Buick Rendezvous Complaints (2003)

281 consumer complaints on file.

#10245503October 15, 2008
FUEL SYSTEM, GASOLINE:STORAGE, FUEL SYSTEM, GASOLINE
THERE IS A RECALL - INVESTIGATION # EA 07-006 THAT DESCRIBES A GAS LEAK NEAR THE INLET OF THE GAS TANK. I SMELL GAS FUMES IN MY GARAGE EVERY DAY AFTER FILLING UP THE TANK AND THERE IS RESIDUE UNDER THE TANK INLET ON THE FLOOR OF THE GARAGE. I TOOK THE VEHICLE TO THE BUICK DEALER ON 10/4/08 AND THEY INDICATED THERE WAS NO EVIDENCE OF CRACKS AND THIS VEHICLE WAS NOT PART OF THE RECALL. I AM STILL HAVING THE PROBLEM AND THE DEALER HAS PROVIDED NO REMEDY. THERE IS GAS RESIDUE ALONG THE SIDE OF THE TANK. WHAT CAN I DO? SO FAR THE DEALER HAS DONE NOTHING BUT INSPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242488September 16, 2008
ELECTRICAL SYSTEM, VISIBILITY:REAR WINDOW WIPER/WASHER, SERVICE BRAKES, HYDRAULIC, STEERING
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2007, THE CONTACT NOTICED A LOUD NOISE WHEN MAKING LEFT TURNS. THE DEALER STATED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND WAS REPAIRED FOR FREE. TWO MONTHS AFTER THE REPAIR, THE WINDSHIELD WIPERS STOPPED WORKING AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC INFORMED HER THAT THE WINDSHIELD WIPER BOX FAILED AND WAS REPAIRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. SHE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD SHIFT GEARS, BUT IT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE OIL WAS CONTAMINATED AND THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED SINCE THE LAST INCIDENT. THE CURRENT MILEAGE WAS 70,874 AND FAILURE MILEAGE WAS 60,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239985August 27, 2008
FUEL SYSTEM, GASOLINE
ON JUNE 4TH,2008 OUR 2003 BUICK RENDEVOUS # BEGAN LEAKING FUEL FROM THE VICINITY OF THE FUEL FILLER NECK. WE WERE ON VACATION WITH OUR THREE GRANDCHILDREN AND TOOK IT TO THE NEAREST DEALER. THEY SAID I HAD TO HAVE THE WHOLE FUEL TANK REPLACED. I HAD IT REPLACED AND LEARNT LATER THAT THERE WAS A RECALL FOR THIS PROBLEM. I HAD MY DEALER LOOK AT THE CAR AND THEY ADVISED ME TO SEND IN A CUSTOMER REIMBURSEMENT FOR THE COST. BUICK HAS ADVISED ME THAT MY CAR WAS NOT COVERED , BY SERIAL NUMBER EVEN THOUGH IT WAS IN THE SAME PLACE EVERY OTHER ONE WAS FAILING AT. I HAD BROUGHT THE CAR TO SPECIFICALLY CARRY MY GRANDCHILDREN WITH THE THIRD SEAT. THEIR AGES ARE 4,3 AND 1 1/2. LUCKY WE DID NOT HAVE A FIRE. THE THRUST OF MY COMPLAINT IS THAT REGARDLESS OF THE SERIAL # ISSUE, THEY HAVE A BIGGER PROBLEM WITH A LOT MORE FUEL TANKS THEN THEY ARE WILLING TO ADMIT TO. IN MY 45 YEARS OF DRIVING I HAVE NEVER HAD A FUEL TANK PROBLEM .AND THE DEALERS I HAVE TALKED TO AGREE WITH ME. I THINK I SHOULD BE REIMBURSED AND YOU SHOULD LOOK INTO THIS CONTINUING FUEL TANK ISSUE BEFORE SOME INNOCENT CHILDREN GET BURNT ALIVE. AWAITING YOUR REPLY. JIM RYAN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239987August 27, 2008
ELECTRICAL SYSTEM
SMOKE BEGAN TO BILLOW INTO VEHICLE SHORTLY AFTER OUR BABYSITTER PULLED OUT FROM PARKING LOT. SHE PULLED OFF THE ROAD IMMEDIATELY AND TURNED OFF THE IGNITION. AFTER VEHICLE WAS TOWED IN FOR REPAIR, IT WAS DETERMINED THAT THE INSULATION ON THE MAIN WIRING HARNESS HAD WORN THROUGH WHERE THE WIRES RUBBED AGAINST THE FRONT PASSENGER AIRBAG. DEEMED BY MECHANIC TO HAVE BEEN A DESIGN FLAW THAT NEARLY RESULTED IN A FIRE. I HAVE THE REMAINS OF THE WIRING HARNESS AVAILABLE FOR YOUR INSPECTION IF NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239581August 25, 2008
SEATS, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED SMOKE FROM THE DRIVER'S SIDE FRONT SEAT. UPON FURTHER INSPECTION, SHE NOTICED FLAMES COMING FROM THE VEHICLE. SHE TOOK HER VEHICLE TO A DEALER AND THEY CONCLUDED THAT WHEN SHE ADJUSTED HER SEAT, THE TRACK RAN OVER A CORD IN THE WIRING HARNESS THAT CREATED A FIRE. THE VEHICLE DOES NOT HAVE OPTIONAL HEAT/COOLER INTEGRATED SEATS. THE TECHNICIAN STATED THAT THE SEAT WOULD HAVE TO BE REPLACED AND THE WIRING IN THE ELECTRICAL SYSTEM NEEDED TO BE REPAIRED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238392August 15, 2008
VISIBILITY
PLASTIC WINDOW CLIPS BROKE ON ALL 4 WINDOWS. WINDOWS WILL NOT GO UP. DEALER WANTS $500.00 EACH WINDOW TO FIX THAT'S 2,000.00 .DEBRIS FLEW IN WINDOW ON FREEWAY HIT EYEBROW AND GLASSES RESULTING IN CUT AND BLOOD INTO EYE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10236319July 29, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
COOLING SYSTEM CONTINUES TO GET VERY HOT AFTER THERMOSTAT WAS REPLACED. IF AC IS ON TEMPERATURE GAUGE STAYS 3/4 QUARTERS OF THE WAY. GM TESTED COOLING FAN OPERATION AND BOTH FANS ARE RUNNING. PRESSURE TESTED SYSTEM FOR LEAK. FOUND REAR HEAD GASKET LEAKING FLUID. PER GM HEAD GASKETS WOULD NEED TO BE REPLACED. HEADS WOULD NEED TO BE SENT OUT AND MILLED. PARTS AND LABOR WOULD BE AROUND $1849.22. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227340May 7, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 BUICK RENDEZVOUS WHEEL BEARING NOISE. CONSUMER STATES THAT THE MECHANIC REPLACED THE BRAKE ROTORS WITH THE WRONG KIND. THIS CAUSED THE BRAKE PADS TO CRUMBLE DUE TO THIS PROBLEM. TOOK VEHICLE TO ANOTHER DEALER TO HAVE CORRECT WORK DONE. *KB THE CONSUMER STATED THE DEALER INSTALLED FRONT WHEEL DRIVE ROTORS INSTEAD OF ALL WHEEL DRIVE ROTORS. THE ROTORS INSTALLED WERE SMALLER IN DIAMETER THAN THE PROPER ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226454May 2, 2008
POWER TRAIN:DRIVELINE, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE ALL WHEEL LIGHT ILLUMINATED, WHICH INDICATED THAT IT WAS DISABLED. THE CONTACT TOOK THE VEHICLE TO A NEARBY BUICK DEALER AND THEY STATED THAT THE REAR DIFFERENTIAL WAS COMING APART ON THE INSIDE. THE COST FOR THE REPAIR WAS $2,667, BUT THE CONTACT WAS CHARGED $1,302.58. THE FAILURE MILEAGE WAS 67,083. UPDATED 05/20/08. *LJ UPDATED 05/20/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225816April 27, 2008
VISIBILITY, WHEELS, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SNOW BUILDS UP IN WHEEL WELLS THE AWD BECAME DISABLED AND SPUN OUT IN ROAD, HAVE FAILED WITH MUD, BUILD UP AS WELL HAD REPLACED 3 TIMES SINCE OWNING VEHICLE. ALSO FEEL THAT THE SIDEVIEW MIRRORS HAVE DANGEROUS BLIND SPOT THAT COULD BE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225486April 23, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING BETWEEN 40-45 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A NEARBY MECHANIC. THE MECHANIC STATED THAT THE RADIATOR FLUID WAS MIXING WITH MOTOR OIL BECAUSE THE INTAKE MANIFOLD GASKET FRACTURED. THE CURRENT AND FAILURE MILEAGES WERE 58,000. UPDATED 05/06/08. *LJ UPDATED 05/06/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225411April 22, 2008
SUSPENSION, STEERING
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. ON JUNE 22, 2004, WHILE DRIVING BETWEEN 5 AND 15 MPH, THE FRONT END OF THE VEHICLE BEGAN WOBBLING FROM SIDE TO SIDE. THE VEHICLE FLIPPED OVER TWO OR THREE TIMES. NO OTHER VEHICLES WERE INVOLVED IN THE CRASH. THE REAR AND A SIDE WINDOW WERE SHATTERED. THE VEHICLE WAS DESTROYED ACCORDING TO THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CONTACT HAD BEEN DRIVING FOR THIRTY MINUTES BEFORE THE CRASH OCCURRED. GM SERVICED THE HEADLIGHTS AND PERFORMED AN OIL CHANGE APPROXIMATELY FIVE MONTHS PRIOR TO THE CRASH. THE CONTACT IS STILL UNDER A DOCTOR'S CARE AND HAS CARPHAL TUNNEL IN BOTH ARMS DUE TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 1,000. UPDATED 05/05/08 *BF UPDATED 05/05/08
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10222341March 26, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR
2003 BUICK RENDEZVOUS. SPORADIC BRAKE NOISE AND BRAKING PROBLEMS WITH ACCOMPANYING WARNING MESSAGES REQUIRED SERVICE ASSESSMENT. DIAGNOSIS WAS DEFECTIVE HUB AND BEARING ASSEMBLY ON RIGHT REAR. REPAIRED AT COST OF $340.00. SIX HUNDRED MILES LATER, SAME PROBLEM, SAME REPAIR REQUIRED. NOW, THREE WEEKS LATER, I HAVE THE SAME PROBLEM. EACH TIME, IT SEEMS A DIFFERENT WHEEL IS INVOLVED. I HAVE BEGUN INVESTIGATING AND IT APPEARS BUICK HAS HAD A SIGNIFICANT PROBLEM WITH THEIR HUB AND BEARING ASSEMBLIES. IT SEEMS A RECALL IS IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221120March 13, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
I HAVE HAD TO REPLACE THE FRONT AND BACK BRAKES AND ROTORS IN MY 2003 BUICK RENDEZVOUS TWICE NOW - ONE AT 36,000 MILES AND AGAIN JUST RECENTLY AT 73,000 MILES. I HAD TO HAVE $1200 WORTH OF WORK ON THE TRANSMISSION AT 62,000 MILES BECAUSE A GASKET WAS LEAKING AND CAUSING TRANSMISSION FLUID TO LEAK INTO THE ANTI-FREEZE. BUICK KNEW OF THIS PROBLEM AND HAD CHANGED THE DESIGN IN 2003, BUT AFTER I HAD PURCHASED MY VEHICLE. NOW, I HAVE BEEN TOLD THE TRANSMISSION COOLING LINES ARE LEAKING. DIDN'T THEY NOTICE THAT WHEN I HAD THE TRANSMISSION WORK DONE OR DID THEY CAUSE IT? MECHANIC SAYS IT HAS BEEN LEAKING A LONG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214660January 13, 2008
FUEL SYSTEM, GASOLINE:STORAGE
I AM HAVING TO REPLACE MY FUEL TANK ON 2003 BUICK RENDEZVOUS SINCE I COULD SMELL IT LEAKING FUEL AND MAKING NOISE. THIS IS COSTING ME 850.00. I NOTICED THERE WAS A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213448January 2, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM IN THE VEHICLE CAUSES THE INTERIOR AND EXTERIOR LIGHTING TO FAIL. AS A RESULT, THE SPEEDOMETER FAILS. ALSO, THE POWER SOURCE OUTLETS DO NOT WORK AND SEVERAL ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE. GENERAL MOTORS COULD NOT ASSIST HER BECAUSE THE VEHICLE EXCEEDED 100,000 MILES AND DID NOT QUALIFY FOR REPAIR SERVICE. THE BUICK DEALER WHERE SHE PURCHASED THE VEHICLE IS NO LONGER IN BUSINESS, THEREFORE SHE IS UNABLE TO OBTAIN COPIES OF THE PAPERWORK. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 110,000. UPDATED 03-04-08 *BF UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212484December 21, 2007
FUEL SYSTEM, GASOLINE:STORAGE
FUEL TANK INLET CONNECTION TO FUEL TANK HAS FRACTURED, ALLOWING VAPORS AND FUEL TO ESCAPE FROM THE FUEL TANK. THE AREA AROUND THE JOINT IS MOIST WITH FUEL, AND LEAKING DROPLETS MAKE A SPOT ON THE DRIVEWAY UNDERNEATH FUEL TANK. SYMPTOMS ARE IDENTICAL TO RECALL NUMBER 07V349000 (RENDEZVOUS 2002-2004) BUT DEALER SAYS RECALL DOES NOT APPLY TO THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212409December 20, 2007
FUEL SYSTEM, GASOLINE:STORAGE
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. APPROXIMATELY 30 MINUTES AFTER FILLING UP THE VEHICLE WITH GASOLINE, THE FUEL WOULD LEAK COMPLETELY OUT OF THE GAS TANK. THE CONTACT SMELLED A STRONG GASOLINE ODOR IN THE PASSENGER COMPARTMENT. HE NOTIFIED THE DEALER AND THEY STATED THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE). THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000 AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211382December 10, 2007
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:WHEEL BEARING
2003 BUICK RENDEZVOUS - ENGINE GASKETS, WHEEL BEARINGS, AWD, REAR DIFFERENTIAL, A/C CONDENSER AND ON AND ON. CAR IS A LEMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207149October 23, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
2003 BUICK RENDEZVOUS WITH A FAILED BRAKING SYSTEM. CONSUMER HAD THE BRAKING SYSTEM REPAIRED. PRIOR TO GETTING IT FIXED TWO COMPANY'S TOLD HER THERE WAS NOTHING WRONG WITH THE BRAKES. *KB THE CONSUMER STATED JUST ABOUT EVERY TIME SHE APPLIED THE BRAKES WHEN GOING DOWN A SLIGHT GRADE, SHE WOULD EXPERIENCE BACKWARD PRESSURE. THE VEHICLE FELT AS IF IT WAS STILL MOVING AFTER THE BRAKES WERE APPLIED. FINALLY, THE ABS LIGHT ILLUMINATED. SOON AFTER, THE PROBLEM WAS DISCOVERED TO BE THE POWER BRAKE SYSTEM. THE INSULATION FROM THE RIGHT FRONT SPEED SENSOR AND SURROUNDING WIRING CONTAINED AN OPEN CIRCUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick Rendezvous