CAN-AM Spyder Complaints (2019)

11 consumer complaints on file.

#11619290October 11, 2024
POWER TRAIN
The contact owns a 2019 CAN-AM Spyder RT. The contact stated while driving at an undisclosed speed, the transmission failed to shift as intended. In addition, the contact stated that the gear shifter failed to shift into neutral. The contact stated that the motorcycle was taken to the dealer and had been at the dealer since September 2023. The contact stated that the recall repair for NHTSA Campaign Number: 24V728000 (Power Train) was performed while the motorcycle was at the dealer. The contact stated that the motorcycle was picked up from the dealer and the failure reoccurred. In addition, the contact stated that the motorcycle was unsafe to ride. The manufacturer was made aware of the failure and a case was filed. The contact stated that several cases had been filed with the manufacturer regarding the failure. The failure mileage was approximately 12,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582281April 11, 2024
ELECTRICAL SYSTEM
It would not downshift or go into reverse. I have to replace the LH Multifunction switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567002January 22, 2024
POWER TRAIN
Front sprocket recall. Original defective sprocket failed at 20,000 miles. The recall replacement sprocket designed to fix the problem Failed at 12,000 miles. BRP Canam Refused to replace failed recall replacement sprocket under that recall And will not provide extended warranty for future pocket failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517038April 14, 2023
POWER TRAIN
The contact owns a 2019 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to a dealer and remained with the dealer awaiting the part for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511779March 14, 2023
POWER TRAIN
The contact owns a 2019 Can-Am Spyder F3. The contact stated received notification of NHTSA Campaign Number: 22V352000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that he had called two dealers who stated that parts were not yet available. The vehicle was taken to Daytona Fun Machines Honda Service (450 Ridgewood Ave, Daytona Beach, FL 32117) who stated that the vehicle was safe to drive until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact has not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498878December 26, 2022
SERVICE BRAKES
Multiple failures of electronic parking brake release in which pressing release button results in the parking brake light flashing repeatedly (an error indicator) and parking brake does not release. Sometimes works again after turning cycle off and back on but this is second time that has not worked and I have had to crawl under with a wrench and manually remove the cable from the holder to drive to dealer. Once released that way, the button worked again for the dealer and they insisted they couldn’t replicate, wouldn’t replace switch or servo motor despite error fault codes. Suggested slightly low battery voltage might be to blame but I use a trickle charger. Replaced battery anyway. Happened again less than 2 weeks later, in a parking lot away from home. Dangerous because you cannot move cycle without undoing the parking brake cable and then you don’t have a parking brake, which it needs because it is an automatic transmission and will roll even if in gear if the engine isn’t running. I have seen numerous reports of this problem on Can-Am Spyder message boards. Either switch is faulty or servo motor is faulty. I can’t MOVE the bike to get it home or to the dealer without taking action that temporarily fixes the problem but they won’t fix it unless it is doing it for them. Despite numerous reports of this problem. I feel there needs to be a recall of 2018 and up Spyder RT Limited models to address this issue across all owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487384October 1, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
Recall issues for the following vehicle [XXX] 2019 Can Am Spyder F3 have contacted vehicle manufacturer and dealership for an estimate on the repair of this vehicle. Manufacturer and dealership do not have components for this recall and offer no solutions to correct this situation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471699June 30, 2022
POWER TRAIN
Front belt sprocket internal gears were ground away. It didn't allow the engine sprocket to turn the pulley that drives the belt powering the rear tire. Resulted in a loss of propulsion while traveling at 55 MPH making riding to a safe location difficult, had to coast off the roadway. The attached photo is after the sprocket was removed from the bike. The pieces broken along the outside are from a gear puller during removal. The sprocket would only free spin making removal extremely difficult.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344104August 8, 2020
SERVICE BRAKES
EMERGENCY BRAKE SOMETIMES DOES NOT RELEASE AND YOU HAVE TO DISASSEMBLE IT AT THE REAR HUB TO RELEASE IT.THIS HAPPENS WHEN THE VEHICLE IS STOPPED. THIS PROBLEM HAS HAPPENED SEVERAL TIMES TO ME, I KNOW OF SEVERAL OTHER PEOPLE ALSO, DIFFERENT MODELS AND YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338776July 11, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ELECTRONIC PARKING BRAKE MALFUNCTIONS AND FAILED TO EITHER ENGAGE OR DISENGAGE. FAILURE TO ENGAGE PREVENTS THE VEHICLE FROM ROLLING AFTER STARTING AND IN GEAR. FAILURE TO ENGAGE ALLOWS THE VEHICLE TO ROLL AFTER STOPPING, TURNING THE ENGINE OFF, AND RELEASING THE MANUAL FOOT BRAKE. IN ORDER TO STABILIZE THE VEHICLE FROM MOVING IF THE EBRAKE WILL NOT ENGAGE, THE RIDER MUST RELEASE THE MANUAL FOOT BRAKE, WHILE ATTEMPTING TO PREVENT THE VEHICLE FROM ROLLING, AND PLACE A CHOCK UNDER TIRE(S). IN ORDER TO PREVENT THE RIDER FROM BEING STRANDED IF THE EBRAKE FAILS TO DISENGAGE, THE RIDER MUST STABILIZE THE VEHICLE FIRST, MANUALLY REMOVE THE REAR BRAKE SPRING, AND LOOSEN THE BRAKE CABLE NUTS TO RELEASE BRAKE CABLE TENSION. THIS REQUIRES A SPRING TOOL AND TWO 12MM WRENCHES. WHILE THIS WILL ALLOW THE RIDER TO NOT BE STRANDED, IT CREATES A HAZARD WHEN THE RIDER ARRIVES AT THEIR DESTINATION AND MUST PARK THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228808July 1, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2019 CAN-AM SPYDER RT. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE TURN SIGNALS WERE ILLUMINATED, BUT WERE NOT VISIBLE TO ONCOMING VEHICLES. THE CONTACT ALSO STATED THAT THE DAYTIME RUNNING LAMPS FAILED TO TURN OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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