Volvo XC90 Complaints (2025)

29 consumer complaints on file.

#11659544May 7, 2025
UNKNOWN OR OTHER
I picked up the auto in Sweden OSD....the car does not have a owners manual that can be printed or down-loaded. Was informed by VOLVO that it is in the computer on the car and you can use that. You are unable to open the manual while the auto is moving. Was advised that VOLVO does not plan to make a manual available for download or purchase. With today's technology, how can you sell a car with no users manual. I believe this is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650504March 25, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2025 Volvo XC90. The contact stated that while driving through a residential area at 35 MPH, the vehicle independently slowed down with the message "Engine Has Now Stopped" displayed on the instrument panel. The contact pulled over and turned off the vehicle. The contact stated that the vehicle initially failed to restart after the first attempt; however, the vehicle restarted after the second attempt and resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a dealer however, the dealer was unable to determine the cause for the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646570March 5, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
On 2 occasions (only had vehicle 3 weeks), Ive received a message on the screen that the camera is temporarily unavailable when in reverse. The message suggests I press the home button but didn’t help. I then rebooted the Google based system by long pressing the home button again. After the reboot, hit the same message the camera is unavailable. I then tried to select the other cameras (side mirrors, front bumper), but nothing displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645568February 28, 2025
AIR BAGS
The contact owns a 2025 Volvo XC90. The contact stated while driving at various speeds, the air bag light illuminated, and a message to return the vehicle to the dealer was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a software installation failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer and remained with the dealer for further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643056February 16, 2025
SERVICE BRAKES
Complete brake failure. Vehicle would no slow at all. Brake failure warning on dash. Now multitude of warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640263February 3, 2025
ELECTRICAL SYSTEM
Remote start - when the vehicle is running by remote start using the Volvo app, it is not possible to directly fully start to the normal operating mode. If foot is placed on brake and the start/stop knob is turned, the display briefly shows the normal operating display and then reverts back to the limited display showing miles to empty and door status. If attempted again, the same occurs (1-2 seconds of normal display followed by limited display). The car cannot be driven until and unless the start/stop knob is turned without your foot on the brake to shut the engine off and then the engine is started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637435January 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Remote start, infotainment system which controls everything, dashboard, lights, and cigarette lighter all intermittently turn off and on. Everyday, something else seems to stop working. My vehicle is 2.5 weeks old. This is apparently is a know latent defect that Volvo has chosen to keep from customers, based on feedback from VOLVO service, who are actually denying appointments stating that there is nothing they can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633554January 1, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When I try to back the car out of parking lot, it shows "Camera temporary unavailable". The problem disappears sometime. It is a new car and this has happened a couple of times already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616288September 24, 2024
UNKNOWN OR OTHER
Brand new vehicle emitting moderate amount of smoke from exhaust when stopping, idle, or when pulling out from stopped position (I.e. traffic light, stop sign). Notice exhaust smoke more when coming to stop on slight decline or accelerating from stopped position to incline roadway. Smoke is malodorous (burning metal/wire smell). No warning lights on vehicle dash. Inspected by Volvo dealership service team and unable to find source of smoking. Smoke odor causes headache in vehicle occupants if windows down when smoke present. Thankfully, no smoke in cabin. When exhaust smoke is heavy, visibility of motorists behind me in traffic is temporarily decreased until smoke clears. Also, I experience temporary decreased driver side window visibility from smoke when this occurs and have to remained stopped until smoke clears. This problem has occurred daily since the first episode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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