Buick Century Complaints (2002)

154 consumer complaints on file.

#10079736June 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE BRAKE PADS WORE OUT PREMATURELY TO THE POINT WHERE THEY WERE MAKING A GRINDING METAL TO METAL NOISE. THE BRAKES WERE NOT ABLE TO STOP VEHICLE IMMEDIATELY WHEN APPLIED. THIS RESULTED IN EXTENDED STOPPING DISTANCED. DEALERSHIP REPLACED FRONT BRAKE PADS AND ADJUSTED THE REAR BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072089May 4, 2004
ENGINE AND ENGINE COOLING
VEHICLE SHAKES VERY VIOLENTLY. CONSUMER BELIEVES ITS AN ENGINE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067599April 21, 2004
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
MY 2002 BUICK CENTURY DEVELOPED A PROBLEM WITH THE FOLLOWING LIGHTS COMING ON - SERVICE ENGINE LIGHT, ANTI LOCK. I HAD THE CAR AT MY LOCAL BUICK DEALER AND REPAIRS WAS MADE TO THE RIGHT FRONT WHEEL. THIS WORK WAS DONE UNDER WARRUNTY. I HAD TO MAKE SEVERAL TRIPS BACK TO THE DEALER TO GET THE LIGHTS STOPPED FROM COMING ON, NOW THE LIGHTS ARE COMING ON AGAIN AND IT IS VERY ANNOYING. THE PROBLEM STARTED LAST MAY 2003. IT WAS CORRECTED AROUND AUGUST 2003 NOW IN APRIL 2004 IT IS STARTING AGAIN. I HAVE NO IDEA IF I AM HAVING BRAKE PROBLEMS WITH THESE LIGHTS INTERMITTENTLY COMING ON. THEY ARE CONSTANTLY COMING ON IN DAMP WEATHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066213April 15, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS SHUT OFF IN THE VERTICLE POSITION, STARTED AT 48,300 MILES ON VEHICLE. I HAVE TALKED TO OTHER BUICK OWNERS WHO HAVE HAD THIS PROBLEM. WHY HAS THERE BEEN NO RECALL TO FIX THIS OBVIOUS DEFECT ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063698March 23, 2004
EQUIPMENT:MECHANICAL, VISIBILITY:WINDSHIELD
I HAVE A 2002 BUICK CENTURY. LAST YEAR I HAD PROBLEMS WITH THE WINDSHIELD GETTING STUCK IN A VERTICAL POSITION. IT WAS UNDER WARRANTY AND WAS FIXED BY THE DEALER, WHO HANDED ME A RECEIPT INDICATING REPLACEMENT OF COST APPROX. $400.00. WELL IT HAPPENED AGAIN AND THIS TIME NOT COVERED UNDER WARRANTY. I TOOK IT TO A RESPONSIBLE AUTO REPAIR SHOP AND WAS TOLD THAT WHOEVER FIXED IT LAST YEAR DID IT THE CHEAPEST WAY POSSIBLE, THAT'S WHY IS BROKE AGAIN. HOW WAS I HANDED A BILL FROM BUICK DEALER SAYING IT COST $400.00 TO REPLACE PARTS? NOW I HAVE TO PAY $150.00 THIS TIME. WHAT WAS BUICK DEALER TRYING TO DO GOUGE ME, IMPRESS ME. I DON'T THINK I'LL BUY ANOTHER BUICK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059903February 27, 2004
SUSPENSION
WHILE DRIVING 60 MPH, THE VEHICLE WOULD HEAVILY VIBRATE. THIS WOULD CAUSE A DISTRACTION TO THE CONSUMER. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057569February 26, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE DEALERSHIP WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE FRONT TIE RODS WERE WORN AND ABOUT TO FALL OFF. THIS PROBLEM OCCURRED BECAUSE THE TIE ROD COULD NOT BE GREASED. *NM *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069746January 15, 2004
UNKNOWN OR OTHER, STRUCTURE
THE REAR DEFROST HAD 5 LINES THAT QUIT, ALSO CAUSED RADIO ANTENNA THAT IS ON THE REAR WINDOW TO QUIT WHEN TURNING ON REAR DEFROST. WINDOW WAS REPLACED AND SAME THING HAS HAPPENED WITH SECOND WINDOW. DEALERSHIP ACCUSED ME OF DAMAGING WINDOW AND WILL NOT REPLACE SECOND WINDOW UNDER WARRANTY. ALSO HAVE CHIRPING NOISE NEAR SPEEDOMETER THAT DEALERSHIP HAS NOT BEEN ABLE TO FIX AFTER 4 REPAIR ATTEMPTS. DEALERSHIP HAS DESTROYED ENTIRE DASHBOARD TRYING TO REPAIR NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052246January 2, 2004
SEAT BELTS:FRONT
CONSUMER STATED FRONT SEAT BELTS DIDN'T HOLD THE PASSENGER IN THE SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050727December 18, 2003
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
ON 12/12/03 AFTER PULLING INTO THE LOCAL SNAPPY CARWASH, OUR 2002 BUICK CENTURY WOULD NOT CRANK THE ENGINE. THE IGNITION WOULD WIND UP BUT NOT ENGAGE THE ENGINE. WE CALLED OUR DEALERSHIP, BUT BECAUSE IT WAS 44,000 MILES ON THE CAR, AND THE 36,000 MILE WARRANTY IS NOW UP, THERE WAS NOTHING THEY WERE PREPARED TO DO TO HELP US. WE CALLED OTHER DEALERSHIPS AND THEY RESPONDED THE SAME. WE HAD TO LEAVE IT AND RENT A CAR BECAUSE OF TRAVEL THAT COULD NOT BE POSTPONED. UPON OUR RETURN MONDAY NIGHT, MY HUSBAND DECIDED TO CHECK IF THE CAR WOULD START. IT IMMEDIATELY STARTED AND RAN FINE FOR ONE ENTIRE DAY. ON WEDNESDAY, 12/17/03, IT QUIT AGAIN WHILE ON IDLE IN FRONT OF OUR LOCAL WAL-MART. NOTHING WOULD MAKE IT START. WHILE MY HUSBAND WAS IN THE STORE TO BUY STARTING FLUID TO CHECK IF THAT WOULD START IT, I KEPT BUMPING THE STARTER AND FINALLY IT CRANKED. WE HAVE BEEN TOLD IT IS A COMMON PROBLEM OF FUEL-PUMPS IN THESE VEHICLES. WE ARE NOW BEING CHARGED OVER $500.00 FOR THE FUEL PUMP REPLACEMENT AND LABOR TO DO THE SERVICE. CAN THERE BE A REBATE FOR US, SINCE IT IS HAPPENING TO OTHERS? THIS IS A DANGEROUS OCCURANCE, SINCE WE COULD BE LEFT STRANDED ANYWHERE. THANK YOU FOR YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049460December 9, 2003
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL IS STARTING TO FLAKE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047360November 22, 2003
STRUCTURE
KNOCKING OR POPPING NOISE AFTER VEHICLE GETS WET, AND BEFORE IT DRIES OFF. DEALER IS STONEWALLING AND ACTING COMPLETELY CLUELESS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042892November 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE STOPPED ON AN INCLINE, THE CONSUMER REMOVED HER FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ROLLED BACK SEVERAL FEET. THE DEALER CLAIMED THAT THE ROLL BACK WAS DUE TO THE WEIGHT OF THE VEHICLE AND THE TORQUE OF THE WHEELS.*AK THE DEALER INFORMED THE CONSUMER THE VEHICLE OPERATED AS DESIGNED. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043042October 16, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHEN REAR BRAKE LININGS ARE WET OR DAMP, A TERRIBLE NOISE FOLLOWS APPLICATION ALONG WITH SEVERE GRABBING AND LOCK UP OF ONE REAR WHEEL. IT HAPPENS CONTINUALLY UNTIL BRAKES DRY OUT FROM USE. NO ACCIDENT HAS OCCURRED BUT VERY DEFINITELY COULD ON SLICK SURFACE ROADS. DEALER AND BUICK MTR. DIVISION REFUSE TO ASSIST. 12,000 MILES ON 2002 BUICK CENTURY. THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037988September 2, 2003
AIR BAGS:FRONTAL
VEHICLE AIR BAGS DID NOT DEPLOY UPON IMPACT.*MR AS A RESULT OF THE AIR BAGS NOT DEPLOYING, THE CONSUMER WAS HURT IN THE ACCIDENT. ENCLOSED IS A PICTURE SHOWING DAMAGES TO THE VEHICLE. THE CONSUMER IS QUESTIONING WHETHER THE AIR BAGS WERE DEFECTIVE AND WHAT CAUSED THEM TO MALFUNCTION. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10020362May 28, 2003
AIR BAGS:SIDE/WINDOW
LETTER FROM STANLEY WOHLMUTH(CA) RE STATUS OF HIS MESSAGE TO NHTSA CONCERNING THE NON-DEPLOYMENT OF THE SIDE AIRBAGS IN THE 2002, BUICK CENTURY IN WHICH HIS WIFE HAD AN ACCIDENT. REPLY TO WASHINGTON, DC OFC, REF ES03-001376/S/BRENNER O3/21/03. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10018342May 7, 2003
UNKNOWN OR OTHER
THE ODOMETER ON MY RECENTLY PURCHASED 2002 BUICK CENTURY (FROM A BUICK DEALER WITH 22,000 MILES AND STILL UNDER WARRANTY) APPEARS TO BE OFF BY APPROXIMATELY 4%. ON A RECENT TRIP OF 450 MILES (A TRIP TAKEN AND MEASURED MANY TIMES IN THE PAST), MY ENDING TRIP MILEAGE REGISTERED AS 467 MILES (AN OVERAGE OF 17 MILES). ON THE RETURN TRIP, I USED NUMEROUS INTERSTATE MILEAGE MARKERS TO COMPARE DISTANCES. FOR EACH 100 MILES TRAVELED, THE ODOMETER REGISTERS IT AS 104 MILES. TO ME, THIS IS AN ISSUE OF THE SPEEDOMETER NOT BEING CORRECT, PLUS MORE MILES ARE REGISTERING THAN ARE ACTUALLY BEING PLACED ON THE VEHICLE. THIS AFFECTS SERVICE RECOMMENDATIONS AND THE RESALE VALUE OF THE VEHICLE. THE DEALER OFFERED ABSOLUTELY NO HELP. OTHER THAN SAYING THE MILEAGE MARKERS MUST BE OFF - THEY SUGGESTED I USE DIFFERENT SIZE TIRES. (TO MY KNOWLEDGE THESE ARE THE ORIGINAL TIRES ON THE VEHICLE). IS THERE NO WAY TO RECALIBRATE THE SPEEDOMETER? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013929April 3, 2003
ELECTRICAL SYSTEM
EACH TIME I EXIT MY 2002 BUICK CENTURY I GET SHOCKED. IT HAS INCREASED IN INTENSITY, AND I SOMETIMES GET SHOCKED TWICE. I TOOK MY VEHICLE IN TO HAVE THE LOCAL DEALERSHIP LOOK IT OVER, AS WELL AS CHECK TO SEE IF ANY OF THE RECALLS ON THE VEHICLE HAD BEEN TAKEN CARE OF, AS IT WAS A PROGRAM CAR. I WAS ASSURED THAT NONE OF THE NUMEROUS RECALLS ON THE 2002 BUICK CENTURY APPLIED TO MY CARE. I WAS ALSO TOLD THAT THERE IS NOTHING THEY CAN DO ABOUT MY BEING SHOCKED WHEN I EXIT THE VEHICLE AFTER DRIVING IT. THIS CONCERNS ME A GREAT DEAL, AS I HAVE READ ABOUT PEOPLE FUELING THEIR VEHICLES WHO CAUSE CUMBUSTION WHEN THE STATIC ELECTRICITY IS DISCHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013618March 28, 2003
VEHICLE SPEED CONTROL
MY 2002 BUICK CENTURY ODOMETER IS OVER RECORDING MILES BY 4%. AFTER TAKING MY CAR TO THE BUICK DEALER TWO TIMES I AM INFORMED THAT GM RESPONDED THAT THERE ARE NO FEDERAL REGULATIONS REGARDING THE ACCURACY OF AN ODOMETER. BUICK (G.M.) RESPONDED THAT 4% ERROR IS ACCEPTABLE TO THEM. I HAVE A COPY OF THE G.M. RESPONSE TO THE DEALER(G.M. DOCUMENT ID#1216409---SERVICE VME-ODOMETER ACCURACY, #PI00746-(12/24/2002). WHEN I FILE MY FEDERAL TAX RETURN-FORM 2106 BUSINESS EXPENSE SINCE I TRAVEL 40,000 MILES A YEAR I WOULD BE OVER REPORTING 1.600 MILES AT A 4% RATE. IS THERE A FEDERAL REGULATION REGARDING THE ACCURACY OF AN ODOMETER. I AM ABLE TO FIND STATE AND FEDERAL REGULATIONS REGARDING FRAUD AND ROLL-BACK OF AN ODOMETER BUT NOTHING REGARDING THE ACCURACY. THIS WOULD ALSO HAVE AN EFFECT ON THE REGULATED FUEL MPG REQUIREMENTS. ANY PUBLISHED MPG WOULD NEED TO BE REDUCED BY 4%.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009142February 24, 2003
ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT ON FIRE, WHICH WAS CAUSED BY THE ELECTRICAL WIRING UNDER THE AIR BAG.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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