Cadillac Escalade Complaints (2003)

97 consumer complaints on file.

#10744936July 30, 2015
SERVICE BRAKES
BRAKES HAVE FAILED COMPLETELY THREE TIMES BECAUSE OF FAILURE OF HYDRAULIC LINES/COMPONENTS. LAST TIME WHEN BRAKE FAILED I WAS ON A FREEWAY AND I HIT THE BRAKE TO SLOW DOWN THE CAR TO TAKE AN EXIT AND LOST COMPLETE CONTROL OF THE CAR. THANKS GOD NO DAMAGE TOOK PLACE. I AM HAVING LOT OF RUST/CORROSION/CHROME FAILURE PROBLEM WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712395April 23, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRONIC STABILITY CONTROL PROBLEM ON THE 2003 CADILLAC ESCALADE TRACTION CONTROL LIGHT COMES ON, ABS LIGHT COMES ON, SERVICE STABILITY CONTROL ALARM COMES ON. WHEN IT IS NOT ONE ALARM OR THE OTHER IT IS ALL. REPLACED HUBS, SHOCKS, SENSORS, COMPRESSOR SEVERAL TIMES, WORKED ON SYSTEM GROUNDS FOR ELECTRICAL, ETC. PROBLEM SOMETIME WILL GO AWAY FOR A FEW THOUSAND MILES THEN RETURNS. CADILLAC MECHANICS STUMPED.STARTED WHEN VEHICLE HAD ALMOST 80,000 MILES NOW HAS 146,000 AND IT IS CONSTANT PROBLEM AND LARGE AMOUNTS OF MONEY. SEEMS PROBLEM CANNOT BE FIXED AND I DO NOT WANT TO SPEND MORE MONEY ON IT..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703209April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. WHILE DRIVING AT 25 MPH, THE CONTACT NOTICED SMOKE EMITTING FROM UNDERNEATH THE CUP HOLDER. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE PART BENEATH THE CUP HOLDER HAD MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10672479January 14, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE INSTRUMENT PANEL MALFUNCTIONED FAILING TO DISPLAY ANY READINGS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672118January 13, 2015
STRUCTURE, WHEELS, STEERING, FUEL/PROPULSION SYSTEM
CHROME LINING OF WHEELS HAS BEEN PEELING FOR YEARS. WHEN FIRST APPEARED FACTORY REP FROM CADILLAC/GM INSPECTED CAR AND STATED ONLY COSMETIC (CAR WAS STILL UNDER WARRANTY). MY CONCERN WAS THAT IT WOULD EVENTUALLY GO INTO THE INTERFACE OF THE TIRE AND WHEEL. I HAVE COMPLAINED TO GM SEVERAL OCCASIONS. IT HAS. BEEN BROUGHT BACK TO DEALER NUMEROUS TIMES WHERE IT HAS BEEN ACKNOWLEDGED TO BE A PROBLEM AND THAT THEY HAD A FIX. THIS FIX WAS PERFORMED NUMEROUS TIMES AT DEALER AND OTHER TIRE DEALERS, MR TIRE AND GOODYEAR. ALL OF THE TIRE DEALERS HAVE KNOWLEDGE OF THE ISSUE RIGHT AWAY. THE ISSUE IN ALSO NOTED MANY TIMES ON THE INTERNET. WE CAN CHECK PRESSURE AND LOAD TIRES TO SPECS GO ON A RIDE ON HIGHWAY AND FEEL SOME LOSS OF STEERING AFTER A HUNDRED MILES. THEN NEED TO ADD PRESSURE. THIS IS A CHRONIC ISSUE WITH ACUTE INSTANCES THAT HAS POTENTIAL OF CREATING AN AUTOMOBILE ACCIDENT ESPECIALLY AT HIGHWAY SPEEDS. DEALER WANTS $1000.00 PER WHEEL TO REPLACE PLUS LABOR. GM NOT INTERESTED IN ANY FINANCIAL HELP OR ACKNOWLEDGEMENT, CASE # 71-1423629281 (JANUARY 13, 2015). THEY STATED THAT THEY "HAVE TO FOLLOW COMPANY GUIDELINES", THAT THE "ISSUE IS TRICKY BECAUSE I HAVE CALLED NUMEROUS TIMES IN THE PAST BUT THERE IS NO RECALL", "THE YEAR OF MY VEHICLE PRECLUDES ANY FIX", "OUR GUIDELINES ONLY COVER UP TO 8 YEARS" ...... PLEASE HELP. THIS IS A KNOWN ISSUE WITH A FIX THAT DOES NOT LAST (AND I HAVE TO PAY FOR), AND HAS THE POTENTIAL TO CAUSE LOSS OF STEERING AND AN EVENTUAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662912December 8, 2014
SERVICE BRAKES
BRAKE PEDDLE WENT TO THE FLOOR. DEALER DIAGNOSED RUSTED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643736October 9, 2014
SERVICE BRAKES
I WAS DRIVING HOME FROM WORK AND WHEN I BRAKE THE PEDAL WENT ALL THE WAY TO THE FLOOR, I HAD NO BRAKES WHAT SO EVER, LUCKY ME I WAS CLOSE TO HOME, IT LOOKS LIKE THE BRAKE LINES IS BROKE, I HAVE A POOL OF BRAKE FLUID IN MY DRIVE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633654September 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL, AND THE OIL GAGES DISPLAYED INACCURATE READING LEVELS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE INSTRUMENTAL PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627381August 22, 2014
ENGINE, FUEL SYSTEM, GASOLINE
WHEN ACCELERATING INTO TRAFFIC, THE ENGINE LOOSES POWER AND THE "TRACTION CONTROL MESSAGE" COMES ON. THE CAR COMES TO A STOP. WHEN YOU LIFT YOUR FOOT OFF THE ACCELERATOR THE MESSAGE GOES OUT AND WHEN YOU PRESS THE ACCELERATOR, THE ENGINE ENGAGES. IT HAPPENS 2 TO 3 TIMES A WEEK AND IS VERY DANGEROUS WHEN IT HAPPENS WHEN PULLING INTO TRAFFIC. THE CAR BEHIND ALMOST RAMS ME AND I AM IN A DANGEROUS POSITION WITH MERGING TRAFFIC. I HAVE TAKEN IT TO A GM DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO FIND A CODE FOR THIS OR TO SOLVE THE PROBLEM. IT IS A DANGEROUS SITUATION AS YOU NEVER KNOW WHEN IT IS GOING TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610072July 12, 2014
SERVICE BRAKES
I HAD JUST LEFT MY HOME AND AT THE FIRST STOP SIGN THE BRAKES FAILED, THE PEDAL WENT TO THE FLOOR, USED EMERGENCY BRAKE TO STOP. RETURNED HOME AND FOUND BRAKE FLUID COMING FROM THE LEFT FRONT FRAME AREA UNDER THE MASTER CYLINDER. PULLED WHEEL OFF AND THE STEEL BRAKE LINE HAD RUPTURED. ALL BRAKE LINES SEVERELY RUSTED. NOT SAFE TO DRIVE. I HAVE FOUR OTHER CARS AND NONE HAVE BRAKE LINES RUSTED LIKE THESE. SUSPECT MATERIAL USED TO MAKE BRAKE LINES NOT TO SPECIFICATION RESULTING IN SEVER CORROSION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609048July 8, 2014
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE IT APPEARS THE VEHICLE SPEED IS NOT RESPONDING TO THE ACCELERATOR. YOU PUSH DOWN ON THE ACCELERATOR TO INCREASE SPEED WHILE IN TRAFFIC AND NOTHING HAPPENS. THIS HAS OCCURRED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE ON JUNE 17 OF THIS YEAR. DEALER STATES THERE ARE NO CODES OR HISTORY OF CODES IN THE VEHICLES COMPUTER. LEFT IT THERE FOR A DAY BUT THEY COULD NOT REPRODUCE THE PROBLEM. WHAT NOW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596892June 8, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
IN STARTING TO ACCELERATE, THE TRACTION CONTROL LIGHT COMES ON AND THE CAR LOOSES POWER SIGNIFICANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594960May 29, 2014
ELECTRICAL SYSTEM
MY BLOWER MOTOR IS STAYING ON CONTINUOUSLY AND THE SMELL OF PLASTIC BURNING IN THE VEHICLE. I WAS TOLD BY A MECHANIC IT IS A BLOWER MOTOR CONTROL MODULE SHORTAGE FROM THE FACTORY. I HAVE FOUND THIS AS A RECALL ON SOME 2003-2006 CADILLAC ESCALADES BUT MY VIN IS NOT ON THE RECALL THEY SAY IT IS A FIRE HAZARD. I WAS THINKING THAT MINE SHOULD ALSO BE ON THE RECALL LIST.MAYBE THEY MISSED MINE FOR SOME REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578672April 9, 2014
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
AFTER APPROXIMATELY 1 YEAR THE TRUCK STARTED RELEASING THE BRAKES ON ITS OWN WHILE DESCENDING A MOUNTAIN AND HAD TO REAPPLY TO ENGAGE FOR BRAKES TO WORK THIS HAS HAPPENED AT LEAST 10 TIMES SINCE WE BOUGHT THE TRUCK. ITS WAS INSPECTED AT THE DEALERSHIP WHERE IT WAS BOUGHT AND NOTHING WAS EVER DONE . I WAS TOLD IT WAS NORMAL FOR THIS TO OCCUR AND NOTHING WAS WRONG WITH THE TRUCK. OTHER ISSUES ARE THE ELECTRICAL IN THE DASH HAS SHORTS AND SOMETIMES THE A/C DOES NOT WORK AND COMES ON BY ITSELF. THE GAUGES ,SPEEDOMETER AND FUEL GAUGE DO NOT WORK ANYMORE AND THE AIR BAG LIGHT STAYS ON . THIS TRUCK WAS PURCHASED WITH ZERO MILES ON IT AND PURCHASED FOR OVER $ 70,000 AND NOW ONLY HAS 103,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556458December 18, 2013
SERVICE BRAKES
DRIVING HOME FROM WORK ON A SLIGHTLY ICY ROAD, THE CAR AHEAD OF ME WAS COMING TO A STOP. I HIT MY BRAKES, BUT THE GROUND WAS A LITTLE SLICK SO THE ABS KICKED ON. I PUSHED THE PEDAL HARDER, THERE WAS A POP NOISE, AND MY BRAKE PEDAL WENT TO THE FLOOR. THE BRAKE WARNING CHIME CAME ON, ALONG WITH A MESSAGE THAT SAID "SERVICE BRAKING SYSTEM" IN THE DIC ON THE INSTRUMENT PANEL. MY BRAKES WERE NO LONGER FUNCTIONAL, AND I NARROWLY AVOIDED HITTING THE CAR IN FRONT OF ME. I HAD A DASH CAM RUNNING AT THE TIME, AND CAPTURED A VIDEO OF THE INCIDENT, WHICH I HAVE PUT ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VE6GQFIWQ_A I WAS ABLE TO PULL INTO A PARKING LOT UP THE ROAD, AT WHICH POINT I POPPED THE HOOD AND SAW A PUDDLE OF BRAKE FLUID DIRECTLY UNDER THE MASTER CYLINDER. WHEN A FRIEND ARRIVED TO GIVE ME A RIDE HOME, I HAD HIM PUSH THE BRAKE PEDAL SO I COULD SEE WHERE THE FLUID WAS ESCAPING. IT WAS COMING FROM A SPLIT IN ONE OF THE BRAKE LINES UNDER THE MASTER CYLINDER (ALSO ON YOUTUBE): HTTPS://WWW.YOUTUBE.COM/WATCH?V=MUDTDMZLA2U I NOTED THAT ALL OF THE BRAKE LINES THAT I COULD SEE LOOKED EXTREMELY CORRODED, AND DECIDED TO FILE A COMPLAINT ONCE I SAW THAT IT WASN'T A FREAK INCIDENT AND THAT MANY OTHERS HAVE HAD SIMILAR PROBLEMS WITH THEIR GM TRUCKS / SUVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555665December 11, 2013
CHILD SEAT
[XXX] PARENT WAS DROPPING STUDENT OFF AT SCHOOL (WESTWIND ELEMENTARY) AND STAFF NOTICED A 2 YEAR OLD NOT ON A CAR SEAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538052August 30, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SHE APPLIED THE BRAKES TO AVOID A VEHICLE PULLING INTO HER LANE BUT THE VEHICLE CONTINUED TO MOVE FORWARD AND THEN SKIDDED. THE VEHICLE FINALLY CAME TO A STOP AND THE STABILITY SYSTEM DISABLED AS THE BRAKE LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE HOME AND ONCE PARKED, SHE NOTICED THERE WAS PUDDLE OF BRAKE FLUID UNDER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT FOUND THAT THE BRAKE LINES SUFFERED FROM SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,337.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526337July 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE ENGAGED INTO REDUCED ENGINE POWER MODE WHILE AND STALLED. THE FAILURE WAS A RECURRING ISSUE. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES OVER THE COURSE OF FOUR YEARS BUT THEY WERE NEVER ABLE TO REPAIR THE VEHICLE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525822July 19, 2013
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR AND SUBSEQUENTLY LOST ALL BRAKE FLUID. CAUSE WAS A CORRODED REAR, STEEL (HARD) BRAKE LINE ALONG THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524178July 10, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2003 CADILLAC ESCALADE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STABILITY CONTROL AND REDUCED ENGINE POWER WARNING MESSAGES ILLUMINATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS UNDETERMINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.\
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac Escalade