Buick LaCrosse Complaints (2007)

250 consumer complaints on file.

#10762841September 10, 2015
AIR BAGS
THE SEAT BELT LIGHT FOR THE PASSENGER SEAT COME ON INTERMITTENTLY WITH OR WITHOUT ANYBODY SITTING IN THE SEAT. WHEN THIS HAPPENS WHEN SOMEONE IS SITTING IN THE SEAT THE AIR BAG LIGHT SWITCHES FROM ON TO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762458September 9, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY 2015. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 114,000. UPDATED 11/06/15*LJ THE CONSUMER STATED BETWEEN 09/09/15 AND 09/28/15, SHE EXPERIENCED TWO MORE INCIDENTS WHERE THE LOW BEAMS LIGHTS WENT OUT WHILE DRIVING. UPDATED 04/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762117September 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEAD LAMPS FAILED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE EXTERIOR LIGHTING; HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,366. MA 10/25/15 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761672September 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT OPERATE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND A RELAY WAS REPLACED, BUT THE FAILURE CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/9/15 *LN *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760712September 1, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER HAD NOT DETERMINED A SOLUTION TO DETER THE FAILURE. WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHT EXPLODED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759025August 25, 2015
AIR BAGS
SOMETIMES WHEN I AM DRIVING MY ICON FOR THE AIRBAGS IS ILLUMINATED ON MY DASH, WHICH I SUPPOSE MEANS THAT MY AIR BAGS ARE NOT ACTIVATED. WHEN I WENT TO ANDY MOHR BUICK IN FISHERS, IN. 46038, I QUESTIONED THEM ABOUT IT. AND THEY SAID THEY DID NOT KNOW WHAT WAS CAUSING IT, AND THEY WOULD HAVE TO PUT IT ON THE ANALYZER AND FIND OUT WHAT WAS WRONG AND THAT COULD COST SEVERAL HUNDREDS OF DOLLARS. SO I CALL GM AND THEY PAID FOR IT. I WAS TOLD THAT IT WAS THE PERSONAL BODY MODULE AND WOULD RUN AROUND $1300. I NEW ABOUT THE KEY RECALL AND THOUGHT THAT MIGHT HAVE SOMETHING TO DO WITH IT. SO I WAITED UNTIL BUICK FIXED MY KEY PROBLEM, BUT THE AIRBAG DID NOT GO AWAY. THEN THE NEXT (LIGHT RECALL) CAME UP, WHICH IS STILL NOT REMEDIED SO I DO NOT KNOW IF THAT IS NOT A PART OF THE PROBLEM. SINCE, I BOUGHT THE CAR FROM MY ELDERLY NEIGHBOR, SHE SAID THAT SHE COMPLAINED ABOUT IT SEVERAL TIMES TO THE BUICK DEALER, (ANDY MOHR) AND THEY DID NOT DO ANYTHING. THEY TOLD HER THAT WHENEVER IT HAPPENS TO BRING THE CAR INTO THE DEALERSHIP. WELL, WITH ALL INTERMITTENT PROBLEMS IT IS VERY HARD FOR A PERSON TO GET THE CAR TO THE DEALER WHILE IT IS HAPPENING. AND ALL OF THESE DIAGNOSTIC CHARGES ARE VERY EXPENSIVE. AND IF YOU PAY FOR A REPAIR AND THEN THERE IS A RECALL, YOU NEVER GET YOUR MONEY BACK FROM THE MANUFACTURE. READ SOME OF YOUR COMPLAINTS AND YOU WILL SEE THAT I AM RIGHT, SO THE POOR CONSUMER HAS TO WAIT AND DRIVE AN UNSAFE VEHICLE UNTIL THE SLOW WHEELS OF GOVERNMENT FINALLY MAKE THE MANUFACTURE DO THE RIGHT THING AND FIX THE PROBLEM. I AM STILL WAITING 8 MONTHS FOR THE EXTERIOR LIGHTING REPAIR. DOES SOME ONE HAVE TO BE KILLED BEFORE WE GET ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759104August 25, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750323August 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750240August 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750081August 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT 30 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE HIGH BEAMS HAD TO BE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748462August 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE HEADLIGHT SENSOR MODULE WAS REPLACED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748488August 13, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE KEY CAUSED THE FAILURE. THE KEY WAS REPLACED. IN ADDITION, THE ABS/TRACTION CONTROL WARNING LIGHT ILLUMINATED, THE HIGH BEAM AND LOW BEAM HEAD LIGHTS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF FAILURES. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747813August 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART AND THE PERMANENT REMEDY WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747893August 11, 2015
EXTERIOR LIGHTING
ON JULY 20 I FILED A REPORT WITH THE IOWA ATTORNEY GENERAL. I NEXT RECEIVED A LETTER DATED JULY 27 FROM THE IOWA ATTORNEY GENERAL THAT ALL MY INFORMATION HAD BEEN SENT TO THE NHTSA. TODAY I CHECKED WITH THE NHTSA TO GET AN UPDATE ON WHAT IS HAPPENING. THEY SAID THAT THEY DO NOT HAVE ANY RECORD ON MY PROBLEM. I CONTACTED THE IOWA ATTORNEY GENERAL OFFICE AND THEY ASSURED ME THAT EVERYTHING WAS FORWARDED ON JULY 27 TO THE NHTSA. I AM WANTING TO KNOW WHAT THE LATEST STATUS IS AND CURRENT INFORMATION. [XXX] [XXX] SANBORN, IA. 51248 [XXX] HOME [XXX] CELL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747036August 7, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE HEADLIGHTS AND TAIL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TEMPORARY REMEDY WAS PERFORMED; HOWEVER, THE FAILURE RECURRED WITHIN 24 HOURS. THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746093August 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735062July 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734122July 15, 2015
POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. I WISH U LET US UPLOAD PICTURES OF THIS INCIDENT. WHAT IF WHILE DRIVING MY CAR HAD CAUGHT ON FIRE OR SOMETHING WORSE COULD HAVE HAPPENED TO ME OR MY CHILD. LUCKILY I WAS OUT OF MY VEHICLE WHEN THIS PROBLEM OCCURRED. THIS ISSUE HAS TO BE LOOKED AT. NOW I HAVE TO TOW MY CAR OUT OF MY WORK GARAGE PAY FOR THAT AND THEN PAY FOR MY VEHICLE TO GET FIX WHICH WE SHOULD DEFINITELY GET REIMBURSED FOR IT BECAUSE IT'S OBVIOUS THAT THIS IS A RECURRING ISSUE THAT HAS NOT BEEN FIXED. IT CAN TURN OUT TO BE A BIG LAW SUIT AGAINST BUICK. I HAD THE SAME ISSUE ALSO WITH THE HEADLIGHTS. I WOULD BE DRIVING AT NIGHT AND OUT OF NO WHERE MY LIGHTS WOULD JUST SHUT OFF. HAD TO REPLACE THAT ALSO. . .UPDATED 07/21/15 *BF UPDATED 11/9/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10733002July 9, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732233July 6, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). WHILE DRIVING 50 MPH, THE EXTERIOR LIGHTING FAILED. THE CONTACT PROCEEDED TO DRIVE HOME USING THE FOG LIGHTS AND HIGH BEAMS. THE FIRST TIME THE CONTACT EXPERIENCED THE FAILURE WAS IN DECEMBER OF 2013. THE VEHICLE WAS REPAIRED BY THE DEALER ON MARCH 18, 2014. THE MANUFACTURER WAS NOTIFIED. THE RECALL NOTICE WAS ISSUED AFTER THE CONTACT PAID FOR THE REPAIR AND THE MANUFACTURER WOULD NOT REIMBURSE THE CONTACT UNTIL THE PART WAS AVAILABLE AND THE REPAIR WAS COMPLETED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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