Cadillac Escalade Complaints (2000)

71 consumer complaints on file.

#10134209September 23, 2005
VEHICLE SPEED CONTROL
DT: 2000 CADILLAC ESCALADE. THE CONSUMER STATED THERE WAS A PROBLEM ON THE HIGHWAY. THE VEHICLE BEGAN TO ACCELERATE. WHEN THE CONSUMER PULLED OVER THEY HAD TO PUT IT INTO NEUTRAL AND TURN IT OFF. THE VEHICLE WAS THEN TOWED. THE DEALERSHIP STATED IT WAS THE THROTTLE GASKET. THE VEHICLE JUST HAD THE 30,000 MILE CHECK UP TWO WEEKS AGO. THERE WERE NO PROBLEMS AT THIS TIME. THERE WERE NO WARNING LIGHT BEFORE THIS AND THERE WAS NO INDICATION THAT THIS WAS GOING TO HAPPEN.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134772August 30, 2005
SEATS
WHILE DRIVING I LEANED BACK ON THE SEAT AND THE LOWER LEFT FRONT OF SEAT PULLED UP ABRUPTLY, IT CAUSED ME TO ALMOST HAVE AN ACCIDENT. WHEN I CHECKED OUT WHAT HAD HAPPENED , THE SEAT TRACK THAT ATTACHES THE BOTTOM OF THE SEAT TO THE GLIDE RAILS PULLED THROUGH THE BOLT AND SNAPPED OFF. I HAVE CONTACTED GM ABOUT REPLACEMENT , THEY SAID THEY WILL GET BACK TO ME . THE PART NEEDS TO BE REPLACED WITH A NEW ONE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10131384August 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2000 CADILLAC ESCALATE. THE ABS WILL ACTIVE AT LOW SPEEDS. THE PROBLEM FIRST STARTED OCCURRING IN JUNE 2004. THIS WILL HAPPEN AT SLOW SPEEDS, AT 10 MPH AND UNDER. THE BRAKES WILL ALLOW THE VEHICLE TO DRAG FURTTHER THAN NECESSARY BEFORE STOPPING. THE CONSUME TTOK N IT TO THE DEALERSHIP FOR THIS PROBLEM AT LEAST 6 TIMES. HAD THE FRONT BRAKES REPLACED TWICE, AND BOUGHT FOUR NEW TIRES. TSB 02-05-25-006A WA SISSUE DFOR THE ANTI LOCK ACTIVATION AT LOW SPEEDS. THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HER THAT IT WAS NOT UNDER WARRANTY. THE CONSUMER FELT THIS WASX A MANUFACTURER'S DEFECT AND THAT THE MANUFACTURE SHOULD PAY FOR THE REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113977March 12, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 2000 ESCALADE STARTED HAVING A STRONG GAS SMELL FROM THE REAR OF THE VEHICLE. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE RESULT WAS THE VEHICLE HAD A CRACKED GAS TANK ON THE TOP. THIS VEHICLE HAS BEEN GARAGE KEEP FOR THE PAST 2 YEARS THAT I HAVE HAD THE VEHICLE WITH AN ELECTRIC HOT WATER HEATER RIGHT BESIDE THE VEHICLE. THE FUMES COULD HAVE EXPLODED WHILE DRIVING OR JUST SITTING IN OUR GARAGE. HAS THIS HAPPENED TO OTHERS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074387May 27, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
BOTH WHEELS HITS THE UNDERCARRIAGE OF THE VEHICLE WHEN THE FOUR WHEEL DRIVE WASS ACTIVATED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064856March 25, 2004
VEHICLE SPEED CONTROL
VEHICLE WAS HAVING A PROBLEM WITH SUDDEN ACCELERATION. WHILE PULLING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY TOOK OFF IN REVERSE AND HIT A POLE. DRIVER PUT VEHICLE IN DRIVE AND AGAIN IT BEGAN TO ACCELERATE AT A HIGH RATE OF SPEED. PROVIDE FURTHER ANY ADDITIONAL DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054657January 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 ESCALADE SUV FUEL PUMP-THREE WIRES INSIDE BURNING AND MELTING TOGETHER-MY MECHANIC SHOP HAS PART AND OTHER ONES THAT HE HAS REPLACED-WE FEEL THAT ONE DAY THERE WILL BE AN EXPLOSION IN FUEL TANK-SPOKE WITH ONE OF YOUR INVESTAGATORS A FRANK BARRIS WHO TOLD ME TO REPORT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054304January 16, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING MY CADILLAC ESCALADE (YR. 2000) TO A BUSINESS MEETING THE HEATED DRIVER SEAT WAS ON AND BURNED THROUGH THE LEATHER AND BURNED ME AS WELL. I HAD TO DO AN EMERGENCY PULL OFF ON THE SHOULDER OF THE ROAD IN ORDER TO AVOID GETTING BURNED SEVERELY. I ALMOST WRECKED MY VEHICLE INTO ONCOMING TRAFFIC BECAUSE THE HEAT WAS SO INTENSE THAT I HAD TO LIFT BY BOTTOM OFF THE SEAT WHILE DRIVING APPROXIMATELY 35-45 MILES PER HOUR. I TOOK MY VEHICLE DIRECTLY TO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY STATED THAT THEY HAVE NEVER SEEN A HEATED SEAT GET THAT HOT BEFORE ON ANY VEHICLE TYPE. THE SERVICE DEPARTMENT EXPLAINED THAT THE CAUSE WAS A SHORT IN THE HEATER BUT A SHORT IS SUPPOSED TO AUTOMATICALLY TURN OF THE HEATER. THEY ESTIMATED THE HEATER GOT UP TO 140-150 DEGREES IN ORDER FOR IT TO BURN THE LEATHER SEAT. I CONTACTED CADILLAC TO SEE IF THERE WAS A RECALL ON THE SEAT AND THEY STATED THEY HAD NO RECALLS ON 2000 CADILLAC ESCALADES FOR THE HEATED SEATS. I SIMPLY REQUESTED FOR THEM TO COVER THE COST OF REPLACING THE SEAT BUT THEY STATED THAT MY WARRANTY AND CONTRACT DID NOT COVER THAT TYPE OF MALFUNCTION. NOW I AM AFRAID FOR ANY OF ALL THE OTHER HEATED SEATS (PASSENGER AND BACK SEATS) TO BE TURNED ON. *CB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10029701July 18, 2003
AIR BAGS
THE DRIVER LOSS CONTROL OF THE VEHICLE AND ROLLED OVER, AND AIRBAGS THE AIR BAGS FAILED TO DEPLOY, AND THE DRIVER SUFFERED INJURIES. PH *CB *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10029400July 15, 2003
AIR BAGS
DRIVER LOST CONTROL AND VEHICLE ROLLED OVER BUT AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES. *MR *CB *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10020510May 23, 2003
STEERING
WHILE TRAVELING ABOUT 65 MPH THE STEERING WENT OUT AND LIGHTS WERE FLICKING ON AND OFF ON THE DASHBOARD. THIS INCIDENT HAPPEN MORE THAN ONCE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012226April 1, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, AIR BAGS, STRUCTURE
THE TRUNK FLOODED, THE DOOR LOCK ON THE DRIVER SIDE MALFUNCTIONED AND THE LOCK WOULD NOT OPEN TO CLOSE THE DOOR. THE CONSUMER'S DAUGHTER LOSS CONTROL OF THE VEHICLE AND THE AIR BAG DID NOT DEPLOY. *MR SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010601March 17, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:MOUNTING
FUEL TANK LEAKS, HAS BEEN REPLACED TWICE, I STARTED COMPLAINING AFTER THE FIRST MONTH AFTER THE PURCHASE OF THE VEHICLE. IT WOULD LEAK OVER 1/2 GALLON OF FUEL. GM AND DEALERSHIP KEEP MAKING EXCUSES OF THE PROBLEM AND THE ODOR. I HAVE TAKEN THE VEHICLE IN OVER 7 TIMES IN 3 YEARS FOR THE ODOR AND LEAKING FUEL. THIS HAS TAKEN ME AWAY FROM WORK AND NUMEROUS HOURS IN SCHEDULING FOR REPAIRS. I AM CONSTANTLY WORRIED ABOUT MY SAFETY IN THIS VEHICLE. I AM CURRENTLY IN A LAW SUIT WITH GM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006207February 14, 2003
STRUCTURE:BODY:DOOR, STRUCTURE, AIR BAGS
THE TRUNK FLOODED DURING A HEAVY RAIN FALL. THE PASSENGER DOOR LOCK HAD MALFUNCTIONED AND THE SEAL AROUND THE BACK DOOR HAD COME APART. THE CONSUMER'S DAUGHTER WAS IN A ROLLOVER ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10004423February 6, 2003
AIR BAGS
THE CONSUMER HAD AN ACCIDENT THE AIR BAG DIDN'T DEPLOY. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004552February 5, 2003
AIR BAGS:FRONTAL
CONSUMERS DAUGHTER LOST CONTROL OF THE VEHICLE RESULTING IN A ROLL OVER, AND THE AIR BAGS FAILED TO DEPLOY. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10003652January 13, 2003
SUSPENSION:REAR
CONSUMER STATED WHILE DRIVING, THERE IS A LOUD NOISE COMING FROM THE REAR SUSPENION CAUSING A DISTRACTION. PLEASE PROVIDE ANY ADDITIONAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001710December 31, 2002
AIR BAGS
WHILE DRIVING AT 30 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND AIRBAGS DID NOT DEPLOY. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8017313August 27, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING AT 35MPH ON FLAT SURFACE AND NO WARNING HEADLIGHTS WENT OUT AND DID NOT COME BACK ON. IT COULD HAVE CAUSED AN ACCIDENT. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764523July 21, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OCCASIONALLY WHEN APPLYING THE BRAKES, THE BRAKES LOCK UP AND THE CAR BEGINS TO SLIDE. THIS STARTED A FEW MONTHS AFTER BUYING THE CAR -- IT WAS RETURNED TO THE DEALER -- THIS HAS HAPPENED OVER AND OVER AGAIN-- EXAMPLES: BRAKING SUDDENLY ON ROUGH ROAD ("THE WASHBOARD EFFECT"), BRAKING ON WET PAVEMENT WHILE DRIVING SLOWLY THROUGH A MALL PARKING LOT - BRAKING AFTER LEAVING A CAR WASH -- BRAKING AT A STOP SIGN, BRAKING SUDDENLY ANYTIME -- NATURALLY THIS IS VERY SCARY -- I DO NOT WANT ANYONE (HUSBAND, CHILDREN) TO DRIVE THE CAR EXCEPT MYSELF AS I HAVE BECOME ATTUNED TO THE PROBLEM AND AM CONSTANTLY AWARE THAT IT MIGHT HAPPEN -- I HAVE REPEATEDLY TAKEN THE CAR TO THE DEALER (I HAVE THE FORMS) MY HUSBAND ALSO HAD A MEETING WITH THE OWNER, JOHN SKINNER -- THEY ADJUST THE BRAKES AND THEN TELL ME THAT I WILL JUST HAVE TO LIVE WITH THE PROBLEM - -I AM AWARE OF OTHERS WHO HAVE HAD THIS SAME PROBLEM -- I WAS WONDERING IF A RECALL MIGHT BE A POSSIBLITY -- WE HAVE KEPT ALL THE RECORDS WHERE WE HAVE TAKEN THE CAR BACK REPEATEDLY WITH THIS SAME PROBLEM-- THE LAST TIME I WENT, THEY ACTUALLY CHARGED ME TO ADJUST THE BRAKES (ALTHOUGH THIS REALLY DOESN'T HELP -- WITHIN A FEW DAYS IT HAD HAPPENED AGAIN) --I WAS TOLD THAT CADILLAC WAS AWARE OF THIS PROBLEM AND IT HAD BEEN FIXED ON THE NEWER MODELS OF ESCALADES- NOW MY ORIGINAL DEALER HAS SOLD THE CADILLAC PART OF HIS DEALERSHIP AND I AM GOING TO HAVE TO DEAL WITH A NEW OWNER -- I WOULD APPRECIATE ANY HELP OR FEEDBACK YOU COULD GIVE ME ON THIS MATTER. I LIVE OUT ON A LAKE AND HAVE TO DRIVE MY CHILD INTO SCHOOL AND ACTIVITIES SEVERAL TIMES A DAY AND PURCHASED THE CAR TO BE A SAFE MODE OF TRANSPORTATION FOR US. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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