Volvo XC90 Complaints (2004)
462 consumer complaints on file.
- #10990488May 18, 2017ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VOLVO XC 90 CANNOT SHIFT TO PARK OR REVERSE, IT REMAINED IN DRIVE OR NEUTRAL POSITION. WAS UNABLE TO REMOVE KEYS FROM IGNITION DUE TO PROBLEM. IT IS A SAFETY HAZARD THAT WHEN I SEARCHED U-TUBE FOUND THERE WERE NUMEROUS PEOPLE THAT ENCOUNTERED THE SAME PROBLEM. IT JUST HAD A SERVICE 1 MONTH AGO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10969649March 30, 2017AIR BAGS
"TAKATA RECALL" THE AIR BAG LIGHT IS ALWAYS ON. IT IS ON ALL THE TIME. I HAVE PAPER FROM THE VOLVO DEALER WAS CHECKED TO DIAGNOSTIC THE AIR BAG. I PAYED FOR IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10957849March 1, 2017FUEL/PROPULSION SYSTEM
TL* THE CONTACT SERVICED A 2004 VOLVO XC90. WHILE PARKED, THE VEHICLE EMITTED A STRONG FUEL ODOR AND THERE WAS FUEL VISIBLE ABOVE THE FUEL PUMP. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP HOUSING AND FLANGE WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MAUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10944012January 9, 2017POWER TRAIN
TRANSMISSION IS DEFECTIVE AND FAILS EVERY 50,000 MILES WITHOUT WARNING WHICH COULD LEAD TO AN ACCIDENT AS VEHICLE BECOMES INOPERABLE (STOPS AND CANNOT BE MOVED) THIS IS THE 3RD TRANSMISSION INSTALLED IN THE VEHICLE BY VOLVO. EACH OF THE TRANSMISSIONS HAVE FAILED AROUND 50,000 MILES WITHOUT WARNING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10938344December 28, 2016SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10924161November 3, 2016AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ANY DISTANCE OVER 60 MINUTES THE CAR WARNING COMES ON SAYING SUDDEN LOSS OF BRAKES, STOP SAFELY. AIRBAG CHECK LIGHT COMES ON. WITHIN A FEW SECONDS ALL THE ELECTRONICS SHUTS DOWN; ALL DASH, STEREO, LIGHTS, WIPERS, WINDOWS AND LACK OF POWER TO ENGINE BUT CAR STAYS RUNNING. THIS WAS ALMOST A DEADLY CRASH WHILE DRIVING IN POURING RAIN AND THERE WERE CARS EVERYWHERE. NO WAY TO SIGNAL OR FLASHERS, I HONESTLY THOUGHT ME AND MY FAMILY WERE GONNA GET IN AN ACCIDENT. I HAVE READ OTHER STORIES ONLINE SO MY QUESTION IS, WHAT IS THE CAUSE OF THIS? HOW DO I FIX IT BEFORE SOME GETS HURT OR EVEN WORSE KILLED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923903November 2, 2016FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THERE IS A VERY STRONG SMELL OF GAS WHILE DRIVING AT ALL SPEEDS. THE SMELL GETS WORSE ON THE RIGHT HAND REAR PASSENGER SEAT WHEN PARKED. I TOOK IT IN FOR DIAGNOSIS AND WAS TOLD THERE IS A LEAK ON TOP OF THE FUEL PUMP. I CALLED TO VOLVO OF NORTH AMERICA SEE IF THERE IS A RECALL. THE LADY I TALKED TO WAS VERY NICE AND SEAMED KNEW EXACTLY WHAT I WAS TALKING ABOUT. IF THIS A PROBLEM WHY IS THERE NO RECALL IN ALL STATES IN USA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10920360October 31, 2016POWER TRAIN, WHEELS
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE ALL WHEEL DRIVE SENSOR MALFUNCTIONED. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 172,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10891587July 29, 2016FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING, THERE WAS A STRONG ODOR OF FUEL IN THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 132,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10875751June 21, 2016STRUCTURE:BODY
SUNROOF "EXPLODED" WHILE DRIVING ON THE HIGHWAY. NOTHING HIT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873136June 7, 2016ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
2004 VOLVO XC90 SUDDEN ENGINE STALL WITH LOSE OF HEADLIGHTS: I WAS TRAVELING ON THE INTERSTATE AT NIGHT WITH THE CRUISE SET AT 75 MPH WHEN SUDDENLY IT WAS LIKE SOMEONE TURNED THE IGNITION KEY TO OFF FOR ABOUT 3 SECONDS, AND THEN TURNED THE KEY BACK ON WITHOUT RESTARTING THE ENGINE. WITH ALL THE WARNING LAMPS ILLUMINATED, AND THE ENGINE AT A STALL I PULLED INTO THE EMERGENCY LANE, AND STOPPED. I THEN SHIFTED TO PARK AND ATTEMPTED TO START THE VEHICLE, WHERE IT TOOK SEVERAL ATTEMPTS TO START. THE HEADLIGHTS DID NOT STOP WORKING WHILE PULLING OVER, AND WHEN I STOPPED I SWITCHED THE LIGHTS OFF BEFORE I RESTARTED THE ENGINE. THE FIRST THING AT MIND WAS A FUEL PUMP THAT WAS STARTING TO ACT UP. AFTER RESTARTING I REVVED THE ENGINE UP A FEW QUICK TIMES (TO CLEAR THE ENGINES THROAT). I THEN GOT BACK ON THE INTERSTATE ACCELERATING TO 75 MPH , BUT DOING SO MANUALLY THIS TIME(NO CRUISE CONTROL). ABOUT 10 MIN HAD PASSED WHEN SUDDENLY THE ENGINE STARTED LOSING POWER AS I WAS HAVING TO PRESS THE ACCELERATOR HARDER TO MAINTAIN SPEED. WHILE STILL COASTING AT 65 MPH OR SO I PLACED THE TRANSMISSION INTO NEUTRAL, AND ATTEMPTED TO RESTART THE ENGINE, WHEN I TURNED THE KEY TO THE START POSITION I LOST ALL THE LIGHTS, I QUICKLY RELEASED THE KEY TO THE ON POSITION, AND THE LIGHTS REMAINED OFF. I QUICKLY PULLED TO THE EMERGENCY LANE AND USED THE FORCE TO AVOID THE GUARDRAIL AND THE DITCH. ALL THE WARNING LIGHT WERE ILLUMINATED, AND THE ENGINE WAS AT A STALL. I THEN TURNED THE IGNITION KEY OFF AND THEN BACK ON, AND THAT RESTORED THE HEADLIGHTS. IT TOOK 5-8 ATTEMPTS TO RESTART THE ENGINE, AND AGAIN I'M THINKING FUEL PUMP ACTING UP. EACH TIME I ATTEMPTED TO RESTART THE ENGINE IT WOULD SPIT AND SPUTTER LIKE IF THE FUEL PUMP WERE ONLY DELIVERING HALF THE PRESSURE NEEDED FOR THE FUEL INJECTORS. AFTER THE ENGINE RESTARTED I MADE IT HOME, AND THE PROBLEM HAS NOT ARISEN SINCE,
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872107June 2, 2016SERVICE BRAKES, POWER TRAIN, SUSPENSION
CAR MOVED TO RIGHT WHEN APPLYING BRAKES. CAR CLUNKS WHEN MAKING TURNS. CAR VERY NOISY WHEN GOING OVER BUMPS/ POTHOLES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871969June 1, 2016FUEL/PROPULSION SYSTEM
ON THE RIGHT REAR SIDE A SMELL OF GAS IS PRESENT WHEN I'M OUT SIDE THE CAR THE I CAN SMELL IT MORE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10863200May 4, 2016ELECTRICAL SYSTEM
THE CAR IS LEAKING A SUBSTANTIAL AMOUNT OF WATER MY DRIVER AND PASSENGER SIDE FLOODS WITH WATER. NOW WHEN I BRAKE I CAN HEAR SO MUCH WATER MOVING BACK AND FORTH. I HAVE WATER DAMAGE ON THE ROOF OF MY CAR FLOOR IS DAMAGED SO BADLY. JUST WAITING ON ELECTRIC PROBLEMS TO ARISE. THIS HAS HAPPENED OVER 5 TIMES... SUNROOF DOES NOT OPEN SO SECURITY ALERT AS WELL. THE CAR HAS BEEN STATIONARY PARKED IN THE PARKING LOT OF OUR TOWNHOUSE 0
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10861611April 26, 2016FUEL/PROPULSION SYSTEM, STEERING, WHEELS
THERE HAS BEEN PROBLEMS WITH STEERING THE DRIVER SHAFTS THE FUEL PUMP AIRBAGS AND WHEELS MAKING A CLICKING NOISE WHILE DRIVING ON HIGHWAY. THE GAS SMELL IS ALWAYS INSIDE THE CAR AND MECHANIC HAS SAID IT'S FROM THE FUEL PUMP DEFECT DURING MANUFACTURER. ALONG WITH THE OTHER FORE-MENTION DEFECTS .VOLVO DOES NOT WANT TO ADDRESS ISSUES BECAUSE AGE OF CAR. THERE IS A DEFECTIVE SUNROOF THAT ALLOWS WATER TO LEAK INSIDE THE CAR DURING RAIN FALL . THERE HAS BEEN A TOP CLASS ACTION PLACED AGAINST VOLVO FOR THIS . THEY WANTED TO CHARGE ME $700 TO $800 FOR THIS DEFECT AND $1200 TO $1500 FOR FUEL PUMP .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10840063March 5, 2016FUEL/PROPULSION SYSTEM
FUEL LEAK AND SMELL PASSENGER REAR VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10838975February 29, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE PARKED, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE SMELL WORSENED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE REPAIRS WERE NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824899February 8, 2016ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER DRIVING FOR AT LEAST AN HOUR THE VEHICLE SUDDENLY SHUTS DOWN FOR A SPLIT SECOND. ALL GAUGES GO OUT, LOSS OF POWER BRIEFLY, WIPERS SOMETIMES KICK ON AND FOG LIGHTS RESET AND SHUT OFF AND THERE IS A THUMP FROM THE TRANSMISSION. THIS HAPPENS MAINLY AT FREEWAY SPEEDS BUT HAS HAPPENED A FEW TIMES AT 30 MPH AND SLOWER. CAN HAPPEN SEVERAL TIMES ON A 2.5 HOUR TRIP. ONCE IT HAPPENS IT CAN HAPPEN ANYTIME. DOESN'T DO IT ON TRIPS AROUND TOWN. CALLED VOLVO OF NORTH AMERICA AND THEY DENIED ANY PROBLEMS WITH THE CEM AND SAID SINCE IT'S AN '04 WITH 85,000 MILES THAT I'M OUT OF WARRANTY AND THEY CAN OFFER NO HELP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823403February 1, 2016FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR EMITTING INSIDE THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10821311January 20, 2016ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I HAD THIS PROBLEM A FEW TIMES A YEAR AGO AND NOW IT HAS RETURNED. I WAS DRIVING MY CAR AT NIGHT IN THE RAIN ON A TWO LANE FREEWAY WHEN ALL OF A SUDDEN I LOST THE HEADLIGHTS, DASH LIGHTS, SPEEDOMETER, RADIO, POWER WINDOWS, ELECTRIC TRANSMISSION, AND MUCH MORE FUNCTION OF THE CAR. THE ENGINE IS STILL RUNNING BUT IT SEEMS TO ALMOST RESET OR SOMETHING THEN START SHUTTING STUFF DOWN. I SEE ON YOUR WEBSITE SOMEONE PUT THIS IN AS A COMPLAINT ALSO THIS IS VERY DANGEROUS YOU CANT SEE AT NIGHT THE CAR IS HARD TO DRIVE ITS OBVIOUSLY THIS SAME PROBLEM WITH WATER GETTING INTO THE ECM. I READ THROUGH YOUR INFORMATION AND IT SEEMS LIKE VOLVO KNEW SOMETHING WAS UP WITH ONES PRODUCED BEFORE OR AFTER MARCH. IT SEEMS LIKE THEY HAVE BEEN WELL AWARE OF THE PROBLEM AND STILL WANT TO CHARGE YOU $2000 TO FIX IT! PEOPLE SHOULDN'T HAVE TO PAY TO FIX A PROBLEM VOLVO HAS BEEN WELL AWARE OF AND HAS HAD A CHEAP AND EASY SOLUTION FOR YEARS. I CALLED MY LOCAL VOLVO DEALERS AND NOT ONE OF THEM HAD ANY INFORMATION OR KNOWLEDGE OF THIS PROBLEM. WHEN VOLVO HAS A SERVICE NOTICE ABOUT THIS PROBLEM AND HAS OBVIOUSLY SPENT A LOT OF TIME LOOKING INTO IT. THE PROBLEM SEEMS TO BE REALLY BAD WHEN IT RAINS OR I USE THE WIPERS FURTHER LEADING ME TO SEE THAT IT IS THE SAME THING IN INVESTIGATION PE-10-025. THESE ARE ONLY THE PEOPLE WHO ARE COMPLAINING TO YOU THIS SEEMS TO BE A VERY COMMON ISSUE THAT VOLVO IS SWEEPING UNDER THE RUG TO MAKE A BUCK. IT'S DISGUSTING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0