Audi Q5 Service Bulletins (2013)
1,661 manufacturer communications on file.
- August 27, 2015•Document ID: 10128415Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911512 2036575-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-80 dated March 20, 2015. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user?s myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice recognition system does not easily recognize commands spoken by the driver. This condition can be consistent or intermittent. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is paired to the vehicle, those addresses and contacts will only be visible any time that the same phone is paired to the vehicle. Any time that the same phone is not paired to the vehicle, the addresses and contacts will not be available. If a user stores addresses and contacts in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus while a Bluetooth phone is not paired to the vehicle, the addresses and contacts will be available any time. In vehicles with Audi connect, the user is prompted to enter the myAudi PIN when selecting online destinations, accessing weather or other online information, or when importing contacts from the myAudi account. If the user?s Bluetooth phone (the same phone that was paired to the vehicle when the PIN was entered initially) is paired to the vehicle, the user will not be prompted to re-enter the PIN after it has been entered. 2016 A6 and A7 vehicles have a known software issue that requires the myAudi PIN to be entered with each ignition cycle. Multiple voice recognition training sessions can be stored in the MMI for different users when different phones are Bluetooth-paired during each training session. If no phone is paired, the training session will be stored under a default profile. Thi
Associated Products (35)Associated Documents - August 26, 2015•Document ID: 10128423Service Bulletin/Repair InstructionsHYBRID PROPULSION SYSTEM
- Mfr Comm. #:
- ATE-15-19
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryTo aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On Business Solutions - SBS).
Associated Products (13)Associated Documents - August 25, 2015•Document ID: 10128413Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- A911510 2040406-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 15-90 dated June 5, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day. The issue resolves itself intermittently. The issue typically happens on very warm days when the HVAC system blower is at a medium to high setting (auto or manual), with air being directed out of the panel vents. When the issue occurs, the GPS navigation system satellite reception shows 0 satellites. Due to the infrequency of the issue, this might not be verifiable. (To view the number of satellites being received, go to Nav >> Route >> Select Current Position (first item in list) and scroll up). No DTCs related to the GPS antenna or MMI system are present. The vehicle is an A4 (including S4 and allroad variants), A5 (including Cabriolet, S5, and RS 5 variants), A6 (including S6 variant), A7 (including S7/RS 7 variants), A8 (including long wheelbase, S8, or W12 variants) or Q5 (including SQ5 and hybrid variants). (Q7 and Q3 vehicles are not affected by this condition. See TSB 2030465, 91 MMI3G+ GPS navigation location inaccurate or navigation takes a very long time to acquire location (Q7 or Q3) for Q7 and Q3 vehicles.)
Associated Products (23)Associated Documents - August 24, 2015•Document ID: 10128363Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- A871569 2020124-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate. The LIN cable connecting the vehicle electrical system control module, J519, to sensor G395 is pinched or cut. This affects the A4/S4, A5/S5 Coupe and Cabriolet, and Q5 vehicles. The A6 and A8 are not affected by this type of failure. The pressure sensor G395/G65 sends an incorrect signal that prevents bus silence and the battery is discharged. Sensor G395 is a LIN slave of the vehicle electrical system control module. The vehicle electrical system control module transfers the information provided by the sensor via the comfort data bus to the climate control module, J255.
Associated Products (39)Associated Documents - August 19, 2015•Document ID: 10128418Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- A9415722032184-6
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 94 number 15-68 dated June 29, 2015. Customer may report that the daytime running light is completely inoperative, daytime running light is partially inoperative, and Multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
Associated Products (4)Associated Documents - August 19, 2015•Document ID: 10128408Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- A871567 2041717-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryCustomer may report poor performance of A/C system or that the A/C system is inoperative. Any replacement of A/C compressors must include an ODIS GFF test plan confirming a malfunction of the A/C system with documentation of the recovered refrigerant volume.
Associated Products (124)Associated Documents - August 6, 2015•Document ID: 10128416Service Bulletin/Repair InstructionsVISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
- Mfr Comm. #:
- A921511 2040221-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 97 number 15-46 dated April 2, 2015. The rear wiper is not functioning or only functions intermittently. Corrosion at the B536 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
Associated Products (7)Associated Documents - August 4, 2015•Document ID: 10128405Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
- Mfr Comm. #:
- A211522 2039006-
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 21 number 14-21 dated November 26, 2014. The MIL is on. Customer may report a reduction in power. DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall off due to low tension of the clip. Consequently, the wastegate linkage becomes disconnected, causing MIL on and DTC P029900.
Associated Products (10)Associated Documents - July 31, 2015•Document ID: 10128456Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- A9115082033313-3
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
Associated Products (12)Associated Documents - July 31, 2015•Document ID: 10058588Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
- Mfr Comm. #:
- TSB-91-15-08
- Date Added:
- October 16, 2015
- Manufacturer:
- AUDI
SummaryAUDI: SOME VEHICLES EXPERIENCE A DEACTIVATION OF ADAPTED CRUISE CONTROL (ACC) DUE RADAR SENSOR FAILING TO SEE OBJECTS FOR PERIOD OF TIME WHEN SNOW, LEAVES, WATER SPRAY BLOCKS RADAR SENSOR VISION. MODEL 2013-16 A4, A5, CABRIOLET, Q5. *PE
Associated Products (9)Associated Documents - July 30, 2015•Document ID: 10130705Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- A481566 2034351-
- Date Added:
- April 2, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Insufficient lubrication of the intermediate steering shaft in the area of the sealing sleeve.
Associated Products (24)Associated Documents - July 29, 2015•Document ID: 10128397Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A0115362041120-2
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 01 number 15-26 dated June 30, 2015. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM). The diagnostic limitations were too narrow.
Associated Products (22)Associated Documents - July 28, 2015•Document ID: 10130751Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- A911506 2039476-
- Date Added:
- April 2, 2018
- Manufacturer:
- AUDI
SummaryThe customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service when in metropolitan areas. This bulletin applies only to model year 2011-2013 A8, 2012-2013 Q7, and 2013 A4, A5, A5 cabriolet, and 2013 Q5 vehicles. For 2012-2013 A6 and A7 vehicles see TSB 2039515. The model year 2014 A8 is not included in this repair. Model year 2014 was the last year before the A8 product improvement and ElsaPro may classify these vehicles as model year 2013 because these vehicles are the same from a technical and design standpoint. But unlike the model year 2013 vehicles, the model year 14 vehicles already have the updated telephone module in the MMI. Recently, T-Mobile (the service provider for Audi connect) has repurposed some of the GSM spectrum (3G on 2100Mhz band) to maximize 4G LTE coverage in certain metropolitan areas. Devices that do not support 3G service on the 1900MHZ band (including MMI main units of the vehicles to which this bulletin applies) will only receive 2G service when the switch is completed. The change currently only affects the markets listed above, but will affect other markets in coming years. This bulletin will be updated to include these markets as changes occur.
Associated Products (9)Associated Documents - July 22, 2015•Document ID: 10058587Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM
- Mfr Comm. #:
- TSB-91-15-04
- Date Added:
- October 16, 2015
- Manufacturer:
- AUDI
SummaryAUDI: SOME VEHICLES EXPERIENCE, INTERMITTENTLY, THE MMI DISPLAY FAILING TO DISPLAY REARVIEW CAMERA IMAGE DUE TO POSSIBLE WIRING HARNESS ISSUE. MODEL 2013-16 A4, A5, A8, Q3, Q5, Q7. *PE
Associated Products (16)Associated Documents - July 21, 2015•Document ID: 10128360Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- A0115312033806-7
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 80 number 14-07 dated August 11, 2014. The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring harness through the connector and into various control units. Climate system heating performance is insufficient due to coolant loss as a result of coolant migration in the electrical harness, faults in 08-Heating and Air Conditioning Electronics that result from coolant migration in the electrical harness, or a faulty N82 control valve.
Associated Products (24)Associated Documents - July 21, 2015•Document ID: 10058574Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:COOLING SYSTEM
- Mfr Comm. #:
- TSB-01-15-31
- Date Added:
- October 13, 2015
- Manufacturer:
- AUDI
SummaryAUDI: SOME VEHICLES WILL EXPERIENCE WARNING COOLANT LEVEL IS ON, ELEVATION OF ENGINE TEMPERATURE, AN ACTIVE LIMP HOME MODE DUE TO PERFORMANCE OF CLIMATE SYSTEM HEATING IS INSUFFICIENT DUE LOSS OF COOLANT RESULTING IN COOLANT MIGRATION OF ELECTRICAL HARNESS AND AIR CONDITIONING ELECTRONICS. MODEL 2010-14 A6, 7, 8, 4, 5, A5 CABRIOLET, TT, Q5, 7. *PE
Associated Products (23)Associated Documents - July 13, 2015•Document ID: 10128480Service Bulletin/Repair InstructionsLANE DEPARTURE: ASSIST
- Mfr Comm. #:
- A9615992038421-2
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
Associated Products (9)Associated Documents - July 13, 2015•Document ID: 10058590Service Bulletin/Repair InstructionsLANE DEPARTURE: ASSIST
- Mfr Comm. #:
- TSB-96-15-99
- Date Added:
- October 16, 2015
- Manufacturer:
- AUDI
SummaryAUDI: SOME VEHICLES ARE EXPERIENCING A FALSE SIDE ASSIST WARNING WHEN RADAR REFLECTS FROM BACK OF REAR WHEELS TO SENSORS AND NO OTHER VEHICLES ARE PRESENT. MODEL 2009-17 Q5. *PE
Associated Products (7)Associated Documents - July 7, 2015•Document ID: 10128399Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- A1915612025303-5
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummarySupersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
Associated Products (240)Associated Documents - July 1, 2015•Document ID: 10128501Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2013 Audi 7
- Date Added:
- February 5, 2018
- Manufacturer:
- AUDI
SummaryThis document contains the scheduled maintenance intervals for Audi vehicles.
Associated Products (15)Associated Documents