Acura TL Complaints (2012)

130 consumer complaints on file.

#11104197June 27, 2018
ELECTRICAL SYSTEM, STEERING
THE WARNING LIGHTS CAME ON AND THEN THE STEERING COMPLETELY WENT OUT WHILE DRIVING. THIS WAS A VERY DANGEROUS SITUATION. MY WIFE WAS BARELY ABLE TO GET THE CAR OFF THE ROAD. THIS HAPPENED TWICE. THE FIRST TIME, THE SERVICE DEPARTMENT REPLACED THE BATTERY AND TWO DAYS LATER IT HAPPENED AGAIN. IT TURNED OUT TO BE THE EPS MODULE. THIS WAS VERY SCARY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099302June 2, 2018
ENGINE
CAR WENT IN FOR 100K SERVICE. VEHICLE WAS DIAGNOSED AS ALSO NEEDING VALVE ADJUSTMENT. WHILE VALVES WERE BEING ADJUSTED A BAD CAMSHAFT WAS IDENTIFIED AS CAUSE OF NOISE. I PAID TO HAVE CAMSHAFT REPLACED BUT HAVE BEEN IN AUTOMOTIVE FIELD 50 YEARS SO I KNOW UNLESS THERE IS A PROBLEM THIS IS NOT A NORMAL WEAR ITEM.. I ASKED FOR THE OLD PARTS AFTER THE REPAIR. INSPECTION OF THE OLD CAMSHAFT SHOWED ONLY ONE LOB HAD UNUSUAL WEAR WHICH AGAIN IS UNUSUAL. I DID A ROCKWELL HARDNESS TEST ON THE SUSPECT LOBE AND THE VERY NEXT LOBE AND FOUND A SIGNIFICANT DIFFERENCE IN HARDNESS. THE NON WORN LOB WAS 47.9C AND THE FAILED LOB MEASURED 42C. I LOOKED ON LINE AND NOTICED MANY OTHER ACURA/HONDA OWNERS HAD POSTED MESSAGES ABOUT THE SAME FAILURES. I CONTACTED HONDA CUSTOMER SERVICE AND GAVE THEM THIS SAME INFORMATION. ABOUT THREE WEEKS LATER I RECEIVED A CALL LETTING ME KNOW THEY DIDN'T,T FEEL RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY AND I USED A HONDA DEALER FOR THE REPAIR RATHER THAN AN ACURA DEALER. I DON'T UNDERSTAND THE THE SECOND EXCUSE BECAUSE THE ENGINES IN BOTH THESE VEHICLES ARE PRETTY MUCH THE SAME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093624May 14, 2018
AIR BAGS, STEERING
WHILE DRIVING THE ELECTRIC POWER STEERING BECAME TIGHT AND COULDN'T MOVE STEERING WHEEL LEFT OR RIGHT. THE ELECTRIC POWER STEERING CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090803April 28, 2018
SERVICE BRAKES, STEERING
STEERING WHEELS SEEMS TO CATCH ON TURNS, BRAKES RAISES SOME CONCERN AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088624April 17, 2018
ELECTRICAL SYSTEM
THE RADIO GETS STRUCK ON A CHANNEL. IT WILL NOT TURN OFF OR SWITCH TO SATELLITE RADIO. IT OCCURS RANDOMLY WHEN DRIVING BUT CONTINUES EVEN WHEN CAR IS STOPPED. IT WILL JUST RANDOMLY START FUNCTIONING PROPERLY. NO PATTERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082426April 2, 2018
STEERING
WHILE SITTING AT A STOPLIGHT THE EPS (ELEC POWER STEERING) LIGHT CAME ON AND NO POWER STEERING WAS AVAILABLE. DROVE TO A PARKING LOT AND TURNED CAR OFF/ON WITH NO EFFECTS ON THE ERROR CODE. WAS ABLE TO MANEUVER CAR TO THE DEALER AND AWAITING A EPS MODULE TO BE REPLACED. THE APPEARS TO BE A RECURRING PROBLEM IN THIS MODEL ACURA BASED ON OTHER REPORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079725March 16, 2018
UNKNOWN OR OTHER
VIN NUMBER DON'T FIND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066167January 31, 2018
ENGINE
MY VEHICLE IS BURNING 1QT OF OIL EVERY 1000 MILES. THAT AMOUNTS TO 3QTS EVERY 3000MILES. WITH NO REMEDY IN SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063234January 17, 2018
STEERING
WAS DRIVING AT 45MPH ON HIGHWAY WHEN ELECTRONIC POWER SYSTEM FAILED ON CAR MAKING IT INCREDIBLY DIFFICULT TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058377January 3, 2018
AIR BAGS, SEATS
I HAVE HAD MY 2012 ACURA TL TO THE DEALERSHIP AND TOLD THE TECH ABOUT THE AIRBAG SENSOR BEING DISPLAYED SINCE I BOUGHT THE CAR. I HAD IT TO THE DEALERSHIP FOR THAT ONE REASON ONE TIME AND THE OTHER 2X'S, I JUST MENTIONED IT AS I GOT MY OIL CHANGE AND CABIN FILTER. NOTHING OR NO ONE IS IN THE SEAT; HOWEVER IT KEEPS BLINKING OFF AND ON. I HAVE SOMEONE IN THE FRONT SEAT OF MY CAR A LOT AND I HOPE THAT IT IS NOT A DEFECT IN AIRBAG THAT WOULD INJURE SOMEONE. I HOPE IT WOULD DEPLOY IF IT NEEDED TO. I HAVE 60,000 MILES AND HAVE HAD SOOOOO MANY PROBLEMS WITH THIS CAR. JUST HAD TO REPLACE ALTERNATOR (FIRST TIME)AND BATTERY(FOR THE SECOND TIME IN 2 YEARS). ACURA WILL NOT DO ANYTHING AS IT IS ALREADY OUT OF WARRANTY. IN WARRANTY ACURA CUSTOMER SERVICE IS GREAT. OUT OF WARRANTY'THEY DON'T REALLY CARE. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051859December 2, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047040November 17, 2017
AIR BAGS
TAKATA RECALL. ACURA WILL NOT ALLOW ME TO TAKE THE VEHICLE TO A CLOSE-BY HONDA DEALERSHIP, BUT IS MAKING ME DRIVE 1.5 HOURS EACH WAY TO AN ACURA DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046112November 14, 2017
STEERING
ELECTRICAL POWER STEERING INTERNAL FAILURE *BF *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11042057November 1, 2017
STEERING
WHILE DRIVING TO WORK ON THE HIGHWAY, THE "CHECK POWER STEERING SYSTEM" WARNING CAME ON. I NOTICED THE STEERING WAS ERRATIC AND FELT I DIDN'T HAVE MUCH CONTROL ANY LONGER. I IMMEDIATELY PULLED ASIDE AND TRIED TO SEARCH FOR THE WARNING. I TOOK IT TO MY ACURA DEALER AND WAS QUOTED $1200 TO FIX THE EPS MODULE. I WAS SHOCKED BY THE COST AND HOW QUICKLY THE SYSTEM FAILED. MY CAR IS 2012 ACURA TL WITH ABOUT 95K MILES. I HAVE NEVER HAD THIS HAPPEN TO ANY OF MY OTHER CARS. I HAVE OWNED TWO ACURA IN THE PAST. WITH THIS ISSUE, I HAVE TO GET IT FIXED. IT SEEMS LIKE THIS IS A MANUFACTURER DEFECT AND SHOULD BE COVERED BY HONDA/ACURA. DISAPPOINTED TO HAVE TO BEAR THIS COST...BUT RATHER BE SAFE THAN SORRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032736October 10, 2017
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING AROUND 40MPH AND ALL OF SUDDEN THE "ELETRONIC POWER STEERING SYSTEM" LIGHT WENT ON. I WAS NOT ABLE TO STEER AT ALL. I HAD TO USE ALL MY ENERGY ALONG WITH BODY WEIGHT TO PULL THE STEERING WHEEL TO THE RIGHT SO THAT I COULD PARK ALONG THE CURB. I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE THIS HAPPENED WHEN I WAS TRYING TO CHANGE LANE. I TOOK TO THE DEALER AND THEY TOOK ME THE DIAGNOSTIC CODE 32-09 (POWER STEERING MODULE FAILURE). THEY QUOTED ME $900. VERY EXPENSIVE. THIS IS A VERY SERIOUS ISSUE AND WELL KNOWN ISSUE WITH HONDA AND ACURA. IT CAN BE LIFE THREATEN ISSUE TO SOME PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013711August 8, 2017
POWER TRAIN
AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY, DEALER COMPLETED A SOFTWARE UPDATE WHICH ONLY TEMPORARILY MADE THE SITUATION BETTER. DEALER CLAIMS THERE IS NOTHING FURTHER THAT CAN BE DONE. SHIFT FROM 1ST TO 2ND GEAR IS ROUGH AT TIMES AND TRANSMISSION DOWNSHIFTS MAKING IT FEEL LIKE A DRAG ON THE ENGINE. TRANSMISSION IS ABRUPT AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861845August 4, 2017
POWER TRAIN
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION HESITATION AND GEAR SHIFTER AUTOMATICALLY DOWN SHIFTS WHILE DRIVING. *SMD THE CONSUMER STATED THE GEAR SHIFT MALFUNCTIONED. IT WOULD LAG THEN AUTOMATICALLY THROW ITSELF INTO GEAR. THE VEHICLE AUTO-DOWN SHIFTED ALMOST CAUSING AN ACCIDENT WITH A SEMI TRUCK. THE CONSUMER WAS ADVISED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001298June 26, 2017
AIR BAGS
TAKATA RECALL I HAD CALLED OUR LOCAL ACURA TL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE PROCESS FOR THE AIRBAG RECALL STARTED BUT NEVER RECEIVED A CALL BACK FROM ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994223June 9, 2017
ENGINE
EXCESSIVE OIL CONSUMPTION DUE TO FAULTY PISTON RINGS. MINE IS NOT AN ISOLATED PROBLEM ACURAZINE WEBSITE HAS DISCUSSION THREADS ABOUT THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993799June 7, 2017
POWER TRAIN
TAKATA RECALL, RPM MOVING UP AND DOWN AT 45 TO 50MPH, WEIRD SHAKING WHILE ACCELERATING. ACURA SHOULD SOLVE THIS PROBLEM ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL