Acura RDX Complaints (2020)

351 consumer complaints on file.

#11523569May 23, 2023
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522688May 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521064May 8, 2023
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
upon entering the cross driveway at a mall parking lot, car suddenly veered right, accelerating & unresponsive to stepping on brakes pedal, steering wheel locked, gear buttons did not respond, seat belts tightened, but air bags DID NOT deploy. Speed was slowed when car ran over a large rock and crashed into the wall of small store front. I, the driver, have not been in any accidents, had not taken any medication of any sort.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516259April 10, 2023
ENGINE
Driving about 75 (local speed limit) from College Station Texas to Plano, Texas over the Easter weekend and vehicle suddenly lost all power, check engine light illuminates, and I have to pull over. After several minutes, light is extinguished. Restarted vehicle and service engine light illuminates (B17). Had not been on before. I drove about 65 the remainder of the trip and took it to the Dealership in town. The incident can not be replicated per the shop. 22K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516314April 10, 2023
UNKNOWN OR OTHER
Rear windshield mirror shattering due to defroster grid
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513331March 22, 2023
STRUCTURE:BODY
Tailgate window randomly shattered with no force or impact to the vehicle and had to replace it with my insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512576March 18, 2023
VISIBILITY/WIPER
Rear windshield shattered on its own while parked in driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512147March 16, 2023
UNKNOWN OR OTHER
This is the 2nd time that the liftgate glass has shattered. The first time this happend I thought maybe someone threw a rock and shattered it. But it has just happended again where the liftgate glass has shattered for no apparent reason. I googled the problem and apparently a lot of other people have had the same issue happen to them. I cannot drive without a rear windshhield so I have an appointment to get it replaced on Tuesday the 21st of march. The vehicle has not been inspected by the manufacturer but I will take it to Acura this afternoon. From what I have read, they will not do anything about it, other than replacing the window and charging for it. There were no symptoms that appeared before the glass shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512081March 15, 2023
VISIBILITY/WIPER
Normal grocery store run opened my lift gate to get my bags to go into the store, hit the close button and once it closed the rear windshield spontaneously shattered then and there - nothing touched it at all I was standing 2 feet away - after I started to drive home the window started falling apart creating the hole in the picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510729March 8, 2023
VISIBILITY/WIPER
On Tuesday, March 7, the owner of this vehicle loaded some items into the back seat of the vehicle. When the owner closed the back door, the rear windshield of the vehicle shattered without warning or cause. The vehicle is drivable, albeit with a huge opening in the rear windshield. The manufacturer has issued a service bulletin, bulletin number 22-014, that addresses this defect but has not recalled any of the affected vehicles. The owner has alerted the dealership but still has the vehicle at home as of Wednesday, March 8.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510802March 8, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
“I went to my garage to get my car and off to work supposedly, I put my bag inside the car back set and close it after that I heard a crinkling and shattering noise. When I checked around I saw the rear windshield of my car is totally shattered before I get in the vehicle and before starting. It sounded as if something was in the rear of the vehicle. The entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. “ I cleaned my car last night and no indentation or any crack or line on the window but the shattered line is ALL OVER THE REAR WINDOW literally. And per my research, says that tons of ACURA RDX 2019 and UP models have this kind of sudden shuttering of the rear window without any hit. This is very dangerous .. Good thing my situation is not like the others that their rear window suddenly broke while on the highway. Hopefully, a JUST will be served. And it's not right for us owners to pay for this situation (rear glass + service fee), and I lost my job today because of this situation. THIS IS VERY UNSAFE for anyone who owns this kind of car. VERY UNACCEPTABLE since ACURA already know about this issue before and still they are selling this kind of defective car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510633March 7, 2023
STRUCTURE:BODY, VISIBILITY/WIPER
Rear window shattered without any impact. This is a known Acura issue due to faulty rear defroster grid. There was a bulletin issued but not a recall. Called local dealership and they are aware of the issues. Inspected and replaced glass on 3/7/2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509836March 2, 2023
POWER TRAIN
The contact owns a 2020 Acura RDX. The contact stated while driving 70 MPH and changing lanes, the vehicle decelerated with an unknown warning light illuminated. The contact attempted to accelerate; however, the vehicle failed to respond. The contact stated that after several minutes the vehicle started to operate as designed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 280,093.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509221February 26, 2023
STRUCTURE:BODY
Rear windshield combusted without external impact while parked. There was sharp pieces of glass inside my vehicle. Acura is aware via a service bulletin. It was inspected at Acura service. There were no symptoms for prior warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508984February 24, 2023
VISIBILITY/WIPER
Rear windshield shattered spontaneously while in park. Multiple reports of this in other 2020 RDXs. No reported recall to date. Vehicle is up-to-date with all services, no major accidents, and no prior indication of foul play or that the windshield was tampered with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508212February 20, 2023
UNKNOWN OR OTHER
Rear window shattered on its own just sitting in the driveway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506914February 13, 2023
VISIBILITY/WIPER
The wiper getting stuck and on position and can’t turn off …
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504156January 28, 2023
UNKNOWN OR OTHER
I went out, got in the vehicle and before starting, I heard a crinkling/rustling noise. It sounded as if something was in the rear of the vehicle. I got out of the vehicle and walked to the back and the entire rear window glass was shattered. There was no impact, no foreign object hit it, etc. It simply shattered while sitting in the driveway, with the vehicle off, when I closed the door. This is a huge safety risk. I have contacted Acura. There is no current recall, but there is a current safety bulleting regarding this issue. Apparently it has happened to thousands of people who own an RDX model years 2019-2022. I cannot believe that this is not an active recall, given the number of reports and the safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501441January 12, 2023
UNKNOWN OR OTHER
The back windshield just shattered when I closed the drivers door. I looked online and it seems like a known issue and Acura is not taking any responsibility for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500925January 9, 2023
UNKNOWN OR OTHER
At the end of the work day, I approached my car that had been remotely started through the app approximately 5 minutes prior. I put my work bag in the back driver side, closed the door, then heard small items hitting the ground. I went to the back of the car and found the back window on the lift gate shattered. The door wasn’t slammed. The lift gate has only ever been operated with the power feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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