BMW 325i Complaints (2004)

147 consumer complaints on file.

#10462419June 20, 2012
ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT PRIOR WARNING. THE ENGINE RESTARTED AND THE VEHICLE RESUMED; HOWEVER WITHIN FIVE MILES THE FAILURE RECURRED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE ENGINE EXHIBITED A CRACK. THE VEHICLE MAY POSSIBLY BE REPAIRED FOR THE DEFECT. IN 2007, THE ENGINE WAS LEAKING A SIGNIFICANT AMOUNT OF OIL AND AN UNKNOWN REPAIR WAS PERFORMED BY THE DEALER. IN ADDITION, THE AIR CONDITION COMPRESSOR WAS REPLACED BY THE DEALER THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461989June 17, 2012
ENGINE
THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT WAS DRIVING 30 MPH WHEN THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THERE WAS A CRACK IN THE ENGINE AND WATER WAS ENTERING THE ENGINE. THE DEALER NEEDED TO REPLACE THE ENGINE AT THE OWNER'S EXPENSE OF $12,000. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 49,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460516June 4, 2012
VISIBILITY/WIPER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE CAME EQUIPPED FROM THE FACTORY WITH BI-XENON AUTO LEVELING HEADLIGHTS MANUFACTURED BY ZKW. THE LIGHT OUTPUT OF THE HEADLIGHTS IS BELOW ANY VEHICLE THAT I HAVE ENCOUNTERED ON THE ROAD. CARS THAT ARE OVER 20 YEARS OLD HAVE BRIGHTER HEADLIGHTS. I HAVE REPLACED THE BULBS AND IT HASN'T HELPED. LOOKING AT IT FURTHER, BROWN SCORCH MARKS ARE VISIBLE IN THE PROJECTOR WHEN THE HEADLIGHT IS ON. THE REAR OF THE PROJECTOR IS COMPLETELY BROWN AND BURNT. AT NIGHT, IT IS BECOMING VERY DIFFICULT TO SEE. AT THIS POINT I DON'T FEEL SAFE DRIVING THE VEHICLE. THIS PROBLEM IS GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456119April 23, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2004 BMW 325I. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR VIEW MIRROR WAS LEAKING INSIDE OF THE GLASS, DISTORTING THE CONTACTS VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR VIEW MIRROR NEEDED TO BE REPLACED DUE TO LEAKING GAS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454622April 9, 2012
VISIBILITY
I'VE NOTICED SOME DARK TO LIGHT BROWN SMEARS OR SQUIGGLY LINES ON MY REARVIEW MIRROR. I TRIED TO CLEAN IT WHEN I REALIZED THAT THE FAULT IS ACTUALLY A PROBLEM WITH THE MIRROR. I CALLED THE DEALER AND BECAUSE THE CAR ISN'T UNDER WARRANTY IT ISN'T COVERED YET THE PART CAN COST UP TO $700.00 WITHOUT LABOR. THE DEALER TOLD ME THAT THIS IS A KNOWN ISSUE WITH THE AUTO DIMMING FLUID LEAKING/FAILING IN THE MIRROR. I CALLED BMW USA AND THEY CURRENTLY HAVE NO PLANS TO RECALL THE PART. I'M DISMAYED BECAUSE I HAVE A CHEVY TRUCK WITH AN AUTO-DIMMING MIRROR THAT IS MUCH OLDER THAN THE CAR THAT DOESN'T HAVE THIS ISSUE. THIS SEEMS LIKE A SAFETY HAZARD TO ME AS THE ABILITY TO SEE WITH THE REARVIEW MIRROR IS DEFINITELY AN ISSUE. I'VE READ ON FORUMS THAT OTHER PEOPLE WITH THE SAME MODEL AND YEAR ARE HAVING THE SAME ISSUE ONLY THEIRS IS WORSE BECAUSE THE FLUID HAS LEAKED OUT OF THE MIRROR AND PROCEEDED TO EAT THROUGH ANY PART OF THE INTERIOR THAT IT DRIPS ON. DOESN'T THAT MAKE THIS A POTENTIAL HEALTH HAZARD AS WELL SINCE THE AUTO DIMMING FLUID IS OBVIOUSLY SOME TYPE OF ACID WHICH COULD ALSO CAUSE A FIRE IF IT HITS ANY WIRING? I HOPE THAT SOMEONE LOOKS INTO THIS AS I'VE GOTTEN NO WHERE WITH BMW. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453368March 28, 2012
EXTERIOR LIGHTING
MY CAR IS SUBJECT TO RECALL CAMPAIGN NO. 11V-438: LAMPS IN REAR QUARTER PANEL. I HAD THIS REPAIRED ON 10/28/11 AT MURRAY MOTORS IN GLENDALE COLORADO. THE INVOICE # IS[XXX] AND THE SERVICE ADVISOR IS [XXX] (303-759-4646). I CAN PROVIDE A COPY OF THE DOCUMENTATION. I HAD THIS REPAIR DONE AT AN AUTHORIZED BMW CENTER, SUBMITTED THE INVOICE DETAILING THE COST AND NATURE OF THE REPAIR TO BMW CUSTOMER RELATIONS IN WESTWOOD, NJ VIA US MAIL, AND THEY REFUSE TO PAY IT. I RECEIVED ONLY A PHONE CALL FROM "[XXX]" AT BMW CUSTOMER RELATIONS SAYING THAT THEY WON'T PAY IT. IT IS DISAPPOINTING THAT BMW REFUSES TO ABIDE BY THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. I WOULD APPRECIATE ANY HELP THAT YOU CAN PROVIDE IN GETTING BMW TO ABIDE BY FEDERAL LAW. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452867March 24, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY BMW 325I XENON HEADLIGHT BOWLS HAD MELTED AND DIMMED TOA DANGEROUS POINT, THEY ARE ALL ORIGINAL AND UNALTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451760March 15, 2012
ELECTRICAL SYSTEM
THE VEHICLE HAD BEEN PARKED APPROXIMATELY 15-20 MINUTES WHEN WE WERE ALERTED BY THE FIRE ALARM IN OUR CONDO BUILDING. UPON EVACUATING THE BUILDING, WE WERE TOLD THAT OUR 2004 BMW 325I WAS ON FIRE. WE STILL HAVE NOT BEEN GIVEN ANY SPECIFIC CAUSE FOR THE FIRE, EXCEPT THAT IT WAS PROBABLY ELECTRICAL IN NATURE. SPECIAL AGENTS FROM OUR INSURANCE COMPANY WERE ALSO CALLED IN, WHO, IN TURN, CALLED IN TWO MORE EXPERTS. EVIDENCE WAS BAGGED AND THE CAR WAS SHRINK WRAPPED TO BE TAKEN TO A LOT WITH AT LEAST THREE OTHER BMW'S WHICH HAD ALSO CAUGHT FIRE WHILE PARKED. THIS IS ONE OF THE MOST FRIGHTENING THINGS TO EVER HAPPEN TO US. WE ARE POSTING THIS HOPING IT CAN HELP THIS FROM HAPPENING TO ANYONE ELSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10451122March 12, 2012
SUSPENSION
I WOULD LIKE TO BRING TO ATTENTION OF NHTSA THAT MY CAR'S REAR COIL SPRINGS CRACKED DUE TO RUST. I CAME TO KNOW ABOUT IT WHEN I TOOK THE CAR FOR OIL CHANGE AT BRIDGEWATER NJ BMW DEALERSHIP. I GOT THE PART REPLACED BY A CERTIFIED INDEPENDENT MECHANIC AS THE DEALER'S QUOTE WAS WAY HIGH. I HAVE THE REMOVED PART IF NHTSA WANT?S FOR ANALYSIS. I HAVE DONE SOME ONLINE SEARCH ON THIS ISSUE AND FOUND IT TO BE A COMMON PROBLEM DUE TO KIND OF PAINT AND COATING BEING USED FOR THE SPRINGS. I BELIEVE THIS IS A QUALITY OF WORKMANSHIP ISSUE AND SHOULD BE ADDRESSED BY A RECALL AND REQUEST NHTSA TO URGE BMW NA TO LOOK INTO THIS MATTER AND TAKE NECESSARY STEPS TO IMPROVE THE QUALITY OF THE COMPONENT IN QUESTION AS IT IS A HUGE SAFETY ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449726February 29, 2012
EXTERIOR LIGHTING
BOUGHT MY BMW BRAND NEW FROM THE DEALERSHIP AND AFTER ABOUT 5 YEARS OF HAVING MY CAR, I NOTICED THAT MY XENON HEADLIGHTS WERE NOT SHINING AS BRIGHT AS THEY USUALLY DID. HAD TO USE THE HIGH BEAMS AT NIGHT IN ORDER TO SEE WHILE DRIVING. AFTER HAVING ONLY ONE HEADLIGHT REPLACED DUE TO COST. HAVE ALWAYS GOTTEN A DASH WARNING LIGHT THAT INDICATES NO HIGH BEAMS. HAD LIGHTS CHECKED OUT AND WAS TOLD THAT THE HIGH BEAM WAS NOT GETTING POWER IN THE LIGHT THAT WAS REPLACED DESPITE THE FACT THAT THIS WAS A BRAND NEW HEADLIGHT WITH WIRING HARNESS. AFTER HAVING OTHER LIGHT CHECKED, IT WAS FOUND THAT ALL THE WIRES IN THE LIGHT HAD DRY ROTTED AND ALL THE PROTECTIVE COVERING HAD JUST ABOUT COME OFF THE WIRES OBVIOUSLY DUE TO THE HEAT THAT IS GENERATED BY THE XENON LIGHT. CONTACTED BMW NORTH AMERICA REGARDING THE MATTER AND GOT NO RESOLUTION DESPITE THE FACT THAT THERE IS CLEARING A DEFEAT IN THE HEADLIGHTS AND IT'S WIRING. HAVE HAD THE IGNITER, BALLAST AND CONTROL BOX CHECKED BY SWITCHING IT OUT WITH THE NEW HEADLIGHT PARTS AND THE UNREPLACED HEADLIGHT STILL ILLUMINATED DIM AS IT DID BEFORE SWITCHING OUT THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449159February 24, 2012
EXTERIOR LIGHTING, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY
THE VEHICLE CAME EQUIPPED FROM THE FACTORY WITH BI-XENON AUTO LEVELING HEADLIGHTS MANUFACTURED BY ZKW. THE PAST COUPLE MONTHS, THE LIGHT OUTPUT HAS STEADILY DECREASED. LOOKING AT IT FURTHER, BROWN SCORCH MARKS ARE VISIBLE IN THE PROJECTOR WHEN THE HEADLIGHT IS ON. ON THE DRIVER'S SIDE, THERE IS ALSO DISTORTION IN THE UPPER HALF OF THE PROJECTOR WHICH LOOKS ALMOST AS IF THE TOP HALF OF THE PROJECTOR HAS MELTED AND DISTORTED. THE LIGHT OUTPUT FROM THE PROJECTORS HAS BEEN REDUCED TO A THIN BEAM OF LIGHT RIGHT BELOW THE CUTOFF, WITH THE DRIVER'S SIDE BEING WORSE THAN THE PASSENGER. PARKED 6 FEET AWAY FROM A WALL, THIS STRIP OF LIGHT EXTENDS ONLY ABOUT 8-12" BELOW THE CUTOFF, PUTTING OUT VIRTUALLY NO LIGHT BELOW THAT. AT NIGHT, IT IS BECOMING VERY DIFFICULT TO SEE WITH NO LIGHT IN THE FOREGROUND; THIS PROBLEM IS GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448830February 21, 2012
EXTERIOR LIGHTING
THE BI-XENON ZKW LIGHTS KEPT GETTING DIMMER AND DIMMER. BULB REPLACEMENT DID NOT CORRECT THE PROBLEM. WHEN LOOKED INTO THE ISSUE FOUND OUT THAT THE ZKW PROJECTOR BOWLS HAVE BURNED UP AND DO NOT PROVIDE ANY REFLECTION FOR THE LIGHT OUTPUT ANYMORE. DRIVING AT NIGHT AT THIS POINT WITH LIGHTS ON IS ALMOST LIKE DRIVING WITH THE LIGHTS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440134December 16, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT WAS DRIVING 25 MPH AND ATTEMPTING A LEFT TURN WHEN THE TURN SIGNAL AND THE BRAKE LIGHT FAILED AS THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VIN DID NOT QUALIFY FOR THE REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING: TAIL LIGHTS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436518November 20, 2011
EXTERIOR LIGHTING
THE BI-XENON ZKW LIGHTS KEPT GETTING DIMMER AND DIMMER. BULB REPLACEMENT DID NOT CORRECT THE PROBLEM. WHEN LOOKED INTO THE ISSUE FOUND OUT THAT THE ZKW PROJECTOR BOWLS HAVE BURNED UP AND DO NOT PROVIDE ANY REFLECTION FOR THE LIGHT OUTPUT ANYMORE. DRIVING AT NIGHT AT THIS POINT WITH LIGHTS ON IS ALMOST LIKE DRIVING WITH THE LIGHTS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435176November 10, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT WAS DRIVING 10 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THERE WAS A CRACK IN THE ENGINE AND WATER WAS ENTERING THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THE DEALER NEEDED TO REPLACE THE ENGINE AT THE OWNERS EXPENSE OF $10,000. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433713October 31, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT WHEN THE BRAKES WERE DEPRESSED, THE BRAKES LIGHT FAILED TO ILLUMINATE. THE LEFT TURN SIGNAL ALSO FAILED TO ILLUMINATE ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V438000: (EXTERIOR LIGHTING: TURN SIGNAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428320October 3, 2011
ELECTRICAL SYSTEM
DURING A MASSIVE RAINSTORM WINDSHIELD WIPERS, RADIO AND CENTRAL LOOKING SYSTEM STOP FUNCTIONING PROPERLY. LOOKS LIKE GENERAL MODULE 5 HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424464September 9, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE GROUND WIRE IN THE ELECTRICAL PANEL HAD SHORTED DUE TO CORROSION. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT THEY WERE UNABLE TO INFORMED THE CONTACT IF THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS). THE FAILURE MILEAGE WAS 65,000. UPDATED 10/04/11 *BF UPDATED 3/30/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424519September 9, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TURN-SIGNAL INDICATORS BEGAN FAILING TO OPERATE, ESPECIALLY IN HOT, HUMID CONDITIONS. INSPECTION OF WIRING HARNESS REVEALED EVIDENCE OF WIRING-CONNECTION DEGRADATION BY HEAT OR CORROSION. THE CAR HAS NOT BEEN DAMAGED OR FLOODED IN ANY WAY. IT IS KEPT IN A GARAGE. SINCE BOTH REAR BLINKER ASSEMBLIES HAVE BEEN AFFECTED, I BELIEVE THAT THE DESIGN OR ENGINEERING WAS DEFECTIVE. THE INTERMITTENT FAILURE OF TURN SIGNALS IS A SERIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423032September 2, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE WHETHER THE SEAT WAS OCCUPIED OR NOT. THE CONTACT CALLED THE MANUFACTURER REGARDING THE PASSENGER SIDE AIR BAG AND THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INVOLVED IN ANY RECALLS. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE ON REMEDYING THE ISSUE. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY PROPERLY IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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