Chevrolet Cruze Complaints (2014)

703 consumer complaints on file.

#11093989May 15, 2018
STEERING
DRIVING ON HIGHWAY AT 50MPH POWER STEERING QUIT WITHOUT ANY WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094009May 15, 2018
POWER TRAIN
AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK AND THERE SEEMS TO BE ALMOST A GRINDING WHILE DEPRESSING THE CLUTCH, THEN I HAVE THE CLUTCH FULLY LET OUT AND THE CAR GOES NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093229May 10, 2018
STEERING
POWER STEERING LOCKS UP WHILE GOING DOWN ROAD, LIMITED STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091808May 9, 2018
ENGINE
2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO O2 SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED, BUT HE VEHICLE CONTINUED TO EXPERIENCE DRIVEABILITY, SHIFTING, AND FUEL MILEAGE ISSUES.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092332May 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE ENGINE AND SERVICE STABILITY TRACTION CONTROL WARNING INDICATORS KEPT ILLUMINATING. THE DEALER (TIM SHORT CHEVROLET, 500 THOMPSON HOLLOW, WILLIAMSON, KY 41503, (606) 237-1220) WHO SOLD THE VEHICLE WAS MADE AWARE THAT THE FAILURE HAD PROGRESSED WITHIN A WEEK OF OWNERSHIP; HOWEVER, NO DIAGNOSTIC TESTING WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092224May 7, 2018
ENGINE, FUEL/PROPULSION SYSTEM
EXHAUST FUMES ENTERING AIR VENTS. TAKEN IN TO DEALER SEVERAL TIMES AND THEY CANNOT FIX THE PROBLEM. MY DAUGHTER HAS BEEN SICK AND WE KEEP EXPLAINING TO THE THAT FUMES HAVE CAUSED HER TO HAVE PNEUMONIA, SINUS ISSUES, DRY EYES, SORE THROAT, MIGRAINE HEADACHES, SLEEPY DRIVING AND HOURS AFTER DRIVING, CONFUSION, ANXIETY, NAUSEA. THE DEALERS MECHANIC SOLUTION IS NOT TO USE AC OR HEAT AND KEEP WINDOWS OPEN. MY HUSBAND DROVE IT 20 MINUTES IN TRAFFIC AND GOT SICK WHEN HE REACH THE DEALER FOR 3RD REPAIR REQUEST IN 2 MONTHS. ENGINEER FROM GM IS LOOKING AT CAR MAY 2018. MY DAUGHTERS HEALTH IS CONTINUING TO IMPROVE NOT DRIVING THE CRUZE. NOT ONE PERSON SHOULD BE SICK OR DIE FROM A CAR THAT HAS A DEFECT THAT CANT BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11090393April 27, 2018
VISIBILITY/WIPER
MY VEHICLE WAS IN MOTION, GOING ABOUT 50-60 MPH. IT STARED DOWN POURING RAIN. MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING ALL OF A SUDDEN. IT REMAINED IN THE UP POSITION. SINCE MY SAFETY WAS INVOLVED, I HAD TO LOOK OUT OF THE PASSENGER SIDE SO I COULD SEE. I PULLED OVER AND TRIED TO MOVE IT BACK INTO POSITION, BUT IT HAD ZERO TENSION AND JUST FREELY MOVED. MY SAFETY WAS JEOPARDIZED AND NOW I HAVE TO GOTO THE DEALERSHIP AND PAY OUT OF POCKET. I WOULD LIKE TO BE REIMBURSED! THIS IS CRAZY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089230April 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2014 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ALONG WITH THE CHECK ENGINE LIGHT. I TRIED TO DIAGNOSE THE VEHICLE BY CONNECTING TO A CODE READER BUT THE VEHICLE WOULD NOT GIVE DIAGNOSES CODE. THE MANUFACTURE WASN'T INFORMED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY MAKE A NOISE FROM THE FRONT WHEN THE WARNING LIGHTS APPEAR. THE APPROXIMATE FAILURE MILEAGE IS 68,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088535April 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I PURCHASED THIS VEHICLE USED FROM A DEALERSHIP 27 DAYS AGO. TWO DAYS AGO I WENT TO RESTART CAR AFTER A SHORT DRIVE AND THE CAR DID NOT CRANK, DASH REMAINED BLACK, KEY WAS STUCK IN IGNITION. MY DAUGHTER IN LAW TOLD ME TO POP THE HOOD AND UPON WIGGLING BATTERY CABLES FREED THE KEY FROM STUCK POSITION AND I WAS ABLE TO START THE CAR AND DRIVE HOME. THIS IS WHEN I LEARNED THIS IS NOT THE FIRST TIME OF OCCURRENCE. I WAS HOSPITALIZED SEVERAL DAYS AFTER PURCHASE AND MY KIDS USED THE CAR. THEY NEGLECTED TO TELL ME TWICE THEY LOST POWER WHILE IN MOTION AND CAR SHUT OFF. THE FIRST TIME WAS WHILE EXITING OFF THE FREEWAY. THE SECOND WAS WHILE MAKING TURN AFTER IDLING AT A RED LIGHT SEVERAL MINUTES. BOTH TIMES THE VEHICLE POWER STEERING CEASED AND STEERING BECAME DIFFICULT. ON ANOTHER OCCASION THEY EXPERIENCED A NO START SIMILAR TO MINE, A SHORT DRIVE, THEN CAR WAS PARKED AND SHUT OFF FOR A SHORT TIME , NO CRANK AT RESTART, BLACK DASH, STUCK KEY. I HAD PREVIOUSLY MENTIONED TO DEALER TECH THAT CAR FAILS TO KEEP CURRENT DATE AND TIME. EACH DAY I NOTE IT HAS REVERTED BACK AGAIN TO THE YEAR 2010 AND AN INCORRECT TIME. A RESET LIKE CLICK IN ENGINE COMPARTMENT SEVERAL MINUTES AFTER TURNING OFF ENGINE IS FREQUENTLY HEARD. RADIO AND DASH LIGHTS HAVE FLASHED WHILE CAR IS IN MOTION ON SEVERAL OCCASIONS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084417April 10, 2018
AIR BAGS
HIT A DEER HEAD ON AIR BAGS NEVER DEPLOYED BUT THE SERVICE AIR BAG LIGHT CAME ON
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11084206April 9, 2018
SEAT BELTS
UNABLE TO LATCH SEATBELT DRIVERS SIDE FOR THE MECHANISM THE CHARGE IS 200.00 WHAT A RIP OFF THOUGHT IT SHOULD BE COVERED DO TO SAFETY. IF I AM IN A WRECK AND MY SEATBELT DOESN'T LATCH HOW SAFE AM I. NO ACCIDENTS JUST QUIT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083685April 6, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024348March 26, 2018
ENGINE, ELECTRICAL SYSTEM
2014 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO SEVERAL ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED OX/NOX SENSOR ISSUES THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE, SOFTWARE ISSUES, THE HEATING MECHANISM FAILED, IGNITION MALFUNCTIONED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081119March 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN YOU ARE COMING TO A STOP EITHER AT A STOP LIGHT, SIGN, OR YIELDING OFF THE INTERSTATE. THE CAR BEGINS TO IDLE VERY HARD SHAKING THE ENTIRE VEHICLE BACK AND FORTH. THEN IT SHUTS OFF WHILE THE IGNITION IS STILL RUNNING. YOU LITERALLY HAVE TO PUT THE CAR BACK IN PARK, TURN IF OFF THEN TURN IT BACK ON TO FIX THE PROBLEM. I STILL DO NOT HAVE A ENGINE LIGHT SHOWING THERE IS SOMETHING WRONG WITH THE CAR. BUT IT IS HAPPENING MORE AND MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080050March 18, 2018
ENGINE
TURBO/ SUPER CHARGER FOR 2014 CRUZE LT GASOLINE ENGINE HAS CAUSED A CHECK ENGINE LIGHT THERE HAS BEEN MULTIPLE REPORTS FOR THE 2014 CRUZE LT THAT THE SUPER CHARGER CRACKS AND LEAKS EXHAUST FUMES INTO THE TURBO CHARGER WHICH RESTRICTS THE TURBINE FROM FUNCTIONING PROPERLY AND NORMAL COST JUST TO BUY THE PART IS 800 USD TO 1200 USD TO PURCHASE EXCLUDING INSTALL COST. THE ISSUE IS INTERNAL WHICH COULD ONLY BE CLASSIFIED AS A MANUFACTURER DEFAULT AND SHOULD BE ADDRESSED AS SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079683March 15, 2018
ELECTRICAL SYSTEM
CAR ELECTRICAL SYSTEM PROBLEM FAILURE DATE:2/27/18 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED. WHEN THIS HAPPENED, THE DASHBOARD WOULD DISPLAY: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON 2/27/18 AND IT HAS HAPPENED SEVERAL TIMES SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078645March 12, 2018
STEERING, SUSPENSION, UNKNOWN OR OTHER
HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078601March 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DISPLAY AND RADIO BEGAN INTERMITTENTLY FLASHING OFF AND ON. THEN MY STABILITRAK SERVICE LIGHT BEGAN COMING ON. I HAVE LOSS OF POWER AND AM CONCERNED FOR MY SAFETY TRYING TO DRIVE UNDER THESE CONDITIONS. I AM CONTACTING THE MANUFACTURER WHO SHOULD WARRANTY THIS MANUFACTURING DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ON THE CHEVY FORUM WEBSITE. WE DESERVE SOME SORT OF HELP WITH THIS AND NOT AT OUR EXPENSE. THE PROBLEM I DESCRIBED HAPPENED WHILE STATIONARY AND IN MOTION BUT THE LOSS OF POWER IS WHILE DRIVING. I'M CONCERNED ABOUT GETTING HIT WHILE DRIVING. PLEASE HELP. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076225March 5, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INTAKE MANIFOLD PREMATURELY FAILED. THE MANUFACTURER ISSUED 34 TSBS ON THE FUEL SYSTEM AND 153 TSBS ON THE ENGINE, BUT NO RECALLS WERE ISSUED. THE DEALER (GUSTMAN CHEVROLET BUICK GMC, 1450 DELANGLADE ST, KAUKAUNA, WI 54130, (920) 766-3581) WAS NOTIFIED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,883.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075966March 2, 2018
STEERING
NOTCHY OR STICK/SLIP FEELING OF STEERING WHEEL NEAR THE CENTER POSITION AT OR ABOVE 45 MILES PER HOUR, CONDITION IS CONSTANT, NOT INTERMITTENT! CHEVROLET REPRESENTATIVE TELLS ME THAT MY PARTICULAR VIN NUMBER IS NOT AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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