Volvo XC90 Complaints (2003)

93 consumer complaints on file.

#10380490January 31, 2011
ELECTRICAL SYSTEM
MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND THE RADIO HAS STOPPED WORKING AS OF A RESULT OF THE INSTRUMENT PANEL FAILURE. AFTER RESEARCHING THIS ISSUE THERE ARE COUNTLESS XC90 VOLVO OWNERS HAVING BAD LUCK WITH THE INSTRUMENT PANEL FAILURE. COSTING OWNERS OVER $1000 TO REPAIR AND REPLACE AT VOLVO DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376263January 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASE A USED VOLVO XC90 ON 12/17/2010 FOR MY SON WITH A REGISTERED 104,555 MILES. ON 12/29/2010 THE TRANSMISSION WENT OUT. I GOT A COUPLE DIFFERENT ESTIMATES FROM $5,000 TO $7,000 TO REPAIR OR REPLACE. AFTER DISCUSSING WITH THE AUTOMOTIVE TECHNICIAN, I FOUND OUT THAT VOLVO HAS HAD A SLEW OF PROBLEMS RELATING TO THE 03,04 & 05 XC90 ESPECIALLY WITH TRANSMISSION PROBLEMS. I WAS TOTALLY DISAPPOINTED BECAUSE I PURCHASE THIS VEHICLE BASED ON VOLVO REPUTATION AND THE CAR RELIABILITY AND DUE TO THE FACT THAT I HAVE A 2000 VOLVO S80 AND HAVE HAD IT SINCE 2000 AND HAVE HAD FEW PROBLEMS. ALTHOUGH, MY SON WANTED TO PURCHASE ANOTHER VEHICLE, I STEERED HIM TOWARDS THE VOLVO. THINKING THAT SINCE A VEHICLE (ESPECIALLY A VOLVO) SHOULDN'T EXPERIENCE THIS TYPE OF TRANSMISSION PROBLEM WITH RELATIVELY LOW MILEAGE, I CONTACTED VOLVO NORTH AMERICA AND TOLD THEM OF MY PLIGHT AND REQUESTED THAT THEY PAY FOR THE REPAIR OR AT LEAST PAY FOR A PORTION OF THE REPAIR AND THEY FLATLY DENIED MY REQUEST. I AM TOTALLY DISAPPOINTED IN VOLVO FOR NOT HONORING AND STANDING BEHIND THEIR PRODUCT, REMEMBER I BOUGHT THIS VEHICLE BASED ON THEIR REPUTATION FOR BUILDING A SOUND REPUTABLE VEHICLE, ALTHOUGH MY SON WANTED TO PURCHASE ANOTHER VEHICLE. MY CONFIDENCE IN THIS COMPANY HAS BEEN TOTALLY SHATTERED. AND TO THINK THAT I WAS PLANNING ON REPLACING MY 2000 S80 WITH ANOTHER VOLVO THIS SUMMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373930January 3, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS
INSTRUMENT CLUSTER GOES BLACK IF TURN CAR OFF COMES BACK ON. MESSAGE CENTER SAY SRS AIR BAG FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372067December 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT WAS DRIVING APPROXIMATELY 55-65 MPH WHEN THE TRANSMISSION BEGAN TO JERK WITH EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE TRANSMISSION FAILURES BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 07/20/11 *BF UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365790November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352913August 31, 2010
SUSPENSION, SERVICE BRAKES, HYDRAULIC, WHEELS, POWER TRAIN, STRUCTURE:FRAME AND MEMBERS, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, EQUIPMENT
LEAVING A PARKING LOT AND HEARD LOUD SOUND CAR WOULDN'T MOVE. VOLVO SAYS THE FOLLOWING IS BROKEN: LOWER CONTROL ARM, CV AXLE, ROTOR AND DAMAGED RIM. WE HAD BEEN PARKED AND WERE ATTEMPTING TO LEAVING PARKING LOT(.BARELY MOVING) COULD HAVE BEEN KILLED IF THIS HAPPENED AT HIGHER SPEED. WE HAVE CONSTANTLY SPENT MONEY ON THIS VEHICLE AND I FEEL IT IS UNSAFE AND THAT WHEN THE RECALLS WERE MADE THERE COULD HAVE ALREADY BEEN A FRACTURE. THIS CAR IS ONLY DRIVEN TO WORK AND HOME ON A REGULAR BASIS. NO ROUGH ROADS. WE HAVE NOT CAUSED ANY DAMAGE. THIS WEBSITE DOES NOT ALLOW PROPER SELECTION UNDER VOLVO AND MAKE TO ALLOW SELECTION OF THE SUSPENSION/CONTROL ARM / ROTORS / AXLE / TIRE RIMS / BALL JOINT, ALL OF WHICH WERE DAMAGED IN THIS 4 MPH ACCIDENT. HAD THIS HAPPENED AT 65 MPH I HAVE NO DOUBT ME AND MY FAMILY WOULD NOT HAVE SURVIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340129June 29, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2003 VOLVO XC90. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER HAD ALREADY EXPERIENCED THE FAILURE, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339485June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329933May 11, 2010
ELECTRICAL SYSTEM, AIR BAGS
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329409May 8, 2010
ELECTRICAL SYSTEM
2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS ON WEB MANY VOLVOS HAVING SAME ISSUE. SOUNDS DEFECTIVE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326221April 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, SERVICE BRAKES, AIR, FUEL SYSTEM, GASOLINE, STEERING, SUSPENSION, TIRES, EQUIPMENT:OTHER:LABELS, EQUIPMENT:MECHANICAL, EQUIPMENT
MY 2003 VOLVO XC90 HAS BEEN TO THE DEALER SEVERAL TIMES INCLUDING OVER 3 TIMES FOR SAME PROBLEM WHEN I PURCHASED THE VEHICLE IN 2006. ALL RECALLS HAVE BEEN FIXED, FRONT AXLE, WIPERS ETC. I HAVE PURCHASED 4 SETS OF TIRES, TIRES BOSTON VOLVO INSTALLED AND MY 17 YEAR OLD SON RECEIVED A COMPLETE BLOW OUT BECAUSE WRONG SIZE TIRES. I CONTINUE TAKING TO SAME DEALER AND SINCE OWNING THE CAR HAVE HAD THE SAME NOISES IN FRONT OF CAR. BOSTON VOLVO HAS STATED IN OCTOBER AND SINCE OWNING THE VEHICLE CAN FIND NOTHING WRONG, APRIL DIAGNOSED WITH NEED NEW DRIVE SHAFT AFTER HAVING CAR FOR 2 DAYS BUT COULD NOT REALLY FINE ANYTHING BUT DRIVE SHAFT. A STRONG FUEL SMELL STATED FUEL PUMP DOES NOT NEED TO BE CORRECTED. I NEED NEW MUFFLER AND TAKING TO MY OWN MECHANIC THE REAL ISSUE IS TRANSMISSION SERVICE URGENT AND NEED NEW TRANSMISSION. VOLVO DID NOT DIAGNOSE THIS PROBLEM AND MY SON IS DRIVING THE CAR! MY SON IS DRIVING A LEMON THAT IS A DANGER TO HIMSELF. TAKING TO VOLVO DOES NOTHING, THEY CANNOT EVEN DIAGNOSE AND GIVE WRONG INFO GIVEN TO ME. I AM CURRENTLY UP TO OVER $8,000 IN DAMAGES AND STILL OWE ON THIS LEMON. I NEED NEW TRANSMISSION, MUFFLER, STILL CAR VIBRATES AND FRONT END NOISES FROM WHINING, THUMPING ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318181March 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314570February 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE ATTEMPTED TO RESTART THE VEHICLE SUCCESSFULLY BUT BEFORE HE COULD MOVE THE VEHICLE, IT STALLED AGAIN. THE "MAINTENANCE REQUIRED" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THAT TIME. THE CONTACT WAS AWAITING A TOW TO THE DEALER FOR FURTHER INSPECTION. NO REPAIRS WERE MADE TO DATE AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313022February 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION FAILED TO GO INTO FIRST GEAR ON A LEFT HAND TURN. THIS FAILURE COULD HAVE LED TO AN ACCIDENT. AFTER THIS INCIDENT THE TRANSMISSION WOULD NOT COME OUT OF THIRD GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303931February 2, 2010
FUEL SYSTEM, GASOLINE
CRACKED FUEL PUMP. STRONG GAS SMELL. THERE WAS A RECALL FOR SEVERAL VOLVOS. MY PARTICULAR VOLVO WAS NOT ON THE RECALL LIST. I'M EXPERIENCING THE SAME PROBLEMS AS THE OTHER 136,000 RECALLED VOLVOS FOR CRACKED FUEL PUMPS. I SURE THERE ARE SEVERAL OUT THERE. PLEASE EXTEND THE RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300568January 21, 2010
EQUIPMENT
2003 VOLVO XC90 SPARE TIRE PROBLEM. *NJ THE CONSUMER STATED WHILE DRIVING ON A SECONDARY ROAD, THE SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE. THE SPARE TIRE HAD NEVER BEEN REMOVED. THE CAUSE OF THE PROBLEM WAS DETERMINED TO BE A FRAYED CABLE THAT BROKE WHICH HELD THE SPARE TIRE TIGHT AGAINST THE BOTTOM OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299811January 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO XC 90 2003 T6 TRANSMISSION CATASTROPHIC FAILURE ON 10/23/09 I PURCHASE MY VOLVO XC 90 2003 T6 WITH 85000 MILES, ON 01/07/10 I HAD A TOTAL COLLAPSE OF MY TRANSMISSION AROUND $8,000.00! THANK'S GOD I BUY EXTENDED WARRANTY FOR TRANNY AND ENGINE. BUT TO HAVE MY TRANNY CERTIFY BY VOLVO I HAVE TO BUY A NEW RADIATOR, COST OVER $1,000.00! (INCLUDED REPLACEMENTS PARTS), NO SENSE AT ALL! IN MY UNDERSTANDING THIS VEHICLE HAS A CHRONIC TRANSMISSION PROBLEM AND I'M NOT SUPPOSED TO BE RESPONSIBLE FOR ANY OF THESE COST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293742November 28, 2009
AIR BAGS, TRACTION CONTROL SYSTEM, EXTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROTTLE CONTROL MODULE FAILURE IN OCT '09. I BELIEVE THERE ARE MANY CONCERNS ABOUT OPERATING AND HAVING CONFIDENCE IN ITS ABILITY TO OPERATE "SAFELY AND RELIABLY" THE VEHICLE HAS BEEN IN THE SHOP NEARLY AS MUCH AS ON-THE-ROAD SINCE IT'S I PURCHASED IT IN OCT '08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293599November 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN 2004 VOLVO XC90 T6. VOLVO WELL AWARE OF THE TRANSMISSION FAILURE RATE IN THESE VEHICLES BUT FAILS TO ISSUE A TSB. MY VEHICLES TRANSMISSION FAILED AT 71,XXX MILES WITH MY WIFE AND KIDS IN THE CAR AT AN INTERSECTION. WOULD NOT ACCELERATE FROM A STOP. HAD REPORTED INSTANCES OF "SLIPPING" TRANS TO DEALER SERVICE DEPT WITH NO RESOLUTION PRIOR TO THIS FAILURE. NEW TRANS WAS REPLACED OUT OF WARRANTY COST OVER $4700 WITH NO REFUND OR DISCOUNT FROM VOLVO CARS OF NORTH AMERICA OR THE DEALER. RESEARCH REVEALS "SQUEAKY WHEEL" POLICY TOWARD COMPENSATING OWNERS. I WAS REJECTED FOR COMPENSATION AND OFFERED 50% DISCOUNT ON PARTS AND LABOR FOR "NEXT TRANSMISSION FAILURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289340October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED MY 2003 VOLVO XC90 IN APRIL OF 2005 WITH 36K MILES. FOR THE LAST 3 YEARS, I HAVE COMPLAINED ON VARIOUS ISSUES WITH THE CAR'S PERFORMANCE RELATED TO THE VEHICLE'S TRANSMISSION. PULLING AND JERKING OF THE CAR WHEN I PROCEED TO ACCELERATE, SLOW ACCELERATION FROM STOP, NOT BEING ABLE TO PUT THE CAR IN REVERSE, CAR ONLY WANTING TO DRIVE IN THIRD GEAR, AND A HIGH PITCH NOISE. FROM OCT 05 TO MARCH 2008 I MADE 8 VISITS TO THE DEALER REGARDING THESE ISSUES FOR WHICH I WAS BLOWN OFF AND TOLD THAT UNLESS THE LIGHT APPEARED THEY COULD NOT REPLACE MY TRANSMISSION. AT 87K MILES I HAD IT AND TOOK THE CAR RIGHT TO THE SERVICE MGR WHO IN TURN TOLD ME THAT "VOLVO IS AWARE OF THIS FACTORY DEFECT AND REGARDLESS OF WHETHER I AM IN OR OUT OF MY WARRANTY, THEY WOULD REPLACE IT ONCE THE LIGHT COMES ON. 4 MONTHS LATER, THE DEALERSHIP THAT I BOUGHT THE CAR FROM (GWINNETT PLACE VOLVO IN DULUTH, GA) WENT OUT OF BUSINESS. ON WEDNESDAY, OCT 7, 2009, THE "SERVICE TRANSMISSION URGENT" LIGHT CAME ON MY 2003 VOLVO XC90 WITH 116K MILES. AFTER WHICH I NOTICED THE GEAR AUTOMATICALLY SHIFTING INTO 3RD GEAR. I IMMEDIATELY TOOK THE CAR TO MY LOCAL DEALER DYER & DYER VOLVO. THEY'VE KEPT THE CAR FOR 2 WEEKS OFFERING TO REQUEST A "GOOD WILL" REQUEST TO VOLVO NORTH AMERICA TO FIX THE CAR. VOLVO NORTH AMERICA HAS REFUSED TO FIX THE CAR WHICH COSTS $7500 SIGHTING THAT IT IS NOW OF WARRANTY. I CONTACTED THE EXECUTIVE OFFICE WHO TOLD ME THAT UNLESS THE CAR IS RECALLED THEY WILL NOT FIX MY CAR. YESTERDAY I FOUND APPROXIMATELY 1,973 COMPLAINTS REGARDING THIS SAME ISSUE ON THIS MAKE/MODEL FOR YEARS 2003-2006. PLEASE PLEASE PLEASE RECALL THIS CAR AND FINE VOLVO AS THEY HAVE OFFERED NO REMORSE WHATSOEVER ON THIS ISSUE AND ARE OPENLY ADMITTING 2 THIS FACTORY DEFECT BUT REFUSE TO FIX IT. IT'S A HARD PILL TO SWALLOW WHEN YOU PURCHASE A CAR FOR $40K TO ONLY BE ABLE TO DRIVE IT 75K MILES WITH COUNTLESS ISSUES AND TRIPS TO THE DEALER FOR SERVICE. VOLVO'S MARKETING PITCH OF DEPENDABILITY IS FRAUD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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