BMW 335i Complaints (2011)

118 consumer complaints on file.

#11142467October 24, 2018
SEATS, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE FRONT PASSENGER SEAT BELT INDICATOR GOES ON EVEN THOUGH NO ONE IS SITTING ON THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131037September 24, 2018
SUSPENSION
TENSION STRUT FAILURE (DRIVER SIDE, FRONT); THIS COMPONENT CONTROLS FORE AND AFT MOTION OF THE WHEEL & TIRE. WHEN IT FAILS THE REMAINING FRONT SUSPENSION ASSEMBLY INCLUDING THE WHEEL AND TIRE IMPACT THE WHEEL WELL CAUSING VIOLENT BUCKING AND SHAKING WHICH IS WORSENED WHEN THE BRAKES ARE APPLIED. MY FAILURE OCCURRED WHEN I APPLIED THE BRAKES ON A SMOOTH, PAVED ROAD AT LESS THAN 55 MPH. THE CAR WAS DISABLED AND HAD TO BE TOWED. I BELIEVE THAT HAD I BEEN TRAVELING AT INTERSTATE HIGHWAY SPEEDS I WOULD HAVE LOST CONTROL OF THE VEHICLE AND POSSIBLY OVERTURNED. THIS SHOULD BE A 'NEVER EVENT' IN MY OPINION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11112987July 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335I US. WHEN THE VEHICLE WAS STARTED, THE "SERVICE ENGINE SOON AND LOW POWER MODE' WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (BMW OF WEST SPRINGFIELD, 1712 RIVERDALE STREET, WEST SPRINGFIELD, MA 01089) WHERE IT WAS DETERMINED THAT THE VALVE-TONIC SYSTEM FAILED AND NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON THREE OCCASIONS FOR THE SAME FAILURE, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112554July 20, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FREEHOLD (4225 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, (732) 751-4335) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111240July 13, 2018
AIR BAGS
ON 2/5/2016, BMW ISSUED A RECALL FOR THE DRIVER'S FRONT AIR BAG (RECALL CAMPAIGN NO. 16V-071). I WASN'T EVEN NOTIFIED ABOUT THE RECALL! I HAPPENED TO SEE THIS OPEN RECALL IN JULY 2017 AFTER I RECEIVED A RECALL FOR THE REAR DRIVESHAFT CONSTANT VELOCITY JOINT (RECALL CAMPAIGN NO. 17V-067). IT TOOK ALMOST 2 YEARS FOR THE DRIVER'S AIR BAG RECALL TO BE FIXED (IT WAS FINALLY MADE AVAILABLE TO ME IN DECEMBER 2017). WITHIN A FEW MONTHS OF GETTING THE DRIVER'S SIDE FIXED, THE PASSENGER SIDE AIR BAG SEAT SENSOR MALFUNCTION LIGHT CAME ON WHILE I WAS DRIVING THE VEHICLE! I'VE SPOKEN TO BMW'S SERVICE DEPARTMENT & AUTHORIZED BMW MECHANICS REGARDING THE AIR BAG SENSOR MAT FAILING & WAS TOLD IT WAS A VERY COMMON PROBLEM. THAT IT WAS SO COMMON, THE WAITING LIST TO REPLACE/FIX THE MALFUNCTION WILL TAKE 1-2 YEARS (OR LONGER). THIS MALFUNCTION HAS BEEN RECALLED ON PREVIOUS BMW MODELS'THE RECALL NEEDS TO BE ISSUED ON 2011 BMW'S AS IT IS STILL A MAJOR SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103390June 22, 2018
AIR BAGS, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
IMMEDIATELY AFTER REPLACING THE RECALL FOR THE DRIVER'S SIDE AIRBAG, THE LIGHT WARNING CAME ON FOR THE PASSENGER SIDE AIRBAG. THIS HAPPENED WHILE MY VEHICLE WAS IN MOTION AFTER TAKING IN MY CAR FOR MAINTENANCE AND THE ORIGINAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096516May 17, 2018
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. WHEN THE CONTACT ATTEMPTED TO USE THE AIR CONDITIONER, IT FAILED TO BLOW COLD AIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOTORWERK BMW AT (952) 888-2700 (LOCATED AT 1300 AMERICAN BLVD W, BLOOMINGTON, MN 55420) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089815April 24, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, WHEELS
IN 2017 MY SON WAS DRIVING ON THE INTERSTATE 91 HIGHWAY WHEN HIS FRONT DRIVER TIRE ROD BROKE OFF. BOLTS WERE MISSING BOTH DRIVER AND PASSENGER SIDES. TIRES WENT OUT AND IT COULD HAVE CAUSED A TRAGEDY THIS HAPPENED ON A FRIDAY NIGHT. WE PAID TO HAVE THE WHEELS AND TIRES REPAIRED AND REPLACED. I PROVIDE THE RECEIPTS TO THE BMW DEALER SHIP BUT THEY WERE NEVER HONORED OR REIMBURSED. WE PAID TO HAVE WATERPUMP REPLACEMENT BECAUSE. IN JULY 2017 THE AIR CONDITIONING WAS BLOWING HOT AIR. IN NOV. 2017 THE HEATING SYSTEM WAS BLOWING COLD AIR. FEB 2018 BLOWER WAS STILL NOT WORKING, WHEN I FOUND OUT THAT THERE WERE (RECALLS). WE WAITED ALMOST 4 MONTHS FOR RECALLED BLOWER WAS REPLACED, WE PAID FOR THEMOSTRATE REPLACEMENT BUT STILL HAD NO HEAT. CAR WON'T START. SO WE PAID FOR THE BATTERY TO BE TESTED AND REGISTERED. SHORTLY AFTER THE CAR STARTED LEAKING COOLANT AGAIN APRIL 2018. DEFECTED WATER PUMP. APRIL 2018 ELECTRIC SYSTEM. I DROVE THE CAR TO BMW DEALERSHIPS, FOR FUEL LEAKAGE NOW THE DEALERSHIP SERVICE DEPT. IS TELLING ME THAT THE CAR WON'T START!!! AND THAT THE STARTER NEEDS REPLACED. WE HAVE NOT HAD ANY PREVIOUS ISSUES WITH THE STARTER. AND I HAVE ALREADY SPENT NEARLY $4,000.00 WITHIN THE PAST 5 MONTHS FOR THINGS THAT I BELIEVE I SHOULD NOT HAVE. PLEASE INVESTIGATE. IN NOVEMBER 2017 THE CAR WAS OVERHEATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052215December 4, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
2011 BMW 335I THREE (3) RECALLS: 1) FIRE HAZARD, 2) TAKATA RECALL AND 3) VANOS HOUSING BOLTS - RESULTING IN TOTAL LOSS OF MY 2011 BMW 335I VEHICLE AS CONFIRMED A TOTAL LOSS VEHICLE BY PROGRESSIVE INSURANCE CLAIM NUMBER 17-2120735. CONTRARY TO PROGRESSIVE INSURANCE COMPANY'S REPORT, THERE WAS NO COLLISION. MY 2011 BMW 335I SPORTS MODEL VEHICLE WAS DECLARED A TOTAL LOSS BY PROGRESSIVE INSURANCE ON APRIL 21 2017 AND I WAS SEVERELY INJURED WITH HIP DAMAGE WHEN MY 2011 BMW CAR OVERHEATED AND STOPPED SUDDENLY WHEN I WAS SLOWLY DRIVING MY CAR ON A CITY STREET IN THE LOS ANGELES AREA. CONTRARY TO PROGRESSIVE INSURANCE'S FALSE REPORT, THERE WAS NO COLLISION. BMW NEVER PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 14V176 (VANOS HOUSING BOLTS), NOR PROVIDED ANY NOTICE RE: NHTSA RECALL NUMBER 17V676 (OVERHEATING LEADING TO FIRE). INSTEAD OF OFFERING TO REPAIR OR REPLACE MY RECALLED VEHICLE,BMW, SINCE APRIL 21, 2017 AND FOR THE PAST SIX MONTHS, BMW, BMW FINANCIAL SERVICES AND PROGRESSIVE INSURANCE HAVE BEEN ORCHESTRATING TAG TEAM FINANCIAL FRAUD, REFUSING TO REPAIR OR REPLACE MY BMW VEHICLE AND DENYING ME OF STATUTORY PERSONAL INJURY BENEFITS RESULTING FROM INJURIES SUSTAINED IN MY RECALLED 2011 BMW VEHICLE. WITH REGARD TO THE ONLY RECALL NOTICE WHICH BMW DID PROVIDE RE: THE TAKATA AIRBAGS, RATHER THAN AGREEING TO REPAIR MY TOTAL LOSS VEHICLE, BRAMAN BMW OF WEST PALM BEACH USED THE TAKATA RECALL AS A 'BAIT AND SWITCH' OPPORTUNITY TO SELL ME A NEW BMW VEHICLE. EVEN THOUGH BRAMAN'S WEST PALM BEACH FLORIDA BMW MANAGER HAD FIRST HAND ACTUAL KNOWLEDGE THAT MY RECALLED BMW VEHICLE WAS A TOTAL LOSS, BRAMAN BMW REFUSED TO REPAIR OR REPLACE MY TOTAL LOSS VEHICLE; BUT CONTACTED ME MORE THAN TWO HUNDRED TIMES WITHIN SIX MONTHS TO SELL ME A NEW MODEL BMW. I HAVE FULL DOCUMENTATION OF ALL OF THE ABOVE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11051248November 29, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING VARIOUS SPEEDS AND ACCELERATING, THE SPEED DECREASED AND THE MESSAGE "ENGINE PRESSURE REDUCTION" APPEARED. IN ADDITION, WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NIELLO BMW IN ELK GROVE, CALIFORNIA WHERE THE HIGH PRESSURE FUEL PUMP WAS REPLACED ALONG WITH THE ASA BOLTS. IN REGARDS TO THE VEHICLE STALLING, THE COOLANT PUMP AND THE WATER PUMP WERE REPLACED. FURTHERMORE, THE DEALER FOUND A LEAK IN THE SEAL OF THE RADIATOR AND DIAGNOSED THAT IT NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALLS RELATED TO THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051237November 29, 2017
UNKNOWN OR OTHER, AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE COLLIDED INTO A TREE WITHOUT WARNING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT DECLINED ASSISTANCE FROM THE EMT, BUT WENT TO AN URGENT CARE. FACILITY FOR CUTS TO THE RIGHT HAND, FRACTURE TO THE RIGHT PINKY FINGER, A CONCUSSION, AN UNKNOWN PARTIALLY DEFLATED LUNG, AND INCONCLUSIVE X-RAYS. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN AUTO BODY COLLISION CENTER TO ASSESS THE DAMAGE. IT HAD NOT BEEN DETERMINED IF THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11033812October 16, 2017
ENGINE
WATER PUMPED FAILED AFTER 40,400 MILES ONLY. THE CAR WAS WELL MAINTAINED BY DEALER. THE AGE OF THE CAR IS 5 YEARS AND 6 MONTHS AFTER PURCHASE. WATER PUMP FAILED DURING IN TOWN DRIVING. SPEED WAS UNDER 30 MILES/HR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032918October 11, 2017
ENGINE
MY 2011 BMW 335I, WHEN DRIVING AT LOW SPEEDS (>20MPH) AND TURNING (ONTO STREETS AND INTO PARKING LOTS) STALLS AND LOSES ALL ENGINE POWER. I AM ABLE TO RE-START CAR BUT THE SUDDEN LOSS OF POWER CAUSE SAFETY ISSUES BECAUSE CARS BEHIND YOU MAY HIT YOU. THIS HAS HAPPENED 7-10 TIMES SINCE 2012. I HAVE TAKEN IN THE CAR TO KELLY BMW AND MAG BMW IN COLUMBUS OHIO FOR INSPECTION ON AT LEAST 2 OCCASIONS, BUT DUE TO BMW'S WARRANTY REQUIREMENTS REGARDING REPLICATION AT THE SERVICE CENTER, THESE INTERMITTENT BUT SERIOUS SAFETY ISSUES HAVE NOT BEEN ADDRESSED. FROM READING CUSTOMER FEEDBACK ON CONSUMER SITES, THIS IS A PREVALENT ISSUE AND IS NOT BEING ADDRESSED BY BMW CORRECTLY. I AM HOPING TRANSPORTATION CAN HELP ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030563September 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I US. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LAUDERDALE BMW OF PEMBROKE PINES, PEMBROKE PINES, FL, 954-620-5050) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030402September 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF HONOLULU (777 KATIOLANI BLVD, HONOLULU, HI 96813; 808-597-1225) AND WAS INFORMED THAT THE MANUFACTURER WAS ONLY ALLOWING FOR TEN REPAIRS PER DAY, WHICH WOULD PLACE THE CONTACT'S REPAIR AROUND NOVEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024580September 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILL JACOBS BMW, 2495 AURORA AVE, NAPERVILLE, IL 60540) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL 6 TO 8 WEEKS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023310September 13, 2017
ELECTRICAL SYSTEM
CENTER BRAKE LIGHT FALLS OUT OF HOLDER. CAN NOT PERMANENTLY REATTACH. DEALER ADDED DOUBLE SIDED TAPE BUT THAT HAS FAILED TOO. REPAIR ATTEMPTED MULTIPLE TIMES BY SALES STAFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021389September 4, 2017
AIR BAGS
I HAVE BEEN TOLD THE PART IS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015746August 16, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COGGIN BMW LOCATED AT 4429 SOUTH US 1 HIGHWAY FORT PIERCE, FL) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011256July 28, 2017
ENGINE, VEHICLE SPEED CONTROL, STEERING
ENGINE SHUT OFF LOSS OF POWER STEERING LOSS OF ABILITY TO ACCELERATE WHILE DRIVING ON 7/27/17, OUR 2011 BMW 335I'S ABILITY TO ACCELERATE STOPPED, RPM INCREASED BUT STILL IN DRIVE NOT IN NEUTRAL. DURING LOSS OF ACCELERATE, POWER STEERING FAILED AND WAS UNABLE TO PULL OFF SIDE OF THE ROAD. THIS HAPPENED WHILE VEHICLE WAS IN MOTION ON A BUSY CITY STREET. HAD TO PUT ON HAZARDS IN MIDDLE OF STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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