Chevrolet Avalanche Complaints (2002)

658 consumer complaints on file.

#10078313June 16, 2004
TIRES
IN THE PAST 60 DAYS I HAVE HAD TWO BLOWOUTS ANDF A FLAT TIRE ON THE ORIGINAL GOODYEAR TIRES OF 2002 AVALANCE. NEAR MULTICAR COLLISON LAST WEEK. FIRESTONE SAID "LOOKS LIKE TIRES ROTTEN INSIDE" SEARS SAID "WE HAVE HAD A QUITE A FEW AVALANCES IN LATELY".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078320June 16, 2004
SUSPENSION:FRONT:WHEEL BEARING
THE LEFT FRONT WHEEL BEARING ON MY 2002 CHEVY AVALANCHE EXPLODED CAUSING THE WHEEL TO FALL OFF THE TRUCK. THIS HAPPENED WHILE GOING ON THE EXPRESSWAY IN HOUSTION TEXAS. THERE WAS NO WARNING. I WAS ABLE TO GET OFF THE EXPRESSWAY AND OUT OF TRAFFIC. ONCE I WAS STOPPED, ALL OF THE BEARINGS AND PARTS OF THE ASSEMBLY FELL OUT ON THE GROUND. ALL THAT WAS KEEPING THE WHEEL ON WAS THE BRAKE DISK. THE TRUCK HAD ONLY 63,000 MILES ON IT AT THE TIME AND HAD NEVER BEEN DRIVEN IN ANY ABUSIVE CONDITIONS. A NEW WHEEL BEARING ASSEMBLY AND HUB WAS INSTALLED BY A FIRESTONE TIRE AND BRAKE SHOP LOCATED ON THE KATY EXPRESSWAY. I HAVE THE OLD PARTS FROM THE REPAIR JOB AND ALLOWED MY CHEVY DEALER TO LOOK AT THEM. THE REP SAID THERE IS NOTHING FOR THEM TO DO SINCE I AM 28.000 MILES OVER THE WARRENTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067490June 4, 2004
TIRES:TREAD/BELT
THE CONSUMER WAS FORCED TO REPLACE ALL THE TIRES DUE TO EXCESSIVE WEAR. THE TIRES WERE BEGINNING TO SEPARATE AT THE TREADS AND THE STEEL BELTS WERE SHOWING. AT THE TIME OF PURCHASE THE CONSUMER FOUND THAT ONE TIRE HAD A PLUG IN IT. *AK THE TIRES WERE BULDGING BY THE JUNCTION OF THE SIDEWALLS AND THREADS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075446June 1, 2004
SUSPENSION:FRONT:WHEEL BEARING
AT 19,000 MILES THE PASSENGER SIDE WHEEL BEARING SEPARATED FROM THE VEHICLE WHILE DRIVING 10 MPH. AS A RESULT THE FRONT END COLLAPSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074422May 28, 2004
TIRES
WHILE DRIVING AT ANY SPEED, CONSUMER HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP, AND THE TECHNICIAN FOUND THE LEFT AND RIGHT FRONT TIRES AS WELL AS THE LEFT REAR HAS BUBBLE AND INSIDE WALL ARE CRACKED. DEALER WAS NOTIFIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074112May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
GENERAL MOTORS CORPORATION AND TEAM CHEVROLET'S FAILURE TO HONOR TERMS OF WARRANTY ON CONSUMER'S VEHICLE. (NAR) *LA THE DEALER REFUSED TO REPLACE THE VEHICLE ROTORS WHICH WERE DETERMINED TO BE DEFECTIVE PRIOR TO THE CONSUMER PURCHASING THE VEHICLE. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST TO REPAIR THE ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067029May 21, 2004
TIRES
THE REAR PASSENGER AND BOTH FRONT TIRES ACCUMULATED BUBBLES. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072675May 15, 2004
STRUCTURE
WATER LEAKING INTO BED AND PASSENGER COMPARTMENT. WATER LEAKED FOR 6 MONTHS, WENT TO DEALER. DEALER DISCOVERED LEAK DUE TO CARPERT BEING SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AT THE B-PILLAR. DEALER REPLACED CARPET AND PAD AND SUPPOSEDLY FIXED LEAK DUE TO BAD SEAL. 1 WEEK AFTER RECEIVING TRUCK FROM THE DEALER WE DISCOVERED THE NEW CARPET SATURATED WITH WATER UNDER BACK SEAT AND SIDE RAILS AND NOW THE FRONT DRIVER SIDE CARPET. PREPARING TO RETURN TRUCK TO DEALER SINCE THIS WAS DISCOVERED ON SATURDAY. TRUCK HAS 35000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065107May 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER INDICATED THAT THERE WAS CLUCKING NOISE IN TRANSMISSION WHEN ACCELERATING. DEALERSHIP ACKNOWLEDGED THE NOISE, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072337May 10, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THREE FAMILIES AND THERE KIDS WENT TO A LAKE IN ARKANSAS. ONE DAY WE DECIDED TO GO DOWN TO THE LAKE ON A GRAVEL ROAD. FOUR TEENAGE KIDS DECIDED TO RIDE ON THE TAILGATE. TOGETHER THEY ALL WEIGHED UNDER 600 POUNDS. WHILE DRIVING DOWN THE GRAVEL ROAD @ ABOUT 5 MPH A HEARD A POP THEN VOICES THEN A THUD AND I LOOKED IN MY REAR VIEW MIRROR AND NOTICED THE KIDS ON THE GROUND. WHEN I STOPPED TO GET OUT, I ALSO NOTICED MY TAILGATE HAD FALLEN OFF COMPLETELY. I WENT TO THE DEALER AND THEY REFUSED TO FIX MY TAILGATE, BUT REPLACED MY CABLES AND MY TAILGATE HANDLE WHICH HAD BEEN DAMAGED. I TRIED GM, BUT THEY TOLD ME THAT THE DEALER WAS THERE EYES AND EARS. THE DEALER FELT LIKE THE TAIL GATE WAS OVERLOADED AND THAT HAD CAUSED THE FAILURE. THE DEALER HAD TOLD ME THAT THESE TYPE OF CABLES HAD BROKE ALL OF THE TIME. A YEAR WENT BY AND GM HAD ISSUED A RECALL ON ALL OF THE THESE TYPE CABLES. I WENT BACK TO THE DEALER TO SEE IF THEY WOULD FIX THE SCRATCHES ON THE TAILGATE AND THEY SAID NO. I WENT BACK TO GM AND THEY TOLD ME THAT THE DEALER WAS THEIR EYES AND EARS AND THEY WOULD NOT FIX MY TAILGATE. I BELIEVE IF THE CABLES FAIL AND YOU HAVE ANY LOAD ON THE TAILGATE IT IS LIKELY THAT THE TAILGATE CAN COME OFF. THE TAILGATE HAS NO PIN TO SECURE IT. IF THE CABLES BREAK AND THE TAILGATE IS AT THE RIGHT ANGLE IT WILL COME OFF. IF A TAILGATE COMES OFF THE TRUCK ON THE HIGHWAY I SEE THIS BEING A VERY DANGEROUS SCENARIO. I FEEL THE DEALER IS NEGLECTING THEIR RESPONSIBILITY TO STAND BEHIND THE PRODUCT. ALSO THIS ALL HAPPENED UNDER WARRANTY WHEN THE TRUCK HAD 30,000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10072099May 4, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING 40 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE SPARE TIRE WAS NOT IN PLACE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CABLE ASSEMBLY NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067672April 22, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
FRONT END SHAKES AFTER GOING OVER HIGHWAY JOINTS OR SMALL BUMPS IN ROAD SURFACE. VERY NOTICEABLE AT INTERSTATE SPEEDS OF 50 TO 65. STEERING WHEEL SHAKES AND VIBRATES JUST AFTER HITTING BUMPS. NOTICED ON CURVES, WHEN GOING OVER SMALL BUMPS, FRONT TIRES SEEM TO LOSE TRACTION WITH DRY ROAD SURFACE. HAD APPROXIMATELY 26,000 MILES ON VEHICLE WHEN PROBLEM WAS FIRST OBSERVED. I SUSPECTED THAT THE FRONT SHOCKS WERE DEFECTIVE; THE FRONT END WOULD BOUNCE EXCESSIVELY WHEN PUSING UP/DOWN ON BUMPER WHEN PARKED. AFTER SECOND TRIP TO DEALER; THEY AGREED TO CHANGE THE FRONT 2 SHOCKS BUT SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR COSTS BECAUSE THEY DID NOT BELIEVE THAT THE SHOCKS WERE REALLY DEFECTIVE. AFTER THE REPAIR AND ROAD TEST, THE DEALER AGREED THAT THE SHOCKS WERE DEFECTIVE AND SUBMITTED AS A WARRENTY CLAIM. MY PROBLEM APPEARS TO BE THE SAME AS COMPLAINT #10017067.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067607April 21, 2004
STRUCTURE, EQUIPMENT:MECHANICAL
WATER LEAKING INTO THE PASSENGER COMPARTMENT, CAUSEING THE CARPET TO GET DRENCHED, VEHICLE IS RED IN COLOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067626April 21, 2004
SEAT BELTS:REAR/OTHER
RIGHT REAR SEAT BELT DOES NOT STAY LATCHED AND IS DIFFICULT TO LATCH. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS FIRST DELIVERED TO CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067629April 21, 2004
EXTERIOR LIGHTING:FOG LIGHTS
FOG LAMPS FILL WITH CONDENSATION AND DO NOT DRY OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067628April 21, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR/END GATE APPEARS CLOSED BUT OPENS PERIODICALLY WHILE DRIVING. IT SCARES THE HELL OUT OF YOU AND DROPS BELONGINGS FROM THE BED AREA ALL OVER THE ROADWAY. IT COULD CAUSE MAJOR ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063535April 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
INTERMITTENTLY AT ANY SPEED WHEN THE BRAKES ARE DEPRESSED PADS WILL NOT RELEASE. CONSUMER CAN FEEL A DRAGGING OR A DEGREE OF RESISTANCE ON THE VEHICLE. ALSO, REAR RIGHT INBOARD DISC PAD COMPLETELY FAILED AT 30,000 MILES. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THIS SUBJECT. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066436April 19, 2004
ENGINE AND ENGINE COOLING
MY MAIN COMPLAINT IS THAT I TRAVELED TO TEXAS IN DECEMBER AND I HAD JUST HAD AN OIL CHANGE. DURING THE TRIP I CHECKED THE OIL AND NOTICED THAT THE OIL WAS DOWN ABOUT 2 QUARTS OR MORE. WHEN I RETURNED I TOOK IT TO A GMC DEALER WHERE I HAD THE OIL CHANGED BEFORE I WENT ON THE TRIP, AND I WAS TOLD THAT IT HAD BURNED 3 QUARTS ON THE TRIP. I WAS ADVISED TO TAKE IT BACK TO A CHEVROLET DEALER WHERE I BOUGHT IT. I TOOK IT TO THE CHEVROLET DEALER AND THERE I WAS TOLD THAT IT WAS "NORMAL" FOR IT TO HAVE AN OIL CONSUMPTION OF UP TO A QUART OR MORE IN 1,000 MILES OR 2 QUARTS UP TO 2,000 MILES. IS THIS "NORMAL?" I HAVE NEVER HAD THAT PROBLEM WITH ANY OTHER VEHICLE AND I HAVE FRIENDS THAT HAVE THE SAME TYPE OF VEHICLE AND THEY HAVE NEVER HAD THIS PROBLEM. I HAVE TAKEN IT BACK SEVERAL TIMES, AND THEY ARE CURRENTLY RUNNING A CONCUMPTION TEST ON IT. I HAVE HAD A PROBLEM FROM THE BEGINNING OF THE PURCHASE WITH ALIGNMENT, LEAKING IN THE BOX FROM THE RUBBER AROUND IT, THE RADIO NOT WORKING AND HAD TO BE REPLACED, PEELING ON THE FRONT DASHBOARD, AND NOW THE OIL. WE TOOK IT BACK SEVERAL TIMES BEFORE THE ALIGNMENT WAS FIXED AND THERE WAS A SQUEEKING SOUND IN THE FRONT END. IT SOUNDED LIKE SOMETHING WAS BROKEN IN THE FRONT END, ESPECIALLY PULLING IN AND OUT OF PARKING SPACES, AND WHEN TURNING OR ON THE CURVES. WE ALSO HAVE A PROBLEM WITH THE BACK RIGHT PASSENGER SEATBELT. THE PERSON SITTING IN THAT SPACE CANNOT PUT THE SEATBELT ON WITHOUT ASSISTANCE. WE FINALLY CALLED THE CUSTOMER SERVICE OF GENERAL MOTORS REGARDING THE SOUND AFTER WE HAD TAKEN IT BACK AROUND 5 TIMES AND HAD TO RENT A CAR, AND ALSO NOW WITH THE OIL CONSUMPTION. WE ARE VERY UNHAPPY AS THIS IS A FAIRLY NEW CAR, YET IT'S LIKE AN OLD RUNNED DOWN JALOPY. THEY HAVE FIXED IT SO MUCH, WE JUST DON'T FEEL SAFE ANYMORE. IS THERE ANYTHING ELSE WE CAN DO? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066005April 12, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
PULLING OUT FROM A STOP, THE TAILGATE DROPPED OPEN AND AS A RESULT OF THE CABLE ON THE RIGHT SIDE BREAKING, THE TAILGATE FELL OFF AND WAS DRAGGED ALONG BY THE LEFT SIDE CABLE SCRAPING THE RIGHT SIDE OF THE TAILGATE BADLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064459April 3, 2004
STRUCTURE:FRAME AND MEMBERS
THE REAR WINDOW FRAME IS BREAKING OFF OF THE GLASS. THE FRAME AND/OR GLASS COULD BECOME A PROJECTILE IN THE EVENT OF A CRASH. THESE STRESS FRACTURES IN THE WINDOW FRAME OCCURRED WITH THE WINDOW IN THE INSTALLED POSITION AND I FIRST NOTICED THEM ON SUNDAY MARCH 21, 2004. I HAVE ONLY REMOVED THE WINDOW ONCE AND THAT WAS OVER A YEAR AGO. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAD APPROXIMATELY 45,000 MILES ON IT WHEN I NOTICED THE FRACTURES. THIS IS AN OBVIOUS MANUFACTURER DEFECT HOWEVER WHEN I TOOK THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY. I CONTACTED GM CUSTOMER SERVICE AND WAS BASICALLY TOLD THE SAME THING. I BELIEVE THAT THIS DEFECT IS SERIOUS ENOUGH TO WARRANT A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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