Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10125997June 21, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
BOUGHT 2002 BUICK RENDEZVOUS CXL FROM CARMAX WITH 29K MILES. SEEMED TO RUN OK FOR FIRST COUPLE MONTHS...AT AROUND 36K MILES, THE CONDENSER WENT OUT AT THE SAME TIME AS THE ODOMETER STARTED TO DISPLAY "ERROR". UNACCEPTABLE FOR CONDENSER TO FAIL WITH JUST 3 YEARS OF LIGHT USE. ALSO, HAD TO REPLACE INSTRUMENT PANEL TO GET RID OF ERROR - TOOK A WEEK TO SHIP THE ERROR PANEL TO FACTORY SO THEY COULD READ MILEAGE AND SET ON A NEW PANEL TO SHIP BACK TO THE DEALER. LUCKILY I PURCHASED EXTENDED WARRANTY, BUT I STILL HAVE A 75 DEDUCTABLE FOR EVERY REPAIR AND RENTAL VEHICLE IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125503June 16, 2005
ELECTRICAL SYSTEM
DT: WHILE DRIVING THE BODY CONTROL MODULE CUT OFF THE TACHOMETER, SPEEDOMETER, AIR COMPRESSOR, HEADLIGHTS, AND LOCKED THE WINDOWS TO THE CAR SO THAT ONE COULD NOT ROW DOWN THE WINDOW. THE BODY CONTROL MODULE COULD GO OUT AT ANYTIME WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124899June 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2002 BUICK RENDEZVOUS CXL SHUTS DOWN WHILE DRIVING DOWN THE ROAD. IT ALSO WILL NOT START AFTER BEING TURNED OFF. THE PROBLEM ALWAYS OCCURS IN HOT WEATHER. TYPICALLY, IT'S A HOT SUMMER DAY AND I HAVE TO WAIT FOR ABOUT 1 - 2 HOURS BEFORE THE CAR WILL START. ON AT LEAST THREE OCCASIONS, I WAS DRIVING DOWN THE ROAD AND THE CAR STALLED, ONCE ON THE INTERSTATE AT 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124869June 9, 2005
EQUIPMENT
2002 BUICK RENDEZVOUS STARTED MAKING NOISE. WHEN TURNING ON VENTILATION CONTROL TO 60 DEGREES TO GET A/C TO TURN ON DUE TO IT BEING OUR FIRST HOT DAY OF THE SEASON, NOTICED COMPRESSOR WAS NOT KICKING IN NOR WAS THE VEHICLE COOLING OFF. DEALER STATES CONDENSER HAS FAILED AT 40,000 MILES AND REQUIRES REPLACING. COST AT DEALERSHIP $925. SEEMS TO BE A PATTERN OF THE NUMBER OF COMPLAINTS RELATED TO CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10123997June 2, 2005
POWER TRAIN:AXLE HUBS, EQUIPMENT
HAD MY LOCAL MECHANIC REPLACE REAR BRAKES. STILL GETTING NOISE FROM REAR WHEELS, TOOK IT TO BUICK DEALERSHIP TO INVESTIGATE. THEY ADJUSTED BRAKES AND THEY FAILED WITHIN A WEEK. I WAS THEN CHARGED $1000 PLUS A $400 RENTAL CAR BILL WHILE THEY "FIXED THE BRAKES." AFTER GETTING MY CAR BACK IT WAS STILL "WHIRRING", TURNS OUT THE PROBLEM WAS A HUB BEARING FAILURE ON ALL FOUR TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122174May 26, 2005
POWER TRAIN:AXLE HUBS
(1)LOUD ROAD NOISE FROM RIGHT FRONT WHEEL, WHEEL BEARING FAILURE, DEALER REPAIR-VERY EXPENSIVE! (2)AC NO LONGER WORKED - AC CONDENSER FAILURE. DEALER REPAIR ALSO VERY EXPENSIVE!! (3) GAS GAUGE QUIT WORKING , MISC ELECTRICAL PROBLEMS- AT DEALER RIGHT NOW PROBABLY EXPENSIVE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119415May 3, 2005
SUSPENSION:FRONT:WHEEL BEARING
LOW ROAR IN FRONT UNDERSIDE OF VEHICLE, 53,000 MILES. TOOK TO DEALERSHIP. TOLD IT WAS A FRONT WHEEL BEARING AND WOULD COST $450+ AND $36 DIAGNOSTIC FEE. TOOK TO INDEPENDENT AND HAD SERVICE DONE FOR $330 INCLUSIVE. ON MARCH 10, SAME NOISE OCCURRING. OTHER FRONT WHEEL BEARING, 65,000 MILES. COMPLAINED TO GM. THEY ASSURED ME IF I TOOK TO DEALERSHIP FOR REPAIR THAT GM WOULD REIMBURSE. DID SO AND THEN WAS DENIED. TOTAL COST WAS $494 FOR SECOND WHEEL BEARING. REASON FROM GM: WEAR & TEAR. I WAS ABLE TO PUT 65,000 MILES ON ORIGINAL TIRES. OBVIOUSLY NOT A 'WEAR AND TEAR' SITUATION. OBVIOUSLY DEFECTIVE EQUIPMENT. GM SHOULD BE LIABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118449April 25, 2005
PARKING BRAKE
PARKING BRAKE GOES TO THE FLOOR. DOES NOT HOLD THE CAR. HAS BEEN FIXED AT LEAST 6 TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118207April 21, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE MANIFOLD GASKET CAUSING COOLANT LEAK AT 65000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114679March 24, 2005
ELECTRICAL SYSTEM:WIRING
THE SERVICE ENGINE SOON LIGHT CAME ON. MY MANUAL SUGGESTED THIS HAS TO DO WITH THE EMMISSIONS SYSTEM AND MY PERSON THAT DOES MY OIL CHANGES HAD TOLD ME THAT THEY SHOULD CHANGE THE FUEL FILTER AND CLEAN EMISSIONS SYSTEM. I TOOK AND HAD THE PREVIOUSLY MENTIONED DONE. LIGHT STILL ON. I TOOK THE VEHICLE TO DEALER WHO SAID THAT THE COMPUTER INDICATED A TRANSMISSION SOLONOID BUT THEY WOULD REPLACE THE TRANSMISSION FLUID AND FILTER AND HOPE THAT WOULD UNSTICK SOLONOID. TO DRIVE FOR A FEW DAYS AND SEE IF IT CLEARED. LIGHT STAYED ON. I TOOK TO AN INDEPENDENT MECHANIC AND HE TOOK TRANSMISSION APART, CHECKED ALL PARTS (INCLUDING THE SOLONOID) ALL PARTS WERE FINE. HOWEVER, HE DID PUT IN A NEW SOLONOID. LIGHT WAS STILL ON. HE CONSULTED GM (BUICK) DATABASE TO LEARN THAT THIS IS A WIRING PROBLEM THAT GM IS AWARE OF. THAT THERE IS A SHORT SOMEWHERE IN THE WIRING AND CAN CAUSE TRANSMISSION TO BURN UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063052March 7, 2005
ENGINE AND ENGINE COOLING
WHILE THE VEHICLE WAS PARKED A LOUD NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND WAS WAITING FOR RESULTS. *AK CONSUMER WAS TOLD THAT LOUD POPPING NOISE COULD SPARK A FIRE. *LA THE CONSUMER WAS TOLD THE NOISE WAS NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112621March 6, 2005
STEERING, SUSPENSION, STRUCTURE
I TOOK MY CAR TO THE DEALER COMPLAINING OF A RUBBING/CLUNKING NOISE WHILE DRIVING. THE DIAGNOSIS WAS THE EXHAUST WAS BENT AND WAS RUBBING ON THE DRIVESHAFT. DEALER REPLACED COMPLETE EXHAUST SYSTEM AND DRIVESHAFT. I WAS TOLD THIS COULD ONLY HAVE HAPPENED DUE TO REAR END IMPACT. NO IMPACT OCCURRED THAT I AM AWARE OF AND NO VISIBLE DAMAGE TO VEHICLE. I CONTACTED MY INSURANCE COMPANY AND THEY INSPECTED THE VEHICLE AND DID NOT FIND ANY EVIDENCE OF REAR END DAMAGE. THEY SUSPECT DESIGN/SAFETY DEFECT AND ASKED THE DEALER TO PROVIDE THEM WITH THE DRIVE SHAFT. DEALER SAID THEY HAVE SEEN THIS HAPPEN ONE OTHER TIME. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110577February 15, 2005
SUSPENSION:FRONT:WHEEL BEARING
BOTH FRONT WHEEL BEARINGS NEED REPLACED AT 67,000 MILES. ALONG WITH RIGHT AXLE. BEARINGS SQUEAL. RIGHT AXLE HAS CRUNCHING NOISE ALONG WITH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108157January 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
37,700 MILE VEHICLE DIDN'T BLOW HEAT. NEXT DAY VEHICLE OVERHEATED IN TOWN. AFTER COOLANT FLUSH AND AIR BLEED VEHICLE OVERHEATED ON HIGHWAY. DEALER DIAGNOSED BAD HEAD GASKET AND REPLACED AT OWNERS' EXPENSE MINUS PARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106860January 5, 2005
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE VEHICLE. IT WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE FRONT WHEEL BEARING ON THE DRIVER'S SIDE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102782December 12, 2004
SUSPENSION:FRONT:WHEEL BEARING
INCREASED NOISE AND EXCESSIVE TIRE WEAR AT 40,000 MILES. BAD WHEEL BEARING ON PASSENGER SIDE AND WAS REPLACED. TWO WEEKS LATER, INCREASED NOISE AGAIN. DRIVERS SIDE WHEEL BEARING IS ALSO BAD AND WILL HAVE TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102403December 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WEIRD NOISE COMING FROM BACK WHEELS. DEALER FOUND THAT REAR BRAKE PADS WERE WORN DOWN TO ROTORS. VEHICLE HAD 22,000 MILES. DEALER FIXED REAR BRAKES UNDER WARANTEE AND RESURFACED FRONT BRAKE ROTORS. DEALER INDICATED THAT THIS WAS A PROBLEM THEY HAD BEEN SEEING ON THE BUICK RONDEZVOIS'. I THOUGHT THIS WAS VERY UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101250November 18, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
THE INTERIOR REAR VIEW MIRROR BROKE OFF AND FELL WHILE DRIVING. WHEN THIS OCCURRED IT CAUSED A DISTRACTION, CAUSING CONSUMER TO REMOVE HIS FOCUS OFF OF THE ROAD, ALMOST RESULTING IN A COLLISION. THIS OCCURRED DUE TO A BONDING FAILURE AT THE FACTORY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101181November 17, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS STOPPED WORKING. CONSUMER INTENDED ON TAKING THE VEHICLE TO DEALE R FOR SERVICE WHEN THE RAIN ENDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096481October 27, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE HAS 24,200 MILES. DEALER SAYS REAR (AWD) DIFFERENTIAL IS RUINED AND NEEDS REPLACEMENT. DEALER WON'T TELL ME IF CONDITION IS DANGEROUS. ODD NOISES NOTED FIVE MONTHS AGO. SECOND TIME TO DEALER. FIRST TIME - NO PROBLEMS NOTED. NOW TELL ME DIFFERENTIAL RUINED BY BAD TIRES (MANUFACTURERS CHOICE) - THIS NOT NOTED BY DEALER IN JUNE. IF TIRES ARE NOT PROPER SIZE, ETC. "AWD DISABLED" LIGHT IS SUPPOSED TO ILLUMINATE. HAVE NEVER SEEN THIS LIGHT ON THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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