Chevrolet Bolt EV Complaints (2018)

89 consumer complaints on file.

#11365489October 20, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE FIRST YEAR OF THE LEASE, THE MAIN COMPUTER BEGAN TO FAIL AND THE ENTIRE SCREEN WOULD BECOME BLACK, WITH THE ENTIRE CAR INTERMITTENTLY LOSING POWER ON THE FREEWAY. THE COMPUTER WAS REPLACED. LATER ON, THE BLIND SPOT SENSORS BECAME ERRATIC, BUT THIS IS LIKELY DUE TO A SHODDY REPAIR BY THE DEALERSHIP AFTER SOMEONE REAR-ENDED THE CAR. THE PRIMARY CONCERN IS THE POWERTRAIN. THE BATTERY RANGE DECREASED BY NEARLY HALF WHILE DRIVING, WHICH WOULD HAVE BEEN DANGEROUS IN A REMOTE LOCATION. THERE SEEMS TO BE AN ISSUE WITH THE BATTERY MODULES ON THE 2018 CHEVROLET BOLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298838January 12, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
ON FRIDAY, DEC 27, 2019, AS I WAS PARKING IN FRONT OF MY HOUSE, USING "L" MODE, THE CAR SUDDENLY ACCELERATED. IF I HADN'T SLAMMED ON THE BRAKES, THE BOLT WOULD HAVE HIT THE CAR PARKED ABOUT 15 FT AHEAD OF ME. TWO OTHER PEOPLE WERE IN THE CAR AT THE TIME, AND WE ALL SHARED THE PERCEPTION THAT THE CAR HAD SUDDENLY ACCELERATED ON ITS OWN. WE WERE ALL SCARED, AND WE ALL BELIEVE THIS CAR IS UNSAFE. DETAILS: THE CAR WAS CHARGED TO ABOUT 50% CAPACITY, THE OUTSIDE TEMPERATURE WAS 50F, HUMIDITY AT 65%, THE WEATHER WAS CLEAR, AND THE PAVEMENT WAS DRY. AFTER A 10 MINUTE DRIVE, I PULLED UP ALONG THE CURB IN FRONT MY HOME, AS USUAL, AND HAD NEARLY STOPPED, WHEN SUDDENLY THE CAR LURCHED FORWARD ON ITS OWN. FORTUNATELY, I WAS ABLE TO SLAM ON THE BRAKES AND STOP THE CAR BEFORE IT PLOWED INTO ANOTHER CAR PARKED ABOUT 15 FEET IN FRONT OF WHERE I WAS. I HAD BEEN DRIVING OUR BOLT IN "L" MODE (AUTOMATIC REGENERATIVE-BRAKING), WHICH IS MY HABIT, SO I AM ACCUSTOMED TO THE CHARACTERISTICS OF STOPPING THE CAR IN "L" MODE. I HAVE TRIED TO REPLICATE THIS BEHAVIOR BY THE CAR SINCE, BUT SO FAR HAVE BEEN UNABLE. THIS WAS NOT A CASE OF MISTAKENLY PRESSING THE ACCELERATOR, BECAUSE IN "L" MODE (WHERE I PARKED), THE CAR WILL STOP BY ITSELF, JUST BY EASING MY FOOT OFF OF THE ACCELERATOR. AND NOTE THAT I QUICKLY STEPPED ON THE BRAKE. I TOOK THE CAR TO A GM DEALERSHIP, AND THEY DIDN'T FIND A PROBLEM IN THE OBD CODES. THEY SAID THEY WOULD SEND DETAILED LOGS TO GM. BUT IT HAS BEEN OVER A WEEK, AND GM HAS YET TO CONTACT ME. THIS CAR FREQUENTLY HAS OTHER PROBLEMS THAT APPEAR TO BE DUE TO COMPUTER SYSTEMS, INCLUDING: - PROBLEMS STARTING - PROBLEMS CHARGING - THE CENTER CONSOLE DISPLAY FREEZING, LEADING TO: CAMERAS REMAINING ON WHILE I DRIVE, OR LOSS OF HVAC CONTROLS SEE A SIMILAR REPORT AT: HTTPS://WWW.NHTSA.GOV/VEHICLE/2018/CHEVROLET/BOLT#COMPLAINTS ISSUE # 11270898
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270898October 24, 2019
UNKNOWN OR OTHER
WITH THE VEHICLE IN THE "L" MODE DRIVING FORWARD, ON BOTH CITY STREETS AND HIGHWAYS,THE REGEN BRAKING DOES NOT CONSISTENTLY ENGAGE, THEREBY CREATING THE POTENTIAL FOR NOT BEING ABLE TO STOP THE CAR IN TIME WITH THE REGULAR BRAKES TO AVOID A COLLISION. IT HAS BEEN TO 2 DIFFERENT DEALERSHIPS A TOTAL OF 6 TIMES WITH NO RESOLUTION OF THE ISSUE. DEALERSHIP #1 WAS NOT ABLE TO REPLICATE PROBLEM. DEALERSHIP #2 HAD TECH RIDE WITH ME AND PROBLEM OCCURRED MULTIPLE TIMES. TECH STATED HE WOULD HAVE TO RESEARCH THE ISSUE. CHEVY SEEMS TO DENY THIS IS A PROBLEM. I'M VERY CONCERNED THIS WILL RESULT IN A REAR END OR PEDESTRIAN COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240406July 29, 2019
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 CHEVROLET BOLT EV. WHILE DRIVING 20 MPH, "SYSTEM SHUTTING DOWN" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE SEIZED IN THE MIDDLE OF THE ROAD. THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE WITH THE START BUTTON. THE VEHICLE WAS TOWED TO FAULKNER CHEVROLET OF LANCASTER (LOCATED AT 2000 BENNET AVE, LANCASTER, PA 17601, (717) 299-0961) WHERE IT WAS DIAGNOSED THAT THE DRIVE MODULE, INVERTER, AND A POWER CABLE (HARNESS) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,403.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230072July 8, 2019
ELECTRICAL SYSTEM
ON MARCH 17, 2019 AT APPROXIMATELY 3:45P.M., WE PARKED THE BOLT IN THE DRIVEWAY OF OUR HOME. WE EXITED THE BOLT AND PLUGGED IT INTO OUR JUICEBOX (LEVEL 2) CHARGER AS USUAL. AT APPROXIMATELY 5:00 PM, WE WERE ALERTED THAT THE BOLT WAS ON FIRE. WE DISCOVERED SMOKE BILLOWING OUT OF THE REAR OF THE BOLT AND THE BOLT APPARENTLY COMBUSTING FROM WITHIN IN THE AREA OF THE BATTERY CELLS. THE FIRE DEPARTMENT WAS CONTACTED AND TOOK APPROXIMATELY 3 HOURS TO CONTROL THE FIRE AND SMOKE. THE FIRE DEPARTMENT EVACUATED US, OUR DOWNSTAIRS NEIGHBORS, AND BOTH UNITS OF THE HOME NEXT DOOR DURING THE FIRE. THE FUMES FROM THE BURNING MATERIALS WAS SO THICK AND NOXIOUS IT PERMEATED OUR HOME, REQUIRING PROFESSIONAL CLEANING. WE EXPERIENCED HEADACHES FOLLOWING CONTACT WITH THE SMOKE. THE BOLT IS A TOTAL LOSS. IT TOOK CHEVY A FEW DAYS TO RESPOND TO OUR CLAIM. EVENTUALLY CHEVY SENT TWO ENGINEERS FROM DETROIT TO OUR DRIVEWAY TO INSPECT THE JUICE BOX. CHEVY PURCHASED THE CAR FROM THE INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182806February 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
35% REDUCTION IN RANGE WITH NORMAL DRIVING CONDITIONS, ADDITIONAL 27% REDUCTION IN RANGE AFTER COURTESY RECALL #18125 LOS OF PROPULSION HIGH VOLTAGE BATTERY WITHOUT NOTIFICATION. GM ACKNOWLEDGES RANGE LOSS, THEY INFORMED ME THIS IS NORMAL, UNABLE TO USE VEHICLE FOR WORK COMMUTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182103February 23, 2019
VISIBILITY/WIPER
FRONT WIPERS CAN FREEZE AND TO BOTTOM OF WINDSHIELD AND BECOME IMMOBILIZED WHILE DRIVING, IMPAIRING VISIBILITY. THIS HAS HAPPENED SEVERAL TIMES THIS WINTER, OUR FIRST WITH THIS CAR, WHILE DRIVING AT VARIOUS SPEEDS WHEN OUTDOOR TEMP WAS ABOUT 25 DEG F, EVEN THOUGH CAR INTERIOR TEMPS WERE COMFORTABLE. DEFROST HEAT DUCT ON DASHBOARD HITS GLASS SEVERAL INCHES ABOVE WIPERS AND DOES NOT ADEQUATELY HEAT THE LOWERMOST WINDSHIELD WHERE WIPERS REST AT BOTTOM OF SWIPE. SEEMS LIKE A COUPLE OF INCHES OF LAMINATED HEATING ELEMENTS SIMILAR TO THE REAR WINDOW SHOULD BE REQUIRED, WITH A BUTTON TO CONTROL IT, AND THERE SHOULD BE A HEATED DRAIN HOLE TO REMOVE THE WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123861August 31, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE APPROACHING A BUSY INTERSECTION OF A BUSY CITY STREET, AS COMING TO A STOP FIRST USING REGENERATIVE BRAKING, THEN APPLYING THE MECHANICAL BRAKES, THE GAUGE CLUSTER READ "LIMITED DRIVING CAPABILITY" (OR SOMETHING LIKE THAT). AS I CAME TO A STOP THE CAR SHIFTED ITSELF TO PARK AND APPLIED THE PARKING BRAKE. I ATTEMPTED TO SHIFT INTO DRIVE AND TAKE OFF THE PARKING BRAKE, WITH NO SUCCESS. THE VEHICLE INSTRUCTED TO GO BACK INTO PARK, WHICH IT DID WITHOUT MY INTERVENTION. I TRIED REVERSE AND NEUTRAL WITH NO EFFECT. ALL OTHER ELECTRONICS APPEARED TO WORK PROPERLY. I PUT ON THE HAZARD LIGHTS. I TRIED TURNING THE VEHICLE OFF AND BACK ON BY PRESSING THE START BUTTON, BUT THE CAR REBOOTED SHOWING A GLOBE LIKE GRAPHIC WHICH SAID SOMETHING TO THE EFFECT OF "RE-INITIALIZING". POLICE WERE CALLED AT THIS POINT AS I WAS LIMITING SAFE TRAFFIC MOVEMENT BY BLOCKING A LANE. I ATTEMPTED THE RESTARTING PROCEDURE REPETITIVELY, WITH NO SUCCESS TO GET THE VEHICLE MOVING AGAIN. A TOW TRUCK WAS REQUIRED TO MOVE THE VEHICLE FROM THE ROAD AS THE ROAD WAS TOO DANGEROUS TO TRY PUSHING THE VEHICLE, AND THE CAR DID NOT APPEAR TO BE ABLE TO GO INTO NEUTRAL. MY DEALERSHIP STATES THEY ARE GOING TO REPLACE THE "TRANSMISSION" TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072741February 13, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE BOLT EV HAS A STEERING-WHEEL MOUNTED REGENERATIVE BREAKING PADDLE, WHICH APPLIES THE REGENERATIVE BREAKING, SLOWING THE VEHICLE. HOWEVER, WHEN THE BATTERY IS FULLY CHARGED, THIS PADDLE DOES NOTHING, WHICH HAS RESULTED IN SOME NEAR MISSES. A WARNING INDICATOR SHOULD BE PRESENT, OR THE DOCUMENTATION SHOULD SUGGEST ENABLING "HILLTOP RESERVE" TO PREVENT THIS FROM OCCURRING. I HAVE REPORTED THIS TO CHEVY, BUT NO RESPONSES WERE RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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