Cadillac Escalade Complaints (1999)

39 consumer complaints on file.

#8009246May 6, 2002
FUEL SYSTEM, OTHER
FUEL GAUGE WAS INADEQUATE TO THE AMOUNT IN THE FUEL TANK. VEHICLE HAS A 25 GALLON TANK, AND WOULD EMPTY IN 200 MILES TO A FULL TANK. THE SUM PUMP (PULLS THE GAS TO THE TANK) BROKE COMPLETELY AND WAS LYING AT THE OF THE TANK. DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006203March 22, 2002
SEAT BELTS:FRONT:ANCHORAGE
UPON PURCHASING VEHICLE DEALER REFUSED TO INSTALL NECK EXTENTION SINCE DECEMBER 2001. THERE ARE RECALLS 99 V 141 000MANUFACTURER'S RECALL 9196, AND RECALL AND 00 V 122 000/ MANUFACTURER'S RECALL 10497. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005132March 6, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DUE TO DESIGN AND MOUNTING CONNECTION, BATTERY IS DISCONNECTING, THIS PROBLEM HAS CAUSED THE BATTERY TO EXPLODE, ON ONE OCCASION VEHICLE LOST ALL POWER WHILE DRIVING, ON ANOTHER OCCASION THIS CAUSED BATTERY TO NOT HOLD CHARGES. CONSUMER STATES WHEN RETURNING FROM TRIPS, THE BATTERY IS DEAD THE NEXT DAY, IN EVERY INSTANCE THE BATTERY IS DEAD BECAUSE IT NO LONGER WAS ABLE TO HAVE CONTINUOUS CONNECTION TO THE CABLE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745420May 16, 2001
SUSPENSION:FRONT
WE PURCHASED A 99 ESCALADE CADILLAC UNDER A MISLEADING ASSUMPTION OF CONDITION OF VEHICLE. THE VEHICLE IMMEDIATELY HAD SEVERE VIBRATION IN STEERING AND SUSPENSION WHILE DRIVING BETWEEN THE SPEEDS OF 60 - 85 MPH. THE VEHICLE WAS IMMEDIATELY RETURNED TO THE GM DEALER SEVERAL TIMES FOR REPAIRS. 12+ SETS OF TIRES WERE REPLACED IN JUST ONE DAY. THERE FINAL STATEMENT WAS THAT ALL THE GOODYEAR TIRES DESIGNED FOR THIS VEHICLE WOULD NOT ALIGN UP. A NEW TRANSMISSION WAS REPLACED. THE BRAKES WERE REPLACED AND REPAIRED SEVERAL TIMES. THE BODY ELECTRICAL WAS REPAIRED. THE ENGINE ELECTRICAL WAS REPAIRED. DOOR PANELS (LEFT & RIGHT) WERE REPLACED. THE FORWARD SEATS, CONSOLE & DASH WAS REPLACED. BRAKES FAILED SEVERAL TIMES AND ARE CURRENTLY BAD. MAJOR VIBRATION AND SHAKING FROM DAY ONE MAY, 1, 2001. THE VEHICLE VIBRATES DURING HIGH RATE OF SPEEDS. THIS VEHICLE IS VERY DANGEROUS AND IS UNSAFE. GMC HAS BEEN CONTACTED BY OUR ATTOURNEYS. I HAVE HAD SEVERAL CONVERSATIONS WITH MS NADINE WILLIAMS, GM ATTOURNEY. THE CBBB HAS FILED 2 CASES AGAINST GM RESULTING WITH STILL NO ANSWERS OR FAIR SETTLEMENTS. THE BRAKES, TIRES, SUSPENSION AND UNKNOWN PROBLEMS STILL EXIST. THE VEHICLE IS CURRENTLY AT THE DEALERS AGAIN BEING REPAIRED FOR BRAKES, ROTORS, VIBRATION, TIRES AND ALIGNMENT AND SUSPENSION PROBLEMS. WHAT DO WE DO??? WE HAVE NO HELP BUT ARE STILL DRIVING A VERY DANGEROUS TOP OF THE LINE VEHICLE. WE HAVE PURCHASED SEVERAL VEHICLES FROM GM OVER THE PAST 15 YEARS. GM WILL NOT AND CANNOT REPAIR THIS VEHICLE. BREACH OF WARRANTY. WE ARE CURRENTLY FILING SUIT AGAINST FENDER CADILLAC AND GENERAL MOTORS. PLEASE RESPOND. PLEASE HELP. ANY INFO WOULD BE GREATLY APPRECIATED FROM MY 8 MONTH PREGNANT WIFE, MY DAUGHTER, MY SON AND MYSELF. THANK YOU. SINCERELY AT AUGH. FRANCIS GAY. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887599May 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE MASTER CYLINDER FAILS TO WORK PROPERLY. WAS APPLYING BRAKES TO STOP, AND BRAKE PEDAL WENT TO FLOOR. THIS CAUSED A GREATER STOPPING DISTANCE THAN USUAL. BRAKE WOULD NOT HOLD PRESSURE. TOOL TO DEALERSHIP AT LEAST 4 TIMES FOR MASTER CYLINDER. WAS ONLY REPAIRED TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741224February 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HESITATES AND THEN CLUNKS INTO GEAR WHEN ACCELERATING FROM A FULL STOP. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR BUT THEY WERE UNABLE TO FIX THE PROBLEM. THEY INFORMED ME THAT CADILLAC WAS AWARE OF THIS PROBLEM AS IT SEEMS TO BE INHERENT, BUT AS OF YET THEY DO NOT HAVE A SOLUTION AND I SHOULD CALL THEM BACK IN ABOUT ONE MONTH FOR A PROGRESS UPDATE. I HOPE THIS IS TRUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880696February 15, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP WENT OUT WHILE DRIVING AND VEHICLE STOPPED, WITHOUT WARNING. THIS PROBLEM HAS HAPPENED AT LEAST 5 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878004January 11, 2001
SEAT BELTS:FRONT:WEBBING
THIS VEHICLE DESIGNED PASSENGER'S SIDE SEAT BELT CAUSED INJURIES TO PASSENGER WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE. DEALER HAS BEEN CONTACTED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#736222November 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869366September 1, 2000
TIRES:TREAD/BELT
PE-00-020; ORIGINAL EQUIPMENT ON A 1999, CADILLAC ESCALADE, TIRE SIZE 16 INCH, DOT NUMBER NOT AVAILABLE. TWO SETS OF FIRESTONE TIRES WERE REPLACED DUE TO TREAD SEPARATION OCCURRING ON ALL FOUR TIRES. ALSO, WHEN DRIVING THERE WAS VIBRATION WITHIN THE FRONT END AND VEHICLE WAS SHAKING. FIRST SET OF TIRES HAD 16 THOUSANDS MILES ON THEM, SECOND SET HAD 12 THOUSAND MILES ON THEM. *AK ALL 4 TIRES WERE REPLACED IN MARCH. FAILED AGAIN BY JULY AND REPLACED AGAIN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861969May 16, 2000
SUSPENSION:FRONT
WHILE TRAVELING VEHICLE DRIFTED FROM LEFT TO RIGHT. DEALER HAS REPAIRED VEHICLE TEN TIMES, BUT PROBLEM CONTINUED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860984April 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM
WHILE DRIVING VEHICLE WOULD STALL UNEXPECTEDLY WHICH COULD CAUSE A CRASH. DEALER REPLACED FUEL PUMP. BUT PROBLEM WAS STILL OCCURRING. ALSO, DEALER SAID THAT CONSUMER NEEDED TO REPLACE ELECTRICAL PARTS, AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859881April 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING ALONG AT 75 MPH ENGINE AND TRANSMISSION SHUT DOWN WITHOUT ANY KIND OF WARNING. THIS HAPPENED TWICE IN THE LAST TWO WEEKS. VEHICLE WAS TOWED TO THE DEALERSHIP. DEALERSHIP REPLACED THE ECM TWICE, BUT THE PROBLEM CONTINUED . *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858747March 17, 2000
SEATS
DEALER HAS WELDED THE DRIVER'S SEAT TO THE FRAME IN FOUR DIFFERENT PLACES. IN ADDITION, THE VEHICLE HAS HAS SEVERAL MAJOR PROBLEMS. PLEASE PROVIDE FURTHER DETAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857505February 24, 2000
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
MOUNTING BRACKETS ON UPPER CONTROL ARM ARE OUT OF POSITION, CAUSING VEHICLE TO DART TO THE LEFT OR TO THE RIGHT.PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718027January 29, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE PULLS TO THE RIGHT OR LEFT UPON BRAKING. I'M IN MY 2ND ESCALADE AND THE 1ST ONE HAD THE SAME PROBLEM. WITH BOTH VEHICLES THERE HAS BEEN NINE ATTEMPTS TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713825October 25, 1999
SUSPENSION:FRONT
SHORTLY AFTER PURCHASE WE TRAVELED TO FLORIDA, WE COULD NOT CONTROL OUR VEHICLE AT SPEEDS IN EXCESS OF 50 MPH. FLORDIA DEALER..DEMITT CADDLIAC OF CLEARWATER FLORIDA STATED THE FRONT END WAS NOT ALIGNED AND ADJUSTED SAME . IT WAS NOT DONE PROPERLY AND WE CUT OUR VACATION SHORT TO RETURN OUR VEHICLE TO BE SERVICED AT THE DEALERSHIP OF PURCHASE. THEY REALIGNED SAME AS IT WASN'T DONE RIGHT IN FLORIDA. CADALLIC ALSO RE IMBURSED ALL OUR TRAVEL EXPENSE OF $380.00. TWO MONTHS LATER AFTER ANOTHER EXTENDED SUSTAINED HIGH SPEED ROAD TRIP WE NOTICED THE FRONT END WAS NOT RIGHT AGAIN. AGAIN BACK TO THE DEALER..ANOTHER FRONT END ADJUSTMENT AND TIRE REPLACEMENT DUE TO MISALIGNMENT. ANOTHER ROAD TRIP AT SUSTAINED SPEEDS A COUPLE MONTHS LATER THE FRONT END PROBLEM RE OCCURED. THEY ALIGHNED SAME AGAIN AND WHEN ASKED WHY IT DOES NOT SAY IN ALIGHENMENT THEY SAID "WE DON'T KNOW". WE ARE IN OUR 50'S..DO NOT DRIVE OFF ROAD..NO POTHOLES..NO CURBS. DEFECT SHOWS ON LONG TRIPS AT SUSTAINED HIGH SPEEDS OF 60 TO 80 MPH. ALL THIS IS RECORDED AT THE FLORIDA DEALERSHIP AND THE WOODBURY DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847829September 15, 1999
POWER TRAIN:DRIVELINE:DRIVESHAFT
WAS TRAVELING AT APPROXIMATELY 35-40MPH THE FRONT DRIVESHAFT TORE THOUGH THE OIL PAN/TRANSMISSION & ELECTRICAL SYSTEM. HAD NO POWER OR CONTROL OF VEHICLE. VEHICLE WAS COMPLETELY DISABLED. HAD IT TOWED TO DEALER. VEHICLE HAD 600 MILES - SEVEN DAYS OLD; GM REPLACED VEHICLE AT NO COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846523September 2, 1999
SUSPENSION:FRONT
WHILE DRIVING THE VEHICLE IT PULLED TO LEFT UNEXPECTEDLY. THIS MAY RESULT IN A CRASH. BEEN TO DEALER 5 TIMES. DEALER COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. CURRENTLY, DEALER SAID IT WAS THE CHARATERISTIC OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Cadillac Escalade