Buick Park Avenue Complaints (1998)

246 consumer complaints on file.

#10075756June 7, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT 50 MPH CHECK ENGINE LIGHT CAME ON, SHOWING THAT THE COOLANT WAS LOW. DEALER EXAMINED THE VEHICLE, AND FILLED THE RESERVOIR WITH COOLANT. BETWEEN THE DEALERSHIP AND THE CONSUMER'S HOME COOLANT DRAINED FROM THE RESERVOIR AND THE RADIATOR. VEHICLE WAS TOWED BACK TO THE DEALER, WHO REPLACED THE MANIFOLD, THE GASKET, AND UPPER PLENUM ON THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064899June 4, 2004
FUEL SYSTEM, GASOLINE
AN INDEPENDENT SHOP REPLACED THE INTAKE MANIFOLD AT THE OWNER EXPENSE OF $ 692.00. THE MANUFACTURER DENIED REIMBURSEMENT FOR THE RECALL. CONSUMER WILL PROVIDE A LETTER FROM THE MANUFACTURER WHY THEY DENIED THE REIMBURSEMENT. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072668May 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD DEFECT CAUSING ENGINE DESTRUCTION AND FAILURE, RESULTING IN REPLACEMENT OF ENGINE. 1998 BUICK PARK AVENUE 88947 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071535April 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER DENIED REIMBURSEMENT FOR MOTOR REPLACEMENT PRIOR TO RECEIVING FUEL PRESSURE REGULATOR RECALL. *PH THE CONSUMER REPLACED THE VEHICLE'S ENGINE PRIOR TO RECEIVING RECALL NOTICE 03V-473. THE RECALL WAS FOR THE VEHICLE'S FUEL PRESSURE REGULATOR. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY PROVIDED NO ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071445April 20, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER WAS DENIED REIMBURSEMENT FOR REPAIRS BECAUSE THE PART WASN'T COVERED UNDER RECALL. *PH THE FUEL PRESSURE DIAPHRAGM LEAKED WHICH OCCURRED 10 MONTHS AFTER THE VEHICLE BACKFIRED WITH SMOKE COMING FROM UNDER THE HOOD AND BROKE THE INTAKE MANIFOLD THAT BLEW THE CAP OFF OF THE VEHICLE. THE VEHICLE WAS REPAIRED BUT THE SERVICE DEALER HAD NOT REPLACED THE FUEL PRESSURE REGULATOR. THE CONSUMER WAS TOLD BY THE MECHANIC TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO REPLACE THE REGULATOR, WHICH HE DID. THE CONSUMER SUBMITTED A CLAIM FOR DAMAGES WHICH HE PAID FOR AND THE CLAIM WAS DENIED BECAUSE THE PART WAS NOT COVERED BY THE RECALL#03V473000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071453April 20, 2004
FUEL SYSTEM, GASOLINE
CONSUMER DENIED REIMBURSEMENT FOR REPAIRS MADE PRIOR TO RECEIVING RECALL NOTICE. *PH THE RECALL WAS FOR THE FUEL PRESSURE REGULATOR (03V-473). THE MANUFACTURER CLAIMED THAT THE DOCUMENTATION THAT THE CONSUMER PROVIDED DID NOT SUBSTANTIATED THE REQUEST. THE CONSUMER RESUBMITTED THE CLAIM FOR REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071463April 15, 2004
FUEL SYSTEM, GASOLINE
REQUEST REIMBURSEMENT FOR REPAIR MADE PRIOR TO LEARNING OF RECALL NOTICE. *PH THE VEHICLE'S FUEL PRESSURE REGULATOR FAILED PRIOR TO RECALL NOTIFICATION (03V-473). THE CONSUMER SUBMITTED ALL NECESSARY DOCUMENTATION FOR REIMBURSEMENT BUT HAS NOT RECEIVED ANY CORRESPONDENCE FROM THE MANUFACTURER REGARDING THE STATUS OF HIS REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059140April 1, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
REAR LIGHT HOUSING PRODUCED MOISTURE. AS A RESULT, A THICK FILM COVERED THE LENS. *AK DEALER INDICATED THAT THERE'S A 30% FAILURE RATE ON THESE COMPONENTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063360March 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE WAS PARKED IN THE GARAGE AND CONSUMER NOTICED THAT COOLANT WAS LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE INTAKE MANIFOLD NEEDED REPLACING DUE TO A HOLE INSIDE OF THE TUBE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065333March 11, 2004
FUEL SYSTEM, GASOLINE
CONSUMER'S VEHICLE DIDN'T QUALIFY FOR THE RECALL BECAUSE IT CAME FROM A DIFFERENT PLANT. *PH THE RECALL WAS ON THE VEHICLE FUEL PRESSSURE REGULATOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004758March 2, 2004
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
INTAKE MANIFOLD WAS LEAKING, RESULTING IN A ANTI FREEZE LEAK OVER ENGINE. DEALER HAS BEEN CONTACTED. *AK INTAKE MANIFOLD, WATER PUMP, FRONT ROTORS/PADS, SERPENTINE BELT, TENSIONER PULLEY AND PLUGS WERE REPLACED. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060977February 24, 2004
SEAT BELTS
FRONT SHOULDER BELT (PASSENGER SIDE) BECAME STUCK. TOOK VEHICLE FOR REPAIR TO A PERSONAL MECHANIC AND TOLD CONSUMER THAT A PUBLIC SAFETY CAMPAIGN WAS RELEASED. MECHANIC RECOMMENDED TO TAKE VEHICLE TO AN AUTHORIZED DEALER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058918February 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE ENROUTE HOME FROM VACATION LOW COOLANT WARNING LIGHT CAME ON. WITHIN A FEW MILES THE ENGINE TEMPERATURE GAUGE WENT TO HOT. I WAS ABLE TO LIMP BACK A MILE OR SO TO A CHEVROLET DEALER I HAD PASSED. THE INTAKE MANIFOLD GASKET HAD FAILED, COSTING $593 TO REPLACE ALONG WITH THE SPARK PLUGS, OIL AND FILTER. HOWEVER, UPON RETURNING HOME, I OPENED THE OIL FILLER CAP TO FIND A GLOB OF WATER CONTAMINATED OIL INSIDE. NOW EVEN SHORT TRIPS RESULT IN WATER DROPLETS ON THE UNDERSIDE OF THE OIL FILLER CAP. ALSO, THE ENGINE IDLE IS DOWN ABOUT 100 RPM, IT DOESN'T SOUND OR RUN AS SMOOTHLY AS BEORE AND THERE'S A SLIGHTLY DETECTABLE METALLIC KNOCK FROM THE ENGINE. I BELIEVE THE PLASTIC INTAKE MANIFOLD HAS ALSO FAILED AND SHOULD HAVE BEEN REPLACED. AS A RESULT OF THE DEFECTIVE MANIFOLD AND GASKET DESIGN, A $34,000 VEHICLE HAS A SICK ENGINE AT ONLY 64,000 MILES. THE MECHANIC THAT REPLACED THE GASKET SAID HE HAD ONLY WORKED AT THE DEALERSHIP FOR THREE WEEKS, BUT REPLACING THESE INTAKE MANIFOLD GASKETS HAD BEEN A CONTINUOUS JOB. THE SERVICE MANAGER SAID I WAS LUCKY, BECAUSE ANOTHER CUSTOMER HAD SEIZED THE STARTER AND BROKEN THE FLYWHEEL TRYING TO JUMP START HER CAR FULL OF COOLANT FROM A FAILED INTAKE GASKET.*AK THIS PROBLEM WITH THE INTAKE MANIFOLD AND GASKET DESIGN IS A MANUFACTURER'S DEFECT THAT SHOULD BE CORRECTED BY GM AND NOT BORNE BY THE CUSTOMER. I'VE ALSO EXPERIENCED MOST OF THE OTHER CHARACTERISTIC FAILURES WITH THIS CAR SUCH AS, WARPED BRAKE ROTORS, FAILED IGNITION CONTROL MODULE, FAILED SHOULDER BELT RETRACTOR, BROKEN ASH TRAY DOOR LATCH, SHUDDER IN STEERING WHEEL WHILE TURNING AT LOW SPEED, SUSPENSION VIBRATION DUE TO DEFECTIVE BUSHINGS, ETC. AFTER 26 YEARS OF GM OWNERSHIP LOYALTY, I'M CALLING IT QUITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059595February 23, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DRIVER STARTED THE VEHICLE AND HEARD A LOUD BANG. VEHICLE CAUGHT ON FIRE UNDER THE HOOD. FIRE DEPARTMENT EXTINGUISHED THE FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10059315February 19, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER'S VEHICLE HAD PROBLEM WITH THE FUEL OIL PRESSURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053980February 19, 2004
SUSPENSION, UNKNOWN OR OTHER, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHEN TURNING IN EITHER DIRECTION, THE VEHICLE SHUDDERED. THE DEALER REPLACED THE PRESSURE HOSES IN THE POWER STEERING. *AK WHEN THE VEHICLE WAS DRIVE OVER BUMPS, THERE WAS A NOISE IN THE RIGHT FRONT TIRE AREA. THE ASH TRAY LID WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044638February 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN MAKING A TURN IN EITHER ON A STRAIGHT " " DIRECTION THE VEHICLE STALLED. BUT THE VEHICLE WAS RESTARTED WITHOUT A PROBLEM. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056318February 2, 2004
TIRES:TREAD/BELT
I HAVE A 1998 BUICK PARK AVE. PURCHASED AT MY DEALERSHIP: BRUNSWICK BUICK PONTIAC, 1120 ROUTE 18 NORTH, EAST BRUNSWICK NJ, 08816, PHONE# 732-651-4110, MR. JOSE PASCUAL (SERVICE ADVISOR), WITH ORIGINAL GOODYEAR EAGLE LS TIRES SERIAL NUMBERS: 0606, 0610, 0615, 0623 ON THE VEHICLE. AT APPROX. 41593 MILES, MY RIGHT FRONT TIRE WENT FLAT IN MY DRIVEWAY. I BROUGHT THE CAR TO THE ABOVE DEALERSHIP AND WAS TOLD THAT A GASH APPROX. 5" LONG ON THE 'INTERIOR CAUSED BY A DISPLACEMENT OF THE TIRES STEEL BELT, AND UPON FURTHER INSPECTION BY THE SERVICE REP., I WAS TOLD THAT THE OTHER THREE TIRES WERE ON THE VERGE OF A SIMILAR FAILURE. HAD THE FAILURE NOT HAPPENED IN MY DRIVEWAY BUT ON THE HIGHWAY I MIGHT NOT BE WRITING THIS. I CONTACTED A MR. TOM D. AT GOODYEAR (732-821-4700) REFERENCE # 671401, AND WAS TOLD TO BRING ALL FOUR TIRES TO A GOODYEAR DEALER WHICH I DID AND WAS TOLD THE DETERIORATION WAS DUE TO NORMAL WEAR AND TEAR, BUT I TOLD GOODYEAR THAT NO-ONE WOULD BUY THESE TIRES WITH THE KNOWLEDGE THAT THE BELTS WOULD COME APART AT APPROX. 40000 MILES. I CONVEYED THEIR COMMENTS TO THE DEALERSHIP WHO DID NOT AGREE WITH THIS CONCLUSION AND IS HOLDING THE FOUR TIRES FOR A G.M. REPRESENTATIVE TO INSPECT THE TIRES. IT WAS NECESSARY FOR ME TO REPLACE THE TIRES PREMATURELY AT MY EXPENSE AS I HAD MORE NORMAL USE OF THE EXISTING TIRE RUBBER. I AM SEEKING: 1- REIMBURSEMENT FOR THE COST $409.53 OF THE TIRE REPLACEMENTS FROM GOODYEAR, AND 2- TO APPRISE YOUR AGENCY OF THIS CONDITION AS RECOMMENDED BY A BUICK G.M. CUSTOMER SERVICE REPRESENTATIVE MS. KELLLY BRISTOL, PHONE # 866-952-4368, X58036, SERVICE REQUEST # 1-172024374, SO THAT ANY OTHER PERSONS HAVING SIMILAR TIRES CAN HAVE THEM EXAMINED FOR POSSIBLE DEFECTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056274February 1, 2004
ENGINE AND ENGINE COOLING
FAILURE OF PLASTIC UPPER INTAKE MANIFOLD ON 1998 BUICK PARK AVENUE CAUSING COOLANT TO LEAK INTO ENGINE CYLINDERS. THE REPAIR BILL COST $990. I HAVE NOT SEEN ANY OTHER MANUFACTURER BESIDES GENERAL MOTORS CONSTRUCT THEIR INTAKE MANIFOLDS OUT OF PLASTIC. THE SERVICING DEALERSHIP NOTED THAT THEY ARE REPLACING AN AVERAGE OF 3 PLASTIC INTAKE MANIFOLDS EACH WEEK DUE TO PLASTIC FAILURE AND ANTIFREEZE LEAKING INTO THE ENGINE CYLINDERS. I THINK THIS NEEDS TO BE INVESTIGATED AS THIS ENGINE (3.8 LITER) AND PLASTIC INTAKE MANIFOLD HAVE BEEN AND CONTINUE TO BE USED IN MULTIPLE GM VEHICLES FROM AT LEAST 1996 THROUGH THE PRESENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055263January 16, 2004
FUEL SYSTEM, GASOLINE
WHEN THE GAS TANK WAS FILLED TO HIGH GAS SPILLED OVER INTO THE ENGINE COMPARTMENT. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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