Buick Rainier Complaints (2004)

158 consumer complaints on file.

#10220410March 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING ONE MORNING AND NOTICED THAT MY SPEED REGISTERED 80MILES WHEN I HAD JUST PULLED OFF. I CUT THE CAR OFF AND THEN STARTING BACK DRIVING AND IT THEN SAID I WAS GOING 120. I TOOK MY CAR IN AND THEY TOLD ME THAT MY CAR WAS NOT UNDER WARRANTY FOR THIS REPAIR, AND IT WOULD COST ME $575. TO GET IT FIXED. I ASKED FOR THE MAIN NUMBER TO BUICK AND CALLED THEM, THEY SAID THAT MY CAR DID NOT FALL IN THE EXTENDED WARRANTY CATEGORY AND THEY DID NOT HAVE ENOUGH COMPLAINTS TO HAVE THIS AS A RECALL. I ALSO TOLD THEM THAT THIS IS A SAFETY HAZARD AND THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A MANUFACTURER DEFECT AND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM ON THIS PARTICULAR VEHICLE. I COULD BE SITTING WITH THE CAR IDLE AND THE SPEEDOMETER READS 120, EVEN WHEN I MADE THE APPT. TO HAVE IT CHECKED OUT THE SERVICE GUY SAID THAT QUITE A FEW PEOPLE HAVE BEEN IN WITH THAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220296March 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE SEEMS TO BE A KNOWN SAFETY ISSUE WITH SPEEDOMETER CONTROL MODULE. THE DEALERS KNOW ABOUT THIS ISSUE, TRANSMISSION AND SPEEDOMETER REPAIR SHOPS KNPW ABOUT THIS ISSUE. THIS IS A VERY DANGEROUS PROBLEM AS YOU ARE DRIVING AND THE SPEED REGISTERS DIFFERENT & SOMETIMES NOT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219958March 3, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 BUICK RAINIER. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HEARD A CLUNKING NOISE AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE DEALER STATED THAT THE NOISE WAS NORMAL. REPAIRS WERE MADE TO THE BRAKE SYSTEM; HOWEVER,THE CONTACT COULD NOT REMEMBER WHAT SPECIFICALLY WAS REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216203January 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AS I BEGAN TO WORK ON TUESDAY OF THIS WEEK, I LOOKED DOWN AND MY SPEEDOMETER WAS REGISTERING 120 MPH. I WAS ONLY JUST BEGINNING SO I REALIZED SOMETHING WAS WRONG. I STOPPED AND SWITCHED THE CAR OFF AND THOUGHT IT WOULD RESET THE GAUGES BUT IT ONLY WENT TO 65MPH. AS I BEGAN DRIVING AGAIN IT STARTED REGISTERING 120MPH. THEN ON WEDNESDAY, IT WOULD NOT LEAVE OFF THE 120MPH WHEN I TURNED THE ENGINE OFF. THE NEXT TIME IT WENT BACK IT BEGINNING AT 65 AND AS I ACCELERATED IT WENT TO 120. I HAVE NO CLUE WHAT SPEED I AM TRAVELING WHILE DRIVING. I WENT TO MY DEALER AND HE SAID I WOULD HAVE TO PAY FOR IT TO BE FIXED. I DID NOT HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214095January 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERMITTENT SPEEDOMETER READINGS. SPEEDOMETER STUCK ANYWHERE BETWEEN 0-120MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212231December 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STARTED TO STICK AT 60 MPH WHEN DRIVING SLOWLY AFTER EXITING OFF OF THE FREEWAY AT NIGHT. I THEN PROCEEDED ON MY WAY HOME IN A 30MPH ZONE AND THEN THE SPEEDOMETER WAS PEGGED OUT AT OVER 120MPH. FROM THEN ON SOMETIMES THE NEEDLE ON THE GAUGE ALMOST GOES TO ZERO UNTIL YOU START TO DRIVE THE VEHICLE, AND THEN IT PEG'S OUT AGAIN. CONSEQUENTLY MY WIFE AND I DO NOT KNOW HOW FAST WE ARE GOING WHICH IS A MAJOR SAFETY ISSUE ESPECIALLY AT FREEWAY SPEEDS OR DRIVING THROUGH THE NEIGHBORHOOD WHERE CHILDREN PLAY. I HAVE NOT PAYED TO REPLACE A 500 HUNDRED DOLLAR ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195408July 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY SPEEDOMETER REGISTERS UNRELIABLE SPEED. 2004 BUICK RAINIER. NOW, THE OIL PRESSURE GAUGE IS ALSO FAULTY AND JUMPS AROUND. NOTIFIED GM, WHO WAS WELL AWARE OF THIS PROBLEM BUT CLAIMED IT WAS NOT A SAFETY ISSUE WORTHY OF A RECALL. INTERNET WEBSITE SHOWED HUNDREDS OF OTHER GM SUV OWNERS WITH SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193964June 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 46,403 MILES I NOTICED THAT THE ENGINE WOULD REV UP MORE THAN NORMAL WHEN SHIFTING GEARS. TOOK INTO THE BUICK DEALER AND UPON INSPECTION THE TECH FOUND THAT THERE WAS SCORING IN THE VALVE BODY OF THE TRANSMISSION. EXTENDED WARRANTY TOOK CARE OF THE ISSUE HOWEVER I WAS TOLD THAT THIS WAS RARE FOR RANIERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193968June 22, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WITH VEHICLE TEMPERATURE AT NORMAL RANGE, IN PARK AND AT NORMAL IDLE WHEN I PUSH ON THE GAS PEDAL THE RPM WOULD DROP TO UNDER 500 AND THEN GO BACK UP, ALMOST LIKE A HESITATION OF SORTS. TOOK VEHICLE TO BUICK DEALER AND WAS TOLD THAT IT WAS THE SECONDARY AIR PUMP, BASICALLY THE EGR VALVE. WAS TOLD THIS WAS PART OF THE EMISSIONS OF THE VEHICLE BUT NOT COVERED UNDER THE EMISSIONS WARRANTY NOR WOULD MY EXTENDED WARRANTY COVER AS WELL. VEHICLE HAS 46,403 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193969June 22, 2007
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
PURCHASED VEHICLE WHICH HAD 34,000 MILE ON IT. IT NOW HAS 46,403 AND HAVE HAD TO FILL THE POWER STEERING PUMP UP THREE TIMES. I HAVE DETECTED NO LEAKS. TOOK TO THE BUICK DEALER AND THEY SAID THEY WERE UNABLE TO FIND LEAK. PUT SOME DYE IN IT AND SAID BRING IT BACK IN A MONTH OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191143May 18, 2007
VEHICLE SPEED CONTROL, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
2004 BUICK RAINIER SPEEDOMETER & GAS GAUGE WENT HAYWIRE AT 43,000 MILES. THE NEEDLES POINTED RANDOMLY AND THE GAS GAUGE SHOWED 180 DEGREES OFF THE MARKINGS, POINTING STRAIGHT DOWN. COMPLAINED TO THE DEALERSHIP, WHO STATED THIS WAS A KNOWN DEFECT AND REPLACED THE ENTIRE UNIT FOR A $100 DEDUCTIBLE EVEN THOUGH THE CAR WAS OUT OF WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189682May 3, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
I WAS IN THE MIDST OF A 10 HOUR ROAD TRIP OVER THE HOLIDAYS WHEN THE SPEEDOMETER ORIGINALLY QUIT WORKING. I WAS TRAVELING AT A RATE OF 70 MPH. THE SPEEDOMETER STARTED INCHING UP AND BURIED ITSELF AT 120 MPH. I PULLED OFF THE ROAD IN AN ATTEMPT TO GET THE SPEEDOMETER TO GO BACK DOWN BUT IT SETTLED ON 60 MPH WHILE IN PARK. I CONTINUED ON W/MY TRIP AND TOOK THE CAR TO THE DEALERSHIP UPON ARRIVAL IN ABILENE, KS. THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM IN THE CLUSTER AND CHECKED BULLETINS FOR PAST PROBLEMS W/SPEEDOMETERS. OVER THE COURSE OF 3 MONTHS THE SPEEDOMETER CONTINUED TO REPEAT THIS ACTION. I HAD IT INTO A DEALERSHIP IN AUSTIN, TX ON THREE SEPARATE OCCASIONS W/THE SAME RESPONSE FROM THE DEALERSHIP UNTIL THE SPEEDOMETER FINALLY QUITE WORKING ALTOGETHER. THE DEALER TOLD ME HE HAD SEEN THIS IN A FEW OTHER MODELS BY GM. I CALLED AND FILED A COMPLAINT WITH GM AND WAS TOLD THERE WAS NOTHING THEY WOULD DO. I THEN HAD TO PAY TO HAVE THE CLUSTER REPLACED IN FEBRUARY 2007. THREE WEEKS LATER THE CAR WAS BACK IN B/C THE ENTIRE SYSTEM SHUT DOWN AND THE SPEEDOMETER QUIT WORKING. THE SERVICE DEPARTMENT SAW THE PROBLEM UPON ARRIVAL BUT WAS UNABLE TO PROLONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187685April 12, 2007
VEHICLE SPEED CONTROL
TL*- THE CONTACT OWNS A 2004 BUICK RAINIER WITH A FAILURE MILEAGE OF 47,000 AND A CURRENT MILEAGE OF 57,000 MILES. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. WHEN SHE PUT THE VEHICLE IN PARK THE SPEEDOMETER SHOWED THAT THE SPEED WAS ABOVE ZERO. THE REGISTERED SPEED VARIED. WHEN SHE STARTED THE VEHICLE IT WOULD AUTOMATICALLY DISPLAY A SPEED WHICH WAS ABOVE ZERO. WHEN THE CONTACT STARTED TO DRIVE THE SPEEDOMETER WOULD KEEP GOING HIGHER UNTIL IT REACHED 120. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER OR SPOKEN TO THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172491November 2, 2006
AIR BAGS
WHILE CROSSING AN INTERSECTION I WAS HIT IN THE FRONT RIGHT QUARTER OF THE VEHICLE. I WAS HIT BY A PERSON RUNNING A RED LIGHT. HE WAS DOING 40 TO 50 MPH IN A LIGHT TRUCK AND KNOCKED MY SUV SIDEWAYS ABOUT 15 FEET. THERE IS MORE THAN $8,000 DAMAGE TO THE VEHICLE BUT THE SIDE AIR BAGS DID NOT DEPLOY. I SUFFERED A CONCUSSION AND SOFT TISSUE INJURIES. GM TOLD ME I HAD TO GET HIT IN A CERTAIN WAY FOR THE AIR BAGS TO DEPLOY. THEY DON'T TELL YOU THAT WHEN SELLING THE CAR. CAN YOU TELL ME IF THE BAGS SHOULD HAVE DEPLOYED? *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10170109October 6, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
DT*: THE CONTACT STATED WHILE PARKING THE VEHICLE, THE FOUR-WHEEL DRIVE ENGAGED AND THE VEHICLE LURCHED FORWARD REPETITIVELY UNTIL THE FRONT WHEELS WERE STRAIGHTENED OUT. THE MANUFACTURER WAS NOTIFIED, WHO INFORMED THE CONTACT THAT THE ISSUE WAS A RESULT OF THE DESIGN. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE CAUSE OF THE PROBLEM WAS THE COMPUTER READING THAT ONE WHEEL WAS TRAVELING FURTHER THAN THE OTHER, AND COMPENSATING FOR THIS BY ENGAGING THE FOUR-WHEEL DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149838February 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS
AT NIGHT, HEADLIGHTS FLICKER BETWEEN DIM TO BRIGHT FOR NO APPARENT REASON. THIS HAS BEEN AN ON GOING PROBLEMS SINCE APRIL 2004. BUICK SERVICE MANAGER ADMITS THAT THIS IS A KNOWN PROBLEM BUT THEY HAVE NO IDEA HOW TO FIX IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148756January 26, 2006
INTERIOR LIGHTING, STRUCTURE
DT*: THE CONTACT STATED THE VEHICLE'S SPEEDOMETER HAS INADEQUATE LIGHTING. WHILE DRIVING IN THE DAY TIME THE LIGHTING IN THE DASH IS NOT ADEQUATE ENOUGH TO LIGHT THE SPEEDOMETER MAKING IT DIFFICULT FOR THE CONSUMER TO SEE THE SPEED THE VEHICLE IS TRAVELING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UPDATED 2/27/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120053June 20, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: HEADLIGHTS FLICKER ON/OFF, AND GM DOESN'T HAVE A SOLUTION FOR THIS PROBLEM. HAVE CONTACTED THE MANUFACTURER, AND THEY CANNOT FIX IT. THIS HAPPENS INTERMITTENTLY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125853June 13, 2005
SUSPENSION, SERVICE BRAKES, HYDRAULIC, STRUCTURE, ENGINE AND ENGINE COOLING:ENGINE
2004 RAINIER EXPERIENCING INTERMITTENT POPPING NOISE. THE DEALER INDICATED THAT THE NOISE WAS NORMAL. THE BRAKES MADE A GRINDING NOISE AND THE VEHICLE WOULD NOT STOP. THIS OCCURRED THREE TIMES. *MR THE DRIVER HEARD WIND NOISE WHILE DRIVING. THE CONSUMER ALSO HEARD IDLING NOISES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121768May 21, 2005
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I WAS STOPPED AT AN INTERSECTION WAITING FOR THE TRAFFIC LIGHT TO CHANGE. ONE VEHICLE WAS IN FRONT OF ME. I WAS IMPACTED FROM THE REAR BY A THIRD VEHICLE TRAVELING AT A RATE OF SPEED I WOULD ESTIMATE AT SOMEWHERE BETWEEN 20 AND 40 MPH. THE FORCE OF THE IMPACT THREW MY CAR INTO THE CAR IN FRONT OF ME. IN ADDITION TO THE SIGNIFICANT REAREND DAMAGE SUSTAINED, THE IMPACT DESTROYED THE FRONT END OF MY SUV, INCLUDING BUMPER, RADIATOR, HOOD AND DAMAGE TO BOTH FRONT QUARTER PANELS. AND YET THE AIRBAG DID NOT DEPLOY. I'M RECOVERING FROM BACK AND NECK STRAINS AND PAINS FROM THE WHIPLASH EFFECT OF THE ACCIDENT. HOWEVER, I AM SURE THAT I WOULD HAVE EXPERIENCED AND ENDURED LESS TRAMA HAD THE AIRBAG DEPLOYED. THE 2004 BUICK RANIER SUV HAS BEEN TOWED FROM THE SCENE. TODAY OR MONDAY, THE INSURANCE ADJUSTOR WILL DETERMINE IF THE VEHICLE IS REPAIRABLE. BELOW, I HAVE REFERENCED ALL COMPONENT CHOICES RELATED TO THE AIRBAG BECUASE IT DID NOT DEPLOY. NO DETERMINATION HAS BEEN MADE TO DETERMINE THE SPECIFIC PART RESPONSIBLE FOR THE NON-DEPLOYMENT OF THE AIRBAG.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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