Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10616873July 28, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG, ABS, AND BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THE VEHICLE FAILED TO TURN ON UNLESS THE KEYS WERE JIGGLE IN THE IGNITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616619July 27, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616233July 25, 2014
AIR BAGS
AIR BAG SENSOR MALFUNCTIONS FOR BOTH DRIVER AND PASSENGER. SOMETIMES IT WORKS NORMALLY, SOMETIMES IT FAILS FOR PASSENGER OR DRIVER OR BOTH. OCCASIONALLY IT WILL FUNCTION NORMALLY AFTER DRIVING ABOUT 15 MINUTES. THIS ISSUE DATES BACK TO NOVEMBER 1, 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616120July 24, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
WHILE DRIVING NORTH ON ALTERNATE 69 HIGHWAY AT 65 MPH AT 5:00 P.M., MY VEHICLE ABRUPTLY LOSS POWER EVEN THOUGH I TRIED TO ACCELERATE. THE ENGINE SHUT OFF SUDDENLY AND WITHOUT WARNING. VEHICLE SLOWED TO A COMPLETE STOP. I WAS DRIVING IN THE MIDDLE LANE AND WAS UNABLE TO GET IN THE SHOULDER LANE BECAUSE I HAD NO PICKUP (UNABLE TO GIVE GAS TO ACCELERATE) SO MY HUSBAND AND I WERE CAUGHT IN FIVE 5:00 TRAFFIC WITH CARS WHIPPING AROUND US ON BOTH SIDES AND MANY EXCEEDING 65 MPH. I PUT ON MY EMERGENCY LIGHTS AND IMMEDIATELY CALLED ON-STAR. I WAS UNABLE TO RESTART THE ENGINE. THANK GOD FOR ON-STAR BECAUSE FROM THAT POINT ON, I WAS IN TERROR WITNESSING CARS COMING UPON US NOT SLOWING UNTIL THEY REALIZED I WAS AT A STAND STILL WITH LIGHTS FLASHING. THE CARS WOULD SWERVE TO KEEP FROM HITTING US. IT TOOK THE HIGHWAY PATROL AND POLICE 15 MINUTES TO GET TO US BUT DURING THAT TIME, I RELIVED VISIONS OF US BEING KILLED ON THE HIGHWAY. I CAN'T DESCRIBE THE HORROR, LOOKING OUT MY REAR VIEW MIRROR, WITNESSING OUR DEMISE TIME AFTER TIME. THOSE 15 MINUTES SEEMED LIKE AN ETERNITY. WHEN THE HIGHWAY PATROL ARRIVED THEY CLOSED LANES AND ASSISTED IN PUSHING CAR OUT OF THE HIGHLY TRAFFIC LANES. IT TOOK MY HUSBAND AND I BOTH TO TURN THE STEERING WHILE IN NEUTRAL. THE CAR WAS TOWED TO CONKLIN FANGMAN KC DEALERSHIP AND I HAD TO REPLACE IGNITION COIL AND MODULE THAT COST ME $933.16. THEY SAID THESE PARTS WERE NOT ON THE RECALL LIST, WHICH I HAVE FOUND OUT SINCE THEN GM HAS PUT DEALERSHIPS ON NOTICE OF THIS PROBLEM. IT HAS SOMETHING TO DO WITH SUPPLYING ENOUGH MANUFACTURED PARTS TO TAKE CARE OF RECALL. IF I COULD AFFORD TO PURCHASE ANOTHER CAR I WOULD BECAUSE I DON'T FEEL SAFE ANY LONGER IN THIS CAR. EMOTIONALLY I AM STILL SUFFERING FROM THE TRAUMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610736July 15, 2014
AIR BAGS
ON OCTOBER 25, 2012, WE TOOK OUR BUICK LACROSSE IN TO SUNRISE CHEVROLET/BUICK DEALERSHIP, COLLIERVILLE, TN. THE PASSENGER SIDE AIRBAG INDICATOR HAD BEEN SHOWING "OFF" WHEN A PASSENGER WAS SEATED. IT WOULD SOMETIMES COME BACK ON, BUT DID THIS REPEATEDLY. THE DEALERSHIP "FIXED" IT, SAYING IT WAS A "PASSENGER PRESENCE MODULE" WHICH THEY REPLACED IN THE AMOUNT OF $855.43, PARTS AND LABOR (NOT TAX). DURING THE LAST TWO MONTHS, THE SAME THING HAS BEEN HAPPENING WITH THE INDICATOR SHOWING "OFF" WHEN A PASSENGER IS SEATED AND SOMETIMES COMING BACK ON. THE MILEAGE ON VEHICLE NOW IS 80,500. THIS WOULD SEEM TO US TO BE A SAFETY ISSUE AND IT WOULD SEEM THAT GM SHOULD BEAR RESPONSIBILITY FOR CORRECTING IT AT NO COST TO US. WE FEEL SURE THAT WE ARE NOT THE ONLY ONES EXPERIENCING THIS FAULT. HAVE YOU HAD OTHER REPORTS ABOUT THIS ISSUE? PLEASE GIVE US YOUR JUDGMENT REGARDING THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609063July 8, 2014
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
FOR THE THIRD TIME, THIS VEHICLE HAS DIED AT A STANDSTILL FOR NO APPARENT REASON. IT WILL BE PERFORMING WELL UNTIL PARKED. AFTER A SPAN OF TIME, IT WILL NOT RESTART. WHEN THE KEY IS INSERTED INTO THE IGNITION, THE MOTOR WILL NOT CATCH OR TURN OVER, THE KEY WILL FREEZE OR LOCK IN THE IGNITION IN THE "ON" POSITION, NOTHING IN THE VEHICLE CAN BE OPERATED - GEAR SHIFT, RADIO/PLAYER, DOOR LOCKS, TRUNK LID, ETC., ETC. ETC. THE CAR IS COMPLETELY SEIZED UP. INSPECTION WILL DISCLOSE THAT BATTERY, INCLUDING BRAND NEW BATTERY, IS DEAD ( NO VOLTAGE WHATSOEVER). ONLY WAY TO RESTART VEHICLE IS TO RECHARGE BATTERY. THIS HAS HAPPENED THREE TIMES OVER SPAN OF 9 TO 10 MONTHS. WHEN BATTERY IS RECHARGED, VEHICLE WILL OPERATE FOR MONTHS UNTIL IT IS DEAD AGAIN. SOMETHING IS DRAINING THE BATTERY, BUT THERE NO LOGICAL EXPLANATION; NOTHING SUCH AS RADIO, LIGHTS, ETC., IS BEING LEFT ON. SOME AUTO REPAIR PEOPLE BELIEVE THERE IS A SHORT IN THE CAR'S WIRING HARNESS; OTHERS BELIEVE THE DEFECTIVE IGNITION SYSTEM IS AT FAULT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608230July 4, 2014
ENGINE
WHILE TRAVELING UP A GRADUAL HILL ON A LOCAL STREET MY CAR STOPPED RUNNING. FORTUNATELY NO ONE WAS BEHIND ME AND I WAS ABLE TO ROLL OVER TO THE SIDE. THE CAR HAD TO BE TOWED TO MY MECHANIC. HE FOUND THE IGNITION COIL BURNT AND A FUSE BLOWN. HE REPLACED THE COIL AND FOUND THAT THE IGNITION MODULE WAS ALSO FAULTY. IN LIGHT OF THE RECENT IGNITION RECALLS, CAN FAULTY MODULES OR COILS ALSO BE A PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607600July 1, 2014
VEHICLE SPEED CONTROL
WHILE DRIVING AT 35 MPH OR 50 MPH CAR SLOW DOWN TO 10 MPHSTOPS AND WON'T ACCELERATE(GAS PEDAL IS HARD WON'T GIVE GAS) . ENGINE LIGHT COMES ON AND CHIMES SAYING REDUCE ENGINE POWER AND TRACTION IS OFF (SERVICE TRACTION). WHEN TRY TO STEER OF THE ROAD STEERING WHEEL IS HARD TO TURN. I HAVE HAD THE THROTTLE BODY CLEAN AND IT'S STILL DOING THE SAME THING. VERY DANGEROUS WHEN DRIVING AT NIGHT. GM NEEDS TO FIX ALL PROBLEM WON'T DRIVE TO DANGEROUS. CAN YOU PLEASE HELP ME PURCHASE CAR MARCH 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606383June 27, 2014
ELECTRICAL SYSTEM
AIR BAG WARNING LIGHT ON. DIAGNOSTIC CODE B0092. THE LOCAL DEALERSHIP INDICATED THAT THE PASSENGER PRESENCE MODULE NEEDS TO BE REPLACED FOR $1,229.00 PLUS TAX. ACCORDING TO MY RESEARCH ON THE INTERNET, THERE ARE MANY OTHER INSTANCES OF THIS SAME ISSUE. BUICK NEEDS TO START STANDING BEHIND THEIR PRODUCTS, ESPECIALLY WHEN SAFETY IS INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605585June 24, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND FAILED TO ACCELERATE WHEN PRESSING ON THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT AFTER RELEASING THE ACCELERATOR PEDAL THE VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH RATE OF SPEED. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BUT THE DEFECT HAD REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605134June 23, 2014
ENGINE, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
WHILE DRIVING APPROXIMATELY 25-30 MPH THE ENGINE DIED, STEERING FAILED; I WAS ABLE TO COME TO A SAFE STOP. THE VEHICLE WOULD NOT START. IT HAD TO BE TOWED. LATER FOUND OUT THE IGNITION COIL WAS CRACKED (PART # 10472401) , IGNITION CONTROL MODULE REPLACED (PART # 19245558) & 15A FUSE WERE REPLACED. I HAD BEEN EXPERIENCING A GASOLINE SMELL IN THE VEHICLE FOR MONTHS. I HAD IT INTO A GM DEALER 3 TIMES FOR THE ISSUE WITHOUT RESOLUTION. I WAS TOLD BY THE REPAIR STATION THAT THEY WERE AMAZED THE CHECK ENGINE LIGHT HAD NOT COME ON BEFORE THE FAILURE. APPARENTLY THE VEHICLE WAS ONLY FIRING ON 4 CYLINDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604820June 20, 2014
ELECTRICAL SYSTEM, ENGINE
THE IGNITION CONTROL MODULE (NOT THE IGNITION SWITCH) FAILED SUDDENLY WHILE DRIVING ON THE HIGHWAY, CAUSING THE ENGINE TO SHUT OFF SUDDENLY AND WITHOUT WARNING. THE CAR WAS TRAVELING DOWNHILL, SO THE INITIAL INDICATION WAS LOSS OF POWER STEERING. I WAS ABLE TO PULL ONTO THE SHOULDER AND THEN REALIZED THAT THE ENGINE HAD DIED AND WOULD NOT RESTART. WHILE NO CRASH OR INJURY OCCURRED, THE POTENTIAL FOR A SERIOUS CRASH WAS QUITE HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604379June 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG INDICATOR LIGHT WOULD MAINLY FAIL TO ILLUMINATE WHEN THE PASSENGER WAS SEAT. THE CONTACT WAS CONCERNED THAT THE PASSENGER SIDE AIR BAG MAY NOT DEPLOY WHILE IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND INDEPENDENT MECHANIC WHO WERE BOTH UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 8/28/14*CN UPDATED 9/10/2014 *JS THE CONSUMER STATED THE DEALER SUGGESTED REPLACING THE PASSENGER SEAT BUT, IT WAS NOT A GUARANTEED FIX. UPDATED 9/10/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598509June 16, 2014
ENGINE, AIR BAGS
WHILE DRIVING THROUGH COLUMBUS,OHIO ON NOVEMBER 13, 2013, THE CAR SLOWED DOWN WHEN I WAS DRIVING AT ABOUT 30 MPH TO STOP. THE MOTOR STOPPED AND WAS ABLE TO PULL INTO A MUFFLER REPAIR AND THE TOLD ME ABOUT A DEALERSHIP A SHORT DISTANCE AWAY AND WAS ABLE TO LIMP TO THE DEALERSHIP. THE DEALERSHIP IS LOCATED IN WORTHINGTON, OHIO. AFTER A MULTI-POINT INSPECTION, I WAS TOLD THAT A FAULTY ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED AT A COST OF $102..61 PLUS LABOR OF $384.00 AND SHOP CHARGES OF $15.00 AND TAX OF $35.11 FOR A TOTAL OF $536.72. THERE IS ANOTHER PROBLEM OF THE AIRBAG LIGHT GOING ON AND OFF WHILE NO ONE IS IN THE PASSENGER SEAT AND WHEN A PERSON IS SEATED AND BUCKLED UP ACCORDING TO THE LAW.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597332June 10, 2014
AIR BAGS
MY FATHER AND MOTHER HAD JUST LEFT CHURCH TO HAVE SUNDAY LUNCH WITH THE CHURCH MEMBERS AND THE VEHICLE LEFT THE ROAD HITTING AN OAK TREE ON THE TRUCK AND TURNING IT SIDEWAYS INTO MY FATHER'S SIDE. THE AIRBAG BETWEEN THE TOP OF THE WINDOW AND ROOF FAILED TO DEPLOY RESULTING IN HIS DEATH. MOM SURVIVED BUT SUFFERED A BROKEN BACK, PELVIS, AND COLLAR BONE. THE LAW FIRM HIRED BY MY MOTHER IS CONTINUING THEIR INVESTIGATION AS TO WHY IT DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10594170May 27, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE DRIVER ENGAGED THE BRAKES AND THE PEDAL EMITTED A LOUD METAL NOISE. THE CONTACT MENTIONED THAT THE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC WHERE THE BRAKE PADS, BRAKE DRUMS AND ROTORS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592950May 21, 2014
STEERING
I BELIEVE THERE IS A LEAK IN THE POWER STEERING SYSTEM IN MY BUICK LACROSSE 2008. I HAVE READ POSTINGS ON THE INTERNET OF OTHER BUICK LACROSSE OWNERS FROM MULTIPLE MODEL YEARS REPORTING THE SAME ISSUE. THERE APPEARS TO BE SOME TYPE OF FAILURE IN THE EQUIPMENT. MANY OWNERS REPORTED HAVING EXPENSIVE REPAIRS DONE, ONLY TO EXPERIENCE HE PROBLEM AGAIN. I AM CONCERNED WITH FAILURE OF THE POWER STEERING SYSTEM. I HAVE INQUIRED FROM BUICK IF THERE HAVE BEEN PROBLEMS OR INTERNAL SERVICE NOTICES ABOUT A POWER STEERING ISSUE AND HAVE BEEN TOLD THERE IS NOT. WITH SO MANY INTERNET POSTING SHOWING UP I QUESTION BUICKS RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593129May 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
I'VE HAD A LACROSSE 2008 SINCE FEBRUARY OF 2013 AND MY AIRBAG LIGHT FOR THE PASSENGERS GOES OFF AND ON PERIODICALLY AS IF THERE IS NO PASSENGER SITTING THERE. ALSO MY AIRBAG LIGHT COMES ON PERIODICALLY AS WELL AS MY SEATBELT LIGHT COMES ON AND I ALWAYS HAVE MY SEATBELT ON. I WENT TO A MECHANIC AND WE LOOKED UP MY CAR TO SEE IF IT WAS RECALLED AND IT WASN'T. IM SCARED THAT IF I EVER GOT INTO AN ACCIDENT MY AIRBAGS WON'T DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584740April 24, 2014
SERVICE BRAKES
THIS CAR IS A LACROSSE SUPER WITH A 5.3 LITER SUPER CHARGED ENGINE. IN THE PROMOTIONAL MATERIAL PRODUCED FOR THE CAR IT INDICATES THE CAR IS EQUIPPED WITH LARGER BRAKES BECAUSE OF THE POWER OF THE CAR. IN 2013 I WENT TO REPLACE THE FRONT BRAKES ON THE CAR AND PURCHASED THE PADS THAT WERE MANUFACTURED FOR THIS MAKE AND MODEL EQUIPPED WITH THE 5.3 SUPER CHARGED ENGINE. WHEN I WENT TO INSTALL THEM THEY WERE TO LARGE FOR THE CALIPERS AND NOTICEABLY LARGER THAN THE ONES ON THE CAR. UPON RETURNING THE PARTS STORE AND LENGTHY SEARCHING IT WAS DETERMINED THE BRAKING SYSTEM ON THE CAR IS THAT OF THE 2008 LUCERNE WITH 275-HP 4.6-LITER V-8. THE LACROSSE WITH A 5.3-LITER, 300-HP SUPER CHARGED V8. GM TO DATE HAS REFUSED TO ADDRESS THE ISSUE WHICH UNDER CERTAIN DRIVING CONDITIONS COULD BE A DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577618April 5, 2014
AIR BAGS
OUR 2008 LACROSSE HAS HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG FOR A LONG TIME. THE LIGHT WOULD ALWAYS STAY OFF. ABOUT A YEAR AGE WE HAD IT CHECKED OUT BY A DEALER. THEY SAID IT HAD A SHORT IN THE SYSTEM AND WOULD COST $1000 TO FIX. AFTER THEY TROUBLESHOOT THE SYSTEM, THE LIGHT STARTED TO WORK PROPERLY. HOWEVER, RECENTLY IT HAS BECOME ERRATIC, SOME TIMES SHOWING IT OFF FOR A PERIOD OF TIME THEN GOING TO ON. AS THIS IS APPARENTLY THE MOST COMMON PROBLEM WITH THIS MODEL, IS THERE AN INVESTIGATION ONGOING. WE BELIEVE THAT THERE SHOULD BE A RECALL ON THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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