Buick LaCrosse Complaints (2007)

250 consumer complaints on file.

#10641591October 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE CONTACT HEARD AN UNUSUAL SOUND WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE SHOOK VIOLENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641776October 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641857October 6, 2014
EXTERIOR LIGHTING
I WAS DRIVING ON INTERSTATE AT NIGHT 65 MPH AND MY HEADLIGHTS AUTOMATICALLY WENT OFF. THEY WOULD NOT COME BACK ON. I DROVE WITH HIGH BEAMS UNTIL I COULD GET OFF AN EXIT. SAT THERE AND TRIED TO GET THEM ON...NO LUCK. FINALLY THEY CAME BACK ON AND 15 MINUTES LATER THEY WENT OFF AGAIN. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON FOR 35 MINUTES. TOOK IT IN TO GM CERTIFIED SERVICE DEPT. AND THEY SAID THERE WAS NOTHING WRONG WITH THE LOW BEAMS. DRIVING HOME FROM SERVICE DEPT, THEY WENT OUT AGAIN !!!!!! WHAT IS THE PROBLEM WITH THIS?. VERY VERY DANGEROUS AND CANNOT DRIVE MY CAR BECAUSE I AM NOT SURE WHEN THE LIGHTS WILL GO OUT....THUNDERSTORMS, NIGHT TIME, SNOW, ETC....I NEED MY LOW BEAM LIGHTS !!!! I AM CALLING THE SERVICE DEPT. AGAIN TOMORROW AND DEMANDING THEY FIX THIS PROBLEM BEFORE I HAVE A SERIOUS ACCIDENT !!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640190September 30, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED ON SIX OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIM LIGHT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640222September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUCK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637906September 29, 2014
ELECTRICAL SYSTEM
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER BELIEVED THE IGNITION SWITCH PROBLEM, WAS MORE THAN JUST A CHEAP POORLY DESIGNED PART AS EXPLAINED IN THE RECALL LETTER HE RECEIVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639763September 29, 2014
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE EXITING A PARKING LOT, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INDICATED THAT THE HIGH BEAMS HAD TO BE USED DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TECHNICIAN STATED THAT THE FUSE BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,424. UPDATED 11/20/14*LJ UPDATED 8/17/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639804September 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT DID NOT FEEL SAFE SINCE THE MANUFACTURER FAILED TO INDICATE THE REMEDY ON THE RECALL NOTIFICATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639267September 26, 2014
EXTERIOR LIGHTING
PARKED WITH LOW BEAM HEADLIGHTS ON AND THEY SUDDENLY SHUT OFF. TURNED THEM OFF AND BACK ON MANUALLY WITH NO AFFECT. TURNED ON THE HIGH BEAMS AND HAD LIGHT. ABOUT 5 MINUTES LATER WHILE DRIVING THE LOW BEAMS RETURNED. A SECOND INCIDENT OCCURRED ON SEPTEMBER 25, 2014 WHILE DRIVING 60 MPH. LOW BEAMS WENT OUT WAS ABLE TO SWITCH ON HIGH BEAMS, ALTHOUGH SOMEWHAT DIMINISHED, LOW BEAMS RETURNED WITHIN 10 MINUTES OF DRIVING WITH DIMINISHED HIGH BEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637912September 25, 2014
ELECTRICAL SYSTEM
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO ORDER PARTS TO COMPLETE RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637914September 25, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUSE BOX AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE LOW BEAM LIGHTS STOPPED WORKING. HE TOOK THE VEHICLE TO HIS LOCAL MECHANIC, WHERE HE WAS INFORMED HE WAS VERY FORTUNATE THE VEHICLE DID NOT CATCH ON FIRE, BECAUSE THE FUSE BOX HAD MELTED AND THE WIRES HAD BURNED. THE DAMAGE WAS NOT A RESULT OF NEGLIGENCE, BUT WAS CAUSED BY A FLAW IN THE FUSE BLOCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638583September 23, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS WILL TURN OFF. YOU ARE LEFT DRIVING BLIND AT FULL SPEED. IT HAS HAPPENED A NUMBER OF TIMES. I TOOK IT TO THE GARAGE AND THEY COULD NOT DUPLICATE THE ISSUE SO THEY WERE NOT ABLE TO FIX IT. WITH WINTER COMING ON AND SUNSET HAPPENING EARLIER EACH DAY, THE AMOUNT OF TIME DRIVING IN THE DARK INCREASES. THIS IS UNSAFE FOR MYSELF AND OTHER DRIVERS THAT MAY NOT SEE ME DUE TO MY HEADLIGHTS GOING OFF ALL OF THE SUDDEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637859September 21, 2014
ELECTRICAL SYSTEM
THE CAR WAS DRIVEN ON THE FREEWAY. SMELL OF SOMETHING BURNING COMING FROM THE HOOD AREA. TAKE THE NEXT EXIT, SMOKE START COMING OUT OF THE HOOD. STOP THE CAR CHECK THE HOOD AND THE UNDERHOOD FUSE BLOCK WAS BURNING. THE WHOLE FUSE IS DAMAGED SO IS THE ENGINE HARNESS. IT LOOKED LIKE THE HEADLAMP DRIVER MODULE AND THE FOG LAMP MICRO-RELAYS WERE THE ONES THAT MELTED FIRST AND CAUSE THE FUSE BOX TO BURN. I COULDN'T FIGURE OUT WHY THE FUSE BOX JUST BURNED THAT'S WHY I STARTED LOOKING ONLINE IF SOMEONE ELSE HAS THE SAME PROBLEM. IT SEEMS A FEW PEOPLE HAS THE SAME PROBLEM. I GUESS THERE ARE UNREPORTED CASES AS WELL. SOMETHING SHOULD BE DONE BEFORE SOMEONE GET HURT BECAUSE IT LOOKS LIKE THIS IS A PROBLEM THE 2007 BUICK LACROSSE HAS. THE CAR HAS NOT BEEN FIXED YET. STILL TRYING TO FIND OUT IF IT IS STILL WORTH FIXING...UPDATED 10/05/14 *BF....UPDATED 01/12/15*BF THE MAIN WIRING HARNESS WAS REPLACED. UPDATED 01/15/15*JB UPDATED 3/26/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10633112September 15, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW BEAM HEAD LIGHTS MALFUNCTIONED. THE LOW BEAM WOULD TURN OFF INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,500. UPDATED 10/31/14*LJ UPDATED 4/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632397September 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER EXPLAINED THAT THE PART WAS NO LONGER AVAILABLE AND DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631838September 11, 2014
UNKNOWN OR OTHER
2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNETHICAL AND UNPROFESSIONAL CUSTOMER SERVICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629702August 31, 2014
ENGINE
WE WERE STOPPED AT A RED LIGHT AND THE CAR JUST DIED. WE CALLED AAA AND BEFORE THEY GOT THERE THE CAR STARTED UP AGAIN. THEN WE RECEIVED A RECALL NOTICE FROM GM (RECALL #14299). SINCE PARTS ARE NOT AVAILABLE ACCORDING TO THE LETTER WE REMOVED EVERYTHING FROM THE KEYCHAIN LEAVING ONLY ONE SINGLE KEY AS INSTRUCTED. HOWEVER, OUR CAR AGAIN DIED ON AUGUST 21, 2014 BUT AFTER A FEW MINUTES STARTED UP AGAIN. TODAY, AUGUST 31, 2014 OUR BUICK DIED AGAIN IN THE LEFT TURN LANE STOPPED AT A RED LIGHT. WE HAD TO BE TOWED HOME BY AAA BECAUSE IT WOULD NOT START AGAIN. THIS IS UNACCEPTABLE!! WE ARE AN 80 YEAR OLD COUPLE AND WE ONLY HAVE THIS ONE CAR FOR TRANSPORTATION. WE CANNOT KEEP WORRYING ABOUT OUR CAR EVERYTIME WE DRIVE IT, MUCH LESS THE DANGERS OF HAVING AN ACCIDENT WHEN IT STALLS IN THE MOST UNEXPECTED PLACES AND TIMES. WE NEED A RENTAL CAR TO USE UNTIL GM CAN GET THESE PARTS. I DON'T THINK THAT I AM ASKING TOO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629074August 28, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, ALL OF A SUDDEN THE HEADLIGHTS WILL TURN OFF LEAVING YOU TRAVELLING ALONG THE HIGHWAY AT 60 TO 75 MPH (DEPENDING ON WHAT TYPE OF HIGHWAY, INTERSTATE OR LIMITED ACCESS ROADWAY YOU ARE ON). THIS LEAVES YOU MOVING WITH NO IDEA WHERE THERE IS A SAFE PLACE TO PULL OVER TO GET OUT OF THE TRAVEL LANES. THIS HAS OCCURRED NUMEROUS TIMES, AND I AM ASKING TO BE REIMBURSED FOR THE EXPENSE OF REPAIRING THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628520August 26, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, A SPARK EMITTED FROM THE IGNITION AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. UPDATED 10/23/14*CN THE CONSUMER STATED THE TRACTION CONTROL FAILED DUE TO THE BARRONS AND ARM DAMAGE TO THE FRONT TIRES, THE WATER PUMP FAILED. THE LIFTERS MADE A LOUD KNOCKING NOISE. WATER WOULD ENTER THROUGH THE DRIVER'S SIDE WINDOW SEAL. THE TIRES WERE BE REPLACED. UPDATED 4/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627570August 22, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATE 55 MPH, THE HEADLIGHTS SHUT OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT SHUT THE ENGINE OFF, RESTARTED THE VEHICLE AND WAS ABLE TO RESUME AS NORMAL. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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