Buick Regal Complaints (2011)

280 consumer complaints on file.

#10654059November 10, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER SIDE LIGHT BULB MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACT THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. I HAVE ORDERED PART AND I'M STILL WAITING FOR REPLACEMENT FROM DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648923October 20, 2014
EXTERIOR LIGHTING
THE HEADLAMPS BLOW OUT AND UPON EXAMINING THE BULB HOUSING THE WIRING AND THE CASING THAT THE REPLACEMENT BULBS IS SUPPOSE TO BE INSERTED IN IS BURNED OFF. THE WIRING AND THE CASING IS GONE. THE RECALL IS 12V484 IS NOT ADDRESSING THE CONCERN THAT I HAVE OF THE HEADLAMPS CLEARLY FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS BY BURNING OUT AND NOT GIVING ANY INDICATORS ON THE INFORMATION PANEL THAT THE HEADLAMPS ARE BLOWN. THE CASING IS SO HOT WHEN ATTEMPTING TO REPLACE THE BULB I BURNED MY HAND AND MY VEHICLE STILL DOES NOT HAVE HEADLAMPS. THIS SHOULD NOT BE SOMETHING THAT I SHOULD HAVE TO PAY TO REPAIR. THIS SHOULD BE COVERED AT GM EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10643032October 7, 2014
SEATS
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM UPDATED 11/20/14*LJ UPDATED 02/03/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615961July 24, 2014
ENGINE, ELECTRICAL SYSTEM
WELL FIRST THERE ARE A FEW COMPLAINTS , FIRST FEW MONTHS ,CAR ALARM GOING OFF AT RANDOM , THEN TRUNK POPPED AT RANDOM ,BROUGHT IN TWO SEPARATE OCCASIONS TO DEALER FOR SERVICE WAS SAID TO BE FIXED . THEN LEFT SIGNAL OUTAGE FEW OCCASIONS BROUGHT IN WITH THE OTHER WORK , HAD NO IDEA ABOUT THE BULBS TILL THIS SITE , THEN RADIO ON AND OFF INTERMITTENT , BATTERY OR OTHER CAR DIES CHARGES WILL DRIVE ALL DAY END OF DAY AFTER A BATTERY JUMP STUTTERS AS DRIVING OR FEELS LIKE GOING TO JUST DIE . GOT HOME ON 7/21/2014 AND NOTICED ALL THE RECALLS ON NEWS HAD NO CLUE IT WAS THIS MAKE,MODEL ,YEAR,ETC., MY 18 HAS DRIVEN ON NUMEROUS OCCASIONS (GOD FORBID) ! ALSO I'M READING WHERE THIS MAKE TAKES OFF AT RANDOM HAS HAPPENED NUMEROUS TIMES IN DRIVE THRU ASSUMED I HADN'T APPLIED ENOUGH PRESSURE TO BRAKE . I'M FURIOUS AND HONESTLY WITH YOUNG ADULT DRIVERS SCARED TO DEATH NOW! OHHH AND NEVER RECEIVED ANY RECALL INFO ON THIS VEHICLE EVER! OH AND MY KEY BROKE TO ONLY THING IS IT BENT AND HAD REPLACED ! AND SEAT WAS LOOSE ALSO . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614751July 19, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
TIMING CHAIN AND WATER PUMP CHAIN AND ALL THE OTHER GOOD THINGS THAT GO ALONG WITH THIS NEEDED TO BE REPLACE ON MY 2011 BUICK REGAL 2.4L ENGINE JUST UNDER 25000 MILESTHIS SHOULD NOT HAVE HAPPENED AT THIS MILEAGE. WHAT IF THIS DECIDED TO GO WHILE I WAS ON THE HIGHWAY..THIS SEEMS LIKE A PROBLEM THAT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608967July 8, 2014
SERVICE BRAKES
VEHICLE DROVE FINE NIGHT BEFORE, WHEN ATTEMPTING TO DRIVE AWAY THE NEXT MORNING IT FELT LIKE THE BRAKES WERE DRAGGING, PARTIALLY ON, NOTED BRAKE PEDAL IN DEPRESSED POSITION. CHECKED PARKING BRAKE TO ENSURE IT WAS NOT ENGAGED, JACKED UP EACH TIRE ONE AT A TIME AND NOTED DRAG ON ALL THE WHEELS. LEFT THE VEHICLE AS IS FOR A COUPLE HOURS THEN IT WOULD NOT START, ACTED LIKE A DEAD BATTERY. CHARGED BATTERY AND HAD IT CHECKED UNDER LOAD AT O'RIELLY'S AUTO PARTS UNDER LOAD..BATTERY TESTED GOOD. REINSTALLED BATTERY AND CAR STARTED, NO WARNING LIGHTS OR MESSAGES. BRAKE PEDAL HAD RETURNED TO UPRIGHT POSITION, TEST DROVE THE CAR AND IT DROVE AND BRAKED FINE. GOOD PEDAL, NO DRAG. ABOUT 2 WEEKS LATER ON JULY 2,2014 BRAKE PEDAL HAD DROPPED AGAIN ON IT'S OWN AND BRAKES WERE AGAIN DRAGGING. BATTERY AND ELECTRICS WERE NO ISSUE THIS TIME. LET CAR SIT FOR 4 DAYS WHILE OUT OF TOWN AND WHEN RETURNED BRAKES AND PEDAL OK. DROVE IMMEDIATELY TO BUICK DEALER AND PROVIDED THEM WITH SERVICE BULLETIN 338152 AND NHTSA ACTION NUMBER 10045319 WHICH APPEARS TO COVER THE EXACT SITUATION. I AM WAITING FOR A RESPONSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604966June 21, 2014
SERVICE BRAKES, STEERING
SIX MONTHS AFTER PURCHASING THIS USED VEHICLE (WITH 29,000 MILES ON IT) IT COMPLETELY STALLED ON THE INTERSTATE WHILE DRIVING ABOUT 65 MPH. IT STARTED BRAKING BY ITSELF MAKING IT DIFFICULT TO GET TO AN EMERGENCY PULL OFF AREA. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT CONSIDERING IT WAS RUSH HOUR. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THE "THROTTLE BODY" NEEDED TO BE REPLACED. AFTER GETTING IT REPAIRED THE CAR DROVE FINE UNTIL THIS YEAR. AT ABOUT 55,000 MILES MY CAR WOULD START SHAKING VERY HARD, BRAKE PEDAL WAS ALMOST TO THE FLOOR, AND IT WAS ALMOST IMPOSSIBLE ACCELERATE. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED ATLEAST 4 TIMES. EVENTUALLY MY CAR STALLED OUT ON ME AGAIN WHILE DRIVING ON THE INTERSTATE. ONCE AGAIN THIS FEBRUARY THE DEALERSHIP BLAMED IT ON THE "THROTTLE BODY" AND A POWERLINE THAT WAS "COMPLETELY CORRODED". AFTER HAVING THEM REPLACED, IT DROVE OK FOR ONLY A COUPLE OF MONTHS. THEN ALL OF A SUDDEN IN JUNE MY CAR STARTED SHAKING VERY BADLY WHILE DRIVING ON THE INTERSTATE AND I NOTICED THAT MY BRAKE WAS STUCK I PUT MY FOOT UNDER THE BRAKE PEDAL TO POP IT OUT AND THE CAR THEN DROVE OK. I TOOK IT TO THE DEALERSHIP AND GO FIGURE THE "THROTTLE BODY" NEEDED TO BE REPLACED, BRAKE MASTER CYLINDER HAD TO BE REPLACED, BRAKE VACUUM BOOSTER NEEDED SERVICE, BRAKE FLUID SYSTEM HAD TO BE FLUSHED, AND THE ENGINE AIR FILTER NEEDED TO BE REPLACED. I WALKED AWAY WITH A $300 BILL BECAUSE THE WARRANTY ONLY COVERED SOME OF THE PROBLEMS. ONE WEEK LATER WHILE IT WAS POURING RAIN I WAS DRIVING ON THE INTERSTATE AND MY CAR COMPLETELY STALLED FOR THE 3RD TIME. A TRACTOR TRAILOR ALMOST LOST CONTROL TRYING TO PREVENT HITTING ME AS I SLID OFF THE INTERSTATE. ONCE I WAS SAFE I TRIED TO RESTART IT AND THE KEY BROKE OFF IN THE IGNITION. NOW THE IMMOBILIZER MODULE HAS TO BE REPLACED. PLEASE NOTE THAT I KEEP THE MAINTENANCE UP ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596587June 6, 2014
ELECTRICAL SYSTEM, ENGINE
WHEN STARTING THE CAR IN THE MORNING, IT ACTS DEAD, BUT THE BATTERY IS OKAY. AFTER A FEW TRIES IT DOES START BUT THEN I HAVE THE DASH LIGHT BEHAVING CRAZY - EMERGENCY FLASHERS ON AND VARIOUS MESSAGES IN MY CENTER DASH. I RESET EVERYTHING TO NORMAL AND AM OKAY. UPON A RESTART LATER IN THE DAY, THINGS ARE USUALLY OKAY. BEING A SENIOR CITIZEN I DON'T GO VERY FAR BUT YESTERDAY, AS I WAS ENTERING A TRAFFIC CIRCLE, THE ENGINE SUDDENLY QUIT, A HUGE TRAILER TRUCK WAS BEARING DOWN ON ME AND LUCKILY THE CAR STARTED BACK UP JUST IN TIME. THE BUICK DEALER (DARBY) TREATED ME RUDELY OVER A MINOR PROBLEM SO NOW I DON'T KNOW WHERE TO GO OR WHAT TO DO FOR HELP ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595255May 31, 2014
ENGINE AND ENGINE COOLING
WHEN I CAME TO A STOP THE CAR STALLED. RETURNED TO DEALER AND THEY COULD NOT FIND ANY PROBLEM. ON 5/29/13 I WAS MAKING A U TURN AND WHEN THE TURN WAS COMPLETED THE CAR STALLED AGAIN THIS WAS ON A BUSY HIGHWAY. CAR IS IN SHOP NOW AND AGAIN, THEY CAN'T DUPLICATE PROBLEM. THIS IS EXTREMELY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593500May 22, 2014
POWER TRAIN
TL * THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE CONTACT MENTIONED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND SHIFT OUT OF DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592981May 21, 2014
ENGINE
I HAVE HAD TO TURN MY VEHICLE INTO THE SHOP ON MULTIPLE OCCASIONS REGARDING MY VEHICLE BREAKING DOWN IN THE MIDDLE OF TRAFFIC, THE CARD BASICALLY RUNS LIKE A TOY! WITHIN MONTHS OF PURCHASING THIS PRECERTIFIED ONE OWNER VEHICLE, THE OIL LIGHT SUPPOSEDLY WAS RECALLED AND DID NOT FUNCTION-CAR HAD ABSOLUTELY NO OIL. I CONTINUED TO RECEIVED BUICK HANDLED MAINTENANCE AND STILL EXPERIENCING ISSUES. THE VEHICLE STILL LOOSES OIL WITHIN RANGE OF NOT NEEDING A CHANGE. THE CARD JERKS AND WHEN APPROACHING STOPS AND WILL COMPLETELY CUT OFF. I RECENTLY GOT MY CAR BACK AFTER TWO WEEKS OF REPAIRS REPLACING OF ENGINE PISTONS, BELTS SO ON AND SO FORTH HOWEVER TODAY AFTER COMING TO A STOP AT A STOP LIGHT, THE CAR BEGAN TO JERK AND SHAKE AND THE DIED. THE LIGHT TURN GREEN AND I WAS IN FRONT OF A SCHOOL BUS! I CANNOT BE ON THE ROAD AND MY CAR CUTTING OFF IN TRAFFIC AFTER MULTIPLE REPAIRS! THIS WAS MY FIRST CAR PURCHASE AND I AM MORE THAN DISAPPOINTED. ONCE AGAIN I HAVE TO TAKE MY CAR IN TO SEE WHY THE ISSUE CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588647May 15, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED WHILE TRAVELING AT ANY SPEED THE SERVICE ENGINE LIGHT ILLUMINATED INTERMITTENTLY ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DID NOT DIAGNOSE THE FAILURE NOR DID THEY REPAIR THE VEHICLE. THE CODE WAS CLEARED ON THE INSTRUMENT PANEL BY AN AUTHORIZED DEALER AND THE FAILURE RECURRED. THE CONTACT CONTINUED TO SEE THE SERVICE ENGINE LIGHT ILLUMINATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586730May 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL CXL. THE CONTACT STATED THAT THE FRONT CALIPERS OVERHEATED AND GRABBED, CAUSING THE BRAKE NOT TO RELEASE AND THE STEERING WHEEL TO SHAKE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES HOWEVER, THE DEALER WAS UNABLE DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,210 AND THE CURRENT MILEAGE WAS 31,382.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585946May 1, 2014
AIR BAGS
PASSENGER AIR BAG ON/OFF INDICATOR INDICATES "AIR BAG OFF" WHEN PASSENGER IS IN SEAT. REMAINED OFF DURING 2 HOUR UNINTERRUPTED TRIP. DEALER "COULD NOT DUPLICATE" PROBLEM. NO PARTS REPLACED, NO ADJUSTMENTS MADE. DEALER INDICATED THAT AIR BAG WILL NOT DEPLOY IF INDICATION IS "OFF". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578747April 9, 2014
SERVICE BRAKES
THE BRAKES ON MY 2011 BUICK REGAL NEVER FELT RIGHT. THE BRAKE PEDAL WOULD GO DOWN ALMOST TO THE FLOOR. I COMPLAINED TO THE DEALER, THEY TESTED IT AND SAID THAT WAS THE WAY THE BRAKES ARE ON ALL THE REGALS. THEN IN THE VERY HOT SUMMER OF 2012 THE BRAKE PEDAL STARTED TO STICK TO FLOOR WHEN I STARTED THE VEHICLE. I HAD TO USE MY FOOT TO GET UNDER THE PEDAL TO POP IT UP. I WENT BACK TO THE DEALER AND TOLD THEM, AND AT FIRST, THEY TOLD ME THEY NEVER HEARD OF ANY RECALL OR PROBLEMS WITH OTHER REGALS OR OTHER VEHICLES. I TOLD THEM THIS IS A SERIOUS SAFETY PROBLEM AND AFTER I STARTED TO ASK OTHERS IN THE SERVICE DEPARTMENT, THE SERVICE MANAGER SAID HE DID HAVE OTHER REGALS WITH THAT PROBLEM AS WELL AS OTHER BUICK MODELS. THEY GAVE ME A LOANER AND ORDERED A NEW BRAKE ASSEMBLE. FOLLOWING THE REPAIR TWO WEEKS LATER I NOTICED ON THE RECEIPT "PIC#5692A ADDRESSING CONCERN, REPLACED BRAKE PEDAL AND RETAINERS PER PIC#5692A." THIS PROBLEM SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569211March 13, 2014
ENGINE
I RECEIVED A LETTER FROM BUICK WHICH SAID MY BALANCING BELT (TIMING CHAIN) COULD BREAK CAUSING ENGINE DAMAGE. THEY WOULD NOT DO ANYTHING ABOUT IT UNTIL IT BROKE. THEY EXTENDED THE WARRANTY IN CASE THAT HAPPENED. IF THE TIMING CHAIN BREAKS AND THE ENGINE STOPS, I WILL LOSE STEERING CONTROL WHICH IS A COMFORTING THOUGHT. IF I AM ON INTERSTATE DOING 70 MPH AND LOSE STEERING, GOOD BYE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554506December 2, 2013
ELECTRICAL SYSTEM
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE RADIO WOULD COME ON AND GO OFF BY ITSELF, THE SPEEDOMETER WAS ACTING IN AN ERRATIC AND THE VEHICLE WOULD STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541994September 5, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THE FAILURE WAS RECURRING. IN ADDITION, THE ELECTRICAL SYSTEM WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532956July 31, 2013
ENGINE
I EXPERIENCE INTERMITTENT NOISE FROM THE RIGHT/PASSENGER SIDE OF THE ENGINE COMPARTMENT. I DROVE VEHICLE TO SUBURBAN BUICK GMC AND WAS UNABLE TO DUPLICATE NOISE AND NO ACTION WAS TAKEN. ON WHILE IN EL PASO, TX THE NOISE RETURN AND WOULD NOT STOP. DROVE VEHICLE TO SHAMALEY BUICK GMC ON JUNE 28, 2012 AND THE BELT TENSIONER WAS REPLACE (INVOICE 25754MILAGE 35416). AGAIN, THE INTERMITTENT NOISE RETURN AND AGAIN I TOOK VEHICLE TO SUBURBAN BUICK GMC AND SERVICE CENTER WAS UNABLE TO DUPLICATE NOISE. ADVISE SERVICE OF PREVIOUS REPAIR AND SINCE PROBLEM COULD NOT BE DUPLICATED IN SERVICE AREA, NO ACTION WAS TAKEN. WHILE IN LAS VEGAS, NV TOOK VEHICLE TO FAIRWAY CHEVROLET BUICK GMC ON JUNE 17, 2013 FOR ANOTHER CONCERN. WHILE IN SERVICE AREA SERVICE ADVISOR DUPLICATED THE NOISE WHILE MOVING VEHICLE. SERVICE ADVISOR KNOW WHAT CAUSES THE NOISE, THE REPAIR WAS PERFORM IN ADDITION TO THE OTHER CONCERN. REPLACE BELT TENSIONER AND SERPENTINE BELT (TAG 0059 MILEAGE 71195) THE ORIGINAL PART FAILS AND WAS REPLACE THEN THE SECOND PART FAILS. THIS PART SHOULD NOT FAIL IN 35,000 MILES. THIS IS SOMETHING THAT SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525771July 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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