Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#10695100March 18, 2015
FUEL/PROPULSION SYSTEM
TO WHOM IT MAY CONCERN: I CURRENTLY OWN A 2004 XC90 T6, AND HAVE NOW ENCOUNTERED THE SAME ISSUE TWICE WITH MY VEHICLE. LAST YEAR AROUND THE SAME TIME FRAME, THERE WAS A TERRIBLE SCENT OF GASOLINE FUMES THROUGHOUT THE CABIN AND EXTERIOR OF THE VEHICLE. THE STRONGEST CONCENTRATION OF THE ODOR OCCURRED AROUND THE BACKSEAT, PASSENGER SIDE. I TOOK THE VEHICLE TO MY MECHANIC AND IT WAS CONCLUDE THAT THE WAS A FUME LEAK OCCURRING FROM THE SEAL AROUND THE FUEL PUMP. I PURCHASED A NEW PUMP AND SEAL FROM VOLVO AND HAD THE UNIT REPLACED. EXACTLY AROUND THE SAME TIME OF THE YEAR, A YEAR LATER, I AM ENCOUNTERING THE SAME EXACT ISSUE AGAIN. THERE IS AN OFFENSIVELY STRONG ODOR FROM GASOLINE FUMES IN AND AROUND THE VEHICLE ORIGINATING IN THE SAME PLACE. I DID SOME RESEARCH ON THE WEB, AND IT LOOKS LIKE THERE HAVE BEEN HUNDREDS OF SIMILAR ISSUES REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695123March 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677140March 10, 2015
FUEL SYSTEM, GASOLINE
2004 VOLVO XC90. CONSUMER WRITES IN REGARDS TO A BROKEN FUEL PUMP AND LEAKING GAS. *SMD THE CONSUMER NOTICED A STRONG GAS SMELL IN THE GARAGE. THE CONSUMER DISCOVERED RECALL # 09V483000. HOWEVER, HE WAS NEVER INFORMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690582February 25, 2015
FUEL/PROPULSION SYSTEM
STRONG GASOLINE ODOR OUTSIDE AND AT TIMES INSIDE THE CAR. RESEARCHED THE ISSUE AND FOUND THAT THERE WAS A NHTSA RECALL IN 2010 FOR THIS SAME ISSUE RELATED TO THE FUEL PUMP, BUT IT ONLY COVERED CERTAIN STATES. DUE TO THE FACT THAT THE VEHICLE WAS PURCHASED IN MINNESOTA IT WAS NOT COVERED IN THE RECALL AND I WAS NEVER NOTIFIED OF THE DEFECT. NHTSA INVESTIGATION FAULTED A DESIGN ISSUE WITH THE FUEL PUMP COMBINED WITH TEMPERATURE VARIATIONS. APPARENTLY 90F TO -20F TEMPERATURE SWINGS IN MINNESOTA WAS NOT DEEMED SUFFICIENT TO BE INCLUDED OR NOTIFIED ABOUT THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681108February 4, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT END OF THE VEHICLE INDEPENDENTLY TRAVELED OUT OF LANE. IN ADDITION, THE ANTI SKID WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. KMJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680983February 3, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
CAR LOST ALL POWER AND MESSAGE WINDOW READ "REDUCED ENGINE PERFORMANCE". WE WERE TRAVELING IN THE LEFT LANE AND HAD TO COAST THROUGH TRAFFIC TO THE SHOULDER. THERE WAS ABSOLUTELY NO THROTTLE RESPONSE, SO WE SHUT THE CAR OFF. UPON RESTARTING IT, THE MESSAGE DISAPPEARED AND WE WERE ABLE TO CONTINUE OUR TRIP. IT HAPPENED AGAIN, AND WE RESET IT ONCE AGAIN. WE STOPPED AT THE FIRST VOLVO REPAIR FACILITY WE FOUND AND HAD THEM SCAN ALL THE COMPUTERS USING THE VOLVO DIAGNOSTIC EQUIPMENT. THE CODE THEY RETRIEVED WAS ECM-981A. THEY CLEARED OUR COMPUTER USING THE VOLVO COMPUTER, BUT THE PROBLEM RETURNED ON OUR RETURN HOME. WE WERE BARELY ABLE TO GET OUT OF THE WAY OF A SEMI BARRELING UPON US! THE PROBLEM STILL PERSISTS, AND I FINALLY WENT TO MY COMPUTER TO FIND SOME INFORMATION ON MY OWN. APPARENTLY, THIS IS NOT SO UNCOMMON A PROBLEM WITH THESE CARS. THERE IS ALREADY A RECALL ON SOME OF THE 2003-2004 S60'S AND V70'S. WE HAVE ALREADY SPENT CLOSE TO $2,000.00 TRYING TO REMEDY THIS PROBLEM, BUT THAT BECOMES INCONSEQUENTIAL IF SOMEONE GETS KILLED BECAUSE THE ISSUE DOESN'T GET RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680001January 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED FUEL VAPORS EMITTING FROM INSIDE AND OUTSIDE THE VEHICLE. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672921January 16, 2015
FUEL/PROPULSION SYSTEM
NOTICED THE SMELL OF FUEL WHILE EXITING THE VEHICLE. LOOKED UNDER THE VEHICLE AND NOTICED A FUEL LEAK UNDER THE DRIVER'S SIDE PASSENGER DOOR. FUEL WAS LEAKING AT THE APPROXIMATE RATE OF 3 GALLONS PER 24 HOURS. DROVE THE CAR TO THE DEALER THE NEXT MORNING. DEALER DIAGNOSED THE PROBLEM AS A CRACK IN THE FUEL SENDER LOCATED ON TOP OF THE GAS TANK (NOT THE FUEL PUMP WHICH WAS REPLACED UNDER THE PRIOR RECALL). WHEN ASKED HOW THE LEAK DEVELOPED THE DEALER STATED THAT THE PLASTIC FITTING CRACKED DUE TO THE CYCLING OF TEMPERATURES (SAME REASON FOR FUEL PUMP FAILURE AND RECALL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671162January 8, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667573December 22, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHEN SERVICING THE VEHICLE, THE TECHNICIAN DISCOVERED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,675.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662642December 7, 2014
EXTERIOR LIGHTING
I AM PAYING FOR THE THIRD LIGHT BALLAST IN THIS VOLVO 700-1000 DOLLARS EACH TIME. I KNOW THIS HAS BEEN REVIEWED BY YOUR ORGANIZATION IN 2010 IT IS ONLINE. LET ME TELL YOU WHAT HAPPENS. WHEN THE BALLAST FAILS THE HEADLIGHT GO OFF. SOMETIME 1 LIGHT, SOMETIMES BOTH. I WAS ON THE HIGHWAY AT NIGHT, THE PAST TWO TIME THAT THE LIGHTS WENT OFF. GUESS WHAT, THERE IS NO BACK UP LIGHT . SO I HAD TO DRIVE TO THE NEXT EXIT IN TOTAL FEAR OF CRASHING DURING THE RAIN. OH, AND I DID PULL OVER IN THE SIDE PROBLEM THERE WAS NO SHOULDER, CONSTRUCTION. ALL YOU NEED TO LIGHT A BULB IS A FEW WATTS, THE BALLAST SYSTEM IS A JOKE AND COSTLY. IT WILL RESULT IN SOMEONE CRASHING AND DEATH. PLEASE DO NOT IGNORE THIS , CHECK ONLINE YOU WILL SEE THIS IS A VERY COMMON PROBLEM IN THIS MODEL AND YEAR. OH , ALSO HAD THE TRANSMISSION RECALLED . MINE FAILED AT 75000 MILES , STILL PAID 1500 FOR THE WORK NICE COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662428December 5, 2014
FUEL SYSTEM, GASOLINE
SMELLED GASOLINE, TOOK IT TO A SHOP, THEY FOUND FUEL PUMP CRACKED, REPLACED FUEL PUMP. THEN WE FOUND OUT THE WAS A RECALL IN SOUTHERN STATES FOR THIS PROBLEM SPECIFICALLY. WE LIVE IN THE NEW ENGLAND AREA AND WAS TOLD IT WOULD NOT BE CONSIDERED UNDER THE RECALL. I FEEL COMPLETELY WRONGED IN THIS SITUATION. THE RECALL WAS SPECIFIC TO HEAT CYCLING. NO WERE IN THE US IS THIS MORE APPARENT THAN NEW ENGLAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659446November 19, 2014
FUEL/PROPULSION SYSTEM
I JUST PURCHASED THIS VEHICLE USED A FEW DAYS AGO AND NOW NOTICE THERE IS A SMELL OF GASOLINE WHEN WE GET OUT OF THE CAR. I WENT ON LINE AND DISCOVERED THAT THERE WAS A RECALL FOR THE FUEL PUMP WHICH SITS ON TOP OF THE GAS TANK. I CONTACTED VOLVO AND THEY SAID TO TAKE IT TO THE LOCAL DEALER IN WATERBURY CT. THEY TOLD ME IT WOULD BE $800 TO REPAIR THE PART BECAUSE THE WARRANTY RAN OUT IN MAY OF THIS YEAR, AND THIS IS NOVEMBER. THIS IS A KNOWN SAFETY ISSUE AND FEEL THAT VOLVO SHOULD REPLACE THE DEFECTIVE PART FREE OF CHARGE. VOLVO SAID THAT THE RECALL ONLY APPLIES TO THAT MODEL LOCATED IN THE SOUTH OR SOUTHWESTERN US. I AM THE SECOND OWNER AND HAVE NO WAY OF KNOWING IF THIS CAR WAS DRIVEN FOR LONG PERIODS IN THOSE REGIONS. ALSO, HOW CAN THEY KNOW IF THEIR KNOWN PROBLEM WITH THIS FUEL PUMP HAS NOT SPREAD TO OTHER AREAS AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654772November 13, 2014
EXTERIOR LIGHTING
DRIVING ALONG A RURAL ROAD IN E. OREGON AT AROUND 7:30 PM AND ALL FRONT LIGHTS WENT OUT AT ONCE (ALL OF THEM). THIS CAUSED A DANGEROUS SITUATION AS WE WERE NOT IN A CELL PHONE AREA AND HAD TO SLEEP IN CAR OVERNIGHT AND DROVE OUT OF AREA AT DAYLIGHT THE NEXT DAY. THE CAR WORKED FINE EXCEPT FOR A COMPLETE LIGHTING FAILURE, WHICH IS IMPORTANT AS YOU ARE DRIVING DOWN COUNTRY ROADS IN THE DARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652765November 5, 2014
SEAT BELTS, ELECTRICAL SYSTEM, ENGINE
IN OCTOBER 2014 MYSELF MY BOYFRIEND AND MY 7 YEAR OLD WE'RE DRIVING HOME WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE WHEN I TRIED TO PUSH THROUGH THE TRAFFIC LIGHT THE VEHICLE THEN SLOWED DOWN IN THE MIDDLE OF THE ROAD THEIR WAS NO WAY OF ME TRYING TO PULL OVER BC THE CAR COMPLETELY STOPPED I THEN PROCEEDED TO GET MY 7 YEAR OLD OUT THE TRUCK AND HER SPELT BELT IN THE BACK WAS STUCK AND WOULD NOT COME OUT WE WERE ALMOST HIT FROM THE BACK DUE TO THE VEHICLE STALLING IN THE MIDDLE OF THE ROAD IN A CURVE WE WERE STRANDED FOR ABOUT THREE HOURS IN THE DARK WHEN WE WERE FINALLY TOWED HOME I WAS TOLD THAT THE TRANSMISSION WAS NO GOOD AND THIS IS THE REASON OUR VEHICLE STALLED AND WAS DISABLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652521November 4, 2014
AIR BAGS
TRAVELING ON HIGHWAY AT 65 MPH, HIT A LARGE DEER, NO AIR BAG DEPLOYMENT. THE DEER SMASHED IN THE FRONT END OF VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10639901September 29, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
WHILE DRIVING OUR VOLVO XC-90, THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN (DASHBOARD DISPLAY, LIGHTING, AC, POWER WINDOWS, POWER DOOR LOCKS, EVERYTHING ELECTRICAL ETC.). ADDITIONALLY, FOR A SPLIT SECOND THE ENGINE/TRANSMISSION JERKS AND/OR STALLS BEFORE RESUMING. THE FIRST TIME THIS HAPPENED WAS IN 2010 AND NEVER OCCURRED AGAIN FOR SEVERAL YEARS. THEN SUDDENLY ON A RECENT TRIP IN AUGUST 2014 THIS HAPPENED REPEATEDLY AND THE ELECTRICAL SYSTEM NEVER RETURNED TO OPERATION DURING THAT TRIP. IN THAT AUGUST 2014 OCCURRENCE WE WERE TRAVELING DOWN NARROW STATE HIGHWAY 1 IN BIG SUR, CALIFORNIA. HAD WE LOST CONTROL OF THE VEHICLE DURING THE JERKING EPISODES WE COULD HAVE GONE OFF THE NARROW ROAD AND DOWN THE STEEP CLIFF SIDE TO OUR DEATHS. THIS PUT OUR FAMILY IN A VERY PERILOUS SITUATION. ADDITIONALLY, SINCE THE ABOVE INCIDENT IN LATE AUGUST 2014 THE VEHICLE HAS EXPERIENCED NUMEROUS OTHER FLASHES/JERKING INCIDENTS WHILE AT HIGHWAY SPEEDS. THIS OCCURRENCE SEEMS TO BE INCREASING. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED WITH A NATIONAL RE-CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632199September 10, 2014
ELECTRICAL SYSTEM
I HAVE EXPERIENCED THE KNOWN ISSUE WITH THE CENTRAL ELECTRONIC MODULE MANY TIMES NOW. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS AND THEN EXPERIENCE THE MOMENTARY JERKING, LOSS OF POWER, LOSS OF INSTRUMENT PANEL, AND MORE. SOMETIMES I START MY VEHICLE AND IT STARTS IN LIMP HOME MODE. VERY FRUSTRATING AND DANGEROUS. THIS SHOULD BE RECALLED AND REPAIRED BY VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629297August 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHENEVER THE VEHICLE WAS DRIVEN OVER A BUMP IN THE ROAD OR IF THE CONTACT INADVERTENTLY HIT THE KEY, THE VEHICLE WOULD STALL. THE LATEST FAILURE OCCURRED WHILE DRIVING 70 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. UPDATED 10/30/14*LJ UPDATED 04/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629106August 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 55 MPH, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND RADIO WOULD SHUT OFF AND THE WINDSHIELD WIPERS ACTIVATED. ALSO, THE ABS AND ANTI SKID TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 104,000. UPDATED 10/8/14*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLES AGE. UPDATED 3/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo XC90