ON IT. I NOW HAVE TO PAY A $100 DEDUCTIBLE ON MY EXTENDED WARRANTY. THIS SHOULD NEVER HAVE GONE BAD THIS SOON AND SHOULD BE COVERED BY GM. ITS A SAFETLY HAZARD NOT HAVING A WIPER IN RAINING WEATHER WHICH ITAS BEEN RAINING FOR DAYS LATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363507October 8, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STEREO BLINKS ON AND OFF, WHILE DRIVING OR PUTTING THE WINDOWS UP OR DOWN OR EVEN SITTING AT A STOP LIGHT. DASH LIGHTS BELOW THE STEREO BLINK ON AND OFF. STABILI TRACK LIGHT, ABS LIGHT BLINK ON AND OFF. WARNING LIGHTS ON THE DASH FLASH. BLINKERS TURN OFF INTERMITTENTLY. THIS NEEDS TO BE A RECALL!!!!! I'M NOT THE ONLY HAVING ISSUES LIKE THIS. WE DON'T SPEND 1000'S OF DOLLARS FOR GARBAGE. I CAN'T AFFORD TO KEEP FIXING THIS THING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360076September 20, 2020
ENGINE, UNKNOWN OR OTHER
PURCHASED THIS VEHICLE IN 2017. SINCE THEN, I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I HAVE NEEDED TO REPLACE THE RADIATOR, FAN, COOLANT SYSTEM, AND TURBO. NOW, THERE IS AN OIL LEAK IN THE ENGINE. THIS CAR IS TRULY A LEMON. I PURCHASED THE CHEVY CRUZE BASED ON ITS REPUTATION. I AM BEYOND DISAPPOINTED AND WILL NOT BE PURCHASING A CHEVY VEHICLE IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355372September 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I ALMOST LOST MY [XXX] LIFE ON THE HIGHWAY TODAY BECAUSE IT'S A RECALL ON MY CAR THAT Y'ALL DON'T WANT TO FIX BECAUSE MY VIN NUMBER WASN'T CALL . PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355445September 16, 2020
ENGINE
WATER PUMP LEAKING WITH THE SAME PROBLEM AS THE 2014 CRUZE RECALL AND WHY WAS THIS NOT EXTEND TO 2015 MODELS THAT ARE HAVING THE SAME ISSUES STILL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353948September 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
CAR BEEN JERKING AND STOP ON IT'S OWN WHILE IN DRIVE I BEEN KEEPING OIL CHANGES AND EVERYTHING UP TO PART ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze