Acura RDX Complaints (2020)

351 consumer complaints on file.

#11500659January 8, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While accelerating on the highway the vehicle lost power. Pressing the gas did nothing. Engine light blinked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498956December 27, 2022
STRUCTURE:BODY
When backing out of my driveway and turning wheel to the left I get two loud popping noises from behind me. Other online reports identify this as a problem with the sunroof. I also have instances where the sunroof does not fully close unless I repush the close button. Dealer rep suggested this is most likely due to an issue with the sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498695December 23, 2022
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, the rear window shattered without warning or impact. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to notify the insurance company of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to go through the insurance company and to take the vehicle to a different dealer for diagnosis. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483039September 6, 2022
ENGINE, VEHICLE SPEED CONTROL
On September 6, 2022, at 7:45 AM I was traveling from my home to work in my 2020 Acura RDX. As I was merging on to an interstate in heavy, high-speed traffic, my RDX suddenly lost power and started to decelerate with absolutely no warning at all as high-speed traffic was approaching from behind. My vehicle decelerated to a speed of about 20mph on an interstate in the midst of heavy, high-speed traffic. The malfunction indication light began flashing in the instrument panel. I was able to drive at slow speed of about 15-20 mph, with 4-way lights flashing, until I could exit the interstate. I turned the car off for a few minutes and then was able to proceed. This created an extremely dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480177August 19, 2022
ENGINE
The contact owns a 2020 Acura RDX. The contact stated that while driving at approximately 70 MPH, the vehicle went into limp mode and experienced unintended deceleration to 5 MPH with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 18,986.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479781August 17, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER
On two occasions now my vehicle was parked at the train station and I have returned to the back window being cracked. The first time (11/21) when I shut the rear passenger door I heard the glass crack. There was a small hole near the bottom center which quickly expanded as doors were closed. The second time (8/22) I walked up to my vehicle and there was a large hole in the rear window which looked exactly the same. Both times glass was also broken around the edges. We are confident it is not vandalism due to the fact that the vehicle was parked in an open well-monitored area, nothing was taken and no other cars were damaged. Something must be defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479170August 13, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The sunroof/moonroof was closed and it exploded/shattered going down a major interstate highway doing 65mph. It sounded like a bomb or someone shot a gun at me. Glass is everywhere and its not cleaned up. Nothing was thrown at vehicle. There are no recalls on this vehicle. No warning lights or messages when it happened. I was very lucky I didn't receive injuries from the falling glass/getting cut. After it happened I closed the visor of the moonroof due to the hole. Now its seems visor is damaged too. I have a call into my dealership--waiting to hear back. Vehicle is sitting in my garage. Its available for inspection. I don't want to drive it. There are more photos than what is uploaded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475426July 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While driving on I-95 north, the check engine light began flashing on and off. We had been driving in a thunderstorm for approximately 100 miles, when it began flashing. Then suddenly the car began slowing down. There was no response to repeatedly stepping on the gas pedal. As the car slowed down I was able to get over to the shoulder, and put the car in park. Again trying to get a response by stepping on the gas pedal, but there was no response. I shut the engine off, then restarted the car. The car ran fine, after I restarted it. I continued my drive from Florence SC to NY, and then returned from NY to Florida without any further incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474824July 19, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
Upon rapid acceleration, pushing the gas pedal down, the engine light started blinking and the car went into limp mode losing all power. This was a serious concern because we had just got off the interstate and if we had been full speed attempting to pass a vehicle, we could have been in a serious accident due to failure of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469015June 13, 2022
ENGINE
Under heavy acceleration, the vehicle began "bucking" and then lost all power. The check-engine light began flashing. The engine was still running but did not provide power. I Had to pull off the road, shut the engine off and then restart to clear the problem. This has happened twice in two days. The Acura dealer says it is an issue with moisture entering the turbo-charger but did not have any suggestions to correct or prevent this from happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465823May 23, 2022
VISIBILITY/WIPER
There is an issue with the windshield. When driving into direct sun the total windshield appears to be pitted and visibility is hampered. I reported this to Southern Motors in Savannah and the service manager photographed the windshield and said he would follow up. I went back about a week later and was told that Acura had him photograph all RDX's on the lot. All of them had a similar issue, including his personal vehicle. I called Acura and they did not appear to be concerned. It appears as the issue is with the material sandwiched between glass layers that is defective (my opinion). On a recent road trip I found it extremely difficult focusing on the road due to the reflections off of the little "pits" all throughout the windshield. I believe combined with normal road hazards (bugs) could cause temporary loss of visibility and potential accidents at highway speeds. I feel that Acura needs to recall and repair these windshields.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464783May 16, 2022
FUEL/PROPULSION SYSTEM
It was raining and I was accelerating hard to pass a slow vehicle when the engine malfunction light started blinking and I lost power and could no longer accelerate. I had to pull over into an empty driveway. Had I not been able to pull over into a driveway, I would have been stuck on a 2 lane road with a 55 mph speed limit and no way to get the car completely off the road, endangering myself, any passengers, and others traveling the road. The car has only 28,000 miles on it and is at the dealership right now being inspected. The only warning light turned on when the problem started, blinked a few times, and then turned itself off, but I still had no acceleration and could not get the car above 10 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462859April 30, 2022
VISIBILITY/WIPER
Got into the RDX, closed the driver door and rear glass shattered. Called Dealership and spoke with salesman and service manager and both said they never heard of this before. Reading online this has happened several times. Acura in Canada has acknowledged that this is a defect and repairs are done under warranty. What can be done in USA?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459259April 1, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hi, I have a 2020 Acura RDX, and it haves a popping and cracking sound on the speaker even wend the radio is of. And it have being check buy the dealer Bella International in Puerto Rico, and they say they cant fix it, to keep using it like that and that’s not an answer to my problem, know they are not answering the phone, the unit is still on warranty, please what can I do? Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458718March 28, 2022
POWER TRAIN
The contact owns a 2020 Acura RDX. The contact stated while driving at 70 MPH in the rain, the vehicle upshifted and downshifted independently. The check engine warning illuminated. The vehicle continued to downshift. The accelerator pedal was depressed however, the vehicle failed to respond, and the vehicle continued to decelerate. The contact veered to the side of the roadway and parked the vehicle. The contact then turned off the vehicle for 30 seconds. The contact stated that as he restarted the vehicle, the check engine warning light was no longer illuminated. The vehicle then operated as needed while driving. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458506March 27, 2022
UNKNOWN OR OTHER
The vehicle is a 2020 Acura RDX Advance, with 12,600 miles and was purchased new 17 months previously. On March 4, 2022 the MOONROOF EXPLODED. While driving I heard a "pop" from above my head. Fortunately the inner roof cover was closed such that the shattered glass did not enter the cabin - had the inner roof been open driver and passengers would have been endangered due to the broken glass. Vehicle was taken immediately to the Acura dealer for inspection. They took pictures (not available to me) and submitted to Acura corporate. After waiting for over a week the dealer finally contacted me stating the moonroof would not be covered under warranty. I submitted claim to my insurance and the roof has been repaired. The moonroof explosion happened suddenly and unexpectedly, no object hit the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456476March 13, 2022
ENGINE, STEERING
I was driving at 65 MPH on the highway in the left lane during a rainstorm. Suddenly the engine shuttered and began to shut down. I could not accelerate the engine. The engine light came on and was flashing. I was fortunate enough to maneuver through traffic to the shoulder of the road - sitting there where other drivers would not be expecting to see a car. I turned the car off and sat there in a rainstorm for 15 minutes hoping not to get hit. I started the car and it seemed to work fine for the remained of the trip with no issues or engine light flashing. Very dangerous situation for me - I shutter to think what might have happened if my wife was driving with the kids and this happened. She would make me sell the car today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455536March 7, 2022
VISIBILITY
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked, she approached the rear of the vehicle to open the hatch and noticed that the edges of the rear window was crumbling. The contact stated that upon opening the hatch, the middle of the hatch window cracked and the pieces fell inside the trunk. The vehicle was towed to the dealer, who informed the contact that they could not determine that the failure was a Manufacturer’s defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless the dealer determined that it was a Manufacturer’s defect. A case was opened. The failure mileage was approximately 22,908.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455407March 6, 2022
AIR BAGS, ELECTRICAL SYSTEM
(1) Passenger airbag periodically turns off when seat is occupied. This surfaces major safety concerns. (2) Technology package - Apple car play turns black and disconnects often. As someone working from their car, this needs to stay connected in order to avoid safety concerns of needing to look down at my phone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454896March 2, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was parked at her residence, a loud sound was heard coming from outside. Upon inspection, the contact noticed that the rear windshield had shattered and there were glass shards on the driveway and inside of the vehicle. There was no impact to the rear windshield that could have caused it to shatter. An auto glass company was made aware of the failure but informed the contact that parts were on backorder. The vehicle was taken to the dealer and the contact was referred to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the cold temperature caused the failure. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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