Cadillac Escalade Complaints (2022)

86 consumer complaints on file.

#11732689April 21, 2026
ENGINE
I purchased Used in Jan 2026 When starting the lifters were loud and I thought was normal engine operation. Since 2/17/2026 the engine vibrated or ran rough when idling. The auto/Stop Start feature failed randomly as the engine stalled when trying to start. The car passed the recall for the 6.2 Gm L85 engine issue, but is still having issues. The dealership Val Ward Ft Myers has the car now, and is replacing the lifters. My concern is that the Lower Engine issue was not properly diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732620April 21, 2026
ENGINE
2022 Cadillac Escalade. Had the 6.2 liter engine recall done about 6K miles ago in which the engine was replaced. Now it’s back at the dealer again and needs another 6.2 liter engine. Been at the dealer for a month and GM has given them no update on when they can get another engine for it. This is insane. How am I ever supposed to be able to take my family around in this vehicle if the engines keep failing. Unfortunately I just bought this from the a dealer 6 months ago so I’m stuck with a vehicle that I do not trust… a $111,000 vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732591April 20, 2026
ENGINE
Hey, Just wanted to let you know that I took my car in for the recall service on the 6.2L engine issues, They determined my engine was fine and changed the oil to the different one. Within 6 months the engine blow while I was driving, they covered it under the recall however it is clear that the oil change is not an appropriate fix for this issue. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729538April 6, 2026
ENGINE
Purchased the vehicle 1 year ago and immediately it had oil consumption problems. Got low oil alarm after 2000 miles from the dealers oil change. Dealer told us it was within “specs”. 6 months ago we were told the 6.2 engine had a recall and a different type oil will be used. 1 month ago the engine locked up and it is now at the dealer waiting for an engine. Asked another car dealership about trading it in and they would not accept it as a trade-in because it currently has a stop sale issued. This means the vehicle is now worth nothing! Well, I have to hire Attorney to get anything for this vehicle? We paid $75,000 for it a year ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729042April 3, 2026
ENGINE
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle suddenly lost motive power and failed to respond as needed, with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer informed the contact that the failure could not be duplicated. The contact stated that the failure had recurred on several occasions, and the contact lost control of the vehicle, and the vehicle became difficult to operate. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact expressed concerns that the vehicle posed a safety hazard and was unsafe to continue driving. The approximate failure mileage was 60,645.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728563April 1, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
While driving my 2021 Cadillac Escalade on an interstate highway at approximately 70 mph with my family, including two minor children, the vehicle suddenly and without warning lost propulsion, shut off, and shifted into neutral. This occurred in active traffic and created an immediate safety hazard. A warning message appeared instructing me to restart the vehicle. After several minutes navigating traffic, I was able to restart the vehicle briefly and exit the highway. Shortly thereafter, additional dashboard alerts appeared indicating critical engine and transmission failure. After exiting the highway, the vehicle shut down completely at a traffic signal and failed to restart. The vehicle was immobilized in an active roadway until police assistance arrived to prevent a rear‑end collision and a flatbed tow was arranged. The sudden loss of propulsion at highway speed placed vehicle occupants and surrounding motorists at serious risk. The vehicle is available for inspection and was diagnosed as having a seized engine on March 9, 2026, by Diamond Cadillac in [XXX] . This failure did not occur without warning. Prior to this incident, I repeatedly reported excessive oil consumption to the selling dealer, Otto Cadillac, from whom I purchased the vehicle in April 2025 as a Certified Pre-Owned vehicle. On two separate service visits, I reported oil consumption exceeding two quarts between recommended service intervals and requested that this be documented. I was advised that the consumption was “within tolerance” and was later informed—incorrectly—that this tolerance applied to my engine configuration. Otto Cadillac performed a recall-related inspection and implemented the manufacturer-directed remedy consisting of an oil cap replacement and a change in oil viscosity to SAE 40. No mechanical repair or deeper diagnostic action was taken. The subsequent engine seizure confirms that these mitigation measures did not resolve the underlying defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725511March 19, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in August 2025, however the Cadillac dealership said there were no issues found with the L87 recall. The symptoms of today's issue - vehicle turning off while driving and does not start back up, is similar to other reports of this L87 recall and demonstrates that this recall was not accurately performed and/or remedied during the service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723318March 10, 2026
ENGINE
There was a recall on my Cadillac Escalade regarding the engine. We had the vehicle inspected in the fall and were told that our engine was not affected and was safe to operate. However, on Sunday, March 8, the engine suddenly failed while I was driving on an exit ramp with children in the car. There were no warning lights or prior indications of a problem. I took the appropriate steps to have the vehicle evaluated under the recall, yet we were still placed in a dangerous and potentially life-threatening situation due to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721576March 2, 2026
ELECTRICAL SYSTEM, ENGINE
My 2022 Cadillac Escalade Sports Platinum has shut down several times while I'm driving, and recently it started shifting into neutral on its own. I have three kids, and my whole family was in the car when this happened. Once, it shut down and shifted to neutral as I was crossing a busy street at night. I was really scared that someone might hit us because it was hard to see. I will take the SUV to the dealer for an engine inspection because of a recall. This problem is very frightening and could put lives at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719762February 22, 2026
ENGINE
My engine died 3 times so far. The first time it had 20,000 miles, I was driving on the freeway and my vehicle died. The dealer replaced the engine. The second time there was a recall for the engine, it had around 88,000 miles and the engine was replaced for a 2nd time. Note I’m at 94,000 miles and my car died on the freeway again. It has been at the dealer for more than a week and they haven’t even inspected it yet. This is definitely a safety concern, both times that it stopped I was on the freeway, things could have been much worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718688February 18, 2026
ENGINE
Engine stopped working. Dealer is replacing engine, starter and battery fuse box.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714620January 30, 2026
ENGINE
The engine suddenly stalled while I was driving on a public road, creating an immediate safety hazard. The check‑engine light came on, and the dashboard warned of zero oil pressure. I had no choice but to have the vehicle towed to a Cadillac dealership. After their inspection, I was informed that the engine had catastrophically failed and required full replacement. This failure occurred right after the recall work was completed, during which I was assured the engine was healthy and the new oil‑ viscosity procedure had been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714515January 30, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact stated that while driving 45 MPH to the dealer, the vehicle experienced reduced engine power. The vehicle was driven to the dealer and was diagnosed with engine failure. The dealer determined that the engine needed to be replaced and related the failure to NHTSA Campaign number: 25V274000 (Engine and Engine Cooling). The VIN was associated with the recall. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 37,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714091January 28, 2026
ENGINE
After receiving the recall notice, the car was taken to the dealership in Mid-November 2025 at 42,713 miles for the pico engine test. The engine passed the test and had the oil and oil filter changed to the 0-W40 oil and a new oil cap. On January 9, 2026 at approx. 43,700 miles, the engine seized while driving the freeway at approx. 70 mph. The car was towed to the same dealership who confirmed that the engine was destroyed and needed replacement. 2.5 weeks later, I received the car back where the service writer confirmed that the replacement engine was not a “ new” but instead a “re-manufactured” engine with the same 0-W40 oil. Subsequent to this, I contacted Cadillac and started the process of a repurchase. Cadillac has agreed to repurchase the car in the amount of $69,801 based on a mileage usage charge of $31,895 based on 42,713 miles. Depending on your state’s Lemon Law, I would encourage any other owner with this problem to force a repurchase of this car. There are many stories out there of these vehicles experiencing more than one engine replacement. This vehicle can not be trusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711875January 19, 2026
ENGINE
We were driving down the road and the car completely quit running I could not steer it and it was moving to a coast mode The motor locked up and it had to be replaced Since being replaced I keep hearing tapping noises in the motor and everytime I bring it in they always say there nothing wrong with my car I also stated that sometimes it cuts out or loses power but still they say nothing is wrong Now trying to trade it in has been a nightmare
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711851January 19, 2026
POWER TRAIN, ENGINE
Complete Engine failure happened while driving at slow speed. Engine recall had been completed on September 3, 2025. No replacement recomended. Complete engine failure happened on January 12, 2026. Had towed to dealership. Dealership just confirmed to me that it will need to have engine replaced on January 19, 2026. There was no sign or symptoms right before the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700422November 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Cadillac Escalade. The contact stated that the message "Low Engine Oil" was displayed prematurely. The vehicle was taken to the dealer, where an oil consumption test was performed, and the contact was informed that the vehicle had passed the oil consumption test. The contact later received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the engine had failed the recall inspection and needed to be replaced. The contact was provided with vehicle rental assistance for approximately 4 days. The dealer later informed the contact that the engine was in good condition and did not need to be replaced. The contact was concerned that the dealer had misassessed the engine condition and was placing the contact and his family at risk. The manufacturer was contacted for buy-back assistance, and a case was filed. The manufacturer later informed the contact that the dealer had been unreachable and that the buy-back assistance would not be provided. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697592November 5, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The onstar module has failed and this seems to be an ongoing issue with a lot of gm’s. My car was recently in to fix the major gm engine recall and after that my onstar stopped working. I called and they said it’s not a connectivity issue it’s a part issue. So it will have to be taken to the dealership. I pay money to have onstar and unlimited WiFi. There should be a recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697017November 2, 2025
ENGINE, SUSPENSION
1.) Loud engine ticking and clicking noise when car is in park position. 2.) Vibration in steering wheel after numerous alignment and wheel balancing services. Even purchased 4 new tires and vibration still continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696780October 31, 2025
ENGINE, POWER TRAIN, STEERING
I was driving my 2022 Cadillac Escalade when suddenly the engine shut off. Lost the ability to drive forward and steering became hard. I was close to being rear-ended as I was on the highway. Towed it to the dealer who said engine seized. Installed new engine after a month of waiting and the vehicle doesn't run right. It has a rough idle. Dealer installed incorrect oil as replacement engines were supposed to retain original oil of 0W-20. Had to make numerous trips to the dealer due to low coolant, wrong oil on a new engine and rough idle. Dealer says its fine. $100K vehicle with a rough idle is a joke!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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