Acura RDX Complaints (2019)

441 consumer complaints on file.

#11408532April 17, 2021
POWER TRAIN
ON 4/17/2021 MY WIFE AND I WERE TRAVELING FORM FLORIDA TO CALIFORNIA, WHILE TRAVELING ON I -49N IN LOUISIANA I WENT TO ACCELERATE AROUND A SLOWER CAR AND WHEN I PUSHED THE GAS OUR CAR LOST POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING CAUSING US TO SUDDENLY SLOW DOWN AND ALMOST BEING STUCK BY OTHER AUTOMOBILES IN TRAFFIC. I WAS ABLE TO MAKE IT OVER TO THE SHOULDER OF THE INTERSTATE AND SHUT OFF OUR SUV FOR ABOUT TEN MINUTES AND THE ISSUE WAS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406915April 7, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405498March 30, 2021
ENGINE
I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404180March 22, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389864January 25, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384857December 24, 2020
UNKNOWN OR OTHER
GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383052December 11, 2020
ENGINE
TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED UNDER THE HOOD WAITED A FEW MINUTES AND RESTARTED. SEEMS FINE NOW BUT READING ONLINE THIS IS A COMMON AND DANGEROUS OCCURRENCE. IT SEEMS THAT A HIGH NUMBER OF COMPLAINTS MENTION RAIN IN THEIR EXPERIENCES. ACURA NEEDS TO BE FORCED TO DO SOMETHING BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED (MAY HAVE ALREADY HAPPENED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376408November 26, 2020
ENGINE
I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO DEALERSHIP. IT IS A DANGEROUS SITUATION AND I COULD HAVE BEEN HIT FROM BEHIND BY OTHER CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376013November 23, 2020
SERVICE BRAKES, ENGINE
ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FORWARD. THIS HAS HAPPENED MANY TIMES. VEHICLE IS STATIONARY, BRAKE HOLD IS ON, ENGINE AUTO OFF IS ON AND SITTING AT A TRAFFIC LIGHT. ENGINE IS OFF BUT CAR IS TURNED ON. AC STARTS WHICH MAKES ENGINE START, ENGINE STARTING CAUSES BRAKE TO RELEASE. THE VEHICLE MOVES FORWARD. IT COULD CRASH INTO ANOTHER CAR OR RUN SOMEONE OVER. IT HAPPENS A LOT. DO I NEED TO REPORT EACH TIME IT HAPPENS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375392November 19, 2020
SUSPENSION
THE FRONT LOWER CONTROL ARMS HAVE WORN AND REQUIRED REPLACEMENT TWICE SINCE I PURCHASED THE CAR NEW IN MARCH OF 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373083November 4, 2020
VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MPH. IT WAS RAINING. I NEEDED TO ACCELERATE QUICKLY IN ORDER TO AVOID A CAR THAT WAS TRYING TO MERGE INTO MY LANE. WHEN I HIT THE ACCELERATOR, THE CAR CUT OFF. THIS CAUSED ME TO LOOSE SPEED AND ALMOST HAVE AN ACCIDENT. I HAD TO RESTART THE CAR TO GET IT BACK INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372852November 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
LKAS SYSTEM IS DANGEROUS - WILL PULL TO THE RIGHT THEN SHIFT TO LEFT DRAMATICALLY AND THEN OVERSHOOT MARKERS. WILL TAKE YOU OFF THE ROAD, CAR WILL NOT STAY IN THE CORRECT LANE. DOES NOT RECOGNIZE DOUBLE YELLOW LINES AND CUTS RIGHT ACROSS THEM, SOMETIMES UNEXPECTEDLY. PAYS NO ATTENTION TO THEM DRIVING ON A 8 LANE HIGHWAY, IN THE FAST LANE WITH CRUISE CONTROL ON. I AM PASSING A CAR/TRUCK GOING SLOWER IN THE NEXT LANE TO MY RIGHT. ALL OF A SUDDEN, THE CAR JUST HITS THE BRAKES AND SOUNDS AN ALARM. VERY DANGEROUS, CAN BE HIT FROM BEHIND DUE TO SUDDEN UNEXPECTED BRAKING. MY CAR WAS NOT CLOSE TO THE OTHER VEHICLE ONLY APPROACHING IT. I'VE HAD THE SAME THING HAPPEN WHEN I'M MOVING TO AN EXIT LANE WITH THE BLINKER ON. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. E CAR, I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. STUPID! THE TURN SIGNAL IS IN USE. THESE ARE VEHICLE HAZARDS CAUSED BY THE SO CALLED, ENHANCED SAFETY FEATURES, BUT WHICH, IN FACT, CREATE A SITUATION THAT IS DANGEROUS. IF ANYONE ELSE DRIVES THE CAR, I HAVE TO SPEND TIME EDUCATING THEM OF THE 'PROBLEMS' THEY MAY ENCOUNTER DRIVING THE CAR. I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY AND NEVER WHEN THE CAR IS IN FOR SERVICE. I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355307September 16, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
1. TWICE WHILE DRIVING, WARNING LIGHTS FLASH "APPROACHING OBJECT" WHEN THERE IS NOTHING AROUND THE VEHICLE, SPEED ABOUT 20MPH, EMPTY, RURAL ROAD, NO BAD WEATHER, 8AM IN THE MORNING. 2. WHEN TRYING TO START THE VEHICLE, THE ENTIRE CAR SHUDDERED AND WOULD NOT TURN OVER. RE-TRIED AND THE CAR STARTED. CAR WAS STATIONARY IN A GARAGE. 3. WHILE DRIVING ABOUT 60 MPH, HWY 29 NORTH IN DANVILLE, VA, THE ENTIRE CAR SHUDDERED FOR 2-3 SECONDS LOSING POWER. THE VEHICLE DIDN'T SHUTOFF AND I WAS ABLE TO RESUME SAFE DRIVING. NO INCLEMENT WEATHER AT THE TIME. 4. WHILE AT A STOP LIGHT IN VIRGINIA, THE VEHICLE LURCHED FORWARD (ACCELERATED ON IT'S OWN) WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND I HAD TO SLAM ON BRAKES. I WAS ABLE TO RESUME SAFE OPERATION AFTERWARDS. NO INCLEMENT WEATHER. NORMAL BUSY TRAFFIC IN NORTHERN VA. REFER TO REPAIR ORDER # 6138673, 7/31/2020, CHEVY CHASE ACURA, BETHESDA, MD FOR ADDITIONAL INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354867September 14, 2020
UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SPONTANEOUSLY EXPLODED. NOTHING HIT IT - THE SOUND WAS LIKE A BALLOON POPPING BUT MUCH LOUDER. THANKFULLY I HAD THE SUN VISOR CLOSED OR ELSE THERE WOULD HAVE BEEN GLASS EVERYWHERE INSIDE THE CAR. I HAVE A GAPING HOLE IN THE SUNROOF. I CONTACTED ACURA AS I SAW THIS SAME PROBLEM REPORTED BY OTHER DRIVERS OF THE SAME MAKE AND MODEL HOWEVER THEY ARE TELLING ME I HAVE TO GO THROUGH INSURANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354454September 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS IS THE SECOND COMPLAINT FOR THIS VEHICLE, THE PREVIOUS COMPLAINT WAS ASSIGNED NHTSA ID NUMBER: 11277657. SIMILAR TO THE INCIDENT THAT WAS PREVIOUSLY REPORTED, WHILE DRIVING ON A HIGHWAY AT A HIGH RATE OF SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, THE CAR WENT INTO LIMP MODE, LOST ACCELERATION, STEERING BECAME DIFFICULT, AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY, WE WERE ABLE TO SAFELY GET THE CAR INTO THE RIGHT HAND LANE AND PULL OFF INTO THE SHOULDER. WE TURNED THE VEHICLE OFF AND WHEN WE TURNED IT BACK ON THE VEHICLE OPERATED NORMALLY. AS WITH THE PREVIOUS INCIDENT, THIS OCCURRED IN THE RAIN. THE CAR WAS BROUGHT TO THE DEALERSHIP AND, AS WITH THE PREVIOUS INCIDENT, WE WERE TOLD THEY COULD NOT DUPLICATE THIS ISSUE AND THE VEHICLE WAS RETURNED TO US. WE WERE TOLD THAT IF THE ISSUE OCCURS AGAIN TO BRING THE VEHICLE BACK TO THE DEALERSHIP. AS STATED IN MY PREVIOUS COMPLAINT, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION THAT COULD RESULT IN A SERIOUS ACCIDENT. THIS TIME MY TWO CHILDREN WERE IN THE CAR. WHAT IS IT GOING TO TAKE FOR ACURA TO FIND AN ACCEPTABLE RESOLUTION TO THIS PROBLEM? HOW MANY OF THESE MALFUNCTIONING VEHICLES ARE ON THE ROAD???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354149September 10, 2020
VEHICLE SPEED CONTROL
I HAD THE CRUISE AND LKAS ON AND SET TO 75. I MANUALLY CANCELLED CRUISE AND BEGAN TO INCREASE SPEED TO GET INTO ANOTHER LANE. WHILE PRESSING THE ACCELERATOR, MY RDX COASTED AND DECELERATED INSTEAD OF GAINING SPEED. I MADE AN EMERGENCY STOP (AS SAFE AS POSSIBLE) AND PUT THE RDX IN PARK. SHIFTED INTO DRIVE AGAIN AND THE VEHICLE STARTED MOVING. WHEN PRESSING THE ACCELERATOR, SPEED WOULD NOT INCREASE AND I COULD HEAR MY RPMS GOING UP BUT YOU WOULDN'T KNOW IT BY LOOKING AT THE GAUGE. KEEP IN MIND THE MALFUNCTION LIGHT IS BLINKING, SOLID, BLINKING, AND THEN STOPS ALTOGETHER (NEVER HAVE SAW THIS ORANGE LIGHT UNTIL THIS HAPPENED). I TURNED THE VEHICLE OFF AND BACK ON, AND DROVE AWAY LIKE IT NEVER HAPPENED AND THE LIGHT WAS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354320September 10, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE ACCELERATING THROUGH 50MPH THE CAR SUDDENLY STOPS DEVELOPING POWER AND BEGINS TO COAST DOWN TO A STOP, REGARDLESS OF GAS PEDAL INPUT. THE VEHICLES 'MALFUNCTION INDICATOR LAMP', 'ELECTRIC POWER STEERING (EPS) SYSTEM INDICATOR', 'VEHICLE STABILITY ASSIST (VSA) SYSTEM INDICATOR', 'ROAD DEPARTURE MITIGATION (RDM) INDICATOR', 'COLLISION MITIGATION BRAKING SYSTEM (CMBS) INDICATOR', AND 'BRAKE SYSTEM' LIGHT ILLIMINATE SIMULTANEEOUSLY. THE CENTER DISPLAY ROTATES THROUGH THESE PROBLEMS , ADVISES TO AVOID HEAVY ACCELERATION AND HIGH SPEED, AND ADVISES TO SEE THE DEALERSHIP. THIS HAPPENED WHILE MERGING INTO A LANE ON THE HIGHWAY AND COULD HAVE EASILY KILLED ME. THIS CAR MUST BE RECALLED. THIS CAR HAS BEEN MAINTAINED ON ALL REQUIRED INSPECTIONS, IS RUN ON 91OCT GAS, AND WAS JUST IN A CERTIFIED ACURA DEALERSHIP LESS THAN A MONTH AGO FOR AN UNRELATED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353550September 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON A WET DAY, LOOKING TO ACCELERATE OUT OF HIGHWAY CONSTRUCTION MERGE AS TRAFFIC OPENED UP, THE VEHICLE WENT INTO WHAT I NOW UNDERSTAND IS A KNOWN PROBLEM (BUT NO RECALL) CALLED "LIMP MODE." I FELT A BUMP, ALMOST LIKE A GEAR SHIFT. THE CAR COULD NOT GET OVER 40 MPH. I WAS ABLE TO SAFELY EXIT THE HIGHWAY. PARK AND RESTART. THE ISSUE SEEMS TO HAVE VANISHED, AS I HAVE TESTED IT WITH INCREASINGLY "AGGRESSIVE" ACCELERATIONS UNTIL I FELT COMFORTABLE DRIVING AGAIN ON THE HIGHWAY. IT WAS NONETHELESS VERY CONCERNING. THIS CAN CAUSE A MAJOR ACCIDENT IF IT HAPPENS AT AN INOPPORTUNE TIME. I HAVE ONLY EVER USED 93 GAS. I'VE HAD THE CAR LESS THAN 3K MILES. IT IS A CERTIFIED PRE-OWNED WITH 23K TOTAL. THE ACCELERATION I TRIED WAS INDEED A HARD ONE, BUT THAT IS WHAT THIS CAR IS FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352961September 3, 2020
ENGINE
ON TWO OCCASIONS, WHEN DRIVING IN WET WEATHER AT 50-60 MILES AN HOUR ON A 2 LANE ROAD, I ACCELERATED TO PASS A VEHICLE AND THE ENGINE SUDDENLY LOST POWER, WENT INTO "LIMP MODE" AND THE VEHICLE WAS UNABLE TO COMPLETE THE PASSING MANEUVER SAFELY DUE TO LOSS OF ACCELERATION. CHECK ENGINE LIGHT FLASHED CONTINUALLY AS THE VEHICLE COASTED TO AN EVENTUAL STOP. PULLED OFF ROAD, TURNED VEHICLE OFF, AND THEN RESTARTED IT AFTER A COUPLE MINUTES AND THE ENGINE LIGHT WAS NO LONGER BLINKING, VEHICLE WAS OPERATING NORMALLY. SUDDEN LOSS OF ACCELERATION IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS AND COULD EASILY RESULT IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353017September 3, 2020
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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