Buick Regal Complaints (2013)

91 consumer complaints on file.

#11144532October 31, 2018
ELECTRICAL SYSTEM
MY CAR HAVE AN ELECTRICAL PROBLEM IS GAS/ELECTRICAL , AND DON'T CHARGE, REPLACE BATTERY AND PROBLEM CONTINUE; CALL TO BUICK CONCESSIONARY FOR RECALL BECAUSE FIND THAT THESE MODEL AND YEAR MAKE A VEHICLES HAVE ELECTRICAL PROBLEMS, BUT THE PERSON TELL ME IF DON T HAVE RECALLS FOR MY SPECIFIC CAR VIN NUMBER; I DON'T KNOW WHAT HAPPENED BUT MY CAR HAVE VERY ELECTRICAL PROBLEM, REPLACE TWO BATTERIES AND CONTINUE WITH THE PROBLEM, AND ALTERNATOR NOBODY FIXED BECAUSE IS VERY RARE, AND THE PRICE FOR REPLACE ALTERNATOR IS VERY HIGH EXPENSIVE, MY CAR HAVE THESE PROBLEM AND THE BUICK AGENCYS OR CONCESIONARIES ARE THE RESPOSIBLES FOR DEFECTUOS OR MISTAKES ON YOURS VEHICLES MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144587October 31, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHT ON DRIVER SIDE CONTINUE TO BLOW LIGHT OR BULB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144232October 30, 2018
EXTERIOR LIGHTING
MOISTURE BUILT UP IN THE DRIVERS SIDE HEADLIGHT CAUSE THE WHOLE HEADLIGHT ASSEMBLY TO FAIL. I PAID TO HAVE IT REPLACED LAST YEAR AND NOW THE PASSENGERS SIDE HAS DONE THE EXACT SAME THING. IT IS A CONDENSATION PROBLEM CAUSING THE UNITS TO FAIL AND SHOULD BE CONSIDERED A SAFETY ISSUE! WHEN YOUR HEADLIGHT GOES OUT WITHOUT WARNING ON A STORMY NIGHT IT IS DANGEROUS NOT ONLY FOR YOU BUT ANYONE IN THE AREA AROUND YOU SINCE YOU HAVE SUCH LOW VISIBILITY. I STILL HAVE THE OLD HEADLIGHT ASSEMBLY IF ANY ONE WOULD LIKE TO REVIEW IT OR CHECK FOR DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139905October 12, 2018
EXTERIOR LIGHTING
I RECENTLY GOT PULLED OVER BY THE LOCAL POLICE DEPARTMENT THAT NOTICED THAT MY DRIVER SIDE HEADLIGHT WAS OUT AS I WAS PULLING OUT OF MY DRIVE WAY FIRST THING IN THE MORNING .AFTER CHANGING THE HEADLIGHT BULB ($100.00)THE HEADLIGHT DID NOT TURN ON.UNDER RECOMMENDATION OF THE PART CLERK OF MY LOCAL PARTS STORE WE LOOKED AT THE HEADLIGHT BALLAST ($300.00).THIS VEHICLE HEADLIGHT DESIGN SOMEHOW ACCUMULATES CONDENSATION WITHIN THE HEADLIGHT HOUSING. THE CONDENSATION SOME HOW GAINS ACCESS AND ACCUMULATES INTO THE BALLAST OF THE HIGH INTENSITY DISCHARGE LIGHTS WHICH ARE MOUNTED UNDERNEATH THE HEADLAMP ASSEMBLY. LEAVING THE VEHICLE WITH NO HEADLIGHTS TO OPERATE THE VEHICLE SAFELY AT NIGHT OR UNDER LOW VISIBILITY CONDITIONS.AFTER REPLACING THE LIGHT BULB AND BALLAST THE HEAD LIGHTS STILL WOULD NOT TURN ON. SOMEHOW THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AT AN OUTRAGEOUS COST OF OVER ($1,500) PER HEADLIGHT ASSEMBLY. DUE OF THE CONDENSATION AND WATER DAMAGE THE INTERNAL ELECTRONICS OF THE HEADLIGHT ARE NOT FUNCTIONAL LEAVING THE OPERATOR AND PASSENGERS OF THE 2013 BUICK REGAL GS EQUIPT WITH FACTORY HIGH INTENSITY LIGHTING IN THE DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128252September 8, 2018
STRUCTURE:BODY, POWER TRAIN, VEHICLE SPEED CONTROL
I PULLED INTO A PARKING SPACE AND STOPPED. I TOOK MY FOOT OFF THE BREAK AND THE CAR LURCHED FORWARD, RUNNING INTO A WOODEN RAIL FENCE. THE FENCE WHICH WAS OLD, WAS KNOCKED DOWN. IT ALL HAPPENED SO QUICKLY, I WASN'T SURE IF I HAD HIT THE ACCELERATOR. TWO DAYS LATER I MADE A NORMAL STOP IN TRAFFIC. AFTER BREAKING, THE CAR LURCHED FORWARD. I PUSHED ON THE BREAK PEDAL TO STOP THE CAR, BEFORE IT COULD HIT THE CAR IN FRONT OF ME. THIS TIME I WAS SURE MY FOOT HAD NOT HIT THE GAS PEDAL. I AM NOW GIVING THE CAR EXTRA BREAKING DISTANCE. IN EITHER CASE, I DIDN'T NOTICE IF THE TACHOMETER INCREASED RPM OR NOT, THOUGH WITH THE SUDDEN ACCELERATION RPM MUST HAVE INCREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123408August 30, 2018
ELECTRICAL SYSTEM
THE LIGHT WENT OUT ON THE DRIVER INFORMATION CENTER. CAN'T SEE THE MILEAGE, GAS, SPEED LIMIT, OR TIRE WEIGHT. WITH NO WARNING, THE LIGHT WENT OUT. TOOK THE VEHICLE TO BUICK AND THEY CAN REPAIR BUT WILL HAVE TO OPEN THE ENTIRE CLUSTER TO FIX THE PROBLEM (EST. $800 TO FIX).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114113July 27, 2018
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HIS CHILD WHO OWNS A 2013 BUICK REGAL. WHILE DRIVING, THE CONTACT'S DAUGHTER NOTICED DEBRIS ON THE ROADWAY. SHE STOPPED THE VEHICLE AND THE E-ASSIST FUNCTION ACTIVATED. AFTER THE DEBRIS WAS REMOVED FROM THE ROAD, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO VYLETEL VOLKSWAGEN BUICK GMC (40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113038July 23, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT IF FOR MISDIAGNOSING THE TRANSMISSION AND THE PART FAILING WHEN GARNERING 2ND OPINIONS. GM ALSO TOLD ME THAT IT IS NOT THE DEALERSHIP'S JOB TO ALERT A CUSTOMER OF A RECALL. IF THAT IS THEIR PROCESS FOR RECALLS, I AM AFRAID FOR THE LIVES OF OTHERS. I AM ALSO AFRAID THAT THEY POSSIBLY DON'T EVEN UNDERSTAND HOW TO DIAGNOSE A VEHICLE PROBLEM IN THE FIRST PLACE. THEY CONFIRMED THE PART NOW IN QUESTION WAS FUNCTIONING PROPERLY AT THEIR DEALERSHIP, BUT RECOMMENDED A NEW TRANSMISSION DUE TO HIGH MILES ON THE VEHICLE. THIS IS A GENUINE GM DEALERSHIP. I'D LIKE THE GM/ALTERNATOR, CONTROL MODULE, AND OTHER ASSOCIATE PARTS INVESTIGATED FOR VOLTAGE FAILURES RELATED TO THROTTLE BODY FAILURE. IT IS MY UNDERSTANDING THAT IF GM IS REPLACING TRANSMISSIONS, WHEN NOT NEEDED, AND THE OTHER PARTS EVENTUALLY FULLY FAIL, CONSUMERS ARE AT EXTREME RISK. MY 19 YEAR OLD DAUGHTER WAS STUCK AT A COMPLETE STOP, FOR NEARLY 30 SECONDS SEVERAL TIMES, ON A 70 MPH FREEWAY, WHEN TRAFFIC CAME TO A HALT, THEN RESTARTED; REACHING FULL SPEED AND HAVING TO VEER AND SLAM ON BRAKES TO AVOID HER CAR; IN THE CENTER LANE. PLEASE INVESTIGATE. [XXX]. I WILL ALSO BE FILING A COMPLAINT WITH THE SECRETARY OF STATE OF MICHIGAN FOR VEHICLE REPAIR SHOP REGULATION. DEALERSHIPS WHO ARE READING CODES, AND NOT VERIFYING THE CODES, SHOULD BE SHUT DOWN FOR GOOD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111053July 12, 2018
EXTERIOR LIGHTING
THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTERED INTO THE HEADLIGHT CAUSING NO ILLUMINATION TO UPPER OR LOWER BEAMS. THIS CAUSED LIMITED VISION & HAZARDOUS DRIVING CONDITIONS ON MY DRIVE HOME AT NIGHT FROM THE COMMITMENT. I WAS TOLD BY BUICK THIS SHOULD NOT HAVE OCCURRED BUT THEY DID HAVE REPORTED CLAIMS ABOUT THIS ISSUE. THE COST OF THE TOTAL LENS REPLACEMENT BY BUICK FOR THE DRIVER'S SIDE LENS ASSEMBLY WAS $1,143.00 + LABOR. DO I EXPECT THE OTHER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109849July 6, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND BATTERY CHARGING SYSTEM WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER, HIS VEHICLE WAS NOT A HYBRID. THE VEHICLE WAS TAKEN TO CHUCK NASH SAN MARCOS (3209 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS UNDER WARRANTY, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASE NUMBER: 8-4380703853. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066121January 31, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
MY NAME IS [XXX] , I OWN A 2013 BUICK REGAL TURBO, ABOUT 4 MONTHS AGO I STARTED HAVING ELECTRICAL ISSUES WITH MY CAR ( STEREO SHUTS ON AND OFF WHILE DRIVING, DASH LIGHTS FLICKER ). THINKING MY CAR NEEDED A NEW BATTERY I HAD THE BATTERY REPLACED. NO PROBLEMS FOR ABOUT A MONTH. NOT LONG AFTER, THE PROBLEM CAME BACK, EXCEPT THIS TIME THE CAR SHUT OFF WHILE DRIVING, CAUSING ALL ELECTRONICS TO STOP WORKING, INCLUDING THE HEADLIGHTS, POWER STEERING, AND BRAKES. I DROVE IT TO A GM DEALER RIGHT AWAY. 1 WEEK GOES BY AND I GET A CALL BACK SAYING THEY COULDN'T RE-CREATE THE PROBLEM. I PICK THE CAR UP AND WITHIN ONE DAY IT STALLS AGAIN, THIS TIME DRIVING AT NIGHT ON THE HIGHWAY. AGAIN I BRING IT RIGHT TO THE GM DEALER. ANOTHER WEEK GOES BY AND I GET A CALL SAYING THEY REPLACED THE BCM ( BODY CONTROL MODULE ). AS I WAS DRIVING TO WORK THIS MORNING, ABOUT A MONTH AFTER THE REPAIR, THE STEREO SHUTS OFF, SOON AFTER THE DASH LIGHTS FLICKER, AND ALMOST RIGHT AFTER THE DASH LIGHTS STARTED FLICKERING THE CAR SHUT OFF, THE DOORS UNLOCKED, AND I LOSE THE POWER STEERING AND POWER BRAKE ASSIST CAUSING ME TO LOSE CONTROL OF THE VEHICLE AROUND A SHARP TURN AND NEARLY CRASH. I'M HONESTLY AFRAID TO DRIVE THIS CAR NOW, AND I'M NOT THE ONLY ONE WHO HAS HAD THIS HAPPEN TO THEM. I SPENT A GOOD 2 HOURS READING PEOPLES STORIES ONLINE ABOUT HOW THEY HAD THE SAME EXACT EXPERIENCE AND HOW THEY ARE ALSO AFRAID TO DRIVE THIS CAR. THE DEALERSHIP IS UNABLE TO FIX MY CAR AND NOW I'M STUCK WITH A CAR THAT IS WORTH LESS THAN WHAT I OWE ON IT, A CAR I HAVE TO WORRY ABOUT DRIVING, A CAR I'M AFRAID TO HAVE PASSENGERS IN DUE TO THIS MAJOR SAFETY ISSUE. IF AN ACCIDENT OCCURRED AS A RESULT OF THIS MALFUNCTION I WOULD IMAGINE THE MALFUNCTION WOULD PREVENT THE AIRBAGS FROM DEPLOYING. BEFORE I BOUGHT THIS 2013 BUICK REGAL I WAS DRIVING A 1992 FORD F-150, AND ITS SAD TO SAY I FELT A LOT SAFER IN AN ANTIQUE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063751January 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
GENERATOR CONTROL MODULE POWERTRAIN CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058015January 2, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
CONSOLE WONT TURN ON IN THE HEAT. IT DISCONNECTS. PARKING LIGHT SAYS NOT IN PARK WHEN PARKED AND WONT TURN OFF. LIGHTS BURN OUT VERY FAST. HAS HAPPENED SINCE I BOUGHT THIS VEHICLE , NEW! IT IS VERY SLUGGISH WHEN TAKING OFF FROM STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052562December 5, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE THE DRIVER ATTEMPTED TO PARALLEL PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO THE DEALER (DALESSIO CHEVROLET BUICK IN BOONTON, NJ, 973-334-2000) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS AN UNKNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10967434March 21, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD LIGHT FAILED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HAD MELTED AND THE CONNECTOR WAS REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED AND THE SAME FAILURE OCCURRED WITH THE PASSENGER'S SIDE HEAD LIGHT. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10926266November 15, 2016
AIR BAGS
I WAS DRIVING ON A RURAL ROAD (ABOUT 40-45 MPH) AND MISSED A STOP SIGN AT A T INTERSECTION, WENT STRAIGHT AHEAD AND STRUCK A GUIDE WIRE, A LARGE BUSH, THEN A BLOCK WALL, AND CAME TO A STOP AFTER PASSING THROUGH THE WALL AND ENTERING THE BUILDING. THE CAR NEVER VEERED BUT WENT STRAIGHT AS IT STRUCK THESE STRUCTURES. AIR BAG DID NOT DEPLOY AND I SUSTAINED A BROKEN RIB AND INJURY TO THE CHEST WALL. EMERGENCY PERSONNEL COULD NOT EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. THE CAR WAS INSPECTED AND FOUND TO BE A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10918057October 22, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I HAVE A BUICK POWER ADD ON SYSTEM THAT IS 50 STATE CARB LEGAL CALLED THE STAGE ONE KIT OFFERED BY GM THE KIT CONSISTS OF AN AIR INTAKE AND A SOFTWARE CALIBRATION. AMONG ALL THE ISSUES I HAVE BEEN HAVING WITH THE CAR THEIR FINAL SOLUTION WAS TO INSTALL THE OEM CALIBRATION AND FUEL TABLES BUT LEAVE THE THE STAGE ONE KIT INSTALLED. I BELIEVE THIS MAKES MY CAR NON-50 STATE EMISSIONS COMPLIANT. PART NUMBER FOR STAGE KIT IS 12653664. THE ISNTALLATION MANUAL SPECIFICALLY MENTIONS NOT DRIVING WITHOUT THE CALIBRATION UPDATE FROM THE DEALER. I HAVE NO WAY OF PUTTING IT BACK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918054October 22, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CODES PRESENT IN COMPUTER ARE P1101 AIR INTAKE PERFORMANCE, P0101 MASS AIR FLOW CIRCUIT A FAILURE. THE CAR HAS REDUCED POWER AND SURGING DURING ACCELERATION. STUMBLING AT START UP. THE VEHICLE'S TURBO WASTEGATE FAILS TO CLOSE BEFORE 3,500 RPM THEREFORE CAUSING A SEVERE SPOOL TIME ON TURBOCHARGER THE MANUFACTURE IS UNABLE TO REPAIR AS PER THE 4 MONTHS THE CAR HAS BEEN BEING DIAGNOSED AND FINALLY THE SERVICE MANAGER HAS ADMITTED THEY ARE UNABLE TO REPAIR THE VEHICLE. CORPORATE GM IN INVOLVED ALONG WITH FIELD TECHNICIANS. SINCE THE VEHICLE HAS BEEN RETURNED TO ME STILL FAILING NOW HAS ACTIVE CODES FOR U0100 LOST COMMUNICATION WITH ECM, U0140 LOST COMMUNICATION WITH BODY CONTROL MODULE, U0128 LOST COMMUNICATION WITH PARKING BRAKE MODULE, U0073 COMMUNICATION BUS A OFF, U0101 LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE SINCE THE CAN-BUS IS FAILING THE CAR IS NOW TRYING TO STALL INTERMITTENTLY WHILE DRIVING ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872140June 2, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE STARTED TO DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THEN I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE, NARROWLY MISSING OTHER CARS. WITHIN FIVE MINUTES, THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. TRIED TO RESTART THE CAR AGAIN, BUT WOULD NOT. HAD TO HAVE IT TOWED. THE FAILURE MILEAGE WAS AT 60,000 MILES. SEARCHING ON THE INTERNET, DISCOVER A RELATED PROBLEM OF GM'S RECALL CAMPAIGN NUMBER IS 13136 OR NHTSA CAMPAIGN NUMBER: 13V173000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820961January 19, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING IN A PARKING AREA TO APPROACH AND ENTER A PARKING SPACE AT 5 MPH, THE CONTACT'S VEHICLE INDEPENDENTLY SURGED WITH A HIGH RATE OF SPEED ABOVE 60 MPH AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL FOR AN EXTENDED PERIOD OF TIME TO TRY TO STOP THE VEHICLE. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE EXTENSIVE BODY DAMAGES WERE REPAIRED. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,738. ....UPDATED 03-31-16 *BF UPDATED 05/21/18*JB *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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