Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10369328December 6, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT ANTI FREEZE WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE MECHANIC ADVISED HIM THAT THE INTAKE MANIFOLD FAILED AND WAS CAUSING THE ANTI-FREEZE TO LEAK. THE MECHANIC WAS REPLACING THE INTAKE MANIFOLD AND THE GASKET. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,750 AND THE CURRENT MILEAGE WAS 60,200. UPDATED 02/02/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368485December 1, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LESABRE - POWERED REAR WINDOW REGULATOR FAILURE 2X. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368434November 30, 2010
STRUCTURE, AIR BAGS:FRONTAL
THE TOP DASHBOARD ON MY 2002 YEAR BUICK LESABRE HAS BECOME DISLODGED AT THE DRIVER'S SIDE AND IS SLOWLY BECOMING DISLODGED TOWARDS THE PASSENGER SIDE. THIS IS A CRITICAL SAFETY CONCERN BECAUSE THIS TOP DASHBOARD HOUSES THE AIR BAG AT THE PASSENGER SIDE. THE PASSENGER AIRBAG CAN BECOME INADVERTENTLY DEPLOYED KILLING THE PASSENGER. GM HAS REFUSED TO DO A RECALL AND ITS BEEN 7 WEEKS SINCE THE NATIONAL SAFETY BOARD SAID THEY WILL SEND ME A COMPLAINT FORM TO COMPLETE. I AM GATHERING INFORMATION TO EXPOSE GENERAL MOTORS LACK OF CUSTOMER CONCERN WITH A TROUBLESHOOTER AT MY LOCAL TV STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359657October 8, 2010
STRUCTURE
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE EIGHT INCH DASHBOARD PANEL BECAME SEPARATED FROM THE WINDSHIELD. THE PANEL SEPARATION ORIGINATED FROM THE DRIVER SIDE NEAR THE AIR BAG WINDOW AND CONTINUED TO EXTEND TOWARD THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT EXPRESSED CONCERN OF THE POTENTIAL AIR BAG SAFETY HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. UPDATED 8/29/11 *CN UPADTED 10/11//11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353561September 2, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 BUICK LASABRE. THE CONTACT STATED THAT THE AIR BAGS SUDDENLY DEPLOYED WHILE DRIVING 17 MPH. THERE WAS NO CRASH AND THE CONTACT DID NOT DRIVE OVER ANY BUMPS OR UNEVEN SURFACES. THE PASSENGER'S RIGHT EAR WAS INJURED IN THE INCIDENT. THE DOCTOR STATED THAT SHE HAD A LOW TONE PROBLEM WITH HER HEARING THAT WOULD BE PERMANENT. GENERAL MOTORS WAS CONTACTED AND THEY STATED THAT IT WAS A PRODUCT DEFECT. THE VEHICLE WAS TOWED TO THE DEALER AND A RENTAL VEHICLE WAS PROVIDED. GENERAL MOTORS AGREED TO BUY BACK THE VEHICLE FOR $4700.00. THE CONTACT WAS NEGOTIATING THE BUY BACK TERMS. THE VEHICLE WAS NOT DRIVABLE. THE FAILURE MILEAGE WAS 84,000. UPDATED 12/22/10 *BF THE CONSUMER STATED IN OCTOBER 2010 GM PRESENTED HIM WITH A CHECK FOR $5500 AND THE TITLE AND VEHICLE WAS TURNED OVER TO THEM. THE VEHICLE WAS TAKEN TO A SALVAGED BUSINESS AND DESTROYED. UPDATED 12/29/10
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10351359August 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
BOTH FRONT AND REAR PASSENGER WINDOWS FAILED TO GO UP AFTER PUT IN THE DOWN POSITION. HAD TO REPLACE BOTH WIDOW REGULATOR'S AT A COST OF 450.00. ONLY 60,732 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350001August 17, 2010
VEHICLE SPEED CONTROL, FUEL SYSTEM, OTHER
GAS PEDAL STICKS AT IDLE POSITION. THIS IS NOT A PROBLEM IN NEUTRAL BUT IF IN DRIVE CAUSES A SUDDEN VEHICLE ACCELERATION. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350005August 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW FALLS INTO THE DOOR WITHOUT INPUT FROM DRIVER OR PASSENGER. THIS IS A VERY COMMON PROBLEM WITH BUICK LESABRE CARS AND SHOULD BE COVERED BY GM AS A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350062August 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL AND THE CONTACT WAS UNABLE TO CLOSE THE WINDOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. APPROXIMATELY NINE MONTHS LATER, THE FAILURE RECURRED ON THE FRONT PASSENGER WINDOW. THE VEHICLE WAS TAKEN BACK TO THE SAME INDEPENDENT REPAIR FACILITY WHERE THE WINDOW WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349791August 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2002 YEAR BUICK LESABRE WHERE THE FRONT AND REAR WINDOWS WOULD NOT RAISE UP OR DOWN FULLY. I HAD TO MANUALLY RAISED EACH WINDOW NY HAND TO CLOSE IT IF ACCIDENTALLY LOWERED BY A PASSENGER. WE GOT ONE OF OUR WINDOWS REPLACED FOR $600. I BOUGHT THE OTHER PART FOR OUR REAR WINDOW FOR ABOUT 60 DOLLARS AND HAD A MECHANIC PLACED IN MUCH CHEAPER THAN THE FORMER DEALERSHIP CHARGED. WITH ONE OF THE CHILD-PROOF REAR WINDOWS NOW LOCKED WITH A PIECE OF WOOD HOLDING IT UP IN THE DOOR WINDOW THIS MAKES IT VERY UNSAFE IF THIS CAR EVER IS SUBMERGED IN WATER OR SOME OTHER COMPROMISING POSITION WITH THE REAR PASSENGER NEEDING TO ESCAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343425July 15, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE GLASS ON THE REAR DRIVER SIDE WINDOW FELL INTO THE WINDOW MOUNT WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AT A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS INFORMED THE FAILURE WAS CAUSED BY A DEFECTIVE CABLE MOTOR. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE, STATING THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342348July 9, 2010
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL REQUIRES EXCESSIVE AMOUNT OF FORCE TO DEPRESS THE PEDAL. THIS RESULTS IN A NOTICEABLE SURGE WHEN GOING FORWARD FROM A STOPPED POSITION. IT ALMOST FEELS AS IF THERE IS SPRING HOLDING THE THROTTLE OPEN AND THERE IS A BREAK POINT AT WHICH THE SPRING LETS LOOSE BEFORE THE THROTTLE OPENS. A VISUAL INSPECTION OF THE THROTTLE AND THROTTLE BODY DID NOT REVEAL ANY OBSTRUCTIONS OR BINDING CABLE. THE FLOOR MATS ARE NOT A FACTOR IN THIS PROBLEM. PROBLEM IS MOST NOTICEABLE AFTER THE CAR HAS BEEN STARTED AND PLACED IN THE DRIVE POSITION. THIS PROBLEM HAS PERSISTED FOR THE PAST SEVERAL YEARS AND IS THE SAME IN BOTH WINTER AND SUMMER. I HAVE JUST LEARNED TO LIVE WITH IT AND EXPECT A SLIGHT JOLT WHEN MOVING FORWARD BUT I HAVE BEEN UNABLE TO FIND THE ROOT CAUSE AND I WORRY WHENEVER SOMEONE ELSE DRIVES MY CAR. THIS SURGE IS NOTICEABLE TO PASSENGERS ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332122May 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE STARTING THE VEHICLE, A FIRE OCCURRED IN THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 80,278 AND THE CURRENT MILEAGE WAS 148,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10332000May 24, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK WHENEVER THE VEHICLE WAS BROUGHT TO A COMPLETE STOP. THE CONTACT HAD TO PUSH DOWN HARD ON THE ACCELERATOR PEDAL SO THAT IT WOULD RELEASE AND THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 62,500. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. UPDATED 07/19/10 *BF THE CONSUMER STATED THE PEDAL BECAME STUCK AND WHEN HE APPLIED IT HARDER IT SNAPPED FREE. UPDATED 07/21/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331113May 18, 2010
VEHICLE SPEED CONTROL
SET CRUISE CONTROL CAR TOOK OF WIDE OPEN WOULD NOT SHUT OFF HAD TO TURN KEY OFF TO GET IT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330912May 17, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SECOND TIME A POWER WINDOW HAS DROPPED WITHIN 4 MONTHS. FIRST WAS THE PASSENGER REAR IN JANUARY 2010, SECOND WAS FRONT PASSENGER WINDOW MAY 2010. SEEMS THE POWER WINDOW REGULATORS ARE RUNNING A METAL CABLE OVER A PLASTIC PULLEY WHEEL AND USING A PLASTIC SPOOL ON THE MOTOR. WHEN THE PLASTIC PULLEY WHEEL BREAKS THE CABLE MISALIGNS ON THE SPOOL AND THE WINDOW DROPS AND IS INOPERABLE. COSTS OF REPAIRS IS OVER $460.00 USD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328001April 28, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING MY 2002 BUICK LESABRE, THE FRONT PASSENGER WINDOW MADE A CRUNCHING NOISE AND THEN JUST SANK DOWN INTO THE DOORFRAME. SO I GUESS I'LL BE EITHER REPLACING THE WINDOW REGULATOR OR HAVING THE WINDOW PERMANENTLY CLOSED. I'VE ALREADY REPLACED ONE REGULATOR (DRIVER'S SEAT) AND HAD ONE OTHER WINDOW CLOSED (BACK SEAT, PASSENGER SIDE). FIRST FAILURE OCCURRED ABOUT A YEAR AGO. SECOND WAS ABOUT 2 MONTHS AGO. LATEST EVENT WAS YESTERDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323192April 1, 2010
VEHICLE SPEED CONTROL
2002 BUICK LASABRE. CONSUMER STATES PROBLEM WITH CRUISE CONTROL AND SUDDEN ACCELERATION. *TGW THE CONSUMER STATED WHILE STOPPED AT A RED LIGHT WITH HIS FOOT ON THE BRAKE, THE CRUISE CONTROL LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE ACCELERATED UP TO 50 MPH AND THE GAS PEDAL MOVED DOWN BY ITSELF AUTOMATICALLY. THE CONSUMER STATED HE MANAGED TO SLAM ON THE BRAKE AND THE VEHICLE STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320663March 18, 2010
VISIBILITY
POWER WINDOWS DROPPED WITH A BANG WHILE TRAVELING AT FREEWAY SPEEDS. THREE OF THE FOUR WINDOWS HAVE FAILED THIS WAY AT DIFFERENT TIMES. THE BANG CAUSED AN UNSAFE DISTRACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310126February 13, 2010
VISIBILITY, AIR BAGS:FRONTAL, STRUCTURE
I HAVE REMOVED MY DASHBOARD COVER OR SO CALLED DASH BOARD PAD AND HAVE RE-GLUED IT 3 TIMES AND NOW IT IS CURLING UP AT THE FORWARD END AGAIN. THE FRONT OF THE HEADLINER IS NOW ROTTING AT THE FOAM AREA BETWEEN THE FABRIC AND THE MOLDED SHAPE, THE SAME AS HAS BEEN OCURRING SINCE THE EARLY 1980'S. THE FOAM IS DETERIORATING FROM THE HEAT AND THE SUN, (FLORIDA OWNERS ARE EFFECTED MORE THAN SOME), TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE FROM GM OR HAVE AN UPHOLSTERY SHOP LIKE MINE. HTTP://WWW.MARKTHREE.COM REPLACE THE FABRIC ON THE EXISTING CEILING SHAPING BOARD, AFTER SPENDING HOURS REMOVING THE CEILING HEADLINER FROM THE CAR AND THEN REMOVING ALL OF THE ROTTED FOAM AND FABRIC BROUGHT TO A CLEAN AND USABLE SURFACE. WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE 70'S? AS AN UPHOLSTERER AT HTTP://WWW.EASTCOASTAUTOTOYS.COM I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE THAT I HAVE HAD TO REMOVE MY DASHBOARD COVER ALSO CALLED PAD AND HAVE REGLUED AND REMOLDED IT 3 TIMES. NOW IT IS CURLING UP AT THE FORWARD ENDS AGAIN AS WELL AS BY THE AIR BAG. THE FRONT OF THE HEADLINER IS NOW FALLING LOOSE AND DOWN AT THE FRONT WINDSHIELD AREA DUE TO ROTTING FOAM, {JUST LIKE LIKE THOSE OF THE 1980'S}. THE FOAM IS DETERIORATING AND TURNING TO POWDER SO THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACE IT WITH THE SAME GARBAGE OR HAVE AN UPHOLSTERY SHOP LIKE MINE REPLACE THE FABRIC ON THE EXISTING BOARD. AFTER SPENDING 45 MINUTES REMOVING THE CEILING FROM THE CAR AND THEN ANOTHER HOUR REMOVING ALL OF THE ROTTED FOAM.....WHY ARE WE STILL DEALING WITH THE SAME SUN VS. GLUE PROBLEMS THAT WE HAVE SINCE THEY STOPPED DOING STRETCH CEILINGS IN THE EARLY 70'S? AS AN UPHOLSTERER I DO MAKE A GOOD LIVING OFF OF THIS ABOMINATION BUT AS A 2002 BUICK LESABRE OWNER, I DO NOT APPRECIATE WASTING MY TIME ... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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