Cadillac XTS Complaints (2019)

6 consumer complaints on file.

• #11772676October 21, 2026
  STEERING

  The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with NHTSA Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11665993June 10, 2025
  ENGINE, POWER TRAIN

  currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11620551October 18, 2024
  TIRES:BEAD, TIRES:SIDEWALL, TIRES

  The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11620684October 18, 2024
  SEATS, AIR BAGS

  The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11386070January 2, 2021
  SERVICE BRAKES

  BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11254679September 11, 2019
  UNKNOWN OR OTHER

  THE BACKUP CAMERA GUIDE LINES CAN BARELY BE SEEN AND IN ANY SUN LIGHT CANNOT BE SEEN AT ALL. AT NIGHT , ALL YOU CAN SEE IS WHAT LOOKS LIKE SNOW. CADILLAC SAYS IT IS A SOFTWARE PROBLEM AND THERE IS NO FIX. THIS IS A SAFETY ISSUE AND NEED TO BE ADDRESSED THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND CADILLAC REFUSES TO FIX IT

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0