Acura TL Complaints (2004)

551 consumer complaints on file.

#10604301June 18, 2014
STRUCTURE
DASHBOARD CRACKED ON PASSENGER AIRBAG AND KNOW HAS STARTED CRACKING ALL OVER DASHBOARD IN A MATTER OF A DAY, ACURA SHOULD BE RESPONSIBLE FOR THIS AS THIS CAR HAS BEEN MAINTAINED BY ACURA FOR THE LIFE OF THE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598411June 15, 2014
UNKNOWN OR OTHER, STRUCTURE
DASHBOARD DEVELOPED 9 CRACKS IN ONE DAY. SEVERAL CRACKS RUN ACROSS THE PASSENGERS SIDE AIR BAG. MAY BE A SAFETY ISSUE ALONG WITH DEFECTIVE PARTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595260May 31, 2014
STRUCTURE
WALKED OUT TO MY CAR ONE MORNING AND FOUND MY DASH TO BE CRACKED. A BIG CRACK IN THE CENTER. THE CAR IS A 2004 MODEL, BUT I OWNED A 1984 CAR AND THE DASH NEVER CRACKED. THERE ARE A LOT OF THE SAME COMPLAINTS ONLINE WITH THE SAME MODEL OF CAR AND YEAR. THIS IS A MANUFACTURE DEFECT AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587961May 13, 2014
AIR BAGS, STRUCTURE
WHILE I WAS DRIVING, I HEARD A BUZZING NOISE. I TURNED TO MY PASSENGER SIDE TO REALIZE MY DASHBOARD AIRBAG WAS CRACKING! THIS NEEDS TO BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586983May 7, 2014
AIR BAGS, STRUCTURE
WITHIN A 24-HOUR PERIOD, NUMEROUS CRACKS APPEARED ON THE TOP OF THE DASHBOARD. MOST NOTICEABLE ARE TWO CRACKS THAT OUTLINE THE PORTION OF THE DASH THAT COVERS THE PASSENGER SIDE AIR BAG. MY CONCERN IS THAT THIS CONDITION WILL AFFECT THE OPERATION OF THE AIRBAG AND ITS DEPLOYMENT WHEN ACTIVATED IN A CRASH. THIS CONDITION COULD BE A DANGER TO THE PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586892May 6, 2014
SERVICE BRAKES
I HAD TO SLAM ON MY BRAKES TODAY TO AVOID HITTING A CAR. THE ABS KICKED IN LIKE IT SHOULD AND I HEARD THE CLICKING OF IT GOING ON AND OFF. I STOPPED IN TIME BUT NOTICED WHEN I STEP ON MY BRAKE NOW, IT GOES ABOUT HALF WAY DOWN BEFORE THEY START TO ENGAGE. II DID A SEARCH AND FOUND THE FOLLOWING TSB 07-041. THIS IS A SAFETY ISSUE! HONDA IS RECALLED THE ODYSSEY VEHICLES FOR THE SAME ISSUE. IT IS A KNOWN ISSUE IN 2004 THROUGH 2006 ACURA TL AND NO ACTION IS BEING TAKEN. THIS IS THE SECOND INSTANCE AT 64000 MILES. THE FIRST INSTANCE WAS AT 25,792 MILES (03/10/08) AND ACURA REPLACED THE VSA MODULATOR. VARIOUS ONLINE BLOGS REPORT OTHERS HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585554April 29, 2014
EXTERIOR LIGHTING
THE REAR BRAKE LIGHTS OF THIS ACURA TL WERE FAILING TO TURN ON WHEN PRESSING ON THE BRAKE PEDAL OR WERE EXTREMELY DIM. ANOTHER DRIVER NOTIFIED ME WHEN HE NEARLY REAR ENDED THE CAR. THE PROBLEM WAS DETERMINED TO BE A FAULTY BRAKE SWITCH, WHICH SEEMS TO BE A COMMON ISSUE ON MANY (2004+) TLS BASED ON THE TL FORUMS. HONDA/ACURA HAS ISSUED A NEW REPLACEMENT PART WITH UPDATED PART NUMBER AS WELL. THIS PART SHOULD BE SWAPPED OUT ON ALL AFFECTED MODELS TO PREVENT REAR END COLLISIONS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579364April 12, 2014
STRUCTURE, AIR BAGS
WE PURCHASED AN ACURA TL IN 2013 AS A THIRD OWNER. WE LOVE THE CAR AND IS ALWAYS GARAGE KEPT. HOWEVER, ONE DAY SUDDENLY CRACKS STARTING APPEARING ALONG THE DASHBOARD ON THE PASSENGERS SIDE. ALSO, THE CRACKS PROPAGATED ALONG THE DRIVER'S SIDE TOO. WHEN I CHECKED ONLINE, I WASN'T THE ONLY ONE WITH THIS ISSUE. THERE ARE SEVERAL HUNDREDS OF PEOPLE WITH THIS ISSUE. I CALLED ACURA AND THEY DID NOT TAKE RESPONSIBILITY FOR A DEFECTIVE PART. I HAVE A MASTER'S DEGREE IN MANUFACTURING SYSTEMS ENGINEERING FROM UNIVERSITY OF KENTUCKY AND A BACHELOR'S DEGREE IN MECHANICAL ENGINEERING. I WORK WITH PLASTIC & STEEL COMPONENTS WITH DESIGN AND MANUFACTURING DAY IN DAY OUT. I CAN TELL YOU CONFIDENTLY THAT IT IS A 'DEFECTIVE' PLASTIC PART. IT'S NOT ABOUT THE MONEY FOR ME, IT'S THE SAFETY CONCERN I HAVE. IN CASE OF AN ACCIDENT, I DO ANTICIPATE THE DASHBOARD PLASTIC CHIPS ACTING AS A SHRAPNEL AND CAUSING INJURY TO THE PASSENGER/DRIVER. I REALLY WISH YOU COULD DO SOMETHING ABOUT THIS. APPRECIATE YOUR HELP. REGARDS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578647April 9, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
MY SON PURCHASED A NEW 2004 ACURA TL FROM THE ELK GROVE CA DEALERSHIP WITH MONEY HE SAVED WHILE IN THE NAVY. HE HAS HAD THE CAR AND MAINTAINED IT THROUGH THE END OF LAST YEAR BUT HAS BEEN AWARE FOR AWHILE THAT THE TRANSMISSION IS IN NEED OF REPLACING. THERE WAS A NHTSA RECALL (04V176000) APRIL 15, 2004 FOR POWER TRAIN TRANSMISSIONS LIKE THE AUTOMATIC TRANSMISSION IN MY SON'S CAR AND MOTOR TREND MAGAZINE POSTED THAT IT POTENTIALLY 1,000,796. WE BELIEVE THAT OUR SON'S CAR HAS THE SAME PROBLEM, WHETHER OR NOT THE VIN WAS IN THE EXACT LOT SELECTED FOR THE OFFICIAL RECALL. WHEN MY SON GOT OUT OF THE NAVY, HE MOVED AROUND QUITE A BIT WHILE FINISHING HIS BACHELOR'S DEGREE AND DID NOT RECEIVE ANY INFORMATION REGARDING THIS MATTER FROM ACURA AND DID NOT HEAR ABOUT IT OTHERWISE. WE HAVE TAKEN THE CAR TO THE FREMONT, CA ACURA DEALERSHIP BUT THEY ARE REFUSING TO ACKNOWLEDGE ANY CULPABILITY OR REPLACE THE TRANSMISSION, THOUGH THERE ARE OBVIOUS, WELL-KNOWN, HISTORICAL TRANSMISSION ISSUES WITH ACURAS. REFUSAL IS, OF COURSE, THE FIRST LINE OF DEFENSE IN CORPORATE AMERICA, BUT WE HATE TO SEE HIS HARD EARNED MONEY ($30K+) SPENT ON WHAT WAS SUPPOSED TO BE A HIGH-PERFORMING, LUXURY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577068April 3, 2014
STRUCTURE, AIR BAGS
AIRBAGS ARE ABOUT TO BLOW THRU THE DASH. THE AIRBAG LIGHT STAYS ON MOST OF THE TIME AND THE DASH IS CRACKING REALLY BAD AROUND THE DASH. THE CRACK STARTED JUST AROUND THE AIRBAG CRACKING THE PERFECT SHAPE OF THE AIRBAG. NOW IT IS CRACKING ALL AROUND THE AIRBAG. SEEMS AS THO THE AIRBAGS COULD COME OUT AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575508March 29, 2014
STRUCTURE
WE PURCHASED A 2004 ACURA TL FROM A LOCAL OWNER. AFTER WE PURCHASED THE CAR, THE DASHBOARD STARTED CRACKING EVERYWHERE! THERE ARE PROBABLY OVER 15 CRACKS IN THE DASHBOARD. I CALLED ACURA & THEY TOLD ME I WASN'T A LOYAL CUSTOMER & THE CAR IS TOO OLD! THEY SAID IT WOULD BE AROUND $1700 TO REPLACE THE DASHBOARD & THEY WOULD CHARGE ME $1300!!! VERY NICE OF THEM, RIGHT! WRONG!!!! I SENT A LETTER TO THE VICE PRESIDENT OF ACURA ALONG WITH MANY OTHER PEOPLE TO THE HEADQUARTERS. THERE RESPONSE WAS STILL THE SAME! I ALSO SENT THEM PICTURES OF THE CRACKED DASHBOARD & IT JUST KEEP GETTING WORSE. WHO ELSE CAN WE FILE COMPLAINTS WITH? MY 2005 ACURA TL DASHBOARD CRACKED AS WELL BUT THEY REPLACED IT FREE OF CHARGE SAYING THEY HOPED TO EARN MY BUSINESS. WHEN MY 2005 ACURA TL PAINT FADED AL OVER THE CAR, THEY WOULD NOT TOUCH IT! THEY SAID IT WAS BECAUSE I LIVED IN NORTH CAROLINA!! AND, I WASN'T A LOYAL CUSTOMER BECAUSE I HAVE ONLY OWNED 3 ACURAS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575566March 29, 2014
STEERING, FUEL/PROPULSION SYSTEM
ONGOING PROBLEMS WENT TO DEALER TOLD WAS FINE. EXPERIENCE LEAKS AND NOISE ISSUES WAS TOLD NO PROBLEM. BACK TO DEALER WAS TOLD SOMETHING WRONG WITH STEERING RACK , POWER STEERING PUMP AND LEAK SOMEWHERE. VEHICLE HAD SEVERAL RECALLS IN PAST FOR SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572972March 17, 2014
STRUCTURE, AIR BAGS
THE DASH HAS BEGUN TO CRACK AND I FEAR IT IS GOING TO WEAKEN THE DASH WHERE MY AIR BAGS ARE LOCATED, RESULTING IN A DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567252February 27, 2014
AIR BAGS, STRUCTURE:BODY
DASHBOARD CRACKED SUDDENLY ABOVE THE PASSENGER AIRBAG COMPARTMENT EXPOSING THE AIRBAG COMPARTMENT TO THE SUN THROUGH THE CRACK. DASHBOARD ALSO DEFORMED AND APPEARS TO BE STICKING TO AIRBAG COMPARTMENT AROUND THE EDGES ON THE TOP. THE CRACK IS GROWING. THE CRACK INITIALLY FORMED SUDDENLY WHILE I WAS DRIVING, AND MADE A LOUD CLAP, WHICH COULD STARTLE DRIVERS. I AM CONCERNED THAT THE AIR BAG COULD FAIL DUE TO THIS DEFECT AND FURTHER CRACKS COULD FORM SUDDENLY MAKING STARTLING NOISES WHILE DRIVING.THE SIZE OF THE CRACK AND AMOUNT OF DEFORMATION VARIES WITH TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561233January 23, 2014
VISIBILITY:WINDSHIELD
PARKED THE CAR AT NIGHT IN THE GARAGE AS IT HAS ALWAYS BEEN SINCE I BOUGHT THE CAR NEW. CAR HAS ALWAYS BEEN PAMPERED AND HAS NEVER SPENT TIME OUTSIDE OF A GARAGE EXCEPT FOR RARE OCCASIONS VISITING FAMILY OUT OF TOWN FOR THE WEEKEND. EVEN WITH THAT, THE CAR MAYBE SPENDS A TOTAL OF 30 SOME ODD DAYS A YEAR IN TIME SITTING IN THE SUN. WENT TO TAKE THE CAR OUT TO THE STORE THE NEXT MORNING AND NOTICED A LARGE CRACK GOING FROM THE WINDSHIELD TOWARDS THE PASSENGER SEAT ACROSS THE AIR BAG. THE NEXT DAY 2 MORE CRACKS APPEARED, AND THE NEXT DAY AN ADDITIONAL 2 CRACKS. FOR A CAR THAT HAD BEEN BEYOND WELL KEPT AND PAMPERED, NOT TO MENTION A 'LUXURY' CAR, SHOULD NOT BE IN THIS STATE. I HAVE FRIENDS WITH ACURAS AND HONDAS MUCH OLDER THAN MINE THAT HAVE SPENT THEIR ENTIRE LIVES SITTING OUTSIDE IN THE TEXAS HEAT AND HAVE NOT A SINGLE CRACK ON THE DASHBOARD, YET MINE WHICH HAS LIVED A "SHELTERED" LIFE HAS OVER 6 NOW. AFTER MUCH RESEARCH ON THE WEB, I NOTICED I AM NOT THE ONLY OWNER WITH THIS ISSUE. WHAT MAKES THIS MORE ANNOYING IS LOOKING AT PICTURES POSTED FROM OTHER OWNERS, THE PLACES WHERE THE CRACKS FORM AND GROW ARE ALMOST NEARLY IDENTICAL. THIS IS COMPLETELY UNACCEPTABLE FOR THIS BRAND OF VEHICLE AND THE FACT THAT A RECALL OR AN OFFER FORM ACURA TO REPLACE THIS DASHBOARDS HAS NOT BEEN MADE. ONE OR TWO PEOPLE HAVING THE ISSUE CAN BE OVER LOOKED. HUNDREDS OF PEOPLE HAVING THE SAME ISSUE IN THE SAME LOCATIONS IS A DEFECT. ACURA SHOULD BE HELD RESPONSIBLE FOR THIS. I BOUGHT THIS CAR BECAUSE OF THEIR REPUTATION. NOW THEIR REPUTATION HAS NO MEANING TO ME. IF I HADN'T PAID SO MUCH FOR THE CAR TO START WITH AND THE FACT THAT REPLACING IT WOULD BE RIDICULOUS FOR A CAR THAT FOR THE MOST PART IS STILL LIKE NEW WOULD BE INSANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560741January 21, 2014
STEERING
PROBLEM WITH POWER STEERING HOSE LEAKING CAUSING SMOKE UNDERNEATH THE HOOD. I READ ON ACURA WEBSITE THAT THERE WAS A RECALL FOR THE POWER STEERING HOSE LEAKING FOR 2004-2008 ACURA TL. I AM EXPERIENCING THIS PROBLEM AND READ IT CAN CAUSE A FIRE UNDERNEATH THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559547January 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT A CRACK HAD DEVELOPED ACROSS THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD ALLOW THE AIR BAG TO DEPLOY INADVERTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559287January 10, 2014
AIR BAGS, STRUCTURE
DASH BOARD DRIVER TO PASSENGER SIDE MANY LARGE LONG CRACKS. ACURA TL OWNERS GET NO RESPONSE FROM ACURA MOTOR COMPANY ON THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556576December 18, 2013
ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2004 ACURA TL THAT I PURCHASED IN APRIL 2013. AFTER I HAD THE CAR A MONTH IT BEGAN TO RIDE ROUGH WHERE THE DRIVE IS NORMALLY SMOOTH FOR ABOUT A DAY. AFTER A DAY THE ENGINE LIGHT CAME ON, THEN ABOUT AM HOUR LATER THE VSA AND TEMPERATURE GAUGE IGNITED, THEN THE CAR WOULD NOT ACCELERATE ANY MORE. THE MANUAL INFORMED ME TO RESTART THE CAR IN ORDER TO CLEAR THIS CONDITION, AND IT NORMALLY WORKS ONLY TEMPORARILY. THIS SAME PROBLEM MAY OCCUR AGAIN THE NEXT DAY, COUPLE OF DAYS OR A WEEK, BUT IT IS AN CONTINUOUS PROBLEM THAT OFTEN PUTS ME IN COMPROMISED AND DANGEROUS TRAFFIC SITUATIONS. I HAVE SPENT THOUSANDS OF DOLLARS AT SEVERAL DEALERS AND OTHER MECHANICS TRYING TO GET THE ISSUE RESOLVED AND HAVE BEEN TOLD OVER AND OVER THAT THEY CAN NOT DETECT A PROBLEM WITH THE CARE OR THEY ARE NOT CODES DECIPHERED BY THE DIAGNOSTICS THAT SHOULD CAUSE THAT CAN BE FIXED TO RELIEVE THIS CONDITION. THE DEALER SAID THAT THE CODES ARE ERASED ONCE THE CAR IS TURNED OFF THEN BACK ON, AND THE DEALERS THAT SAY THEY SEE THE CODES SAY THE CODES DOES ILLUSTRATE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555701December 11, 2013
AIR BAGS, STRUCTURE
CRACK ON DASHBOARD ON PASSENGER SIDE AIRBAG. THERE HAS BEEN NO ACCIDENT. DEALER WILL NOT FIX IT AS THERE IS NO WARRANTY LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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