Buick LaCrosse Complaints (2011)

169 consumer complaints on file.

#11433052September 15, 2021
SUSPENSION
The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426963July 29, 2021
SUSPENSION
The contact owns a 2011 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426446July 26, 2021
SUSPENSION
The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424941July 15, 2021
SUSPENSION
The contact owns a 2011 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424471July 12, 2021
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I noticed today as I was stopped at a red light with my foot on brake the vehicle was kinda jumping like it was trying to go while foot was on brake. I drove a little further and the service stabilitrak light came on followed by the reduced engine power. The car proceeded to die in the middle of a busy street. After a few minutes it did restart and I was able to get it home. This seems to be a common problem with 2011 buick lacrosse. Ihave seen several complaints about this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423788July 7, 2021
SUSPENSION
The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418768May 27, 2021
SUSPENSION
The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418464May 25, 2021
SUSPENSION
The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417626May 18, 2021
SUSPENSION
THE CONTACT OWNS A 2011 Buick LaCrosse. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417401May 17, 2021
SUSPENSION
THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. Moses Cadillac Buick Gmc Truck, Inc (1406 Washington St E, Charleston, WV 25301) WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414905May 3, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRANITE RUN BUICK GMC, INC. (1056 E BALTIMORE PIKE, MEDIA, PA 19063, (610) 566-1991) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414471April 29, 2021
SUSPENSION
RECALL NOTICE MAILED TO ME DATED JANUARY 2021. GM RECALL #: N202308930. REAR SUSPENSION OF TOE LINKS AND ADJUSTER FASTENERS REQUIRE REPLACING IN ORDER TO CONTROL THE CAR. THE GM RECALL CENTER CORRESPONDENCE WAS DATED DECEMBER 10, 2020. I HAVE CONTACTED THE STATUS OF THIS RECALL ON 3/17/21, 4/2/21, AND 4/29/21 WITH THE SAME FINDING: INCOMPLETE REMEDY NOT YET AVAILABLE. I HOPE THAT YOU CAN HELP MY BUICK DEALER TO RECEIVE NECESSARY PARTS AS SOON AS POSSIBLE TO AVOID THE RISK OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413983April 26, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION). THE CONTACT STATED THAT REICHARD BUICK GMC (161 SALEM AVE, DAYTON, OH 45406, (937) 356-3738) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413160April 21, 2021
STEERING, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
STABILITRACK SERVICE LIGHT CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404198March 22, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER TWIN BUICK GMC LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396334February 15, 2021
POWER TRAIN
THE CEM ON THESE CARS GO OUT VERY FAST WITHOUT NO NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394828February 5, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF VEHICLE WHICH RESULTED IN THE CONTACT CRASHING INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS CLASSIFIED AS A TOTAL LOSS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11390477January 28, 2021
STRUCTURE:BODY
TRUNK RANDOMLY OPENS. IT HAS HAPPENED MANY TIMES AND MY KEY FOB IS NOT IN MY POCKET. I KEEP IT ON A CLIP ON MY PURSE WHEN NOT IN USE. ONCE I NOTICED THE ALERT IN MY CAR POPPED UP ON MY DISPLAY WHILE DRIVING @ 55 MPH AND I DID STOP AND CLOSED THE TRUNK. MOST OF THE TIME CAR HAS BEEN STATIONARY. ONCE IT MUST HAVE BEEN OPENED DURING THE NIGHT AND IT RAINED. WHOLE TRUNK WAS VERY WET. SEVERAL TIME WHILE AT WORK AND MY CAR WAS PARKED IN THE PARKING LOT--HAD SOMEONE TELL MY MY TRUNK WAS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377872December 4, 2020
VISIBILITY/WIPER
II CANNOT CONTROL THE DEFROSTER OR FAN CONTROL. THE VIN. NO. SAYS THIS WAS ON RECALL . BUT THE BUICK DEALER IN MY AREA SAID IT NO A RECALL ON 2011 BUICK LACROSSE. THEY WANT A HUNDRED DOLLARS TO CORRECT THIS PROBLEM . SOMETIMES THIS WORK AND OTHER WITH NO LUCK. ISOME TIMES HAVE TO WAIT UP TO 20 TO 30 MINUTE BEFORE I CAN THE DEFROST THE WINDSHIELD SO I DRIVE !!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366419October 26, 2020
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE SUN ROOF SHADE BUTTON WAS DEFECTIVE AND FAILED ROLL BACK AS INTENDED. THE CONTACT TOOK THE VEHICLE TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000. *BF CONSUMER STATED THROTTLE- POSITION SENSOR FAILED AS WELL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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