Acura RDX Complaints (2019)

441 consumer complaints on file.

#11702510December 2, 2025
VISIBILITY/WIPER
I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701869November 28, 2025
STRUCTURE:BODY
Rear window randomly exploded while sitting in the driveway. Last driven 12+ hours prior. Completely shattered with no impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701232November 24, 2025
VISIBILITY/WIPER
On November 24, 2025, I remote started my car for 10 minutes. After 10 minutes, I opened the driver's side door, pressed the tailgate button to open the tailgate, opened a rear door, and my rear windshield shattered. There was no impact and no accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700545November 20, 2025
VISIBILITY/WIPER
On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700432November 19, 2025
UNKNOWN OR OTHER
Back window of 2019 Acura rdx just blew up. Sat in garage from mid day Wednesday and Sunday November 16th of November 2025, it just blew up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700065November 18, 2025
UNKNOWN OR OTHER
Today 11/18/25 I entered my car, closed driver door when back window shattered. This is the second time this has happened. I did not report the first time but after reading up on this I realized this is a recurring problem with Acura RDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699372November 14, 2025
UNKNOWN OR OTHER
On February 7, 2024 I called insurance and filed a claim for my vehicle that was sitting in my driveway at the time of the incident. Upon getting in my car, the rear windshield, which had no chips, breaks, lights, etc. imploded into my vehicle. They stated they believed this happened due to the defroster. It was repaired using insurance at a certified local glass repair shop. Today, 11/14/25 I was making a turn from a stopped position and yet again the rear window imploded into my vehicle. The rear window had no issues at the time of implosion and is parked safely inside a garage to prevent weather effects. This is a VERY clear safety issue as I have a car seat in my back seat that are all rear facing and the window has now imploded TWICE. Acura acknowledged this, and as provided so hasn't the NHSTA. But the safety concern is refusing to be fixed and I cannot continue to have a vehicle that the rear glass implodes within two years causing potential harm to children, and back seat passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698481November 10, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER
On Wednesday, November 5th, the rear glass on my 2019 Acura RDX spontaneously shattered without warning. I brought the vehicle to Safelite for repair; however, they were unable to assist due to the technical complexity of removing and replacing the glass. I then contacted an Acura dealership by phone and was advised that I may be required to replace the entire rear hatch, rather than just the glass. I have since learned that Technical Service Bulletin (TSB) 22-014 acknowledges an issue affecting rear-glass failure, but it is limited to certain 2019–2020 models and VIN ranges. No recall has been issued, despite numerous reports of this same defect. Additionally, there is an ongoing class-action lawsuit related to this issue (Tyzcko & Zavareei LLP). I am submitting this complaint because Acura is refusing to repair or replace the shattered rear glass despite its being a known design defect. This failure represents a serious safety hazard, as occupants seated in the rear of the vehicle could be severely injured if the glass were to shatter while in motion. I believe Acura must be held responsible and required to issue a recall, as well as provide repair coverage, especially for vehicles now out of warranty. I respectfully request that NHTSA investigate this issue due to the clear safety concerns and growing number of similar incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696704October 31, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
We have owned our 2019 Acura RDX for about 4 years. Roughly 2 years ago my wife called me panicked that the car had lost power and the check engine light was on as she was exiting the freeway. It was a rainy day, she had our kids in the car on the way to a soccer game. I called off work with an emergency, drove an hour to where she was and scanned the car. No codes popped up on my scanner, I started the vehicle and it seemed to run like normal, no check engine light. I had it towed to Honda of Gresham, OR and after a week or so they called and said they couldn't find anything wrong with our vehicle. I paid for a oil change, a tow and a dealer diagnostics and was told they could not find anything. $500 later no answers. Fast forward 2 years Oct 26th 2025 I was driving the RDX this time, in the rain on the freeway. Wife and kids in the car. Went to accelerate past a slow driver and the car went into limp mode. Check engine light flashing and limited to 40 mph or so, I put the hazards on as I was on a single lane bridge with traffic behind me. I pulled over after the bridge and turned the vehicle off. After 5 minutes or so I started the car again and everything seems fine, no check engine lights nothing seems off. I continued on down the freeway without any more incident. I started researching what is going on and find many many reports of this same thing. Acura has a tsb for a front mount intercooler as the fix, but when I took ours in for the stated problem they couldn't find a problem. This car looks beautiful, but it's a safety hazard on the freeway when moisture is present, we live in the PNW and it rains 7 months out of the year. I have owned 10-12 hondas in my lifetime and this 2019 Acura RDX is the worst. Absolutely a safety hazard to my family. Disappointed this will be the last Honda we buy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694668October 21, 2025
UNKNOWN OR OTHER
Upon exiting my car, I heard a loud crashing sound. The rear windshield had completely shattered upon closing the driver side door and glass was everywhere. Had my rear windshield decided to spontaneously implode 5 minutes earlier while driving on the interstate, I most likely would have had a bad car accident. Acura has a service bulletin out regarding this, as it’s a known issue. They refuse to cover cost or do a recall on this known safety issue. Someone is going to get killed when their back windshield blows out driving and they think they’ve been shot. Absolutely terrible and irresponsible on Acura/Honda’s part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694837October 21, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered immediately after opening the rear passenger’s door. The dealer was contacted and informed the contact that the failure was a known issue related to Technical Service Bulletin: 22-014. The dealer referred the contact to a windshield specialist for further assistance. The vehicle was taken to the windshield specialist, where the rear windshield was repaired but not diagnosed. The manufacturer was notified of the failure, and a case was opened. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694284October 18, 2025
ENGINE
Completed 100,000-mile service work at the dealership, 1 month following the work, while driving, all engine codes went off and the car went into "limp mode". I was unable to drive at normal speeds while on a major highway and going through a busy intersection. After multiple assessments at the same dealership, a "software update", a replaced spark plug (that was previously replaced during service work a month prior), it was found to have a warped head gasket with coolant leaking into the engine. It has not been inspected by police or insurance agents. It has been inspected by Shottenkirk Acura of Huntsville (Alabama) and a secondary mechanic with the same findings of engine failure. This should not occur at 116,000 miles in a Honda motor!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693705October 15, 2025
STEERING
While driving on a congested highway, my steering wheel lost power making it impossible to control the truck's steering. The truck spun around multiple times before crossing lanes of traffic and hitting a guardrail head on. Thankfully, others avoided hitting my vehicle which would have caused more serious injuries. As of yet, the issue hasn't been reproduced or confirmed. The insurance company will conduct the Inspection. There were no warning lamps, alerts or symptoms prior to the steering wheel losing power. The insurance company has possession of the truck.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11692412October 9, 2025
UNKNOWN OR OTHER
Back window exploding while sitting for no reason at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690907October 2, 2025
VISIBILITY/WIPER
The back windshield of my Acura RDX has broken on its own 3 times. Twice while it was parked and once while driving , no debris was found to show anything broke the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690336September 29, 2025
FUEL/PROPULSION SYSTEM
I was driving on a highway going at 65 - 70 MPH when the car completely stalled causing me to try to move across 3 lanes with the engine shut down. I could not start. Almost got rear ended by a semi. this happed a few times. I checked the trouble code and it pointed to fuel rail pressure too low. which means problem with the fuel pump. For some reason my VIN does not show a fuel pump recall. please help. VIN: [XXX] the trouble code fuel rail pressure too low p0087. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690148September 28, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
While driving in the rain, after an hour long drive home from Philadelphia back to Reading, taking [XXX] and [XXX], I accelerated my vehicle while going around 50 mph and immediately was faced with a blinking check engine light and lost the ability to accelerate. My Acura essentially went into, what others call, limp mode while in sport mode. I filled my car with 93 gas around 20 minutes before this. After losing acceleration, I pulled over on the highway and the check engine light disappeared. After which, I still was unable to accelerate after leaving the car in park. After I turned the car off and turned the car back on maybe 30 seconds later, I was then able to accelerate and found no issues afterwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688628September 20, 2025
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
The vehicle should be included in the recall for similar makes and models with the same issue. I almost crashed on the freeway because my high fuel pressure pump stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688298September 19, 2025
UNKNOWN OR OTHER
The back window burst randomly with no pressure. There are thousands of complaints in the facebook groups. The car was parked when this happened in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685642September 8, 2025
UNKNOWN OR OTHER
An Acura dealership won't diagnose a rear windshield issue, and i contact twice the Acura corporate to express my concern and they told me to contact a different Acura dealership. My car rear windshield shattered twice since i bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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