Acura TL Complaints (2013)

62 consumer complaints on file.

#11327008June 2, 2020
STEERING
I HAD DRIVEN ABOUT 10-15MINS FROM MY HOME, MY 4YR OLD SON IN THE BACKSEAT. WE WERE GOING TO WALMART TO RETRIEVE A FEW ITEMS. AS I'M APPROACHING THE STORE I TURN FROM A MAIN STREET INTO THE STORES PARKING LOT. AS I SEE A PARKING SPOT AND GO TO MAKE A LEFT TURN LIGHTS FLASH ON MY DASH AND MY STEERING WHEEL WOULD NOT MOVE. TRYING TO THEN AVOID CARS WHILE UNABLE TO MANEUVER THE WHEEL I DROVE STRAIGHT TO THE VERY BACK OF THE STORE INTO A PARKING SPOT. CALLED MY INSURANCE COMPANY TO GET A TOW. IF I HAPPENED TO BE ON THE HIGHWAY I WOULD HAVE CAUSED A HORRIBLE ACCIDENT. VERY SCARY EXPERIENCE. APPARENTLY HONDA HAS EXTENDED THE WARRANTY ON THE EPS SYSTEM BUT BECAUSE I HAVE A SALVAGE TITLE VEHICLE MY WARRANTIES HAVE BEEN TERMINATED. BECAUSE THIS IS A HUGE SAFETY HAZARD IT SHOULD BE A RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326349May 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING DOWN THE INTERSTATE AT 70 MPH AND THE EPS WARNING LIGHT COMES ON AND THE VEHICLE BECOMES VERY DIFFICULT TO STEER AND CONTROL. NO WARNING, JUST A FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323068May 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY CAR POWER STEERING BECAME HARD TO TURN HAD A LIGHT TO TURN ON TO CHECK STEERING SYSTEM TOOK TO THE SHOP THEY SAID IS A ELECTRIC SITUATION THAN THE DEALERS HAS EXTENDED 15 YEAR GUARANTEE WANT TO KNOW DETAILS FOR REVERSE ME WHAT NEED TO SEND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320868April 11, 2020
STEERING
DRIVING ON FREEWAY, WARNING LIGHT AND BELL STARTED GOING OFF AND I HAD NO STEERING! STEERING WHEEL WAS COMPLETELY STIFF. SCARY! DEFINITELY GRATEFUL I DIDN'T WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306538February 2, 2020
AIR BAGS
THE SCREEM SHOWING ' CHECK AIRBAG SYSTEM'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245939August 22, 2019
STEERING
CHECK POWER STEERING LIGHT STARTED FLICKERING WHEN BRAKING AT STOP LIGHT ABOUT TO TURN LEFT. IT WAS A HARD TURN BUT WHEN I STARTED TO ACCELERATE IT WENT AWAY, THEN AT THE STOP LIGHT IT STARTED TO FLICKER ON AND OFF AGAIN. MAKING ANOTHER LEFT TURN IT INTERMITTENTLY WENT ON AND OFF. PRETTY MUCH SAME STORY AS EVERYONE ELSE REGARDING STEERING. LUCKILY I BOUGHT EXTENDED WARRANTY. MILES WERE ONLY 69,500. NOW IT'S AT THE SHOP BEING CHECKED AND WILL STAY OVER NIGHT. THIS SAFETY ISSUE NEEDS TO BE RECALLED. ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241834August 5, 2019
STEERING
THE STEERING CONTROL UNIT FAILED WHILE DRIVING. THE VEHICLE BECAME DIFFICULT TO CONTROL AT DRIVING SPEED AND WAS EXTREMELY DIFFICULT AT SLOW SPEED. CHECK ELECTRONIC STEERING CONTROL DASH LIGHT FLASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240952July 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WENT OUT AND NEVER RETURNED. THIS FAILURE CAUSED A CHAIN OF EVENTS (ACCORDING TO MY ACURA LICENSED MECHANIC) WHICH CAUSED FAILURES IN AND EVENTUAL REPLACEMENT OF THE RACK & PINION, EPS SENSORS, STEERING COMPUTER MODULE, AND MULTIPLE OTHER SENSORS. THE TOTAL BILL WAS $4,200 FOR REPAIR. SINCE THIS INCIDENT I RECEIVED A NOTICE FROM ACURA THAT THIS IS A KNOWN PROBLEM, AND THE WARRANTY HAS BEEN EXTENDED. THIS WOULD HAVE BEEN GOOD TO KNOW PRIOR TO THE ISSUE (THE CAR IS 6 YEARS OLD) AND PRIOR TO HAVING TO PAY $4,200 AND BE STRANDED WITHOUT A CAR FOR 10 DAYS DURING REPAIRS. READING THROUGH REVIEWS AND COMPLAINTS ONLINE, IT IS CLEAR THAT THIS IS NOT AN ISOLATED INCIDENT. I HAVE MADE A CLAIM WITH ACURA FOR REIMBURSEMENT OF MY EXPENSES, AND HOPE THEY DO THE CORRECT THING AND PAY FOR THE REPAIRS. INVOICE FOR THE REPAIRS (WHICH WERE COMPLETED) IS ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233016July 18, 2019
STEERING
SEVERAL TIMES OVER A COUPLE OF DAYS WHILE IN THE MIDDLE OF DRIVING THE STEERING WHEEL JUST FROZE AND WOULD NOT TURN. THE FIRST COUPLE OF TIMES SHUTTING OFF THE CAR AND RESTARTING BROUGHT IT BACK HOWEVER, THE LAST TIME IT FROZE COMPLETELY AND NEVER CAME BACK. THIS CAR IS A 2013 HOWEVER IT ONLY HAS 30,700 MILES ON IT. WE HAD IT DIAGNOSED AND IT IS THE ENTIRE ELECTRONIC POWER STEERING SYSTEM MODULE THAT NEEDS TO BE REPLACED. I HAVE READ THAT OTHERS HAVE REPORTED THIS ISSUE. CONSIDERING ONE OF THE TIMES THIS HAPPENED TO US WAS ON THE HIGHWAY I FEEL THIS IS A SERIOUS SAFETY ISSUE AND THAT ACURA KNOWS ABOUT IT. IF IT DOESN'T WARRANT A RECALL THERE SHOULD AT THE LEAST BE AN EXTENDED WARRANTY ON THIS SYSTEM. NOT ONLY THE HIGH EXPENSE TO REPLACE THIS SYSTEM, MORE IMPORTANTLY MY SON WAS PUT INTO A VERY DANGEROUS SITUATION ON THE HIGHWAY AND I FEEL THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205707May 6, 2019
STEERING
WHILE DRIVING STRAIGHT ON RURAL ROAD ALARM PANEL DISPLAYING CHECK POWER STEERING SYSTEM, ALARM AND AUDIBLE AND VISUAL ALARM BLINKING REPEATEDLY, COMPLETE LOSS OF POWER STEERING CONTROL WHILE DRIVING, LUCKILY I HAD JUST PULLED OFF A MAJOR BUSY HIGHWAY ONTO A BACKROAD WHEN THE PROBLEM OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196068April 13, 2019
ENGINE
BURNS ENGINE OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195367April 10, 2019
STEERING
WHILE DRIVING, THE ELECTRIC POWER STEERING FAILED NOT ALLOWING A SAFE PULL OVER TO THE SIDE OF ROAD. CAR WAS THEN STOPPED IN A BUSY MORNING COMMUTE TRAFFIC. THE SYSTEM FAILED ON THREE SEPARATE DAYS. THE FIRST TWO DAYS RESTARTING THE VEHICLE RESET THE POWER STEERING BUT THE THIRD TIME THERE WAS NO RESET. CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE THE ELECTRONIC POWER STEERING CONTROL UNIT WAS REPLACED AT A COST OF $1,026.29. THE VEHICLE HAS 59,711 MILES. NO TROUBLE CODE WAS RECORDED AND WAS CONSIDERED INTERMITTENT BY AAA SERVICE CENTER AND LIKELY TO RETURN. BECAUSE WE WERE DRIVING IN CITY MORNING COMMUTE TRAFFIC, THE SPEED WAS LOW BUT THIS COULD HAVE OCCURRED WHILE DRIVING THE POSTED 45 MPH SPEED OR ON A LOCAL INTERSTATE HIGHWAY AT 70 MPH THAT COULD HAVE BEEN CATASTROPHIC. THIS IS A MAJOR SAFETY DEFECT ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193463April 2, 2019
STEERING
THE POWER STEERING ON THE CAR FAILED WITHOUT WARNING. IT APPEARS THE EPS SYSTEM HAS FAILED WITHOUT WARNING. THIS IS VERY DANGEROUS AND WILL CAUSE A DEATH OR ACCIDENT ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192223March 28, 2019
STRUCTURE:BODY
THE STRUTS/SHOCKS NO LONGER HOLD THE HOOD OPEN/UP. UNABLE TO CHECK ENGINE/FLUIDS WITHOUT USING SOME OTHER MEANS TO HOLD THE HOOD OPEN/UP. FIRST TIME IT HAPPENED I WAS ALMOST STRUCK BY THE UNEXPECTEDLY CLOSING HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122265August 25, 2018
STRUCTURE:BODY
I HAD THE HOOD UP IN ORDER TO PUT IN WINDSHIELD WASHER FLUID. JUST WHEN I STEPPED AWAY THE HOOD FELL DOWN. I TESTED IT AGAIN AND NOTICED THAT IT WOULD STAY UP ONLY IF IT WAS UP ALL THE WAY. HOWEVER, IF IT I TOUCHED IT LIGHTLY OR MOVED IT DOWN JUST A TINY AMOUNT, THE HOOD THEN FALLS DOWN LUCKILY MY HEAD OR ARM WAS NOT UNDER THE HOOD WHEN IT FELL DOWN. I IMMEDIATELY TOOK IT TO THE DEALER. I WAS ADVISED THAT THE OIL IN THE 2 PISTON LIKE SHOCK ABSORBERS WHICH HOLD UP THE HOOD, LOOSES VISCOSITY AND THE PISTONS HAVE TO BE REPLACED. THE CAR HAS JUST UNDER 60,000 MILES AND THE HOOD IS RARELY OPENED. IT WAS INTERESTING THAT THE DEALER HAD THE PARTS IN STOCK. THAT TELLS ME THESE PISTONS FAIL REGULARLY. AFTER THE REPAIR WAS COMPLETED, I ALSO NOTICED THAT THE REPLACEMENT PISTONS FOR THE HOOD WERE MUCH STRONGER THAN THE ORIGINAL ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109702July 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SPRINGFIELD ACURA (243 US-22, SPRINGFIELD TOWNSHIP, NJ 07081) AND THEY CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051409November 30, 2017
STEERING
THE CAR LOST POWER STEERING COMPLETELY WHILE HIGHWAY DRIVING. STEERING ALMOST IMPOSSIBLE TO MANAGE AND A WEAKER/SMALLER/FRAIL INDIVIDUAL COULD NOT. TURNING FROM A STOP EVEN MORE DIFFICULT. NO WARNINGS WERE GIVEN AND THE CAR WAS MAINTAINED RELIGIOUSLY. THE VEHICLE DID HAVE 109,000 MILES BUT I HAVE NOTICED NUMEROUS INCIDENTS REPORTED ONLINE ABOUT THE SAME PROBLEM WITH FEWER MILES. POWER STEERING SHOULD BE SOMETHING THAT LASTS THE LIFE OF THE CAR. THIS PARTICULAR POWER STEERING INVOLVES A "MODULE" THAT APPEARS TO FAIL FREQUENTLY AND CAN RESULT IN REPAIRS TOTALING $3500. MOST PEOPLE WILL NOT BE ABLE TO AFFORD THAT COST. MY MECHANIC ALSO STATES HE BELIEVES THIS IS A MUCH MORE FREQUENT ISSUE THAN IS BEING REPORTED SINCE MOST JUST CONSIDER IT A MAINTENANCE ITEM. POWER STEERING FAILURE IS NOT A ROUTINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039524October 25, 2017
ELECTRICAL SYSTEM, STEERING, WHEELS
LOST POWER STEERING WHILE DRIVING. ALSO AT THE SAME TIME TIRE PRESSURE MONITORING SYSTEM LIT UP SAYING TIRES WERE LOW, WHEN CHECKED THE TIRES WERE AT PROPER PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035108October 20, 2017
ELECTRICAL SYSTEM
TPMS CHECK TPMS SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010916July 27, 2017
AIR BAGS
HAVE BEEN WAITING FOR A YEAR & A HALF FOR THE ACURA DEALER TO GET ME IN TO REPLACE MY AIRBAGS AND EVERY TIME I CALL I AM TOLD I AM STILL ON A VERY LONG LIST. SURE HOPE WE DON'T GET IN A WRECK & GOD FORBID HAVE SHRAPNEL KILL US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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