Chevrolet Cruze Complaints (2012)

865 consumer complaints on file.

#11580347March 31, 2024
POWER TRAIN
Internal transmission failure Just started with the transmission coolant line coming off on the interstate and the car wouldn't go this can cause a major wreck an now the transmission is going out has been verified by jd byrider and has several coolant leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578614March 21, 2024
UNKNOWN OR OTHER, SERVICE BRAKES, STRUCTURE:BODY
Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575223March 4, 2024
UNKNOWN OR OTHER
Car is leaking coolant from unknown area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571789February 14, 2024
ENGINE
The engine on our 2012 Chevy Cruze experienced a blown head gasket and possibly warped heads, leading to the engine overheating and making the vehicle inoperable. It is available for inspection if needed. The car was towed to a local mechanic, was pressure tested and then confirmed the diagnosis. It has not yet been inspected by anyone else. There were no warning signs prior to this happening. There were recalls for 2013 and 2014 Chevy Cruze head gaskets but not model year 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569252February 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 70 MPH the vehicle started running rough and then stalled. The contact stated that the check engine warning light and the stabili-trak symbol were illuminated. The contact stated that an engine over heating warning had flashed. The contact pulled off the highway and attempted to restart the vehicle. The contact stated that after several attempts the vehicle failed to restart and was towed back to the residence. The contact stated that he had observed that the vehicle was leaking coolant, and that the vehicle had previously stalled prior to the failure on the highway; however, the contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was also leaking oil. The contact had researched online and related the oil leak to NHTSA Campaign Number: 12V288000 (Engine and Engine Cooling). The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566301January 18, 2024
ENGINE, VEHICLE SPEED CONTROL
Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562724December 30, 2023
POWER TRAIN
feel like it downshift first really fast before going in 5 th gear. Feel like you’re going to fly out the windshield. If seatbelt wasn’t on you would get whiplash. When driving in automatic it go in limp mode. burning oil. Now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554698November 11, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it , told I need to fix one part then that fails again. Can’t use the AC in this car more than half the time if not an issue arises. Now I can’t get my inspection because again the same codes: P0097, P0171,P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554508November 10, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551873October 25, 2023
UNKNOWN OR OTHER
Car dies while driving down the highway. Power steering and brake will not work. Has to be placed in park and then restarted. Mechanic has looked at it multiple times and has not been able to reproduce the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546213September 24, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Engine valve cover explode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544875September 16, 2023
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I purchased this vehicle almost three weeks ago…I’m assuming it’s out of warranty…J am spending out of pocket expenses to have this car repaired….It has a faulty leakage in transmission that mechanics seem to can’t fix….I need my car for transportation….ATP I’m assuming the car is a lemon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543501September 8, 2023
ENGINE
- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe. - Yes, the problem has been confirmed and attempted to be fixed by a dealership upon purchase through Southern Utah Car and Trailer Sales. - No the vehicle has not been inspected by the manufacturer/police/ or other. - Yes, low oil pressure and a check engine light. They first appeared in February of 2023 and have remained present, only getting worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542668September 5, 2023
ENGINE
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated. The vehicle was diagnosed by an independent mechanic and confirmed that the main seal over the engine, water pump, and timing belt had caused the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not on recall. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541594August 30, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537553August 9, 2023
ENGINE
Motor is leaking coolant around the water pump. Although it is leaking the water pump is not bad, but because it is leaking it cause the car to lose coolant and goes in the state of overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537163August 8, 2023
ENGINE
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 30 MPH, there was a burning odor coming through the vents. The contact stated that smoke was coming from the engine compartment. Additionally, when the vehicle was parked, there was condensation underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the intake manifold, valve cover, exhaust manifold gasket, oil filter housing, and coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537170August 8, 2023
POWER TRAIN
Car started blowing out white smoke and tranny fluide out tailpipe and then loosing power as inside of car filled with burnt plastic smell and smoke. On 08-03-2023 I test drove car. Upon entering car I commented a out smell of car. Left lot with car at approx 6:30pm, on 08-06-2023 at approx 4pm incident occurred and now that smell is even stronger inside car. So leaves me to believe it was already an issue and a possible life threatning one at that. Possiblity of igniting a fire . Transmission fluid is very flammable when heat source of engine and fluide trapped by shield. So engine was shut down immediately and we got out of car till we knew it didnt ignite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536269August 3, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 65-70 MPH, the vehicle restarted inadvertently, and the check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking. The vehicle was not repaired. The contact stated that the failure recurred while driving. The vehicle was taken to dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 12V288000 (Engine and Engine cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not included in the recall. No further assistance was provided. The failure mileage was 117,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533158July 19, 2023
POWER TRAIN
The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at various speeds, there was a whining sound coming from the transmission before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was later taken to the local transmission service center and the transmission was rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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